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Hospice administrator skills for your resume and career

Updated January 8, 2025

3 min read

Quoted experts

Dr. Anna Frank,

Eileen Cyr Ed.D.

Below we've compiled a list of the most critical hospice administrator skills. We ranked the top skills for hospice administrators based on the percentage of resumes they appeared on. For example, 59.7% of hospice administrator resumes contained home health as a skill. Continue reading to find out what skills a hospice administrator needs to be successful in the workplace.

15 hospice administrator skills for your resume and career

1. Home Health

Here's how hospice administrators use home health:

Developed home health and hospice compliance programs to address OIG-defined risk areas.
Served as administrator until home health sold CON.

2. Overall Management

Here's how hospice administrators use overall management:

Provide overall management of the facility, operating the facility within budgetary guidelines.
Provided overall management of this facility.

3. Quality Care

Here's how hospice administrators use quality care:

Provide quality care of elderly individuals while strictly adhering to state personal-care home regulations.
Conducted daily continuous quality improvement meetings with management team that ensured quality care and services.

4. QAPI

Here's how hospice administrators use qapi:

Led the QAPI team focusing on pain and symptom management, time of death care, medication management and call response.
Participated in Quality Assurance Program(QAPI).

5. Business Operations

The operations that carry out the inner working of an organization are called business operations. From creating products, to marketing them, business operations play a vital role in every step.

Here's how hospice administrators use business operations:

Provided leadership and support for a tenuous board of directors, improved physician relations, and overall business operations.
Maintained an awareness of changes in legislation that impacted business operations and liability.

6. Regulatory Compliance

Here's how hospice administrators use regulatory compliance:

Major accomplishments included: state license regulatory compliance, financial improvement, medical staff development, and establishing regional network relationships.
Directed successful company operations, encompassing policy enforcement, federal regulatory compliance, staff coordination, and participated in special projects.

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7. Billing Procedures

Here's how hospice administrators use billing procedures:

Monitored billing procedures to ensure financial reimbursement and expeditious transcription of exam reports.
Compile documents for billing procedures.

8. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how hospice administrators use federal regulations:

Manage payroll and nursing scheduled visits in accordance to state and federal regulations.
Developed policies and procedures to implement at Appalachia Counseling & Family Services to meet requirements of state and federal regulations.

9. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how hospice administrators use clinical operations:

Assumed 24-hour responsibility program for all clinical operations.
Improved clinical operations by developing and establishing policies, procedures, and programs.

10. State Regulations

State regulations are the rules made by the state authorities under a specific Act. When a government intervenes in the private market to implements policies, they are known as state regulations. These policies help in achieving the economic, political, and social targets which might not be able to achieve otherwise.

Here's how hospice administrators use state regulations:

Hire staffing for hospice,Keeping charts current, and in compliance with state regulations.
Increased census, profitability, established first Marketing program, organized billing system and maintained federal and state regulations.

11. Direct Patient Care

Here's how hospice administrators use direct patient care:

Direct patient care and maintain expertise for all age span from neonatal/newborn to young adults.
Direct patient care as necessary while hiring, training and supervising staff.

12. Staff Development

Here's how hospice administrators use staff development:

Provided staff educational in-services and Staff Development Department.
Implemented staff development programs with a focus in resident satisfaction.

13. Medicare

Medicare is a federal government insurance program that offers health care coverage to people who are 65 and above. In some cases, younger people with disabilities whose status is identified by the SSA can also avail the insurance program. Medicare covers the health expenses of people who are not able to afford it plus it protects the payee from rising health care costs.

Here's how hospice administrators use medicare:

Restructured operations and educated employees to ensure agency survival under drastically reduced Medicare reimbursement.
Maintained working knowledge of the Medicare COPs for Hospice as well as the changing regulations.

14. Medicaid

Here's how hospice administrators use medicaid:

Ensured Compliance with all Conditions of Participation for Medicare and Medicaid Certification in addition to overseeing the Quality Assurance Program.
Maintained credentialing status of dental providers and remained current on policies surrounding Medicare, Medicaid and commercial insurance.

15. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how hospice administrators use disciplinary actions:

Performed personnel management functions including staffing, performance reviews and disciplinary actions.
Document and implement employee evaluations, performance improvement plans, and disciplinary actions.

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What skills help Hospice Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on hospice administrator resumes?

Dr. Anna Frank

Exercise Science, DePaul University

First, a degree from a highly respected university. Our graduates have been highly sought after. Experience working with a variety of individuals in a variety of settings is significant. Future professionals must then be committed to social justice, how are explicit in supporting the health and recreational needs of ALL individuals, not just those who can purchase a Peloton.

What hospice administrator skills would you recommend for someone trying to advance their career?

Eileen Cyr Ed.D.

Professor, Springfield College

The pandemic, the polarization of the election, and the Black Lives Matter movement have reinforced today's educators' need to understand how to create a safe learning environment and build a school community. I would encourage students in a gap year to educate themselves on Social Emotional Learning (SEL) and Family and Community Engagement (FACE). This can be accomplished via independent research, participation in MOOCs, and service projects.

What type of skills will young hospice administrators need?

Veronica Cochran

CEO, International Association of Administrative Professionals

Those entering the administrative profession in the upcoming years will find it beneficial to understand what it means to be a strategic partner to their direct manager/supervisor, department, and organization at-large. As strategic partners, their role will extend beyond being a support person. It will involve strategically aligning oneself to fulfilling the organization's mission and vision while achieving business outcomes and success. The following skills will optimize both professional and organizational effectiveness:

1. Time management and organization
2. High EQ and interpersonal communication
3. Leadership effectiveness and accountability
4. Relationship management - (high inclusion capacity and high collaboration)
5. Problem-solving and innovation
6. Strategic planning and adaptability

Do you want to know more?

List of hospice administrator skills to add to your resume

The most important skills for a hospice administrator resume and required skills for a hospice administrator to have include:

Home Health
Overall Management
Quality Care
QAPI
Business Operations
Regulatory Compliance
Billing Procedures
Federal Regulations
Clinical Operations

State Regulations
Direct Patient Care
Staff Development
Medicare
Medicaid
Disciplinary Actions
Social Work
IDT
Public Awareness

DME
CMS
Patient Charts
Achc
Financial Performance
Business Development
State Surveys

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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