Hospital account manager job description

Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We have an immediate opportunity to join our growing company. We are currently seeking a full-time Hospital Account Manager in the Monterey, CA Territory. The Hospital Account Manager is a member of the health care team that provides care and services for patients. Promotes and provides support for the Pacific Medical Hospital Partnerships and meets all required quality and performance criteria. Provided support for patients, families, and other healthcare providers in the delivery of these services. Promotes optimum delivery of care for the patient that requires services as requested by physicians and other healthcare providers. Provide assistance to the health care team in the performance of these duties. Functions as a collaborative and participative member of an interdisciplinary team, consistent with the mission and values of the surgical/orthopedic services department, the rehabilitation department, and the Medical Center.

· Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.

· Communicate with clinical staff to receive proper documentation to create a billable episode of care.

· Performs measurement and application of orthopedic soft good devices and such as CPM's, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.

· Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers.

· Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.

· Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
· Demonstrates competency for appropriate soft goods such as CPM per MD orders.
· Works on a call rotation with the territory team to service the hospital on the weekends and after hours.
· Perform other duties as needed.

Job Requirements:
· B.S Degree or equivalent with 2 years of experience in Medical Sales preferred. (Entry Level & Orthopedic experience will be given consideration)
· Background in sports, sports medicine, or competition preferred.
· Great communication skills and time management experience.
· Ability to maintain inventory of consigned products.
· Knowledge and background of Human Anatomy Competent in basic windows based operating system. (MS Word, PowerPoint, Excel, Email, etc.)
This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market. Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply.

All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and Goal Path Financial Wellness planning.

The Accountant is responsible for support of the hospital mission, vision and facility goals. The position is responsible for the support of financial operations as deemed necessary by the CFO. The job duties include but are not limited to posting open positions, reviewing resumes, processing background checks, reviewing and processing biweekly payroll and maintaining personnel files, processing and verifying all invoices and issuing payment to vendors and account reconciliations. The accountant must protect the organization's value by keeping information confidential. This position establishes effective working relationships with all constituencies including patients, physician, employees, vendors and visitors.
Required Skills:



Understands the Mission of TOPS, explains role in actualizing the Mission.
Completes work in an acceptable time frame, independently.
Demonstrates ability to prioritize tasks and demonstrates flexibility as job priorities change, willing to take on new work routines/methods.
Demonstrates knowledge, understanding and application of hospital policies/procedures in performing job functions.
Identifies and makes recommendations for hospital processes to improve in service effectiveness and efficiency.
Functions as a team member or leader, exhibiting sensitivity, fairness, courtesy, trust, respect and willingness to balance personal needs with group needs, taking initiative to help others when needed.
Consistently communicates verbally and non-verbally in a manner that demonstrates a positive and cooperative attitude.
Greets and directs patients and visitors for the facility. Responsible for implementing and ensuring that all internal controls are in place.
Processes biweekly payroll and review timesheet information to ensure complete timesheets.
Processes pre-employment background checks.
Maintain appropriate supporting payroll documentation.
Maintain the confidentiality of all payroll and personnel records.
Provides assistance with benefit enrollment and lead on-boarding efforts for new employees including new hire paperwork.
Assists management and/or Administration with employee relations issues including questions regarding company policies and procedures.
Compile, maintain, and update various spreadsheets to verify payroll data at the request of Administration.
Account reconciliations and preparation of various analysis spreadsheets.
Reconcile vendor accounts to avoid discrepancies and works to resolve any issues
Processes invoices daily, ensuring proper approvals obtained, entering in system and weekly check runs.
Checking statements against AP system
Files invoices and payment details timely
Checks and opens mail daily
Assist in resolving any inquiries and handle customer service issues related to AP
Maintain Patient, physician, and employee privacy and confidentiality per policy.
Follow the Center's professional conduct and dress code policy.
Communicate effectively and courteously with visitors, physicians and their office staffs, patients and employees.
Assists with other responsibilities of hospital as deemed necessary by management.



Required Experience:



College degree preferred, or equivalent years of experience
Great Attitude and ability to multi task
Excellent written and verbal communication skills
Must be proficient in Excel (intermediate level minimum), Word, Outlook and online systems



Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Allied Universal , North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!
Hiring Now!

Healthcare Account Manger

Pay: 100,000 / per year DOE

Great Benefits

401k

PTO

Paid Holidays

COVID-19 vaccination is required for this position - the Company will provide accommodations as required by law for disability and religious-based reasons.

Allied Universal is looking to hire an Account Manager. Account Manager jobs at Allied Universal are accountable for day-to-day operations of an assigned account, including hiring, training, disciplining and terminating staff. Build, improve and maintain relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or exceed financial & operational goals; provide quality customer service. Maintains or oversees maintenance of weekly operating schedules and completion of payroll for assigned security personnel. Provides after-hour emergency response as required. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.

Essential Functions

* Supervise the day to day security operations of an assigned client site
* Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
* Ensure the client site is provided with high quality security services to protect people and property
* Build, improve and maintain effective relationships with both client and employees
* Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service

Additional Responsibilities

* Ensure all required reporting and contract compliance requirements are met
* Assure regular communication of issues or program with Client
* Handle any escalated security issues or emergency situations appropriately
* Other management responsibilities as determined by leadership
* Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiring quality candidates
* Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
* Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.)
* Assure communication of policies, company announcements and job openings through a consistently updated READ file at each site
* Meet all contractual scheduled hours with a minimum of unbilled overtime
* Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel, as well as meet Allied Universal's corporate training standards
* Develop / maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
* Manage uniforms, equipment, supplies and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
* Take a proactive role in communicating with the client and meeting his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction
* Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

* Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management
* Enforce Allied Universal policies as outlined in the handbooks, executive memos and on the portal

Qualifications

* Four year degree in Criminal Justice, Business Administration or related field

* Previous Contract Security, facilities management, military or law enforcement experience
* At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).
* Ability to develop and grow customer relationships
* Experience in hiring, developing, motivating and retaining quality staff
* Outstanding interpersonal and communications skills required
* Ability to work in a team-oriented management environment with the ability to work independently
* Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
* Previous payroll, billing and scheduling experience preferred
* Ability to work in a team-oriented management environment while having an entrepreneurial attitude
* Key Competencies: Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.