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Housing program manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted expert
TeWhan Hahn Ph.D.
Below we've compiled a list of the most critical housing program manager skills. We ranked the top skills for housing program managers based on the percentage of resumes they appeared on. For example, 14.9% of housing program manager resumes contained social work as a skill. Continue reading to find out what skills a housing program manager needs to be successful in the workplace.

15 housing program manager skills for your resume and career

1. Social Work

Here's how housing program managers use social work:
  • Supervised Masters Level Social Work students to meet educational social work field education requirements.
  • Collaborated with Social Workers, Vocational, and Medical staff regarding client services.

2. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how housing program managers use mental health:
  • Supervised staff and led consumers in PSR setting programs with dual diagnosis of substance abuse and mental health issues.
  • Communicate with VA Department on veteran's referrals and intake process for highly mental health and substance use clients.

3. Affordable Housing

Here's how housing program managers use affordable housing:
  • Coordinated turn-key community revitalization program through acquisition and rehabilitation of properties for affordable housing initiative.
  • Assist interested individuals with successfully moving on into other affordable housing in the community.

4. Community Outreach

Here's how housing program managers use community outreach:
  • Create marketing material for monthly community outreach groups.
  • Conduct community outreach and education on these programs.

5. Crisis Intervention

Here's how housing program managers use crisis intervention:
  • Provide direct supportive services, including crisis intervention.
  • Assist clients with substance abuse disorders and co-occurring issues using methods of counseling, case management and crisis intervention.

6. Landlords

Landlords are the people who own buildings or land to which they rent out to other people (tenants). A person who possesses an open lot is also known as a landlord as they rent out the land to other users.

Here's how housing program managers use landlords:
  • Developed relationships with partners, utility providers, landlords and surrounding community and civic agencies.
  • Assisted in the change of the perception of the agency to the community and potential Landlords.

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7. Rehabilitation

Here's how housing program managers use rehabilitation:
  • Manage HUD sponsored Community Development Block Grant for Housing Rehabilitation.
  • Reviewed payment request vouchers for work in rehabilitation programs.

8. Technical Assistance

Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

Here's how housing program managers use technical assistance:
  • Provided technical assistance to community case managers and service agencies.
  • Provide technical assistance and training on the effective use of FHLB programs to finance housing and community development activities.

9. Community Resources

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how housing program managers use community resources:
  • Initiated housing options for severely, persistently mentally ill people who resided at state psychiatric facilities without appropriate community resources.
  • Support homeless families in obtaining self-sufficiency through strengths based case management and referrals to other community resources.

10. Mental Illness

Here's how housing program managers use mental illness:
  • Maintain active interest and involvement in issues related to the homeless, chemical dependency and mental illness clientele.
  • Attend regular training for housing, mental illness, domestic violence etc.

11. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how housing program managers use direct supervision:
  • Provided direct supervision to case managers, facilitated team meetings, ensured all required training were completed promptly and satisfactory.
  • Provided direct supervision, training and guidance to Community Living Specialists, ensuring implementation of IEP/IHP goals and behavioral protocols.

12. Program Management

Here's how housing program managers use program management:
  • Oversee operations of community residence, including program management, staff supervision and resident services.
  • Provided overall program management functions including budget management, requirements verification, vendor staffing, sustain transition, tracking and reporting.

13. HMIS

Here's how housing program managers use hmis:
  • Report monthly to the HMIS data base (Homeless Management Information System).
  • Maintained accurate and up-to-date documentation around services provided and fund allocation in the Homeless Management Information System (HMIS).

14. HUD

Here's how housing program managers use hud:
  • Establish linkages with community agencies including HUD, State housing programs including under writing, loan verification and housing initiatives.
  • Assisted with Kansas City United Way Proposal and Annual Progress Reports for HUD grants, as well as quarterly outcomes.

15. Program Development

Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.

Here's how housing program managers use program development:
  • Record keeping and reporting to various funders and within the agency and program development is also necessary.
  • Direct program development and complete fiduciary responsibilities for inpatient and outpatient programs to maintain quality and consistency among programs.
top-skills

What skills help Housing Program Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all housing program managers possess?

TeWhan Hahn Ph.D.TeWhan Hahn Ph.D. LinkedIn profile

Professor of Finance, Auburn University at Montgomery

Writing skills including email writing, being able to work in teams, and knowing the workplace etiquettes.

List of housing program manager skills to add to your resume

Housing program manager skills

The most important skills for a housing program manager resume and required skills for a housing program manager to have include:

  • Social Work
  • Mental Health
  • Affordable Housing
  • Community Outreach
  • Crisis Intervention
  • Landlords
  • Rehabilitation
  • Technical Assistance
  • Community Resources
  • Mental Illness
  • Direct Supervision
  • Program Management
  • HMIS
  • HUD
  • Program Development
  • Real Estate
  • Community Services
  • Community Development
  • Substance Abuse
  • Program Policies
  • Oversight
  • Program Guidelines
  • Facility Management
  • Housing Assistance
  • Conflict Resolution
  • Independent Living
  • Homeless Individuals
  • Property Management
  • Federal Regulations
  • Rental Assistance
  • Funding Applications
  • Staff Training
  • Community Agencies
  • Program Operations
  • Homeless Families
  • Individual Service Plan
  • Program Budget
  • Data Collection
  • Program Compliance
  • Quality Standards
  • CDBG
  • Domestic Violence
  • State Regulations
  • Clinical Supervision
  • Intake Interviews
  • Staff Schedules
  • Medical Appointments
  • Homeownership

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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