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Housing program manager skills for your resume and career
15 housing program manager skills for your resume and career
2. Mental Health
Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.
- Supervised staff and led consumers in PSR setting programs with dual diagnosis of substance abuse and mental health issues.
- Communicate with VA Department on veteran's referrals and intake process for highly mental health and substance use clients.
3. Affordable Housing
- Coordinated turn-key community revitalization program through acquisition and rehabilitation of properties for affordable housing initiative.
- Assist interested individuals with successfully moving on into other affordable housing in the community.
4. Community Outreach
- Create marketing material for monthly community outreach groups.
- Conduct community outreach and education on these programs.
5. Crisis Intervention
- Provide direct supportive services, including crisis intervention.
- Assist clients with substance abuse disorders and co-occurring issues using methods of counseling, case management and crisis intervention.
6. Landlords
Landlords are the people who own buildings or land to which they rent out to other people (tenants). A person who possesses an open lot is also known as a landlord as they rent out the land to other users.
- Developed relationships with partners, utility providers, landlords and surrounding community and civic agencies.
- Assisted in the change of the perception of the agency to the community and potential Landlords.
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- Manage HUD sponsored Community Development Block Grant for Housing Rehabilitation.
- Reviewed payment request vouchers for work in rehabilitation programs.
8. Technical Assistance
Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.
- Provided technical assistance to community case managers and service agencies.
- Provide technical assistance and training on the effective use of FHLB programs to finance housing and community development activities.
9. Community Resources
Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.
- Initiated housing options for severely, persistently mentally ill people who resided at state psychiatric facilities without appropriate community resources.
- Support homeless families in obtaining self-sufficiency through strengths based case management and referrals to other community resources.
10. Mental Illness
- Maintain active interest and involvement in issues related to the homeless, chemical dependency and mental illness clientele.
- Attend regular training for housing, mental illness, domestic violence etc.
11. Direct Supervision
Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.
- Provided direct supervision to case managers, facilitated team meetings, ensured all required training were completed promptly and satisfactory.
- Provided direct supervision, training and guidance to Community Living Specialists, ensuring implementation of IEP/IHP goals and behavioral protocols.
12. Program Management
- Oversee operations of community residence, including program management, staff supervision and resident services.
- Provided overall program management functions including budget management, requirements verification, vendor staffing, sustain transition, tracking and reporting.
13. HMIS
- Report monthly to the HMIS data base (Homeless Management Information System).
- Maintained accurate and up-to-date documentation around services provided and fund allocation in the Homeless Management Information System (HMIS).
14. HUD
- Establish linkages with community agencies including HUD, State housing programs including under writing, loan verification and housing initiatives.
- Assisted with Kansas City United Way Proposal and Annual Progress Reports for HUD grants, as well as quarterly outcomes.
15. Program Development
Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.
- Record keeping and reporting to various funders and within the agency and program development is also necessary.
- Direct program development and complete fiduciary responsibilities for inpatient and outpatient programs to maintain quality and consistency among programs.
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The most important skills for a housing program manager resume and required skills for a housing program manager to have include:
- Social Work
- Mental Health
- Affordable Housing
- Community Outreach
- Crisis Intervention
- Landlords
- Rehabilitation
- Technical Assistance
- Community Resources
- Mental Illness
- Direct Supervision
- Program Management
- HMIS
- HUD
- Program Development
- Real Estate
- Community Services
- Community Development
- Substance Abuse
- Program Policies
- Oversight
- Program Guidelines
- Facility Management
- Housing Assistance
- Conflict Resolution
- Independent Living
- Homeless Individuals
- Property Management
- Federal Regulations
- Rental Assistance
- Funding Applications
- Staff Training
- Community Agencies
- Program Operations
- Homeless Families
- Individual Service Plan
- Program Budget
- Data Collection
- Program Compliance
- Quality Standards
- CDBG
- Domestic Violence
- State Regulations
- Clinical Supervision
- Intake Interviews
- Staff Schedules
- Medical Appointments
- Homeownership
Updated January 8, 2025
1. Social Work