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Human resources administration manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dr. Vinh Nguyen Ph.D.,
J. Adam Shoemaker Ph.D.
Human resources administration manager example skills
Below we've compiled a list of the most critical human resources administration manager skills. We ranked the top skills for human resources administration managers based on the percentage of resumes they appeared on. For example, 17.0% of human resources administration manager resumes contained process payroll as a skill. Continue reading to find out what skills a human resources administration manager needs to be successful in the workplace.

15 human resources administration manager skills for your resume and career

1. Process Payroll

Here's how human resources administration managers use process payroll:
  • Perform and supervise accounts receivable and accounts payable, process payroll for up to 75 employees.
  • Prepare / process payroll semi-monthly for over 300 employees in 6 companies using ADP PayXpert.

2. Disciplinary Procedures

Disciplinary procedures deal with improper conduct and other related issues in an office or work environment. It is a set of rules, actions, and policies that an employer can take to deal with disciplinary problems. These procedures are a more formal way to deal with an employee who has been having issues relating to their behavior, work quality, or office leaves.

Here's how human resources administration managers use disciplinary procedures:
  • Advised staff on personnel issues, conflict resolution, and progressive disciplinary procedures with keen sensitivity and confidentiality.
  • Minimized company's legal risk by developing its first-ever standardized disciplinary procedures

3. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how human resources administration managers use financial statements:
  • Managed accounting department and was responsible to the timely and accurate production of monthly financial statements.
  • Calculated, prepared, and issued invoices and other financial statements according to established procedures.

4. HRIS

Here's how human resources administration managers use hris:
  • Managed the strategic/operational planning and design for process implementation/improvement for HR, benefits administration, and HRIS functions.
  • Developed and implemented procedures for accurate HRIS data entry processed in accordance with audit requirements while ensuring consistency.

5. Human Resource Functions

Here's how human resources administration managers use human resource functions:
  • Managed Human Resource functions including investigating employee relations issues, administering benefits, and enforcing all policies.
  • Provided fundamental support to company PresidentOversaw a wide variety of human resource functions.

6. Performance Management

Here's how human resources administration managers use performance management:
  • Investigated employee relations concerns and recommended solutions for matters related to compensation, job classification/descriptions, and performance management reviews.
  • Established and maintained documentation packages for milestone events, including interviews, on-boarding, benefits, and performance management.

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7. Workers Compensation

Here's how human resources administration managers use workers compensation:
  • Administered HR Programs including compensation, data maintenance, policies & procedures, diversity initiatives and workers compensation/disability reporting.
  • Managed Workers Compensation program and worked closely with medical offices in compliance with Workers Compensation laws.

8. Hr Administration

Here's how human resources administration managers use hr administration:
  • Collaborate with senior level management team to provide operational support for all facility HR administration.
  • Perform HR Administration to coordinate New Hire enrollment, Benefits Administration, and Payroll processing.

9. Background Checks

Here's how human resources administration managers use background checks:
  • Gathered potential candidate information for background checks.
  • Perform background checks for all new hires and ensure candidate is all clear to hire prior to officially being employed.

10. Benefits Administration

Here's how human resources administration managers use benefits administration:
  • Directed benefits administration, job description writing, compensation planning, performance evaluations, employee advancement assessments, and conflict resolution.
  • Managed all corporate human resources policies including EEO compliance, salary/benefits administration, training, recruiting/selection, safety and employee relations.

11. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how human resources administration managers use open enrollment:
  • Collaborate with benefits brokers and senior management to perform yearly assessment of benefits packages in preparation for open enrollment period.
  • Organized Open Enrollment, prepared internal employee communications and partnered with external broker to facilitate annual Open Enrollment sessions.

12. FMLA

Here's how human resources administration managers use fmla:
  • Coordinated FMLA information and paperwork.
  • Coordinated personnel activities to insure Governmental Agencies' regulatory compliance, including ERISA, FLSA, EEOC, FMLA, etc.

13. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how human resources administration managers use disciplinary actions:
  • Direct and support local management on employee related issues such as disciplinary actions and performance evaluations.
  • Advised supervision and management concerning employee disciplinary actions, and participated in actions as required.

14. EEO

Here's how human resources administration managers use eeo:
  • Ensured supervisors are selecting and/or rejecting applicants in conformance with legal requirements, particularly EEO guidelines and departmental policy.
  • Prepared and submitted required federally mandated weekly and monthly EEO paperwork.

15. Exit Interviews

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Here's how human resources administration managers use exit interviews:
  • Processed termination/resignation information and performed exit interviews.
  • Counseled management through employee performance improvement process and handled employee terminations, exit interviews, grievances and other difficult situations.
top-skills

What skills help Human Resources Administration Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources administration manager resumes?

Dr. Vinh Nguyen Ph.D.Dr. Vinh Nguyen Ph.D. LinkedIn profile

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What soft skills should all human resources administration managers possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What hard/technical skills are most important for human resources administration managers?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

Even though these skills are much more trainable, it helps if HR professionals are familiar with HR information systems.
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"

What human resources administration manager skills would you recommend for someone trying to advance their career?

Sandi DornheckerSandi Dornhecker LinkedIn profile

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What type of skills will young human resources administration managers need?

Dwaine Turner Ph.D.Dwaine Turner Ph.D. LinkedIn profile

Assistant Professor, East Central University

Graduates will need to be multiculturally competent, have great interpersonal skills, and Telehealth exposure. Upcoming graduates will be faced with providing services to a diverse population that will be very challenging, as a result of the COVID-19 pandemic. The graduates will have to implore the usage of their interpersonal skill set to strengthen the therapeutic alliance between counselor and client relationship. Also, the new trend in the profession is virtual sessions, which can be awkward at times but very necessary with the current landscape of society. The graduate will have to be more creative when creating an environment that is therapeutic in a virtual meeting room to allow the client to emote/divulge sensitive information.

What technical skills for a human resources administration manager stand out to employers?

Adam Smith Ph.D.Adam Smith Ph.D. LinkedIn profile

Bicentennial Professor, Associate Professor of Management, Enactus Sam Walton Fellow, Indiana University Kokomo

That varies by industry, employer, level, and position. Also, it depends on their approach to hiring and training. It is important that students research employers and industries that interest them. But overall, it may be skills such as decision-making, problem-solving, critical thinking, time management, and collaboration that remain vital. Going forward, effective communication, tech savviness, a positive view of change (as opportunity), and an openness to continuous learning may set people apart in organizations.
Do you want to know more?
Read more about what experts have to say about human resources administration manager

List of human resources administration manager skills to add to your resume

Human resources administration manager skills

The most important skills for a human resources administration manager resume and required skills for a human resources administration manager to have include:

  • Process Payroll
  • Disciplinary Procedures
  • Financial Statements
  • HRIS
  • Human Resource Functions
  • Performance Management
  • Workers Compensation
  • Hr Administration
  • Background Checks
  • Benefits Administration
  • Open Enrollment
  • FMLA
  • Disciplinary Actions
  • EEO
  • Exit Interviews
  • ADP
  • Cobra
  • Health Insurance
  • Training Programs
  • Unemployment Claims
  • Life Insurance
  • Office Equipment
  • Travel Arrangements
  • PTO
  • I-9
  • Administrative Functions
  • HIPAA
  • Performance Reviews
  • Personnel Policies
  • Payroll System
  • Office Management
  • QuickBooks
  • Human Resources Policies
  • A/R
  • Labor Relations
  • Conflict Resolution
  • Financial Reports
  • A/P
  • Performance Evaluations
  • Expense Reports
  • Federal Laws
  • PowerPoint
  • Organizational Development
  • Performance Appraisals
  • E-Verify
  • Legal Compliance
  • Succession Planning
  • Reference Checks
  • Journal Entries
  • ISO

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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