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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Andover, MA | $120,500 | $57.93 |
| 2 | Irvine, CA | $119,490 | $57.45 |
| 3 | New York, NY | $94,568 | $45.47 |
| 4 | Detroit, MI | $92,425 | $44.44 |
| 5 | Chicago, IL | $90,374 | $43.45 |
| 6 | Phoenix, AZ | $90,213 | $43.37 |
| 7 | Richmond, VA | $88,223 | $42.41 |
| 8 | Bridgeport, CT | $87,188 | $41.92 |
| 9 | Fishers, IN | $86,775 | $41.72 |
| 10 | Milwaukee, WI | $85,654 | $41.18 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $123,187 | $59 | - |
| 2 | Customer Solutions Manager | $111,401 | $54 | - |
| 3 | Customer Leader | $109,826 | $53 | - |
| 4 | Customer Satisfaction Manager | $84,261 | $41 | - |
| 5 | Customer Support Manager | $77,177 | $37 | - |
| 6 | Customer Relations Manager | $76,933 | $37 | - |
| 7 | Manager Of Customer Service Department | $74,485 | $36 | - |
| 8 | Customer Account Manager | $59,476 | $29 | - |
| 9 | Customer Service Team Manager | $58,488 | $28 | - |
| 10 | Customer Service Supervisor | $56,953 | $27 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $154,944 | $74 | - |
| 2 | Nutanix | $140,434 | $68 | 7 |
| 3 | Microsoft | $128,545 | $62 | 39 |
| 4 | Citrix | $124,809 | $60 | 4 |
| 5 | HP | $112,317 | $54 | 1 |
| 6 | Datadog | $111,349 | $54 | 2 |
| 7 | Informatica | $108,846 | $52 | - |
| 8 | Box | $104,070 | $50 | 7 |
| 9 | Hummingbird Trading | $96,346 | $46 | - |
| 10 | Quest Software | $91,422 | $44 | - |
| 11 | Trustwave | $86,252 | $41 | - |
| 12 | Premier Systems | $85,322 | $41 | - |
| 13 | Laserfiche | $83,714 | $40 | - |
| 14 | Swish | $83,452 | $40 | - |
| 15 | NICE Systems | $83,441 | $40 | - |
| 16 | MuleSoft | $82,769 | $40 | - |
| 17 | Eze Castle Integration | $81,269 | $39 | - |
| 18 | OATI | $78,282 | $38 | - |
| 19 | Kofax | $76,809 | $37 | - |
| 20 | Devis | $63,688 | $31 | - |