Impact Technologies jobs in New York, NY - 27 jobs
Customer Success Director
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
As a Customer Success Director (CSD) at impact.com, you will play a key individual contributor role in managing enterprise-level client relationships to promote retention and growth. You will develop strategic, goal-driven account plans and processes to ensure productive partnerships with our top clients. Capitalizing on our software suite, you'll build stronger & more successful marketing campaigns for your portfolio of brands. This role requires a strong technical aptitude, a solid understanding of the digital ecosystem, and the ability to think critically. Your contribution will be essential to our clients' success and the growth of our business.
What You'll Do:
Deliver world-class support to our top clients
Maintain a balanced proactive/reactive relationship with your assigned accounts
Enhance Impact's presence within client organizations by cultivating relationships and conducting strategic review sessions with senior decision-makers.
Partner with our Sales organization to identify and capitalize on upsell and expansion opportunities
Dedicated duties include account monitoring, regular check-ins and relationship building
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise
What You bring:
5+ years Account Management or Customer Success experience, preferably B2B
Bachelor's Degree (Business, Marketing or related field a plus), or equivalent experience
Consistent track record of providing stellar support to customers
Strong understanding of the digital marketing ecosystem
Proficient in leveraging technology solutions, with a focus on SaaS and marketing tools
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Critical thinker and inventive problem-solver
Proven track record of quality verbal and written communication skills
Customer-focused, commercially minded, service-oriented
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills
Nice to have:
Affiliate & Partnerships Industry Fundamentals Certification by PXA
Salary Range: $110,000 - $135,000 per year, plus an additional 25% Variable Commission Plan ($27,500-$33,750) and generous stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
Insurance coverage (life, short-term disability, long-term disability, and more)
Health Care Spending Account
Two different Employee Assistance Programs
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks of fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
*We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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$110k-135k yearly 17d ago
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RVP of Sales, Enterprise
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
This position as RVP of Sales focuses on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Oversees hiring, coaching, training, strategy, and personal development for their team.
What You'll Do:
Recruit, train, and retain a top performing sales team
Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently
Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth
Monitor team KPIs and proactively identify the actions that your team members can take to improve each month
Demonstrate a "never quit" attitude and instill tenacity and resilience in your team
Analyze team performance data to suggest scalable improvements to core sales processes and sales training
Foster a transparent, inclusive, and achievement-oriented team culture
Assist sales staff in closing account sales opportunities when needed
Develop and manage strong relationships across teams and looking for opportunities to add value for the customer and additional revenue
Maintain market and industry knowledge to support continued growth
What You Bring:
Proven ability to deliver deal predictability within a traditional SaaS sales motion, leveraging data-driven forecasting and disciplined pipeline management.
Skilled at cultivating a high-performance, retention-focused team culture that consistently develops talent, sustains long-term engagement, and achieves results without disrupting team cohesion.
4+ years of experience managing a team of Account Executives
4+ years of experience in a new business quota-carrying sales position as an individual contributor
You can demonstrate a track record of overachievement against individual and team quotas
You have examples of sales reps you've coached from underperforming to high-achieving
You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
You have strong empathy for peers, direct reports, and customers
You have excellent communication skills and the ability to motivate behavior change
You're adaptable and open to changing processes when it's right for your team, your organization, and the customers you serve
Experience within performance, partner, or affiliate marketing is a plus.
Salary Range: $360,000 - $400,000 per year, OTE
potential
total on target earnings (base + commission) per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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$76k-119k yearly est. 21d ago
Client Operations Associate
Copper.Co 4.6
New York, NY job
Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services. Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology - the gold standard in secure custody. Copper's multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.
Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.
In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.
Department & Team Purpose:
The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem.
Role Purpose:
As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance.
Key Responsibilities of the role
Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience.
Take ownership and accountability of all incoming queries and managing client expectations under time pressures.
Work closely with clients to understand their technical requirements.
Collaborate with internal stakeholders across the firm to effectively resolve client queries.
Gather client feedback and insights, relaying this information to our product development teams.
Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance.
Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity.
Your experience, skills and knowledge
Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.
Understanding of cryptocurrency technology, blockchain, and digital assets.
Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
Problem-solving mindset and the ability to troubleshoot technical issues effectively.
Detail-oriented and organised, with excellent project management skills.
Self-motivated and capable of working independently as well as collaboratively within a team
Why Copper?
At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.
Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.
Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.
Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters.
If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward.
Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place.
The Interview Process at Copper
Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
Base Salary range - $75,000-95,000
Benefits
In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below:
Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
Comprehensive health cover - medical, optical and dental benefits.
Life Insurance
Commuter Benefit Programme
If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability.
If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
$75k-95k yearly Auto-Apply 17h ago
Client Operations Manager
Copper Technologies 4.6
New York, NY job
Department Purpose: The Client Operations team sits at the heart of Copper, acting as the frontline for client engagement, technical support and operational excellence. The team is a dynamic client focussed group, responsible for ensuring clients receive seamless, high-quality service across all touchpoints. Our team collaborates closely with Product, Engineering, Compliance, and Commercial to resolve queries, deliver insights, and continuously improve the client experience.
Copper's Client Operations team provides 24/7 support to our global client base, reflecting the continuous nature of the markets and industry we serve. While the team as a whole operates around the clock, your role will follow a Monday-Friday schedule. This structure allows you to contribute to a global, always‑on service model while maintaining a consistent working pattern during the business week
Role Purpose:
As a Client Operations Manager in our you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance. This role demands strong analytical skills, cross-functional collaboration, and a deep understanding of financial products and systems.
Key Responsibilities:
Trade & Transaction Support
* Facilitate trade lifecycle management including trade capture, validation, and booking (crypto-crypto, fiat-crypto) across asset classes and venues.
* Perform post-trade processing, settlement oversight, and exception management by reconciling failed inbound transfers and ensuring accurate payment allocations.
* Support trading desks with trade booking, 4-eye checks, and L1/L2 support, while collaborating with product and engineering teams to enhance infrastructure and business initiatives.
Financial Control & Analytics
* Conduct variance analysis to identify treasury performance deviations and support treasury operations.
* Perform KPI analysis to monitor and improve operational efficiency across functions.
* Deliver financial insights to support funding oversight and strategic decision-making.
Compliance & Regulatory
* Oversee compliance monitoring across operational workflows to ensure alignment with internal policies and regulatory risk compliance management.
* Implement and maintain AML/KYC procedures and ensure adherence to the Travel Rule for qualifying transactions.
* Coordinate audit preparation, stakeholder engagement, and remediation efforts to uphold governance standards.
Treasury & Liquidity
* Manage liquidity and cash management across trading flows, ensuring timely settlement and optimal funding coverage.
* Monitor collateral positions, perform margin calling, and oversee agency lending/stock loan collateral margin checks.
* Maintain segregated trust wallets to ensure secure custody, transparency, and regulatory compliance.
Technology & Data
* Support trade management platforms by ensuring data accuracy, seamless integration, and operational efficiency.
* Drive workflow automation and process improvement to reduce manual intervention and enhance control environments.
* Perform data analysis and querying to validate trade activity, support reporting, and assist in resolving outages and disruptions.
Client & Stakeholder Interaction
* Manage client lifecycle activities including onboarding, offboarding, and servicing for institutional and retail clients.
* Facilitate client reporting, data requests, and act as the primary escalation point for operational and technical issues.
* Liaise with internal teams to address client feature requests, provide technical support, and ensure high service standards.
Crypto & Digital Asset Operations
* Support blockchain infrastructure, exchange connectivity, and crypto settlement to enable secure and real-time transaction processing
* Oversee digital asset custody, Multi-Party Computation (MPC) protocols, and asset and disaster recovery for shards and wallets
* Manage staking and yield operations, tokenized asset flows, and DeFi integration to optimize treasury management and client offerings.
Collaboration and Strategic Engagement
* Partner with internal stakeholders across departments to ensure timely and effective resolution of client queries, fostering a seamless support experience.
* Work closely with the Product team to share client insights and feedback, helping shape product enhancements and strategic direction.
* Collect and translate client feedback, delivering actionable insights to product development teams to drive continuous improvement and innovation.
* Stay informed on industry trends and market developments, equipping yourself with the knowledge needed to provide expert-level guidance and anticipate client needs.
Leadership and Project Support
* Mentor and guide team members, fostering their development and ensuring the smooth execution of daily operational tasks.
* Support the Head of Client Operations on ad-hoc initiatives, taking the lead on cross-functional projects and coordinating team contributions to ensure successful execution.
Skills & Experience
Experience - 5+ years in client-facing roles within fintech, investment banking, or financial services. Proven track record of resolving complex client queries and delivering high-touch technical support . Experience managing escalations and coordinating with cross-functional teams under pressure . Hands-on experience working with product teams to relay client feedback and influence roadmap decisions . Familiarity with agile environments and product development cycles
Supervision and guidance - Operates independently with minimal supervision. Seeks input only on highly complex or unfamiliar issues. Assigns tasks and coaches others in the team.
Decision-Making - Exercises sound judgment and decision-making within their area of responsibility. Accountable for outcomes that influence team and departmental performance. Influences hiring decisions.
Leadership and Influence - May lead or coach 1-2 employees, helping them develop skills and navigate their roles. Acts as a role model and trusted advisor within the team. Leads by example, fostering a positive team culture. Provides guidance, feedback, and support to direct reports. Will contribute to Performance Reviews and talent planning
Accountability & Ownership - Manages smaller projects and consistently meets objectives. Demonstrates ownership of deliverables and ensures alignment with team goals. Proactively identifies risks and takes steps to mitigate them within scope.
Collaboration & Influence - Works constructively across teams to solve problems and drive outcomes. Builds effective working relationships beyond immediate team. Contributes to a collaborative culture by sharing insights and supporting others.
Resilience & Adaptability - Manages changing priorities while maintaining quality and meeting deadlines. Demonstrates composure under pressure and adapts approach as needed. Responds positively to feedback and adjusts to evolving business needs.
Growth & Development - This level supports the transition from expert contributor to strategic influencer. Senior Associates are encouraged to expand their impact through cross-functional projects, thought leadership, and mentoring. Development at this level may lead to senior specialist or people management roles
Why Copper?
At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.
Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.
Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.
Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters.
If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward.
Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place.
The interview process at Copper
Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
* Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
* Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
* In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
Base Salary range - $100,000- $120,000
Benefits
In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below:
* Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
* Comprehensive health cover - medical, optical and dental benefits.
* Life Insurance
* Commuter Benefit Programme
If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
$100k-120k yearly 19d ago
Information Systems and Technology Data Analytics Consultant - On site / NYC
Teamwork Corporate 4.1
New York, NY job
Would you like to contribute to exciting digital transformation projects with people who are passionate about innovation? With TeamWork Management, the possibilities are endless. We are a local fast-growing company with a global reach, powered by the Swiss group TeamWork Corporate and 20 years of uninterrupted growth.
Joining our TeamWork Management subsidiary in Boston means being part of our US-based team with 60 consultans in a fun environment where diversity and international talent are put forward. We offer opportunities for continuous learning, a robust benefits package, remote work flexibility, and lots of company perks!
Who are we?
TeamWork is an independent international group, founded in 1999 in Geneva by our current CEO Philippe Rey-Gorrez. We are your strategic partner in digital transformation, specializing in four core businesses: Management Consulting, SAP Business Solutions, Data Analytics and Technology Platforms. Recognized by our clients for our expertise and experience, TeamWork supports both major international groups and SMEs. TeamWork Management, the group's US subsidiary, was created in 2017.
With US offices in Boston, Fort Lauderdale and San Diego, our approach is universal: supporting our clients in all aspects of their digital transformation projects.
Job Description
We're looking for a motivated, detail-oriented IS&T Data Analytics Consultant to join our consulting team in downtown New York City, with the primary objective of:
Scope out Data Analytics projects (designing user stories) & new data requests as needed in coordination with the Central & Local IS&T teams and local business teams.
Act as a Project coordinator in collaboration with business department leads, including the client Data Analytics team, to manage the creation and forward movement of new data requests (via JIRA) into our GCP data platform, with support from the Central IS&T teams.
Manage and maintain the project timelines created for analytics projects in partnership with the client D&AI team
Monitor the data quality of the GCP data platform and coordinate with Central Data teams & AMS teams for the resolution of issues
Supporting user acceptance testing of the Commercial reporting tool (NEMO)
Responsibilities:
Act as the key point of contact for business teams in relation to Analytics for new requests and building out user stories, data quality, and Commercial reporting Applications
General understanding & usage of GCP -BigQuery and Microsoft SQL servers, creating queries to pull & analyze data
Strong knowledge of data quality to create a more reliable, trusted data platform in partnership with Central IS&T teams.
Work with business teams to understand their data analytics needs and review whether the data is available in the GCP data platform. If not, create & track JIRA tickets through their development lifecycle.
Working with business users to test new deployments of clients' applications and their impact on the NEMO commercial reporting platform.
Represent the client in the global community (Central and other zones) and ensure client initiatives align with the global strategic direction.
Maintain the overall project plan for the assigned business project request.;
Work in conjunction with their Manager and key users to define project scope and requirements;
Coordinate/follow-up on project tasks across business users, IS&T, and Central IS&T in France;
Participate in functional and integration testing;
Qualifications
Career or bachelor's degree in IT, systems or related field
5+ years of progressively increasing responsibilities in IS&T
Proven success as project manager or business analyst; demonstrates ability to understand and anticipate business needs
Experience in the Retail Industry preferred
Knowledge of analytics tool architectures, functions, and features
Prior hands-on development experience with or exposure to Analytics tools and applications:
Power BI
SQL Database
GCP
MS Tools
Experience in organizing and effectively prioritizing AMS support teams to support on-time ticket resolution and problem management
Capable of synthesizing status updates and reporting accurately and on time
Comfortable with Microsoft Office Suite
Additional Information
Mind-Set
Ability to work with little supervision and report accordingly
Proven ability to develop and maintain effective working relationships
Effective negotiation skills
Prior experience in a consulting role
Willingness to engage effectively with executive-level management within both IT and business
Capable of working in an international context, a global organization, and a matrix environment
Additional Information
Full-Time CONTRACT TO HIRE (6 months) after this - internal employee of the client
Location: New York City / Downtown onsite 4 days per week
Work with a global consulting team that values inclusivity, collaboration, and professional growth.
$87k-116k yearly est. 10d ago
Customer Success Manager
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing our software suite to build stronger & more successful marketing campaigns. Portraying good business sense, a solid understanding of the digital ecosystem, and being a critical thinker will have you shining and growing every day at Impact.
What You'll Do:
Delivering world-class support to our top clients.
Maintain a balanced proactive/reactive relationship with your assigned accounts.
Dedicated duties include account monitoring, regular check-ins, and relationship building.
Reactive duties include training, product support, and appropriate delegation when technical issues and feature requests arise.
What You Bring:
3+ experience in affiliate marketing
Bachelor's Degree or equivalent experience (Business, Marketing, or related field a plus)
Consistent track record of providing stellar support to customers
Embraces teamwork and cross-team collaboration
Strong understanding of the digital marketing ecosystem (Affiliate & Partnerships a Plus)
A healthy dose of initiative and the ability to remain flexible
Detail-oriented and able to efficiently prioritize tasks
Be a critical thinker and an inventive problem-solver
Professional communication skills
Enthusiastic teammate
Great conflict resolution skills
Excellent time management skills
Salary Range: $80,000 - $95,000 per year, plus Variable Commission Plan ($20,000-$23,750) and stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYork_NewYork
#LI_SantaBarbara
#LI_Columbus_Ohio
$80k-95k yearly 21d ago
Account Executive
Impact.com 4.5
Impact.com job in New York, NY
Job DescriptionThe Company:
At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity are rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships-including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics, and more, visit ***************
Your Role at impact.com:
We are growing our sales organization to accommodate the increasing demand for our solution. As an Account Executive, you will be engaging directly with SaaS businesses of all sizes, helping them to grow their business through partnership marketing. You will use proactive and inbound selling strategies to find and close new business and grow the customers' usage of the impact.com platform over time. You will use your knowledge of digital marketing to act as a trusted advisor and business consultant, running the sales process end-to-end with the customer. Be the face and name of impact.com to some of the most well-known brands worldwide.
What You'll Do:
Develop and be responsible for your own annual, quarterly, and monthly territory business plan
Generate pipeline by proactively sourcing opportunities within the designated territory
Run discovery calls with C-level executives and department leaders
Sell through internal champions to multiple stakeholders, as well as directly to C -level
Prepare & deliver world-class demos and value-based presentations
Answer prospects' questions about product value, uses, integrations, and implementation
Proactively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
Drive active engagement by all internal and external stakeholders necessary to close a deal
Update SFDC daily with all relevant details needed to reflect business reality
What You Have:
Bachelor's Degree or equivalent experience.
3+ years of closing experience, strong knowledge or experience in SaaS Sales
Independent person with strong communication, effective problem-solving, networking, and presentation skills
Have a sharp focus on their goals and a belief that their daily, weekly, and monthly activities will help achieve them
Have the desire and commitment to do what it takes to be successful in sales
Have experience in value-based selling (i.e. The Challenger Sale)
Growth Mindset - naturally curious, prioritizes self development
Salary range: Salary range: $200-$216K
potential
total on target earnings (base + commission), per year, plus eligibility to receive a Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits (Perks):
Medical, Dental, and Vision insurance
Unlimited responsible PTO
Flexible work hours
Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
Parental Leave
Technology Stipend
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos where each person can make a difference!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI_NewYork_NewYork
$61k-100k yearly est. 4d ago
Talent Development Partner
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
Forming part of the wider People Excellence team, impact.com's Talent Development Partner plays an important role in conceptualizing and implementing hybrid, globalized training programs. Reporting to the Head of Talent Development, the incumbent will ensure the effective implementation and management of live training programs, concentrating on (but not limited to) leadership and management development, tool and process upskilling, and professional development.
In addition to live training responsibilities, the successful candidate will work with the Talent Development team to design, develop, and publish supporting e-learning materials, ensuring global alignment and accessibility.
Working with both internal and external stakeholders, this role provides an excellent opportunity to collaborate cross-functionally and make a difference to the growth and success of all impact.com employees.
What You'll Do:
Work collaboratively with business leaders, managers and the wider People Excellence team to assess internal learning and development needs.
The ability to manage end-to-end program delivery - Design, develop, and implement comprehensive people development training programs, concentrating on hybrid and live learning modalities, based on stakeholder needs and expectations, through to communication, logistics, and evaluation of the programme.
Assist in the creation and be comfortable in the delivery of engaging and effective learning content for different global audiences and levels of seniority, ranging from Individual contributors through to Senior Leaders. Ensure global consistency and local relevance.
Partner with internal and external partners to customize and implement learning solutions.
Utilize our Learning Management System, PXA to publish content and schedule live events.
Develop and deliver a live learning program in collaboration with internal enablement functions and subject matter experts.
Monitor and evaluate the effectiveness of people development training programs through feedback, assessments, and metrics, and make data-driven recommendations for continuous improvement.
Provide individualized coaching and mentoring sessions to managers and employees to support their professional growth and development, including newly hired employees.
Establish metrics to evaluate program effectiveness and ROI; analyse data to inform continuous improvement.
What You Bring:
Experience in a similar people development, leadership development, or training position.
The ability to implement live and hybrid learning programs from conception to completion while creating compelling learning materials for both junior and senior audiences.
Strong technical acumen allowing for the utilization of digital authoring tools, webinar platforms, learning management systems, and the Google suite.
Excellent facilitation, presentation, and communication skills, with the ability to engage and inspire diverse audiences, as well as strong consulting, communication, and stakeholder management skills.
Adaptable, highly organized, and able to handle multiple projects simultaneously.
A passion for learning, innovation, and staying current with industry trends, tools, and best practices to evolve the company's talent development strategy.
The ability to build scalable learning pathways for critical roles and capabilities.
Proficiency with learning management systems (LMS) and digital learning tools.
Proven experience designing and facilitating Management and professional development programs.
The ability to analyse data thoroughly to inform learning needs and learning interventions.
Salary Range: $90,000 - $100,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYork_NewYork
$90k-100k yearly 15d ago
Segment Manager, Networks
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
We are seeking an experienced Marketplace Networks Segment Manager within impact.com's partnership marketplace, driving growth through strategic partnerships with affiliate networks. This role requires deep industry expertise, strategic thinking, team leadership, fraud monitoring, and business development acumen to shape how we work with networks, maintain platform integrity, and grow the gross-transaction volume through this channel.
As a Marketplace Networks Segment Manager, you will define and execute the strategic approach for how impact.com partners with and supports affiliate subnetworks on our platform. You'll work with publisher development managers, compliance team members, and the product marketing team to establish frameworks and best practices for network relationships, oversee fraud prevention efforts, and optimize value for both sides of the marketplace. This is a high-impact leadership role that combines strategic planning, people management, affiliate marketing expertise, and operational oversight.
What You'll Do:
Strategic Planning & Network Strategy
Develop and own the overall strategy for how the company engages with affiliate subnetworks.
Establish governance standards, compliance requirements, and quality benchmarks
Create scalable processes and playbooks for network onboarding, management, and growth
Identify market opportunities and evolving industry trends to inform strategic direction
Fraud Detection & Risk Management
Develop fraud detection frameworks and policies that scale across the network ecosystem
Partner with analysts to monitor and analyze traffic patterns and conversion data to identify fraudulent activity
Review suspicious sub-affiliate behavior, including click fraud, cookie stuffing, lead fraud, and other violations
Implement and enforce fraud prevention protocols to protect advertisers and maintain marketplace integrity
Provide regular fraud reports and recommendations to subnetwork clients and leadership
Business Development & Relationship Management
Identify and pursue opportunities to onboard large affiliate networks onto our platform
Build relationships with prospective subnetwork clients and key industry players
Develop go-to-market strategies to attract high-value subnetwork clients
Partner with product marketing and growth teams to drive platform adoption
Serve as executive sponsor for key strategic accounts and escalations
Act as an industry expert, providing best practices and strategic guidance internally and externally
Identify prospective growth opportunities by understanding segment demand within our Brands and of our strategic prospects
Revenue & Performance Management
Own and drive GTV (Gross Transaction Value) targets for the platform
Identify spend blocks and optimization opportunities across the network ecosystem
Analyze performance trends and provide strategic recommendations to leadership
Ensure networks are maximizing their potential on the platform
Enablement & Operations
Guide your team in delivering marketing and sales enablement support to subnetwork clients
Ensure clients optimize their use of our platform for operations and fraud detection
Identify and resolve operational inefficiencies that impact performance
Serve as a product influencer, providing feedback to product teams based on client needs and strategic
vision
Understand product cycles and timing to help networks maximize impact
What You Bring:
5+ years of experience in affiliate marketing, partnership management, or network operations
Proven track record of developing and executing partnership or network strategies
Deep understanding of affiliate subnetwork operations, fraud patterns, and industry best practices
Strong strategic thinking with the ability to translate vision into operational plans
Excellent analytical skills with the ability to analyze large datasets and identify trends
Outstanding leadership, communication, and stakeholder management skills
Ability to balance multiple priorities: strategy development, team leadership, client success, fraud prevention, and growth
Bachelors degree, or equivalent experience, in Business, Economics, or related field
Preferred Qualifications
Experience in strategic or leadership roles at affiliate networks, subnetworks, or platforms
Background in SaaS platforms or technology companies
Track record of successfully closing enterprise deals or onboarding large clients
Experience building frameworks, playbooks, and scalable processes
Familiarity with affiliate marketing platforms, fraud detection tools, and analytics systems
Experience scaling teams and operations
Knowledge of industry compliance standards and regulations
Salary Range: $130,000-$150,000 USD per year, plus an additional 5% Company annual bonus contingent on Company performance and eligibility to receive a Restricted Stock Unit (RSU) grant
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_Vancouver #LI_Seattle #LI_New_York
$130k-150k yearly 17d ago
Creator Agency Consulting Manager
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
Join our rapidly growing Performance Creator Team as the Creator Agency Consulting Manager, where you will lead the strategic development and growth of our agency partner ecosystem. You'll build and nurture relationships with affiliate and influencer marketing agencies, empowering them to scale world-class Performance Creator programs for their brands.This role is both strategic and hands-on - ideal for someone who thrives in partnerships, education, and elevating industry best practices. You'll be the architect behind our Performance Creator Gold Standards, shaping how agencies engage, monetize, and grow within this evolving channel.
What You'll Do:
Channel Strategy & Development
Develop and execute a strategic plan to grow performance creator adoption within the agency channel.
Identify, evaluate, and onboard high-potential agency partners aligned with company objectives.
Design scalable frameworks and playbooks-such as Gold Standard Best Practices-for agency management, performance tracking, and collaboration.
Agency Partner Education & Enablement
Serve as the primary point of contact for agency partners on all performance creator initiatives.
Educate and advise agencies on performance creator strategies, monetization models, and platform best practices.
Build long-term, trust-based relationships that drive advocacy, client success, and mutual profitability.
Program Performance & Badging
Manage agency portfolio performance using indicators such as:
Number of brands and active programs
Client retention and satisfaction
Creator community growth and engagement
Creator payout volume (GTV)
Demonstrated program performance improvement over time
Support the design and implementation of the Performance Creator Agency Badging Program to recognize top performers.
Reporting & Insights
Develop reports and dashboards to track agency performance, growth, and contribution to revenue
Deliver actionable insights and business reviews to leadership and cross-functional teams.
Contribute to forecasting, goal-setting, and continuous improvement efforts.
Other Duties
Perform other related duties as assigned to support the success of the performance creator channel.
What You Bring:
Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
4+ years of experience in affiliate marketing, business development, partnerships, or creator marketing.
Proven experience working with or within agencies.
Strong negotiation, relationship management, and analytical skills.
Proficiency with performance marketing and CRM tools (e.g., Salesforce, HubSpot, Tableau).
Preferred:
Experience building or scaling an agency partnership program.
Background in e-commerce, SaaS, fintech, or digital advertising.
Strong understanding of digital marketing and attribution models.
Key Competencies
Strategic Thinking
Relationship Building & Influence
Data-Driven Decision Making
Project Management
Negotiation & Communication
Results Orientation
Success Metrics
Growth in revenue and new customers driven by agency partners
Increase in active, high-performing agency partners
Improved ROI and efficiency of agency-led creator programs
Strength, retention, and satisfaction of agency relationships
Salary Range: $112,500-$131,250 OTE
potential
total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI-NewYork,NewYork_Hybrid
$112.5k-131.3k yearly Auto-Apply 23d ago
Creator Consulting Associate
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
The Creator Consulting Associate supports the Creator Consulting team by managing day-to-day execution, data analysis, and client coordination for global creator strategy engagements.
You'll work directly under a Principal / Sr. Creator Consultant, supporting their work with some of the world's largest brands. Your role is part strategic, part operational-keeping engagements running smoothly, analyzing creator performance data, and helping translate strategy into action.
What You'll Do:
Operational Excellence: Manage the daily workflows of creator consulting engagements, including documentation, scheduling, and follow-ups.
Data Analysis: Build reports, analyze creator and affiliate performance data, and synthesize insights for client presentations.
Platform Education: Act as a platform educator for clients and internal teams-helping translate creator strategies into workflows within the impact.com platform and creating simple how-to resources.
Client Coordination: Support internal and external communications, ensuring seamless execution across teams and regions.
Playbook Development: Help compile deliverables and playbooks following strategy workshops.
Collaboration: Partner closely with offshore analysts, Product, and Marketing to ensure all data and insights align with consulting outputs.
What You Bring:
2+ years of experience in affiliate marketing, creator marketing, and analytics (internships or full-time).
Strong Excel/Sheets and presentation-building skills (Google Slides, PowerPoint).
Curiosity about the creator economy, affiliate marketing, and performance media.
Exceptional organizational and communication skills.
A passion for marketing technology.
An analytical mindset with comfort in interpreting data.
A proactive attitude and passion for learning from global consulting leaders.
Salary Range: $65,000 - $75,000 per year, plus an additional 25% Variable Commission Plan ($16,250-$18,750) and generous stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant, along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYork_NewYork
$65k-75k yearly Auto-Apply 18d ago
Business Development Representative, Inbound
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
We are offering a unique opportunity to get an incredible amount of experience working with the world's leading partnership management platform. You will be the first line of contact at impact.com responsible for generating new business through inbound opportunities by helping prospects understand the value of impact.com's 3 SKUs. Your experience collaborating across sales, demand generation, sales/marketing operations, and more will allow for invaluable learning opportunities and skill development.
What You'll Do:
Engage with inbound contact forms/inquiries, web chats, emails to assess qualification of prospects
Perform outbound activities to engage with various types of marketing leads
Educate and qualify prospects about our transformative technology and the 3 SKUs Impact provides for their marketing challenges
Work closely with Account Executives across all segments - customer & new logo, to build a pipeline for impact.com's products. Additionally you will work closely with Demand Generation, Marketing Operations, and more to streamline workflows.
Track and manage prospects through Salesforce.com and leverage tools like Outreach.io, Sales Navigator, ZoomInfo, and more.
Schedule high-impact appointments with those who are of good potential with Account Executives
Providing valuable market and product feedback to continue to drive impact.com's business development strategy
What You Bring:
Experience in any customer-facing service industry (retail, telesales, real-estate etc.)
Excited by the prospect of getting an incredible amount of experience with all critical business functions - Sales, Business Development, Marketing, Client Services, Product, Technology and Finance
Confident and courteous verbal and written communication skills
Above all else - hungry, humble and smart. Self-motivated and can get passionate about marketing & technology
Salary Range: Salary: $58,500 per year, plus additional Variable Commission Plan (Additional $18000) contingent on performance and eligible to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYorkCity
$58.5k yearly Auto-Apply 23d ago
RVP of Sales, Commercial (SMB)
Impact Technologies 4.5
Impact Technologies job in New York, NY
The Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships-including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics, and more, visit *************** Why this role is exciting:
This position as RVP of Sales focuses on managing functions essential to our go-to-market strategy to drive sales enablement and productivity. This will include planning, forecasting, reporting and analytics, sales process optimization, and marketing and sales tech stack management. Oversees hiring, coaching, training, strategy, and personal development for their team.
What you will be doing:
Recruit, train, and retain a top performing sales team
Lead and coach a team of sales representatives, enabling them to exceed their quotas consistently
Run weekly 1-on-1s with each direct report to help them overcome roadblocks and chart their long-term career growth
Monitor team KPIs and proactively identify the actions that your team members can take to improve each month
Demonstrate a “never quit” attitude and instill tenacity and resilience in your team
Analyze team performance data to suggest scalable improvements to core sales processes and sales training
Foster a transparent, inclusive, and achievement-oriented team culture
Assist sales staff in closing account sales opportunities when needed
Develop and manage strong relationships across teams and looking for opportunities to add value for the customer and additional revenue
Maintain market and industry knowledge to support continued growth
Does this sound like you?
4+ years of experience managing a team of Account Executives
4+ years of experience in a new business quota-carrying sales position as an individual contributor
You can demonstrate a track record of overachievement against individual and team quotas
You have examples of sales reps you've coached from underperforming to high-achieving
You instinctively document the training, team-building, and sales process plays that work and share them with your colleagues to drive improvement across your organization
You have strong empathy for peers, direct reports, and customers
You have excellent communication skills and the ability to motivate behavior change
You're adaptable and open to changing processes when it's right for your team, your organization, and the customers you serve
Experience within performance, partner, or affiliate marketing is a plus.
Benefits (Perks):
Medical, Dental and Vision insurance
Unlimited responsible PTO
Flexible work hours
Parental Leave
Free Affiliate & Partnerships Industry Fundamentals Certification by PXA.
Catered lunch every Friday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
An established company with a cool, high-velocity work ethos, where each person can make a difference!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$60k-100k yearly est. Auto-Apply 12d ago
Program Manager, Revenue Enablement
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
The Program Manager, Revenue Enablement plays a critical role in translating revenue strategy into execution. This role partners closely with Sales Leadership, RevOps, Product, and Enablement to ensure our go-to-market teams are operating with clarity, consistency, and focus. You'll help turn strategy into repeatable motions by supporting sales process rollout, operating rhythm, and enablement programs that drive measurable performance.
What You'll Do:
Support the rollout and reinforcement of core sales processes, operating rhythms, and GTM initiatives across the revenue organization
Partner with Revenue Enablement leadership to deliver programs focused on leading indicators, pipeline creation, deal progression, forecasting hygiene, and adoption of sales methodology
Help operationalize strategic initiatives by coordinating timelines, stakeholders, communications, and enablement assets
Collaborate with Sales, RevOps, and Product to ensure sellers are enabled on changes to process, tooling, and priorities
Track adoption and effectiveness of enablement initiatives, surfacing insights and recommendations to leadership
Act as a connective tissue between strategy and the field, ensuring initiatives land clearly and drive behavior change
What You Bring:
4+ years of experience in Revenue Enablement, Sales Enablement, GTM Operations, or quota-carrying Sales roles within a SaaS environment
Strong understanding of sales process, operating cadence, and how sellers execute day-to-day
Experience supporting or leading cross-functional rollouts and change initiatives
Ability to think strategically while executing with detail and follow-through
Strong communication skills and comfort working with Sales leaders and cross-functional partners
A bias toward action, structure, and continuous improvement
Salary Range: $120,000-$130,000 with a 5% bonus
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace.
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
$120k-130k yearly Auto-Apply 14d ago
Partner Success Manager
Impact.com 4.5
Impact.com job in New York, NY
Job Description
impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
Impact.com is transforming the way brands and partners grow together. Our supply-side ecosystem is expanding rapidly with new monetization opportunities including Retail Media, Amazon Seller, Lightning Pay, Spot Commerce Media, and more. To support this scaled evolution, we are building a dedicated partner Success function to ensure adoption, onboarding, activation, and sustained growth of these high-impact initiatives.
We are seeking a Partner Success Manager (Supply Side) to lead the post-introduction journey for publishers engaging with new impact.com initiatives, acting as their enablement owner, technical advocate, and strategic partner.
This role will work cross-functionally with Publisher Development, Product, Engineering, Retail Media and regional Partner Success teams to operationalize programs, drive adoption, optimize publisher outcomes, and unlock incremental GTV across our supply-side ecosystem.
What You'll Do:
Responsible for the end-to-end onboarding, enablement, and ongoing support for publishers adopting new initiatives. Including Amazon Seller
Deliver hands-on support including education, integration guidance, troubleshooting, product demonstrations, and performance insights
Collaborate with Publisher Development to ensure seamless transition from interest to implementation
Partner with key stakeholders in Product and Product Marketing to build scalable playbooks, onboarding flows, and enablement resources
Log technical issues, feature feedback, and enhancement requests with product and engineering through structured internal workflows (e.g., Jira)
Partner closely with Solutions/Implementation Engineering to support deeper technical needs
Monitor and report on publisher adoption, engagement, satisfaction, and revenue impact
Drive execution of global rollouts and new initiative pilots, ensuring consistent support experiences across regions
Champion publisher insights internally to influence roadmap decisions and operational improvements.
What You Bring:
4+ years of experience in publisher support, partner success, ad tech, affiliate/partnership platforms, or technical client enablement
Strong understanding of supply-side monetization models (affiliate, retail media, commerce content, performance partnerships, API/integration-based products a plus)
Experience in onboarding, implementation, product adoption, or technical support within a fast-moving publisher ecosystem
Ability to translate technical concepts into actionable guidance for non-technical partners
Comfort navigating product tooling, tracking concepts, performance data, and technical troubleshooting
Strong project management skills across cross-functional partners
Excellent communicator with a solutions-first mindset
Ability to operationalize new initiatives
Nice to Have
Experience supporting publishers tools
Background working with global partners across NAM, EMEA, or APJ markets
Familiarity with integrations, tracking technologies, and analytics platforms
Experience working with Solutions Engineers or technical support functions
Knowledge of Retail Media, Amazon Seller ecosystems, or performance commerce products
Team + Role Context
You will join the Partner Success Management (PSM) team, a global support and enablement function spanning Canada, Chile, London, and Tel Aviv
You will work alongside Solutions and Implementation Engineering, Product, Product Marketing, Publisher Development, and Technical Docs
Your role will focus exclusively on Supply-Side publisher activation and support, not advertiser or demand-side responsibilities
You will be responsible publisher success post-introduction, ensuring interest translates into adoption, revenue, and long-term engagement
Why This Role Matters
New partner initiatives represent significant GTV potential, but require structured activation and ongoing enablement to scale
This role directly impacts publisher revenue, adoption velocity, product utilization, and supply-side growth
You will play a central role in scaling global publisher support models and shaping how impact.com drives monetization for its supply partners
Salary Range: $100,000 - $110,000 per year, plus an additional 10% Variable Commission Plan ($10,000-$11,500) and generous stock (RSU) award.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI_NewYork_NewYork
$100k-110k yearly 11d ago
Client Operations Associate
Copper Technologies 4.6
New York, NY job
Department & Team Purpose: The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem.
Role Purpose:
As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance.
Key Responsibilities of the role
* Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience.
* Take ownership and accountability of all incoming queries and managing client expectations under time pressures.
* Work closely with clients to understand their technical requirements.
* Collaborate with internal stakeholders across the firm to effectively resolve client queries.
* Gather client feedback and insights, relaying this information to our product development teams.
* Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance.
* Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity.
Your experience, skills and knowledge
* Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.
* Understanding of cryptocurrency technology, blockchain, and digital assets.
* Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
* Problem-solving mindset and the ability to troubleshoot technical issues effectively.
* Detail-oriented and organised, with excellent project management skills.
* Self-motivated and capable of working independently as well as collaboratively within a team
Why Copper?
At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.
Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results-you'll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.
Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.
Diversity and inclusion matter to us - they're woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you'll have a network that supports you from day one. Everyone voice matters.
If you're looking to ramp up your career, or keen to do something new in your field, with us, you'll keep moving forward.
Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper's the place.
The Interview Process at Copper
Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
* Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
* Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
* In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
Base Salary range - $75,000-95,000
Benefits
In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key US benefits are highlighted below:
* Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
* Comprehensive health cover - medical, optical and dental benefits.
* Life Insurance
* Commuter Benefit Programme
If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
$75k-95k yearly 27d ago
Information Systems and Technology Data Analytics Consultant - On site / NYC
Teamwork Corporate 4.1
New York, NY job
Would you like to contribute to exciting digital transformation projects with people who are passionate about innovation? With TeamWork Management, the possibilities are endless. We are a local fast-growing company with a global reach, powered by the Swiss group TeamWork Corporate and 20 years of uninterrupted growth.
Joining our TeamWork Management subsidiary in Boston means being part of our US-based team with 60 consultans in a fun environment where diversity and international talent are put forward. We offer opportunities for continuous learning, a robust benefits package, remote work flexibility, and lots of company perks!
Who are we?
TeamWork is an independent international group, founded in 1999 in Geneva by our current CEO Philippe Rey-Gorrez. We are your strategic partner in digital transformation, specializing in four core businesses: Management Consulting, SAP Business Solutions, Data Analytics and Technology Platforms. Recognized by our clients for our expertise and experience, TeamWork supports both major international groups and SMEs. TeamWork Management, the group's US subsidiary, was created in 2017.
With US offices in Boston, Fort Lauderdale and San Diego, our approach is universal: supporting our clients in all aspects of their digital transformation projects.
Job Description
We're looking for a motivated, detail-oriented IS&T Data Analytics Consultant to join our consulting team in downtown New York City, with the primary objective of:
Scope out Data Analytics projects (designing user stories) & new data requests as needed in coordination with the Central & Local IS&T teams and local business teams.
Act as a Project coordinator in collaboration with business department leads, including the client Data Analytics team, to manage the creation and forward movement of new data requests (via JIRA) into our GCP data platform, with support from the Central IS&T teams.
Manage and maintain the project timelines created for analytics projects in partnership with the client D&AI team
Monitor the data quality of the GCP data platform and coordinate with Central Data teams & AMS teams for the resolution of issues
Supporting user acceptance testing of the Commercial reporting tool (NEMO)
Responsibilities:
Act as the key point of contact for business teams in relation to Analytics for new requests and building out user stories, data quality, and Commercial reporting Applications
General understanding & usage of GCP -BigQuery and Microsoft SQL servers, creating queries to pull & analyze data
Strong knowledge of data quality to create a more reliable, trusted data platform in partnership with Central IS&T teams.
Work with business teams to understand their data analytics needs and review whether the data is available in the GCP data platform. If not, create & track JIRA tickets through their development lifecycle.
Working with business users to test new deployments of clients' applications and their impact on the NEMO commercial reporting platform.
Represent the client in the global community (Central and other zones) and ensure client initiatives align with the global strategic direction.
Maintain the overall project plan for the assigned business project request.;
Work in conjunction with their Manager and key users to define project scope and requirements;
Coordinate/follow-up on project tasks across business users, IS&T, and Central IS&T in France;
Participate in functional and integration testing;
Qualifications
Career or bachelor's degree in IT, systems or related field
5+ years of progressively increasing responsibilities in IS&T
Proven success as project manager or business analyst; demonstrates ability to understand and anticipate business needs
Experience in the Retail Industry preferred
Knowledge of analytics tool architectures, functions, and features
Prior hands-on development experience with or exposure to Analytics tools and applications:
Power BI
SQL Database
GCP
MS Tools
Experience in organizing and effectively prioritizing AMS support teams to support on-time ticket resolution and problem management
Capable of synthesizing status updates and reporting accurately and on time
Comfortable with Microsoft Office Suite
Additional Information
Mind-Set
Ability to work with little supervision and report accordingly
Proven ability to develop and maintain effective working relationships
Effective negotiation skills
Prior experience in a consulting role
Willingness to engage effectively with executive-level management within both IT and business
Capable of working in an international context, a global organization, and a matrix environment
Additional Information
Full-Time CONTRACT TO HIRE (6 months) after this - internal employee of the client
Location: New York City / Downtown onsite 4 days per week
Work with a global consulting team that values inclusivity, collaboration, and professional growth.
$87k-116k yearly est. 12d ago
Creator Account Manager
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
This individual will work with our brands and assist with creator recruitment, engagement, and growth strategies for a brand's Creator Community, ensuring a vibrant and active network.
What You'll Do:
Develop and implement strategies for Creator clients to attract creators who are aligned with brand goals.
Manage a book of dedicated Performance Creator clients.
Identify and target hundreds to thousands of creators to join a brand's campaign/program by leading a 360° Creator recruitment effort with the help of colleagues when needed.
Create and execute incentive programs, including gifting, flat fees, performance-based rewards, exclusive offers, and more.
Collaborate closely with domestic and overseas internal teams, including community support, sales, product, marketing, and client success, to align creator community and affiliate strategies with overall business goals.
Partner with clients to tailor affiliate community strategies to their unique needs.
Manage and supports execution at scale, from casting through reporting of campaigns and brand accounts
Lead + oversee kick-off calls and respond to client emails
Review and recommend qualified influencers based on brand requirements such as follower count, location, niche, affiliate performance, and audience demographics
Monitor budgets and program timelines to ensure our revenue goals and client deadlines are met
Review influencer content to ensure they meet the requirements set in the brief and are free of spelling and grammar errors
Provide excellent customer service and expertise, ensuring both the clients and creators are happy and impressed with our services
Identifiy upselling opportunities and communicates to senior client leadership
Responsible for understanding and formatting metrics to be analyzed to optimize future campaigns
Strategieze content creation and casting to make sure campaigns are on trend and relevant to the current social media landscape
You are the go-to person for junior team members who can tap into your knowledge base and you mentor them
Provides training to junior team members on creator programs, assign tasks to them, and oversee their execution, schedule performance feedback sessions
What You Bring:
At least 4+ years of proven experience in affiliate marketing, influencer/creator marketing, and scaled community management.
Strong understanding of Creator & affiliate marketing strategies, tools, and technologies.
Experience budgeting, casting, negotiating, contracting, overseeing fulfillment, draft approvals, reporting, etc. for creator campaigns.
Experience with affiliate best practices such as tracking, codes, attribution, payment, ROAS, etc.
Exceptional communication skills, both written and verbal, with the ability to engage and motivate a diverse group of Creators & affiliates and clients.
Relationship-driven with the ability to work with a multitude of personalities and work styles
Data-driven mindset with the ability to analyze metrics and generate actionable insights.
Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.
A passion for and strong knowledge of social media platforms
Self-starter with a strong drive to not only succeed personally but have the drive to grow and develop client businesses
Adaptable to sudden changes in schedules and trends and an ever-changing industry
Strong problem-solving skills
Salary Range: $108K-$120K OTE
potential
total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
#LI-NewYork,NewYork_Hybrid
$108k-120k yearly Auto-Apply 23d ago
Account Executive, Commercial
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
We are growing our sales organization to accommodate the increasing demand for our solution. We are looking for an experienced and dynamic sales person to join our EMEA team! You will have the opportunity to grow rapidly and gain exposure to new marketing technologies as we progress. As an Account Executive SMB, you will be responsible for driving the sales process with prospective customers. Strong consultative and analytical skills are important for successful navigation from solution demo, the definition of the scope and final contract. Be the face and name of Impact to some of the most well-known brands worldwide.
What You'll Do:
Sell the product to the appropriate accounts and manage towards hitting a pre-set revenue target
Generate pipeline by proactively sourcing opportunities within the designated territory
Prepare & deliver world-class demos and value-based presentations
Answer prospects' questions about product value, uses, integrations, and implementation
Pro-actively drive the process with a prospective client from initial prospecting to a signed contract and internal handoff
Drive active engagement by all internal and external stakeholders necessary to close a deal
Update SFDC daily with all relevant details needed to reflect business reality
What You
Bring:
Bachelors Degree or equivalent experience.
Ideally 2+ years of closing experience, within SaaS.
Must be a true hunter!
Must be willing to work out of the NYC office 3x a week, at the minimum
Independent person with the desire to excel in a competitive and highly rewarding industry.
Strong communication, effective problem-solving, networking and presentation skills.
Proven track record of building territories and addressing client needs.
Experience handling objections at multiple levels of enterprise organizations.
Salary Range: $150-$200K OTE
potential
total on target earnings (base + commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Impact.com is proud to be an equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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$61k-100k yearly est. Auto-Apply 23d ago
Talent Development Partner
Impact Technologies 4.5
Impact Technologies job in New York, NY
About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products-Performance (affiliate), Creator (influencer), and Advocate (customer referral)-unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.
Your Role at impact.com:
Forming part of the wider People Excellence team, impact.com's Talent Development Partner plays an important role in conceptualizing and implementing hybrid, globalized training programs. Reporting to the Head of Talent Development, the incumbent will ensure the effective implementation and management of live training programs, concentrating on (but not limited to) leadership and management development, tool and process upskilling, and professional development.
In addition to live training responsibilities, the successful candidate will work with the Talent Development team to design, develop, and publish supporting e-learning materials, ensuring global alignment and accessibility.
Working with both internal and external stakeholders, this role provides an excellent opportunity to collaborate cross-functionally and make a difference to the growth and success of all impact.com employees.
What You'll Do:
Work collaboratively with business leaders, managers and the wider People Excellence team to assess internal learning and development needs.
The ability to manage end-to-end program delivery - Design, develop, and implement comprehensive people development training programs, concentrating on hybrid and live learning modalities, based on stakeholder needs and expectations, through to communication, logistics, and evaluation of the programme.
Assist in the creation and be comfortable in the delivery of engaging and effective learning content for different global audiences and levels of seniority, ranging from Individual contributors through to Senior Leaders. Ensure global consistency and local relevance.
Partner with internal and external partners to customize and implement learning solutions.
Utilize our Learning Management System, PXA to publish content and schedule live events.
Develop and deliver a live learning program in collaboration with internal enablement functions and subject matter experts.
Monitor and evaluate the effectiveness of people development training programs through feedback, assessments, and metrics, and make data-driven recommendations for continuous improvement.
Provide individualized coaching and mentoring sessions to managers and employees to support their professional growth and development, including newly hired employees.
Establish metrics to evaluate program effectiveness and ROI; analyse data to inform continuous improvement.
What You Bring:
Experience in a similar people development, leadership development, or training position.
The ability to implement live and hybrid learning programs from conception to completion while creating compelling learning materials for both junior and senior audiences.
Strong technical acumen allowing for the utilization of digital authoring tools, webinar platforms, learning management systems, and the Google suite.
Excellent facilitation, presentation, and communication skills, with the ability to engage and inspire diverse audiences, as well as strong consulting, communication, and stakeholder management skills.
Adaptable, highly organized, and able to handle multiple projects simultaneously.
A passion for learning, innovation, and staying current with industry trends, tools, and best practices to evolve the company's talent development strategy.
The ability to build scalable learning pathways for critical roles and capabilities.
Proficiency with learning management systems (LMS) and digital learning tools.
Proven experience designing and facilitating Management and professional development programs.
The ability to analyse data thoroughly to inform learning needs and learning interventions.
Salary Range: $90,000 - $100,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits and Perks:
At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance.
Medical, Dental, and Vision insurance
Flexible spending accounts and 401(k)
Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.
Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
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