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Information operator skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Peter Dordal Ph.D.,

Dr. Matthew Shirrell Ph.D.

Below we've compiled a list of the most critical information operator skills. We ranked the top skills for information operators based on the percentage of resumes they appeared on. For example, 15.1% of information operator resumes contained co-op as a skill. Continue reading to find out what skills an information operator needs to be successful in the workplace.

15 information operator skills for your resume and career

1. Co-Op

A co-op is an organization that is owned and controlled by its members and that operates for the benefit of its members. In other words, co-ops are made up of people who have a specific need and are willing to work together to run and organize a business that meets those needs. The members of the co-op own, control and use the products and services of the cooperative.

Here's how information operators use co-op:

Explored most aspects of the Information Services department during an 11 quarter co-op assignment.

2. Desktop

The term desktop commonly refers to the desktop computer also called a personal computer. A PC is named after a desktop as it is placed on or under the desk. A desktop computer consists of different accessories such as CPU, monitor, mouse, keyboard, speakers, etc. The desktop also refers to the graphical user interface that appears on a computer, displaying all the icons on the monitor screen.

Here's how information operators use desktop:

Provided desktop support for 120 users, covering software and hardware, as well as peripherals such as printers and phones.
Worked with end-users to troubleshoot problems with packaged applications Provided local and remote desktop and network support for 1,500+ users.

3. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information operators use troubleshoot:

Interfaced with numerous internal support groups while under tremendous pressure to troubleshoot and resolve communication problems for clients using MQ communications.
Monitor, supported and managed server, applications troubleshoot and validate the performance functionality of IT supported application.

4. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information operators use linux:

Network based Red Hat Linux 9.0 Kick-Start client installation.
Build Linux box Operated high-speed laser printers

5. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how information operators use java:

Championed the selection and ultimate use of Java and object-oriented design and programming on a web-based financial inventory management system.
Design and implement Java programs to collect and incorporate cancer related data from regional hospital medical records into Tumor Registry Database.

6. Computer System

Here's how information operators use computer system:

Perform operational daily computer systems needs for the company and supported departments.
Operated NCIC computer system; tracking vehicle registration/licenses.

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7. VMware

Here's how information operators use vmware:

Deployed VM s using VMware & Hyper-V for testing & troubleshooting before live production deployment.
Implemented VMware EXSI server replacing 5 physical servers.

8. Project Management

Here's how information operators use project management:

Delivered server support, technical operations support and project management expertise.
Diversified experience spans client services, training and project management.

9. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how information operators use unix:

Created and Modified UNIX files used to transfer data for customer invoicing.
Monitored Oracle databases and UNIX servers to ensure there is adequate space.

10. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how information operators use technical support:

Provide ongoing technical support and nutritional information for Child care operators.
Provided general technical support for all locations.

11. SharePoint

Here's how information operators use sharepoint:

Provided end-user consulting for SharePoint.
Redesigned and implemented use of existing New Hire SharePoint Team Site to facilitate the on-boarding process for new hires

12. Virtualization

Here's how information operators use virtualization:

Provided continuing support and administration for server migrations projects, to include VMWare virtualization.
Implemented VMware virtualization for development and test server environment.

13. Software Systems

Software system is a system of components that form the software part of a computer. The major categories of software systems include application, programming, and system software.

Here's how information operators use software systems:

Operate and provide technical and problem resolution support for the company's computer/communications system hardware and operating software systems.
Develop comprehensive documentation and support materials for all new hardware and software systems.

14. Windows Server

Here's how information operators use windows server:

Documented help desk tickets/resolutions, and provided overall assistance in daily administration of a Windows Server 2003 Network.
Repaired Dell and HP server hardware including completely re-installing Windows Server software that significantly reduced support costs and downtime.

15. Computer Software

Here's how information operators use computer software:

Trained other information operators on newly installed computer software and hardware.
Executed software compliance, data security, and computer software imaging tasks.

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What skills help Information Operators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young information operators need?

Peter Dordal Ph.D.

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.

What technical skills for an information operator stand out to employers?

Dr. Matthew Shirrell Ph.D.

Assistant Professor of Educational Leadership and Administration, George Washington University

I believe that technical skills are less important to employers in the field of educational leadership than are dispositions, experiences, and orientations to the work. School districts and others in the field of education are not necessarily looking for leaders with a set of particular technical skills, in my experience, beyond the obvious understanding of the nuts and bolts of school administration and some experience with instructional leadership. If the last year has shown anything, it is that the entire circumstances of schooling can change very quickly and unexpectedly. Potential leaders who have shown the ability and willingness to adapt to changing circumstances, whatever they may be, will be particularly valued, I think, by the job market in years to come. In addition, leaders' backgrounds, training, and understanding of the areas I previously described- technology; cultural, racial, linguistic, and socioeconomic diversity; and children's socio-emotional development - will all be valued by employers in the field.

Do you want to know more?

List of information operator skills to add to your resume

The most important skills for an information operator resume and required skills for an information operator to have include:

Co-Op
Desktop
Troubleshoot
Linux
Java
Computer System
VMware
Project Management
Unix
Technical Support
SharePoint
Virtualization
Software Systems
Windows Server
Computer Software
Customer Support

National Security
OS
Switches
Customer Satisfaction
PCS
Mac
Windows XP
SQL Server
HTML
Technical Issues
Telephone Numbers
Peripheral Equipment
Workstations
Software Installation
SCCM
Lan

VPN
Software Issues
User Accounts
ERP
Inbound Calls
Technical Assistance
SLA
AS/400
VoIP
Emergency Calls
Microsoft Exchange
Telephone Calls
Server Monitoring
NCIC
Pc Support

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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