Information systems supervisor job description

Job Description
Description of Work

The Health Information Supervisor, under the general supervision of the Client Information Manager, is responsible for providing supervision of a group of subordinate office staff to include preparing staffing schedules, developing and implementing work details and office procedures within departmental guidelines, and ensuring uniform work flow and maximal productivity. The Health Information Supervisor performs a variety of administrative duties to include, but not limited to, customer service functions within the agency's reception areas, processing incoming telephone calls, scheduling appointments, scanning documents into the electronic health record, and other various medical record/office job duties and responsibilities. The Health Information Supervisor is knowledgeable of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and assists the Privacy Officer as needed. The Health Information Supervisor is knowledgeable of the Freedom of Information Act (FOIA) regulations and medical records regulations, and assists the Client Information Manager as needed.

Required Minimum Entrance Qualifications

1. Possess an Associate's degree in a business program or a closely related field from an accredited university, college or business school; AND Have a minimum of four (4) years recent, full-time medical office experience;

2. Lived experiences with mental illness/developmental disabilities/substance use disorders valued;

3. Individuals in recovery and individuals with experience in Armed Services valued;

4. Bilingual candidates highly desired

5. Possess a valid Michigan driver's license;

6. Must have reliable transportation that may have to be used to carry out job duties of this classification.

Physical Conditions / Work Location

PHYSICAL ACTIVITIES

An employee in this class performs generally sedentary work activity requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.

ENVIRONMENTAL CONDITIONS

An employee in this class generally works in a variety of office settings.

Additional Information

EVALUATION CONTENT

Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.

APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicants employment application. Inquiries should be directed to the County Human Resources Department.

PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.

MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT

RECOGNIZES QUALIFYING MILITARY SERVICE

Non-bargaining employees will become eligible for County benefits the first of the month following one (1) full month of continuous employment.

\t\t\t\t\t\tMedical Insurance\t\t\t Health Savings Account (HSA) Plan
\t\t\tSingle Plan: $1,400 Deductible, $675 Employer Contribution.
\t\t\t2 or more people: $2,800 Deductible, $1,350 Employer Contribution
\t\t\tEmployer Contributions are prorated based on start date of benefits
\t\t\tNo Employee Premium Contributions Per Pay
\t\t\tPrescription Drugs: $10/$40/$80 (After deductible)
\t\t\t High Deductible Plan (HD)* This plan is only optional if the employee is not eligible for the HSA
\t\t\tSingle Plan: $500 Deductible
\t\t\t2 or more people: $1,000 Deductible
\t\t\tNo Employee Premium Contributions Per Pay
\t\t\tPrescription Drugs: $10/$40/$80
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tDental Insurance\t\t\t15% employee premium contribution
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tVision Insurance\t\t\t15% employee premium contribution
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tRetirement\t\t\tDefined Contribution (DC) Pension through MERS of Michigan with 3% employer and 4.5% employee contribution. There is a 6 year graduated vesting for the employer contribution.\t\t\t\t\t\t\tRetiree Insurance\t\t\tHealthcare Savings Account (HCSP) through MERS of Michigan, employer 3% contribution. Vesting requirement of 6 years.\t\t\t\t\t\t\tLife Insurance and AD & D\t\t\tEqual to employee annual salary to next highest $1,000. Max $200,000
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tLong Term Disability\t\t\tNo cost to the employee, employer paid at 66 2/3% of salary after 6 month waiting period
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tSick Leave\t\t\t10 days per year, accumulated .385 days. per pay period
\t\t\tAccrual begins on first day of employment and is available to use on the 90th day of employment.\t\t\t\t\t\t\tAnnual Leave\t\t\t13 days, accumulated .500 days per pay period. Increasing to maximum of 24 days with 20 years of eligible County service, see Personnel Rules for accumulation chart.
\t\t\tAccrual begins on first day of employment and is available to use upon completion of six months of continuous eligible County service.\t\t\t\t\t\t\tSick/Annual Leave Cash Payout\t\t\tEmployee may elect up to 40 hours of accumulated vacation and/or sick time to be paid as cash. Future accruals only.\t\t\t\t\t\t\tPersonal Days\t\t\t2 days per fiscal year, unused days will be forfeited
\t\t\tAvailable upon completion of six months of continuous eligible County service\t\t\t\t\t\t\tHolidays\t\t\t12 days
\t\t\t\t\t\t\t\t\t\tCOLA/Longevity\t\t\tAll employees are eligible for COLA based on the CPI and must be in pay status as of 12/1. Payment of $250 after 5 years of continuous service as of 12/1. Each subsequent year of service will add $50 to the payment. Maximum payment amount is $1,250\t\t\t\t\t\t\tVoluntary Benefits
\t\t\t(100% employee paid)\t\t\tAflac, 457 Investment options, Section 125 (available for Health and Childcare reimbursement), Voluntary Life Insurance
\t\t\tAvailable first of the month following one full month of continuous employment\t\t\t\t\t\t\tPublic Student Loan Forgiveness\t\t\tCounty employees may be eligible for the Public Service Student Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF). Eligibility is determined by the U.S. Department of Education.\t\t\t\t\t\t\tWellness Program\t\t\tMuskegon County offers a holistic wellness program which focuses on the five areas of wellness: physical, financial, social/emotional, community and career wellbeing.\t\t\t


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Why Join Altec?

If you're considering a career with Altec, Inc., there's never been a better time to join us! Our Company was founded based upon values that place the customer first, and view people as our greatest strength. Altec has continued to grow, utilizing the same basic values, and over the years, those values have helped us to earn the trust and confidence of our customers worldwide. We remain committed to total customer satisfaction in everything we do. That's why today, Altec is an innovative, financially sound company that is setting the standard of excellence in design, manufacturing and service; and that's why you can rely on us to provide you with the stability of a well managed company.

Our Company:

Altec Inc., founded in 1929, is a privately held company headquartered in Birmingham, Alabama.

Altec specializes in the manufacture, sale and service of aerial devices, digger derricks, cranes and specialty equipment for the electric utility, telecommunications, tree care, construction, and light and sign maintenance industries in more than 120 countries.

Responsibilities

Purpose of the Position:
The Information Technology Supervisor is responsible for ensuring that Altec production systems in the production facility are supported during all working shifts. People are our greatest strength and developing team members in a positive manner is critical for this role.

Responsibilities:

• Responsible for managing all software, hardware and network systems required for daily plant operations. This includes servers, desktop PCs, tablets, phone system, security system, software, network infrastructure, and plant disaster recovery
• Lead IT operational and strategic planning, including fostering innovation, managing project priorities, project timelines, and negotiating resource allocation
• Benchmark, analyze, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
• Stay up to date on the latest changes in technology
• Manage, develop and document IT policies and procedures as required including hardware and software standards and system configurations
• Provide IT leadership and direction when interfacing with other internal groups to resolve challenges
• Provide regular updates to senior management on current IT projects
• Manage department purchasing and budgeting. Must also negotiate and administer external service agreements related to Information Technology
• Will direct and supervise the work of others

Education, Experience and Skills Required:

• High School Diploma or GED required
• Bachelor's degree in Information Technology or related discipline is preferred, but consideration may be given to an exceptional candidate with 9 years of experience
• Excellent written and verbal communication skills
• Minimum of 5 years experience in a related field
• Must be competent in the configuration, setup, deployment and support of the latest technology related to desktops, laptops, printers, associated peripherals and networking equipment.
• Prefer advanced knowledge of Microsoft software, Cisco WAN networking equipment and PC/Server hardware
• Valid driver's license

Other Position Specifications:

• Applicant must demonstrate a positive attitude while managing, motivating and developing associates
• Demonstrated record of responsibility
• Willingness to work outside of standard business hours to resolve issues or complete special projects, as needed Detail oriented
• Customer Service Oriented
• Maintain company confidentiality
• Must confidently manage stress, change and deadlines well
• Participate in Continuous Improvement Initiatives
• Travel 0-25%

Benefits

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:
•Medical, Dental and Prescription Drug Program
•Retirement 401(k) Program
•Vacation and Holidays
•Flexible Spending Accounts
•Tuition Assistance Program
•Employee Assistance and Mental Health/Substance Abuse Program
•Life Insurance, Accidental Death and Dismemberment Insurance

EEO Statement

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.