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Information technologist & senior information technologist skills for your resume and career
15 information technologist & senior information technologist skills for your resume and career
1. SQL
- Researched and resolved technical issues with individual restaurant systems, as well as central servers (including SQL server issues).
- Work with SQL to find employee data as well as change passwords when needed.
2. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Network support - Troubleshoot connectivity and authentication issues.
- Installed, organized, tested, maintained, checked and troubleshoot end user workstations and interrelated hardware and software.
3. Linux
Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.
- Supported Apple OS X, Linux, Windows 98, ME, 2000, XP, Vista and 7.
- Trained new operators on mainframe and Linux/UNIX operations and procedures.Wrote technical documentation such as performing system IPL's and nightly backups.
4. OS
In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.
- Develop imaging scripts and tools to satisfy the company's growing OS X needs and security concerns.
- Performed diagnostics and troubleshooting of system issues (hardware, software, networking, and OS).
5. Unix
UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.
- Trained new operators on mainframe and Linux/UNIX operations and procedures.Wrote technical documentation such as performing system IPL's and nightly backups.
- Maintained a DCE Server group, UNIX, Novel, NT, and 1200 pc's with 150 laser printers.
6. Business Processes
- Maintain all computer based business processes in order to ensure that the business needs are met.
- Increase reliability of business processes in IT systems.
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- Worked as a team member on several projects, including memory upgrades, Windows 7 upgrades, and PC refreshes.
- Configure GPS coordinates on mobile PC's in our ambulance trucks to interact with our call center for location purposes.
8. Technical Support
Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.
- Provided technical support for business operations including application errors, two way installations, and reservation research.
- Provided expert technical support on specific IT infrastructure areas.
9. Computer System
- Maintain and deploy quarterly images for 400 computer systems to ensure stability and dependability.
- Provided service and support products related to desktop and laptop computer systems including: hardware, operating systems and application software.
10. Mac
A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.
- Supported Windows (65%) and MAC (35%).
- Managed VLAN's, inter-vlan routing, trunk lines, SSH and Telnet protocols, and sticky/static MAC.
11. Desktop Support
- Provided desktop support and services to all levels of management and business users as needed which includes C-Level Executives.
- Performed basic Network troubleshooting as well as basic Desktop Support troubleshooting tasks.
12. Switches
- Maintain Cisco routers and switches for various clients in Buffalo and Rochester area - including administration of CallManager and Unity deployments.
- Installed switches, routers, access points, and workstations.
13. Windows Server
- Configured and used Microsoft Windows Server and Active Directory.
- Configure and maintain Windows Server /Active Directory under 2003, 2008 and 2012.
14. Network Infrastructure
- Deployed and maintained Sonicwall network infrastructure.
- Worked independently with participating sites using there network infrastructure to complete "last mile" connectivity.
15. VPN
A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.
- Group Policies, including access to shared network folders/printers, Cisco VPN Client, LogMeIn Remote Desktop Software.
- Managed Support for VPN connectivity for Remote End Users.
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What skills help Information Technologists & Senior Information Technologists find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on information technologist & senior information technologist resumes?
Dale Musser Ph.D.
Associate Teaching Professor, University of Missouri
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What soft skills should all information technologist & senior information technologists possess?
Ehsan Sheybani Ph.D.
Professor, University of South Florida
What information technologist & senior information technologist skills would you recommend for someone trying to advance their career?
Ranganathan Chandrasekaran
Professor and Director of Graduate Studies, University of Illinois
What type of skills will young information technologist & senior information technologists need?
Peter Dordal Ph.D.
Director for Information Technology, Loyola University Chicago
IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.
Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.
Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
What technical skills for an information technologist & senior information technologist stand out to employers?
Chirag Parikh Ph.D.
Computer Engineering Chair, Grand Valley State University
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
List of information technologist & senior information technologist skills to add to your resume
The most important skills for an information technologist & senior information technologist resume and required skills for an information technologist & senior information technologist to have include:
- SQL
- Troubleshoot
- Linux
- OS
- Unix
- Business Processes
- PC
- Technical Support
- Computer System
- Mac
- Desktop Support
- Switches
- Windows Server
- Network Infrastructure
- VPN
- Peripheral Equipment
- Software Issues
- Java
- Lan
- VoIP
- Encryption
- Network Issues
- Network Printers
- Network Troubleshooting
- Level Support
- SCCM
- Phone System
- Network Connectivity
- VMware
- Anti-Virus
- TCP/IP
- ITIL
- Network Devices
- Provisioning
- DNS
- DHCP
- Workstations
- Cable Management
- User Accounts
- Technical Issues
- Mobile Device Management
- Citrix
- Ethernet
- Remote Support
- RF
- Remote Desktop
Updated January 8, 2025
