Infrastructure engineer jobs in Shoreline, WA

Job Title: Infrastructure Support Engineer (Production Engineer III) Contract: 12 Months (Extension Possible) Rate: $78 - 83/hr on W2 Benefits: Medical, Dental, Vision, Weekly Pay Overview Client's Ophthalmic Precision Optics (OPO) team is hiring an Infrastructure Support Engineer to support and enhance cloud infrastructure, CI/CD systems, and production environments for two major products: a 3D printer console application and an AWS-based MES back-office system. This role focuses on completing remaining infrastructure work, improving operational reliability, and providing on-call support across US-West hours. The work is 80% technical and 20% administrative. Responsibilities Maintain, optimize, and support AWS cloud infrastructure. Improve and manage CI/CD systems using internal tools: Sandcastle, Conveyor, Skycastle, Chronos, Tupperware. Support the 3D printer console CI/CD pipeline; fix loose ends, ensure system stability, maintain documentation. Support the AWS-based MES system migrated from Azure; enhance reliability and manage CI/CD workflows. Complete remaining infra deployment, configuration, and documentation tasks. Automate recurring tasks to improve system efficiency and resilience. Provide incident response, root-cause analysis, and daily on-call support. Collaborate with teams across PST and CEST time zones. Must-Have Qualifications 5-10 years of experience in Infrastructure Engineering / DevOps / SRE roles. Strong experience with AWS, including production environments. Proficiency in Python, Bash, and Terraform. Hands-on experience with CI/CD ecosystem: Sandcastle, Conveyor, Skycastle, Chronos, Tupperware Experience maintaining and improving CI/CD pipelines. Strong troubleshooting and documentation skills. Ability to work effectively in ambiguous, fast-paced environments. Nice-to-Have Qualifications AWS Certification Experience setting up CI/CD for printing or manufacturing environments Kubernetes experience Strong understanding of infrastructure automation patterns Story Behind the Need This role backfills work previously handled under an SOW and transitions the team into long-term ownership and support of critical infrastructure powering Client's OPO product ecosystem. The team is growing from 4 engineers to 6+ in 2026. The work directly supports high-impact initiatives in ophthalmic and precision optics. Key Projects / Day-to-Day Responsibilities Maintain and improve AWS infrastructure for production systems. Manage CI/CD pipelines for both the printer console and MES products. Perform on-call responsibilities aligned with US-West timezone. Finalize incomplete infrastructure tasks and ensure system reliability. Update and maintain engineering documentation. Implement automation to reduce manual operations and improve performance. Must-Have Skills Strong infrastructure and DevOps background (majority backend/infrastructure work). CI/CD tools: Sandcastle, Conveyor, Skycastle, Chronos, Tupperware AWS expertise Python & Bash scripting Terraform Strong troubleshooting and cross-team communication Ability to operate independently and handle ambiguity Nice-to-Have Skills CI/CD in printing/manufacturing systems Kubernetes Experience supporting large-scale distributed infra AWS certification Interview Process 2 rounds total Behavioral + team fit Technical interview Format: Zoom Duration: 30 minutes (behavioral), 1 hour (technical) Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some job duties such as adhering to company policies, exercising sound judgment, managing stress, working respectfully with others, meeting client expectations, and safeguarding business operations and reputation.

Serve as a technical advisor and subject matter expert for global smart‑building portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead risk‑mitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and inter‑site traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define least‑privilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier‑3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear post‑incident reports with preventive actions, ownership, and timelines. Run knowledge‑transfer sessions and post‑incident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive risk‑reduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executive‑level presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide real‑time triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edge‑to‑cloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Hands‑on advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and least‑privilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices. What you'll be doing: Provide outstanding customer service responding to users calls, emails and helpdesk tickets Resolve technical issues with equipment including desktops, servers, printers and OS Configure and install desktops, laptops, servers and printers Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience Assist with network hardware (physical & virtual using VMWare), software and operating systems Linux, M365, SCCM and Oracle database administration experience Maintain documentation for implementations, maintenance, upgrades and inventory Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup Demonstrated experience with PowerShell scripting Represent client in a professional manner and provide outstanding customer support This position is scheduled to work 100% on-site in our Seattle office (Eastlake). Who you are. Educated. Bachelor's degree or equivalent experience; MCSE certification preferred Experienced. 3-5 years of experience as a systems administrator or similar position Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory Team Player. Work independently and as a productive and contributing member of a team Meticulous. Strong attention to detail with ability to quickly assess and analyze problems Service Minded. You deliver customer support like you expect to receive it: with excellence

Responsibilities The Support Engineer (SE) is a critical role in the resolution of complex support incidents related to supporting customer use of the Microsoft 365 platform. A Support Engineer is knowledgeable in Microsoft 365 services, technologies, offerings and the platform. The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone and email; escalates issues quickly when deep, specific skills or other capabilities are required; ability to use knowledge of the Microsoft 365 architecture and offerings to provide customer resolution and proactive customer recommendations; has excellent communication skills and is fluent in English; writes excellent case documentation; and is able to handle challenging and politically-sensitive customer situations. Qualifications SOFT SKILLS • Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence • Handle challenging and politically sensitive customer situations, including the appropriate use of all available resources, communicate effectively with Support teams on complex issues • Excellent spoken and written English communication skills • Demonstrable troubleshooting skills • Cross-team collaboration • Logical and critical thinking • Passion for technology and customer support EXPERIENCE • At least 2-3 years of Technical Support experience including experience in a customer facing or customer technical support role. EDUCATION/CERTIFICATION • Graduate LANGUAGE • Fluency in English Technical Requirements EXO • Must have basic knowledge or hands on experience of Office 365 Administration • Hands on experience in Exchange online Mail flow Troubleshooting • Hands on experience related to Security and Compliance Retention Policies • Outlook Client Troubleshooting • Must have knowledge about Active Directory • Office 365 Migration Experience • Licensing in Office 365 • Basic knowledge about SharePoint Online Skype for Business and Teams will be of advantage • Basic knowledge about Exchange 2010 2013 and 2016 • Knowledge about Server Roles • Required to conduct knowledge transfer sessions • Daily reviews for tickets Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

IT Support Engineer II (Onsite) Pay: $30-$35/hour Contract: 3 months (possible extension) Schedule: Full time, onsite only (no remote). Must be flexible with worksite changes. About the Role We are seeking an experienced IT Support Engineer II to join our team in supporting a large, fast-paced corporate technology environment. This role serves as the first point of contact for technical support needs, working directly with corporate employees in person as well as through a ticketing system, chat, email, and phone. Successful candidates will be customer-focused, highly adaptable, and comfortable supporting Mac, Windows, and Linux in a hands-on, onsite setting. This is not a remote or call-center role - onsite presence and flexibility are essential. What You'll Do Provide front-line technical support for corporate employees across multiple Seattle-area office locations. Troubleshoot and resolve issues involving Windows, Mac, and Linux operating systems. Field and respond to support inquiries via walk-ups, web chat, phone, email, and ticketing systems. Diagnose end-user computing issues, identify root causes, test solutions, and follow through to resolution. Document interactions and troubleshooting steps with accurate, detailed call logs. Communicate clearly with users, ensuring understanding and satisfaction with completed work. Follow established SOPs and use knowledge management resources effectively. Maintain current awareness of IT policies and standards to provide accurate support. Assist with triaging and escalating outages or system issues to minimize downtime. Support teleconferencing systems and AV presentation technology as needed. Adhere to shift schedules and attendance expectations. Work flexible hours, including potential weekends and holidays. Day-to-Day Rhythm You will support employees directly at their assigned onsite location, resolving IT issues in person and through the ticketing system. While you will start at one primary site, your assigned location may change during the contract - flexibility is required. Basic Qualifications 3+ years of recent, onsite IT support or IT helpdesk experience (hands-on, not remote-only). Experience supporting Windows, Mac, and/or Linux in a corporate environment. High school diploma or equivalent. Associate degree in Computer Science, IT, or equivalent experience. Strong troubleshooting background in both helpdesk and deskside support. Excellent communication skills with both technical and non-technical stakeholders. Ability to work independently and collaboratively. Strong multitasking skills and commitment to quality work. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Microsoft certifications such as MCSE or MCITP (Active Directory). Advanced Linux administration experience. Strong complex systems troubleshooting ability. Ability to simplify and explain advanced technical concepts. ITIL Foundation Certification. What We're Looking For Candidates with hands-on, onsite support experience - not remote call-center backgrounds. Technicians focused on end-user support, not candidates trending heavily toward cybersecurity roles. Proven flexibility to work across multiple office locations as needed. Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

IT Systems Administrator - 6 month contract role Hybrid: 3x a week onsite Compensation: $42-50/hr Our client is seeking a skilled and proactive IT Systems Administrator to join their team. This role is ideal for someone who thrives in a dynamic environment and is passionate about maintaining and enhancing IT infrastructure. The position requires onsite presence twice a week, offering a balanced hybrid work model. About the Role As the IT Systems Administrator, you will be responsible for managing, maintaining, and improving the company's IT systems, servers, and networks. You'll play a key role in ensuring system reliability, security, and performance while supporting end-users and collaborating across teams. Key Responsibilities Install, configure, and maintain servers, networks, and IT infrastructure components Monitor system performance and conduct regular maintenance to ensure optimal operation Provide technical support to end-users, resolving hardware and software issues efficiently Implement and maintain security protocols to safeguard data and systems Document system configurations, procedures, and troubleshooting guides Collaborate with IT staff, vendors, and stakeholders on project planning and execution Apply updates, patches, and configuration changes in line with industry best practices Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Minimum of 3 years' experience in IT systems administration Proficient in managing Windows and Linux servers and networks Experience with virtualization technologies such as VMware or Hyper-V Familiarity with cloud platforms like AWS or Azure is a plus Skilled in scripting and automation (PowerShell, Python preferred) Strong understanding of IT security principles Excellent troubleshooting and communication skills Certifications such as CompTIA Network+ or Microsoft Certified: Azure Administrator are highly desirable Prime Team Partners is an equal opportunity employer. Prime Team Partners does not discriminate on the basis of race, color, religion, national origin, pregnancy status, gender, age, marital status, disability, medical condition, sexual orientation, or any other characteristics protected by applicable state or federal civil rights laws. For contract positions, hired candidates will be employed by Prime Team for the duration of the contract period and be eligible for our company benefits. Benefits include medical, dental and vision. Employees are covered at 75%. We offer a 401K after 6 months, we do not provide paid holidays or PTO, sick time is offered in accordance with local laws.

We are searching for a self-motivated, customer service focused Systems Administrator to join our Research Operations Information Technology (IT) Division at the Applied Research Laboratory (ARL) at Penn State University. This position will support ARL's West Coast operations, with the primary location being in Keyport, Washington. The Research Office IT Division provides systems design, administration, and support services for the enablement of key research functions. ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply. You will: Provide a broad scope of IT and technical support for ARL's West Coast operations Ensure IT hardware and software follow proper system design, operations, configurations, and maintenance requirements Update, modernize, and maintain existing test and evaluation systems to ensure reliable operation Generate and maintain system and process documentation Provide general consultative services to researchers on a broad scope of technology Support field/in-water testing of underwater vehicles geared towards vehicle development Required skills/experience areas include: Advanced Linux and Windows administration and support Fundamental understanding of networking concepts and technologies Broad scope of IT hardware (server, workstation, networking, peripherals, etc.) Demonstrated ability to work through difficult technical problems, using proper steps to define and formulate ideas to reach a solution Success in environments where various forms of communication and organizational skills were crucial to be effective Preferred skills/experience areas include: Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required Familiarity with DCSA, DoD, and/or IC Authorization to operate processes, procedures, and frameworks Automation and management of Linux and Windows system configurations with scripting, policy, and management tools (shell scripting, Satellite, Puppet, Ansible, MCM, system and group policy, etc.) Host firewalls, endpoint security, and vulnerability scanning tools Research computing environments and projects Knowledge of general scripting languages (Bash, PowerShell, Python, etc.) Your working location will be fully on-site, located in Keyport, Washington. This position will require Additional Posting Language (Full Time Staff Only) Additional Posting Language (Full Time Staff Only) ARL's purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). FOR FURTHER INFORMATION on ARL, visit our web site at ****************

Primary Skills: AWS (Proficient), Python OR Java (Expert), Infrastructure-as-Code (Intermediate), CICD (Proficient), System Design (Proficient) Contract Type: W2 Only Duration: 11+ Months with possibility of extension Pay Range: $65.00-$70.00 per hour #LP Job Summary: We're seeking an experienced Hybrid Systems Development Engineer to join our Field Operations Returns & ReCommerce team. This role combines software development and systems engineering to build and manage our AWS-based infrastructure and operational workflows. The ideal candidate will drive technical innovation and efficiency through automation, enhance operational workflows, and develop solutions to improve system performance and reliability. Key Responsibilities: Design and optimize AWS Step Functions, Lambda, and ECS-based systems for auction and liquidation workflows. Drive automation solutions to resolve operational bottlenecks and reduce ticket resolution time. Implement monitoring, alerting, and self-healing capabilities for distributed AWS services. Lead compliance remediation efforts, including TA Token migration across applications. Develop infrastructure-as-code solutions using AWS CDK/CloudFormation for pipeline migrations. Must-Have Skills: Strong proficiency in Python/Java with a focus on serverless and containerized applications. Experience with Infrastructure-as-Code (CDK, CloudFormation, Terraform). Experience with AWS services (Step Functions, Lambda, ECS, RDS, DynamoDB, SQS/SNS). Strong system design skills for distributed, event-driven architectures Experience with CI/CD pipelines, automated testing, and deployment strategies Domain Experience: Prior experience in large-scale, geographically diverse environments is highly desirable. Understanding of AWS technologies and best security practices within AWS infrastructure. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Inc's Best Workplaces 2024 and Silicon Valley's Best Places to Work by the San Francisco Business Journal (2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in IT Staffing As staffing solutions providers for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

SID global solutions are searching for an innovative and custom solutions-oriented Interdisciplinary System Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfilment systems. Successful candidates are natural self-starters who have prior Hardware engineering experience in the integrated automation project life cycle, including custom product development, design, implementation, enhancement, and support. As an Interdisciplinary System Development Engineer for Fulfilment, Successful candidate will be able to work with some of the most talented engineers in the design, scientists in simulation and optimization in the development and delivery of physical distribution systems around the globe. The candidate will lead initiatives and complex cross-functional projects or programs that focus on the building of new, the alteration of existing, and the closing of end-of-life material handling and technology systems inclusive of Hardware, Controls and Software. The candidate will also lead the design and development of hardware, including sensors and edge compute devices for next generation Industrial Internet of Things (IIoT) platform being developed to improve equipment, process, and operator workflows. Have an established background in delivering high-performance physical systems, strong technical problem-solving abilities, project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment. As a working leader, will be required to take the lead on the implementation and delivery of large system concept designs and advanced technology in ambiguous and complex problem spaces. Integrate systems for safety, security, stability, and efficiency. A successful candidate participates in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs. You must be responsive, flexible, and able to succeed within an open collaborative environment. Client culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems. Come help us make history! This role requires 30% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Key job responsibilities: Lead and manage the lifecycle of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of a business objective. Design, develop, and emulate engineering solutions for complex material handling challenges considering human/equipment interactions for the North America fulfilment network Design, develop and configure IIoT hardware for equipment, process, and operator workflow improvements Lead and coordinate concept efforts for optimal solutions for the North America fulfilment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations, and site layout Work with Scientists to create highly advanced simulation models and run "what-if" scenarios to help drive to optimal Hardware solutions Work closely with internal teams to ensure that every detail is thought through and documented using Standard Operating Procedures and/or structured change control Work closely with vendors, suppliers and other teams to come up with innovative solutions. Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners Artifact (research, schematics, specifications, prototypes, 3D Models, analysis, test plans, strategic narratives, etc.) and set the standard in organization for engineering excellence. Able to communicate ideas effectively to achieve the right outcome for team and customer. Seek diverse perspectives, listen to feedback, and are willing to change direction if it creates a better outcome. Harmonize discordant views and lead the resolution of contentious issues (build consensus). Travel up to 30% throughout North America, which can vary up to three weeks consecutive travel including weekends.

Title Senior Systems Administrator Employment Type Full Time Direct Hire Job Site Onsite City Seattle State WA Pay Rate Range (External) 110K - 135K BENEFITS: Some of the benefits that our employees enjoy: Medical / Dental / Vision* Vacation / Sick/ Holiday Pay 401(k) 100% Fully Pre-Paid College Tuition Employee Stock Option Program Employee Assistance Program Flexible Spending Accounts Voluntary Term Life and AD&D Employee Paid Life Insurance Employer Paid Short Term Disability Insurance Discounted employee produce purchase program Free Smoking Cessation Program Free Wellness Coaching and Healthy Pregnancy Programs Virtual Office Visits ROLE & RESPONSIBILITIES We are seeking a Senior Systems Administrator for a team supporting enterprise Microsoft infrastructure, which would be a great opportunity for someone with experience in Windows Server administration, Intune, Active Directory, and enterprise security looking to further their career in systems engineering and IT operations. Overview: The Senior Systems Administrator will manage and secure the organization's Microsoft Windows infrastructure, ensuring high availability, compliance, and operational excellence. This role requires expertise in Windows OS, Intune, Active Directory, and enterprise security standards. The position includes on-call responsibilities and collaboration across IT and business units. Responsibilities: Administer and maintain Windows Server environments, Active Directory, Azure Entra ID and Group Policy. Familiar with container platforms - Docker and/or Kubernetes. Manage Intune for device compliance, application deployment, and endpoint security. Implement and monitor security baselines using Microsoft Security Compliance Toolkit. Apply patches, updates, and vulnerability remediation across systems. Monitor system performance, uptime, and resource utilization. Develop and maintain Disaster Recovery plans and participate in regular testing. Develop and maintain documentation for systems, processes, and policies. Provide Tier 2/3 support for escalated issues. Handle backup and recovery procedures for critical systems. Work with cross-functional teams on deployments and upgrades. Mentor junior IT staff and enforce best practices. Additional Tasks/Duties as they are assigned. ESSENTIAL QUALIFICATIONS Bachelor's Degree in Computer Science, Information Technology, or equivalent on-the-job experience. 7+ years' experience in Windows Server administration and enterprise environments. Expertise in Microsoft Intune and Endpoint Manager, Active Directory, Entra ID, Windows OS (10/11) and security hardening. Strong knowledge of backup/recovery systems and documentation standards. Familiarity with compliance frameworks and security baselines. Certifications such as MCSE, MCSA, or Microsoft Certified: Modern Desktop Administrator. Experience with cloud platforms including Microsoft Azure and hybrid cloud environments. BONUS QUALIFICATIONS Experience with virtualization (Hyper-V). PowerShell scripting and automation. Knowledge of O365, SharePoint, and cloud-based email systems. Expertise in O365 integration and administration. Participated in large Enterprise based projects and Digital Transformation. Soft Skills Strong communication and interpersonal skills. Excellent problem-solving and analytical abilities. Leadership and team collaboration capabilities. Vendor management and negotiation skills. Ability to work under pressure and manage multiple priorities. On-Call Expectations This position requires participation in on-call rotation to provide after-hours support for critical systems and respond to incidents promptly. Candidates must be able to troubleshoot and resolve issues under pressure and ensure minimal downtime. WHY AVERRO? Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. View our privacy policy here: *******************************************

Job Title: Computer Vision Engineer II Duration: 12 Months We are seeking a highly skilled Computer Vision Engineer to join our team. The ideal candidate will have expertise in 2D image processing, 3D geometry, and bundle adjustment, as well as experience in data collection methods and statistical analysis. As a Computer Vision Engineer, you will be responsible for creating, debugging, and testing computer vision algorithms against specified requirements. You will also be responsible for using simulation or test datasets to validate the algorithm. The algorithms will be used to provide calibration for sensors to enable machine perception algorithms. The successful candidate will possess excellent communication skills, as you will be required to work with cross-functional teams to define data collection methods and to present your findings to stakeholders. Must-Have Skills Software Development Fundamentals: Solid grasp of software development principles, including design, development, testing, and deployment. Analytical and Problem-Solving Skills: Ability to analyze complex problems, identify solutions, and implement them effectively. Communication and Collaboration Skills: Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Technical Skills: Proficiency in Python programming language. Nice-to-Have Skills Programming languages: Knowledge of C++, Computer Vision, VR, or other programming languages. Software development tools: Familiarity with specific software development tools, such as SQL or VisualBasic. Leadership skills: Experience in mentoring or leading teams, but not required for all roles. Responsibilities: Develop and implement computer vision algorithms that meet specific requirements. Define data collection methods and manage data acquisition for use in developing algorithms. Perform statistical analysis and use simulation or test datasets to validate the algorithm. Debug, test and validate algorithms to ensure high-quality results. Develop geometric calibration algorithms including SLAM camera calibration, eye tracking camera calibration, inertial measurement unit calibration, and other sensors to be modeled. Use C++ to develop and optimize algorithms for real-time applications. Communicate effectively with cross-functional teams, including software engineers, hardware engineers, and data scientists. Participate in the design, development, and deployment of computer vision applications. Requirements: A bachelor's or master's degree in computer science, electrical engineering, or related field. Proficiency in C++ and Python Experience with 2D image processing, 3D geometry, and/or bundle adjustment. Experience with statistical analysis Excellent communication skills, both verbal and written. Ability to work independently and in a team environment. Minimum Years of Experience 10 + Related Job Titles/Keywords Tester Engineer: Experience in testing and validation of software systems, including test planning, execution, and reporting. Data Collector: Familiarity with data collection methods, including data entry, data cleaning, and data analysis. Degrees/Certifications Bachelor's degree in one of the following fields:: Computer Science: A strong foundation in computer science, including programming languages, data structures, and algorithms. Software Engineering: A degree in software engineering, with a focus on designing, developing, and testing software systems. Relevant Field: Other relevant fields may include mechatronics, electrical engineering, or related disciplines. Day-to-Day Responsibilities Data collection: Developing software to collect data from various devices, including Quest devices, Orion, and 6 degree of freedom robots. Data processing: Building software to process and clean the collected data, ensuring it is accurate and reliable. Data analysis: Creating analytics and visualizations to help us understand the data and make informed decisions. Interfacing: Developing software to interface with manufacturing robots and other devices, enabling seamless communication and data exchange. Any companies they would like to see on resumes Technology industry: Companies like Microsoft, Magic Leap, or other tech giants Automotive sector: Automotive manufacturers, Tier 1 suppliers, or companies specializing in automotive calibration

HCLTech is looking for a highly talented and self- motivated Systems Engineer to join it in advancing the technological world through innovation and creativity. BR- 1633642BR Job Title: Systems Engineer Position Type: Full-time Location: Everett,WA Onsite: RTO (5 days per week) Experience level: 7+ yrs Required Technical Skills Strong background in aircraft cabin systems and avionics Proficiency in multiple programming languages (C++, C, Python) Linux operating system and containerization (Docker) expertise Network systems knowledge (TCP/IP, VLAN) Version control experience with Git Advanced troubleshooting and debugging capabilities Core Responsibilities Design and implement integrated cabin solutions including: Video surveillance systems Connectivity solutions Lighting and environmental controls Network integration with aircraft systems Technical Operations System maintenance and performance optimization Hardware/software troubleshooting Technical support and problem resolution Documentation Management System architecture documentation Interface Control Documents (ICD) Technical manuals and guides Required Attributes Self-motivated with strong analytical thinking Excellence in technical problem-solving Strong communication and documentation skills Pay Range Minimum : 92000 Pay Range Maximum : 141000 HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Job Title: Technical Support Engineer (Tier 3) Duration: Long-term Worksite: Onsite About WCT WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world's most innovative companies. As a WCT employee, you'll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution. Job Description: We are seeking an experienced Service Engineer to provide Tier 3 technical support for the Ads platform. This role partners closely with Account Management and internal Ads partner teams to resolve complex escalations quickly and accurately, drive root-cause analysis, and improve platform quality through data-driven insights. Core Responsibilities Provide Tier 3 technical support for the Ads platform via phone, tickets, email, and Teams (excludes public 1:many channels). Work across all ticket types: Delivery, BSC, Editorial, Advertiser API, Analytics, Ads Editor, UET, Campaign Management, Optimization, Syndication/Publisher API, Product Ads/Shopping, Accounts & Billing, UCMT/UCMA, and others as they evolve. Troubleshoot medium-to-high complexity issues with deep technical investigation; deliver high-quality solutions within agreed SLAs. Author and execute T-SQL queries; write custom Cosmos scripts; leverage Databricks to interpret large datasets and debug issues. Review E2FTE parent tickets for accuracy/completeness; improve client communications and case quality. Analyze and visualize large datasets from internal tools/logs using Excel and Power BI. File high-quality ICMs (incidents/bugs) at speed; ensure resolutions are understood and RCA captured. Minimize by-design ICMs via KB updates. Partner with Global Support teams such as NQP and Tech Solutions to remove client blockers. Provide status reporting on tickets worked, cycle time, and quality checks. Create and maintain troubleshooting guides and product documentation in the support knowledge base. Collaborate with peers for knowledge sharing and troubleshooting assistance. Analyze ticketing trends to drive feature improvements and highlight systemic issues to SMEs. Monitor Ads platform availability through regular daily checks. Qualifications & Skills BS in Computer Science, Engineering, or related technical discipline (preferred). 5-7+ years in technical support or software development for high-volume online services; Tier 3 experience preferred. Organic & Paid search experience; practical experience running systems on Azure or similar cloud providers. 2+ years with web API technologies: SOAP, JSON, XML. 2+ years automation experience in C# or Python (preferred). Minimum 3+ years using T-SQL, including complex joins and stored procedures. Advanced problem-solving; strong customer service orientation. Experience with Excel, Outlook, Power BI, and Microsoft 365 tools. Ability to analyze and visualize large datasets. Excellent English communication (verbal and written) across stakeholder levels; familiarity with NA and EU cultures and brands. Collaborates effectively across remote/virtual teams; works independently and within groups; strong documentation skills. Willingness to work night shifts and weekend on-call as required; embraces change and continuous learning. Location & Work Arrangement Global support coverage; shift schedules include North America and EMEA windows. On-call rotation for weekends; flexibility required. Compensation / Salary Range: The typical pay range for this role is: USD $70,000/Yearly - $85,000/Yearly. Factors that may affect pay within or outside of this range may include but not limited to geography/market, skills, education, experience, and other qualifications of the successful candidate. Benefits: Medical, dental, Vision, Life, PTO, Holidays, 401(k) benefits and ancillaries may be available for eligible WCT employees and may vary depending on the nature of your employment. WCT will accept applications and processes offers for these roles until the role is filled. Equal Employment Opportunity Declaration: WCT is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Routing and Switching Network Engineer Duration: Contract The Routing and Switching Network Engineer will be responsible for designing, implementing, and maintaining network infrastructure to ensure optimal performance, security, and scalability. This role requires collaboration with various teams to support business objectives, provide technical guidance, and troubleshoot complex network issues. The position is onsite in Plano, Texas, and requires 10+ years of experience in network engineering. Responsibilities: Develop and implement network architectures that align with business objectives. Oversee the deployment and configuration of network devices, including routers, switches, firewalls, and wireless access points. Coordinate with customers, SMEs, leads, and managers to understand and document network architecture. Troubleshoot L2/L3 level issues and handle high-priority tickets (P1/P2), performing root cause analysis and permanent fixes. Provide hands-on support for wireless networks, including Cisco and Meraki. Handle P3/P4 tickets and guide offshore teams as needed. Liaise with service providers for link-related services and coordinate with vendors/OEMs for hardware/software upgrades or replacements. Train and provide knowledge transfer to other associates as necessary. Monitor and maintain network performance, ensuring minimal disruptions. Respond to network-related incidents and provide immediate solutions or escalate as necessary. Create and maintain comprehensive documentation for network configurations and troubleshooting steps. Implement and manage network protocols such as TCP/IP, OSPF, BGP, and VLANs. Ensure network compliance with industry standards and regulations, conducting security assessments and vulnerability scans. Collaborate with cross-functional teams and communicate effectively with stakeholders. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. 10+ years of experience in network engineering. Active Cisco/Extreme Network equivalent certification (CCNP or CCIE preferred). Strong understanding of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, etc.). Experience with network hardware and software from vendors such as Cisco, Juniper, or Arista. Hands-on experience with Extreme network switches, Cisco switches and routers, and Juniper routers. Proficiency in scripting languages (Python, Perl, etc.) and automation tools (Ansible, Terraform, etc.). Experience with network monitoring and management tools (e.g., SolarWinds, PRTG, Zabbix). Strong analytical and problem-solving skills with excellent communication and interpersonal abilities. Ability to adapt to rapidly changing technologies and work independently or as part of a team. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $50 - $55 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************

We're seeking a hybrid SDE + Systems Engineer profile The successful engineer in this role will: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Core Requirements: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Typical Task Breakdown: Understand how commodity servers, operating systems and networks function, perform and scale. Possess superb troubleshooting, project management and problem analysis skills. Drive technical innovation and efficiency in infrastructure operations via automation. Design server monitoring and management solutions using automation and self-repair. Create processes that enhance operational workflow and provide positive customer impact. Dive deep to resolve problems at their root, looking for failure patterns amenable to long-term solutions via simplification and automation. Avoid re-inventing the wheel and prefer appropriately simple, repeatable solutions over more complex and failure prone ones. Recognize and adopt best practices in documentation, testing, security, operational support at scale, and efficient use of resources. Develop appropriate metrics to demonstrate performance at improving operational efficiency. Degrees / Certs and/or Experience Required: In depth knowledge of & experience deploying and operating Linux or other UNIX variants in a datacenter environment. Relentless passion for frugality and out-of-the-box engineering. Strong system troubleshooting skills. Proficiency and experience in automation via Perl/Python programming and shell scripting. Good understanding of standard internet protocols (Ethernet, ARP, IP, ICMP, UDP, TCP, SSL, DNS, HTTP, etc.) Demonstrable grasp of security best practices in server configuration, tool development, and access controls. Experience in building SQL queries. Preferred Qualifications: Knowledge of C, C++ or Java. Knowledge of VCS (git, mercurial, svn). Understanding of AWS technologies. Experience deploying or managing servers in large-scale, geographically diverse environments. Understanding & experience of managing and monitoring large scale disk sub-systems. Operational knowledge of common enterprise switching and routing platforms About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Shweta Email: *********************************** Internal Id: 25-54454

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back. Meet the Team: Our Distinguished Engineer team drives architecture and technical direction for Splunk's $3.5B platform, ingesting petabytes of data for over 95% of the Fortune 100. As a tight-knit group of DEs reporting to the VP of Architecture, we operate autonomously while coordinating closely on practical, durable solutions that evolve the platform for future requirements. Each DE owns cross-organizational domains that shift fluidly as needs arise. Work alongside exceptionally smart engineers who value rigorous thinking and friendly collaboration-this is where the technical future gets defined! Impact: Architect and operationalize Spark at scale as a core component of Cisco Data Fabric, enabling customers to access and analyze exponentially more data across diverse organizational sources. Build resilient, always-on infrastructure with automatic retry logic, fault tolerance, and seamless integration across myriad data sources and formats including Parquet, Iceberg, and modern table formats. Design the operational backbone-monitoring, observability, error handling, and horizontal scalability-that enables hundreds of engineers to build features confidently on solid foundations. Establish architectural patterns and support mechanisms that ensure high availability while maintaining performance at petabyte scale. Success is measured by customer adoption of data fabric capabilities and operational reliability metrics-uptime, ingestion performance, and incident reduction-that directly impact customer value. Minimum Qualifications: * Bachelor's in Computer Science (or equivalent) with 15+ years of related experience; or Master's with 12+ years; or PhD with 8+ years or equivalent experience * Designed and deployed production Spark deployments at scale in cloud environments * Experience with modern data formats including Parquet, Iceberg, and related table/columnar formats * Production experience with AWS cloud platform * Led technical decisions and architectural direction across engineering organizations of 50+ engineers Preferred Qualifications: * Production experience with Azure and/or GCP cloud platforms * Experience integrating with diverse data platforms such as Snowflake, Pinot, Databricks, Trino, or similar systems * Extensive Kubernetes experience in production environments * Proven track record mentoring and growing engineers, with strong collaboration skills across sponsors, design, product management, and engineering teams Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $267,600.00 to $339,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $273,200.00 - $442,600.00 Non-Metro New York state & Washington state: $267,600.00 - $390,300.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

· maintain the infrastructure and platform for CA Service Virtualization · implement custom protocol, patch, and product-related enhancements. · technical support to various DevOps teams for Service Virtualization technologies, including troubleshooting, training, user/license administration, and general expertise. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr : Additional Information All your information will be kept confidential according to EEO guidelines.

Azure IoT Cloud Infrastructure Specialist Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance. Key Responsibilities IoT/OT Network & Security Advisory Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners. Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security. Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices. Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure. Azure Platform & Enterprise Integration (Advisory) Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services. Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails. Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies. Smart Building Systems Oversight Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms. Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns. Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications. Troubleshooting, Triage & Escalation Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces). Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines. Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences. Lifecycle & Preventative Maintenance Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones. Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions. Standards, Training & Documentation Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness). Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control. Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption. Global Project Support & Governance Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts. Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress. Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability. Onsite Technical Liaison (Hybrid) Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support. Capture onsite findings and convert them into updated standards, patterns, and training content. Qualifications IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns. Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines. Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns. Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls. Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences. Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure. Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.

Skills Required: Experience Required - 7 to 9 years in IT Operations. Relevant Experience - Minimum 4 -5 Years in Networking Technical Skills -OSPF, BGP, Switching and Routing, VRF's, Multicast, DMVPN, VxLan, BGP/EVPN, 802.1x, Palo Alto and RADIUS Technical Certification - CCNA and Palo Alto Certification (Preferred) Job Responsibilities: Design, implement, and support network infrastructure for large scale networks. Experience with Palo Alto firewalls. Monitor firewall logs, network traffic, and security events to detect and respond to security incidents in a timely manner. Troubleshoot and resolve complex network security issues, including firewall misconfigurations, connectivity problems, and performance bottlenecks. Design, deploy, configure, and manage Palo Alto Networks' firewall solutions, including Panorama management platform, Global Protect VPN, and Threat Prevention subscriptions. Develop and implement network security policies, rules, and access controls based on industry best practices and regulatory compliance requirements. Experience in Deploying Cisco and Palo Alto Devices. Administrate Network Access Control Solutions such as Cisco ISE and Cisco DUO. Experience with Cisco Nexus and Catalyst Series switches and Arista switches. Deep understanding of various network protocols and technologies such as OSPF, BGP, MP-BGP, VRFs, multicast, DMVPN, VxLAN, BGP/EVPN, 802.1x and RADIUS Escalation points for network support engineers. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year