Post job

Infrastructure support specialist education requirements

Updated January 8, 2025
4 min read

There are several educational requirements to become an infrastructure support specialist. Infrastructure support specialists usually study business, computer science, or computer information systems. 60% of infrastructure support specialists hold a bachelor's degree, and 29% hold an associate degree. We analyzed 290 real infrastructure support specialist resumes to see exactly what infrastructure support specialist education sections show.

The most common colleges for infrastructure support specialists are the DeVry University and the DeVry University.

There are also many online infrastructure support specialist courses to help get the education required to be an infrastructure support specialist.

What education do you need to become an infrastructure support specialist?

What degree do you need to be an infrastructure support specialist?

The most common degree for infrastructure support specialists is bachelor's degree, with 60% of infrastructure support specialists earning that degree. The second and third most common degree levels are associate degree degree at 29% and associate degree degree at 7%.
  • Bachelor's, 60%
  • Associate, 29%
  • Master's, 7%
  • Diploma, 2%
  • Other Degrees, 2%

What should I major in to become an infrastructure support specialist?

You should major in business to become an infrastructure support specialist. 15% of infrastructure support specialists major in business. Other common majors for an infrastructure support specialist include computer science and computer information systems.

Most common colleges for infrastructure support specialists

Infrastructure support specialists often get their degrees at DeVry University, University of Phoenix, and Eastern Michigan University. Here are the most common colleges for infrastructure support specialists in the US based on their resumes.
Infrastructure support specialist common collegePercentages
DeVry University10.00%
University of Phoenix10.00%
Eastern Michigan University7.50%
Rutgers, The State University of New Jersey7.50%
Georgia State University7.50%

Best majors for infrastructure support specialists

Best colleges for infrastructure support specialists

The best colleges for infrastructure support specialists are University of Pennsylvania, Carnegie Mellon University, and Northwestern University.

An infrastructure support specialist with advanced education typically earns a higher salary and has access to better jobs. That's why Zippia looked into the best colleges for infrastructure support specialists. We based this list on several metrics: admissions rate, retention rate, mean earnings of graduates, the ratio of working vs. non-working students ten years after admission, the average cost of attendance, and median debt for graduates who become infrastructure support specialists.

1. University of Pennsylvania

Philadelphia, PA • Private

In-state tuition

$55,584

Enrollment

10,764

2. Carnegie Mellon University

Pittsburgh, PA • Private

In-state tuition

$55,465

Enrollment

6,483

3. University of California, Irvine

Irvine, CA • Private

In-state tuition

$13,700

Enrollment

29,722

4. New York University

New York, NY • Private

In-state tuition

$51,828

Enrollment

26,339

5. Boston University

Boston, MA • Private

In-state tuition

$53,948

Enrollment

17,238

6. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-state tuition

$5,914

Enrollment

4,155

7. Minnesota State University - Mankato

Mankato, MN • Private

In-state tuition

$8,184

Enrollment

11,675

8. University of Pittsburgh

Pittsburgh, PA • Private

In-state tuition

$19,080

Enrollment

19,127

9. Inter American University of Puerto Rico Bayamon

Bayamon, PR • Private

In-state tuition

$5,940

Enrollment

4,169

10. Michigan Technological University

Houghton, MI • Private

In-state tuition

$15,646

Enrollment

5,736

20 best online courses for infrastructure support specialists

Advertising disclosure

1. Introduction to Technical Support

coursera

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT) support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different career paths you can take in Technical Support. You will also...

2. System Administration and IT Infrastructure Services

coursera

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn...

3. IT Support Technical Skills Bootcamp

udemy
4.5
(1,653)

Hands-on Technical skills for IT Support Professionals...

4. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

udemy
4.2
(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

5. Basic Computer Course - Windows 7/10 - IT & Desktop Support

udemy
4.7
(1,213)

Basic computer course with troubleshooting skills -computer hardware and computer networking, for IT support technicians...

6. IT & Technical Support Guide to Helpdesk, Desktop & Servers

udemy
4.2
(1,138)

Learn how the different levels of IT technical support work, from service desk to infrastructure and server support...

7. Computer Hardware, Operating System and Networking

udemy
4.1
(314)

For Any Graduates/Engineering/Diploma/Arts & Science/Freshers/Home Users/Individuals/Desktop Support/FM/Service Engineer...

8. IT Support Technical Skills Helpdesk

udemy
4.7
(1,561)

Hands-on Technical skills for IT Support Learners...

9. Computer Network Fundamentals- IT Helpdesk & Desktop Support

udemy
4
(409)

Learn the basic fundamentals of computer networking & OSI model for desktop support and IT service desk technicians...

10. IT/Desktop Computer Support- Troubleshooting for Technicians

udemy
4.2
(306)

Learn how to troubleshoot desktop computer issues as an IT Support Technician on real-world organisational networks...

11. Server Infrastructure Basics

udemy
4.1
(277)

Everything you need to know about Server Infrastructure...

12. Advanced IT Troubleshooting for Helpdesk Support Technicians

udemy
4.2
(1,080)

Learn some of the less common IT troubleshooting techniques for Windows computers...

13. Active Directory on Windows Server

udemy
4.6
(8,804)

Learn how to deploy and manage all aspects of Active Directory, Group Policy, DNS and many more technologies...

14. VMware vSphere 6.0 Part 5 - VM Backup and Replication

udemy
4.7
(298)

Learn to backup and recover VMs using VMware Data Protection and how to replicate VMs using v Sphere Replication...

15. Active Directory & Group Policy Administration for IT Techs

udemy
4.5
(651)

Active Directory & Group Policy Administration Basics for Helpdesk and Desktop / IT Support Technicians...

16. SQL Server High Availability and Disaster Recovery (HA/DR)

udemy
4.6
(1,258)

Dive deep into how SQL Server works to implement an effective high availability and disaster recovery solution...

17. Tableau Desktop Specialist Certification Practice Tests

udemy
4.7
(2,540)

Updated for the new Tableau Desktop Specialist exam version - 200+ high quality questions with Detailed answers!...

18. Veeam Backup & Replication Course Zero to Mastery

udemy
4.3
(926)

Take Backup & Restore from v Sphere & Hyper-V Replication & Disaster Recovery Secure Backup Data Upto V12...

19. Cryptography: Learn Public Key Infrastructure from Scratch

udemy
4.2
(1,250)

Learn in-depth deployment and configuration of Active Directory Certificate Services (ADCS) a.k.a PKI on Windows Servers...

20. Active Directory Pentesting With Kali Linux - Red Team

udemy
4.4
(295)

Attacking and Hacking Active Directory With Kali Linux Full Course - Red Team Hacking Pentesting...

Top 10 most affordable universities for infrastructure support specialists

The most affordable schools for infrastructure support specialists are Brigham Young University, california state university - long beach, and baruch college of the city university of new york.

If the best universities for infrastructure support specialists are out of your price range, check out these affordable schools. After factoring in in-state tuition and fees, the average cost of attendance, admissions rate, average net price, and mean earnings after six years, we found that these are the most affordable schools for infrastructure support specialists.

1. Brigham Young University

Provo, UT • Private

In-state tuition

$5,620

Cost of attendance

18,136

2. California State University - Long Beach

Long Beach, CA • Private

In-state tuition

$6,798

Cost of attendance

18,306

3. Baruch College of the City University of New York

New York, NY • Private

In-state tuition

$7,262

Cost of attendance

14,046

4. University of Puerto Rico - Mayaguez

Mayaguez, PR • Private

In-state tuition

$4,094

Cost of attendance

14,302

5. California State University - Los Angeles

Los Angeles, CA • Private

In-state tuition

$6,749

Cost of attendance

14,823

6. Trident University International

Cypress, CA • Private

In-state tuition

$9,240

Cost of attendance

17,912

7. Clayton State University

Morrow, GA • Private

In-state tuition

$5,419

Cost of attendance

17,697

8. Brigham Young University - Hawaii

Laie, HI • Private

In-state tuition

$5,560

Cost of attendance

18,043

9. University of South Florida

Tampa, FL • Private

In-state tuition

$6,410

Cost of attendance

20,456

10. Inter American University of Puerto Rico Ponce

Mercedita, PR • Private

In-state tuition

$5,914

Cost of attendance

13,564

Top 10 hardest universities to get into for infrastructure support specialists

The hardest universities for infrastructure support specialists to get into are University of Pennsylvania, Carnegie Mellon University, and Northwestern University.

Some great schools for infrastructure support specialists are hard to get into, but they also set your career up for greater success. The list below shows the most challenging universities to get into for infrastructure support specialists based on an institution's admissions rates, average SAT scores accepted, median ACT scores accepted, and mean earnings of students six years after admission.

1. University of Pennsylvania

Philadelphia, PA • Private

Admissions rate

8%

SAT average

1,492

2. Carnegie Mellon University

Pittsburgh, PA • Private

Admissions rate

17%

SAT average

1,507

3. Northwestern University

Evanston, IL • Private

Admissions rate

8%

SAT average

1,508

4. Vanderbilt University

Nashville, TN • Private

Admissions rate

10%

SAT average

1,514

5. New York University

New York, NY • Private

Admissions rate

20%

SAT average

1,419

6. Boston University

Boston, MA • Private

Admissions rate

22%

SAT average

1,420

7. Washington University in St Louis

Saint Louis, MO • Private

Admissions rate

15%

SAT average

1,506

8. Northeastern University

Boston, MA • Private

Admissions rate

19%

SAT average

1,466

9. Columbia University in the City of New York

New York, NY • Private

Admissions rate

6%

SAT average

1,512

10. Georgetown University

Washington, DC • Private

Admissions rate

15%

SAT average

1,456

Top 10 easy-to-apply-to universities for infrastructure support specialists

The easiest schools for infrastructure support specialists to get into are Cardinal Stritch University, capitol technology university, and linfield college.

Some schools are much easier to get into. If you want to start your career as an infrastructure support specialist without much hassle, check out the list of schools where you will be accepted in no time. We compiled admissions rates, average SAT scores, average ACT scores, and average salary of students six years after graduation to uncover which were the easiest schools to get into for infrastructure support specialists.

1. Cardinal Stritch University

Milwaukee, WI • Private

Admissions rate

71%

SAT average

1,035

2. Capitol Technology University

Laurel, MD • Private

Admissions rate

69%

SAT average

1,070

3. Linfield College

McMinnville, OR • Private

Admissions rate

81%

SAT average

1,117

4. Baker University

Baldwin City, KS • Private

Admissions rate

88%

SAT average

1,126

5. Iona College

New Rochelle, NY • Private

Admissions rate

88%

SAT average

1,089

6. Saint Xavier University

Chicago, IL • Private

Admissions rate

74%

SAT average

1,061

7. Saint Mary's University of Minnesota

Winona, MN • Private

Admissions rate

91%

SAT average

1,148

8. Nyack College

New York, NY • Private

Admissions rate

98%

SAT average

999

9. Aurora University

Aurora, IL • Private

Admissions rate

81%

SAT average

1,068

10. Saint Cloud State University

Saint Cloud, MN • Private

Admissions rate

86%

SAT average

1,086

Average infrastructure support specialist salary by education level

According to our data, infrastructure support specialists with a Master's degree earn the highest average salary, at $114,277 annually. Infrastructure support specialists with a Doctorate degree earn an average annual salary of $109,073.
Infrastructure support specialist education levelInfrastructure support specialist salary
Master's Degree$114,277
High School Diploma or Less$88,885
Bachelor's Degree$99,286
Doctorate Degree$109,073
Some College/ Associate Degree$90,835

Infrastructure support specialist education FAQs

Search for infrastructure support specialist jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse computer and mathematical jobs