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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | West Des Moines, IA | $43,382 | $20.86 |
| 2 | Warwick, RI | $41,330 | $19.87 |
| 3 | Omaha, NE | $36,875 | $17.73 |
| 4 | Champaign, IL | $35,979 | $17.30 |
| 5 | Norcross, GA | $32,301 | $15.53 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Operations Manager | $113,299 | $54 | - |
| 2 | Customer Service Director | $112,316 | $54 | - |
| 3 | Director Of Customer Care | $88,175 | $42 | - |
| 4 | Customer Solutions Manager | $69,576 | $33 | - |
| 5 | Customer Service Senior Manager | $68,853 | $33 | - |
| 6 | Customer Satisfaction Manager | $67,436 | $32 | - |
| 7 | Customer Support Manager | $66,824 | $32 | - |
| 8 | Customer/Technical Service Manager | $65,638 | $32 | - |
| 9 | Customer Relations Manager | $57,703 | $28 | - |
| 10 | Customer Service/Operations Manager | $57,341 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Trust International | $39,847 | $19 | - |
| 2 | SelectQuote Insurance Services | $39,593 | $19 | - |
| 3 | HRC Hotels | $38,159 | $18 | - |
| 4 | Mhc Culinary Group | $37,729 | $18 | - |
| 5 | Casa Verde | $37,535 | $18 | - |
| 6 | Crg Inc | $37,348 | $18 | 2 |
| 7 | Sun Holdings, LLC | $37,203 | $18 | - |
| 8 | SDA | $37,142 | $18 | - |
| 9 | Lotte New York Palace | $36,962 | $18 | 1 |
| 10 | SITE | $36,752 | $18 | - |
| 11 | T C A | $36,570 | $18 | - |
| 12 | Gaylord Entertainment | $36,487 | $18 | - |
| 13 | Kintetsu International | $36,047 | $17 | - |
| 14 | Elite Concepts | $35,815 | $17 | - |
| 15 | Consolidated Companies Inc | $35,802 | $17 | 3 |
| 16 | MGM Hospitality | $35,338 | $17 | - |
| 17 | Visit Las Vegas | $35,235 | $17 | - |
| 18 | AHI Travel | $34,996 | $17 | - |
| 19 | Tess | $34,961 | $17 | - |
| 20 | American Blue Ribbon | $34,289 | $16 | - |