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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $75,649 | $36.37 |
| 2 | New York, NY | $58,463 | $28.11 |
| 3 | Chicago, IL | $53,928 | $25.93 |
| 4 | Los Angeles, CA | $53,403 | $25.67 |
| 5 | Austin, TX | $40,539 | $19.49 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Support Manager | $92,092 | $44 | - |
| 2 | Customer Leader | $90,244 | $43 | - |
| 3 | Customer Solutions Manager | $86,816 | $42 | - |
| 4 | Customer Satisfaction Manager | $78,942 | $38 | - |
| 5 | Manager Of Customer Service Department | $70,623 | $34 | - |
| 6 | Customer Service Senior Manager | $68,035 | $33 | - |
| 7 | Customer Relations Manager | $56,572 | $27 | - |
| 8 | Customer Account Manager | $44,521 | $21 | - |
| 9 | Customer Service Leader | $39,449 | $19 | - |
| 10 | Assistant Customer Service Manager | $39,289 | $19 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | University Park Country Club | $70,406 | $34 | - |
| 2 | Peet's Coffee | $63,427 | $30 | - |
| 3 | It's A Grind Coffee House | $57,100 | $27 | - |
| 4 | Philz Coffee | $52,548 | $25 | - |
| 5 | Stumptown Coffee Roasters | $51,994 | $25 | - |
| 6 | Heine Brothers' Coffee | $49,790 | $24 | - |
| 7 | Ritual Coffee | $48,507 | $23 | - |
| 8 | Sigma Alimentos | $47,484 | $23 | - |
| 9 | Revelator Coffee | $47,147 | $23 | - |
| 10 | City Brew Coffee | $44,651 | $21 | - |
| 11 | Cafe Sole | $40,431 | $19 | - |
| 12 | Counter Culture Coffee | $39,841 | $19 | - |
| 13 | Eatzi's Market & Bakery | $39,245 | $19 | - |
| 14 | BIGGBY COFFEE | $39,233 | $19 | - |
| 15 | Bambino | $36,149 | $17 | - |
| 16 | Freebirds World Burrito | $35,827 | $17 | - |
| 17 | Argo Tea | $34,681 | $17 | - |
| 18 | Triple Play LLC | $33,234 | $16 | - |
| 19 | V. Sattui Winery | $31,325 | $15 | - |
| 20 | Coffee Club | $30,639 | $15 | - |