Intensive case manager job description

A wonderful and exceptional career opportunity for Nurse Manager of NICU is now available with a reputable non profit medical center in coastal, beautiful and warm California's Coast. If where you work matters to you, this hospital will be the right place for your career to blossom!

The Nurse Manager of Neonatal Intensive Care Unit NICU will be part of not-for-profit hospital and clinic network committed to providing safe, quality, compassionate care for more than 80 years. This opportunity is targeted to the individual nurse skilled in providing excellent patient care.

The NICU Neonatal Intensive Care Unit Nurse Manager will have the privilege to work for a prestigious hospital in Monterey Bay of Northern California proudly serving over 400,000 residents in the community. The thriving Medical Center is dedicated to patient safety and improving the overall health of the community.

Reporting to the Nurse Manager of NICU and Nurse Director of Perinatal Services, the Manager of NICU will serve as a visible role model for the Nursing profession in providing quality patient care services. The NICU Manager will be responsible to bring vision and direction in outcome monitoring and quality improvement in patient care and promotion of a structured professional relationship among and between the medical staff, nursing staff, and ancillary services.

The Nurse Manager of Neonatal Intensive Care Unit NICU will manage retention and recruitment of nurses and other patient care professionals while assisting with staff development for individuals involved in patient care through self-improvement in education and experience.

The successful Manager of NICU will have personal characteristics of patience, tact, cheerfulness and enthusiasm toward activity program and the patients are essential. The Nursery Manager must have ability to cope with all types of people behaviors, team management skills, consensus building, team management, stress management and confrontation, and implementation of change are examples of necessary skills which have been developed through education and experience.
The hospital is located in a beautiful and growing part of Northern California with lots of fun activities to choose from. The hospital will also offer excellent salary range and comprehensive benefits packages. Join now!

Provides targeted case management services to ensure mental health consumers who have been engaged by the ES on the AIP have access to all services that are necessary for tenure and progress in the community. The expected connection rate from Inpatient to Outpatient is 90%. ES will have a small caseload of 15 clients.# ES will transfer to permanent BCM once connected to first Outpatient Appointment. Performs duties in support of the Medical Center mission to ensure the highest quality of client care in an economically sound and efficient manner. This position serves:# Adult consumers 18 years of age and up # Establishes and maintains working relationships with consumers and other staff as evidenced by a full caseload, chart review and through supervision Supports consumers in efforts to attain entitlements and housing evidenced by reports and supervisor#s observation Maintains clinical record of services and ensures compliance with standards as demonstrated by periodic chart reviews. Provides effective problem solving, crises intervention and supportive counseling to clients, families, and community agencies and agents, evidenced by individual supervision, family feedback and service documentation. Ensures the productivity of Targeted Case Management services by maintaining expected monthly utilization indicated by reports generated. Assists medical needs of consumers by ensuring that yearly lab work is documented in the record Provides 24 on-call service as scheduled, evidenced by Crisis reports, On-Call schedule and feedback from clients Ensures accessibility to consumers and others by having cell phone in working condition and available at all times as evidenced by employee#s record of responsiveness * Ensures continuity of care by informing consumers, family and concerned others of back-up system phone number based on documentation in chart Delivers services according to a plan as evidenced by service plan in chart and updated every 6 months Provides needed services to consumers outside of normal business hours.# Keeps On-Call Intensive Case Manager aware of potential problems daily as evidenced by information in log Meets with all intensive case management/resource coordination consumers# on a regular basis as evidenced by a documented contract every 14 days or 60 days per LOC Assumes the functions of the Service Director during absences as directed Provides clinical and management supervision to Targeted Case Mangers through regularly scheduled supervisory meetings and as needed. # Education and Training: Bachelor Degree in Social Sciences Preferred Training and experience with Mental Health# treatment protocols. Working knowledge of Community Services, Entitlement Programs and managed care plans. # Experience: Bachelor Degree and One year experience indirect contact with mental health consumers. High School Diploma and 12 semester hours in social sciences and Three years# experience in public or private human services. # Registration, Licensure and/or Certification:# Valid Motor Vehicle driver#s license. #

Provides targeted case management services to ensure mental health consumers who have been engaged by the ES on the AIP have access to all services that are necessary for tenure and progress in the community. The expected connection rate from Inpatient to Outpatient is 90%. ES will have a small caseload of 15 clients. ES will transfer to permanent BCM once connected to first Outpatient Appointment.

Performs duties in support of the Medical Center mission to ensure the highest quality of client care in an economically sound and efficient manner.
This position serves: Adult consumers 18 years of age and up

* Establishes and maintains working relationships with consumers and other staff as evidenced by a full caseload, chart review and through supervision
* Supports consumers in efforts to attain entitlements and housing evidenced by reports and supervisor's observation
* Maintains clinical record of services and ensures compliance with standards as demonstrated by periodic chart reviews.
* Provides effective problem solving, crises intervention and supportive counseling to clients, families, and community agencies and agents, evidenced by individual supervision, family feedback and service documentation.
* Ensures the productivity of Targeted Case Management services by maintaining expected monthly utilization indicated by reports generated.
* Assists medical needs of consumers by ensuring that yearly lab work is documented in the record
* Provides 24 on-call service as scheduled, evidenced by Crisis reports, On-Call schedule and feedback from clients
* Ensures accessibility to consumers and others by having cell phone in working condition and available at all times as evidenced by employee's record of responsiveness
* * Ensures continuity of care by informing consumers, family and concerned others of back-up system phone number based on documentation in chart
* Delivers services according to a plan as evidenced by service plan in chart and updated every 6 months
* Provides needed services to consumers outside of normal business hours. Keeps On-Call Intensive Case Manager aware of potential problems daily as evidenced by information in log
* Meets with all intensive case management/resource coordination consumers on a regular basis as evidenced by a documented contract every 14 days or 60 days per LOC
* Assumes the functions of the Service Director during absences as directed
* Provides clinical and management supervision to Targeted Case Mangers through regularly scheduled supervisory meetings and as needed.

Education and Training:

Bachelor Degree in Social Sciences Preferred

Training and experience with Mental Health treatment protocols.

Working knowledge of Community Services, Entitlement Programs and managed care plans.

Experience:

Bachelor Degree and One year experience indirect contact with mental health consumers.

High School Diploma and 12 semester hours in social sciences and Three years' experience in public or private human services.

Registration, Licensure and/or Certification:

Valid Motor Vehicle driver's license.

Do you have a desire to impact individuals and families with behavioral health issues to live healthier lives?
Are you a collaborative team player who thrives in an inclusive and kind culture?

Do you desire to grow professionally in mental health services?

If so, we'd love to connect with you! We are Mental Health Cooperative (MHC), and we are looking for a Child and Youth CTT Care Manager to join our Dickson team! You will provide continuous treatment team care management services to consumers with severe and persistent mental illness.

We are a different kind of agency. MHC exists to engage, enlighten, and empower individuals and families with behavior health issues to live healthier lives. By providing integrated care for the whole person, everyone can experience hope and live a full life in the community.

We are cultivating a community of vulnerability, courage, kindness, and empathy. We are constantly learning, and building long-lasting relationships. People who join us find a place to belong. We are healthcare professionals facing challenges together.

To join our team, you'll need:

Ability to multi-task consumers' needs to ensure individualized care plan goals are met
To be an active listener who can identify obstacles, and conceive solutions for the development of individualized care management plans
Compassionate response to consumers' needs while maintaining healthy boundaries
Collaborative spirit working with team members to meet consumers' needs
Ability to transport consumers to appointments in a safe and reliable manner
Bachelor's Degree in a Behavior Health Field

We're especially looking for someone with social work experience within a mental health clinic, school, agency, or hospital environment who is:

Dependable to both consumers and team members
Flexible to changing priorities and needs, especially during crisis

As a member of the MHC team, you'll belong to a collaborative and relationship driven team that offers:

Professional Growth Opportunities
Competitive Pay & Benefits (Generous 403(b) Matching & PTO)
Workplace Flexibility

COVID vaccination is required. Reasonable accommodations will be considered.

MHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Education
Required
Bachelors or better in Behavioral Health Related Field or related field
Licenses & Certifications
Required
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