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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Norwalk, CT | $53,070 | $25.51 |
| 2 | Washington, DC | $52,567 | $25.27 |
| 3 | Holtsville, NY | $52,203 | $25.10 |
| 4 | Cheyenne, WY | $51,276 | $24.65 |
| 5 | Nashua, NH | $50,246 | $24.16 |
| 6 | Covington, KY | $49,685 | $23.89 |
| 7 | Saint Paul, MN | $49,220 | $23.66 |
| 8 | Edison, NJ | $49,077 | $23.59 |
| 9 | Helena, MT | $48,187 | $23.17 |
| 10 | Seattle, WA | $48,138 | $23.14 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Business Representative | $56,669 | $27 | - |
| 2 | Telephone Representative | $52,283 | $25 | - |
| 3 | Client Representative | $50,110 | $24 | - |
| 4 | Service Liaison Representative | $44,685 | $21 | - |
| 5 | Customer Contact Specialist | $43,565 | $21 | - |
| 6 | Representative | $40,672 | $20 | - |
| 7 | Service Representative | $39,746 | $19 | - |
| 8 | Teleservices Representative | $39,306 | $19 | - |
| 9 | Customer Contact Representative | $38,143 | $18 | - |
| 10 | Customer Representative | $36,593 | $18 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | U.S. Office of Personnel Management | $44,185 | $21 | - |
| 2 | U.S. Department of the Treasury | $44,160 | $21 | - |
| 3 | National Labor Relations Board | $43,270 | $21 | - |
| 4 | Consumer Financial Protection Bureau | $43,194 | $21 | - |
| 5 | Social Security Administration | $42,381 | $20 | - |
| 6 | Federal Trade Commission | $40,460 | $19 | - |
| 7 | Arizona Department of Revenue | $36,722 | $18 | - |
| 8 | Maine | $29,907 | $14 | 6 |
| 9 | State of Colorado | $29,724 | $14 | - |
| 10 | State of Arizona | $29,441 | $14 | 9 |
| 11 | S.C. Department of Commerce | $29,284 | $14 | - |
| 12 | Georgia Department of Education | $26,485 | $13 | - |