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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Waltham, MA | $132,858 | $63.87 |
| 2 | Mountain View, CA | $118,379 | $56.91 |
| 3 | Plano, TX | $89,276 | $42.92 |
| 4 | Reno, NV | $74,550 | $35.84 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Senior Manager | $125,705 | $60 | - |
| 2 | Customer Solutions Manager | $111,771 | $54 | - |
| 3 | Customer Leader | $111,702 | $54 | 1 |
| 4 | Customer Satisfaction Manager | $110,718 | $53 | - |
| 5 | Customer Support Manager | $102,431 | $49 | 5 |
| 6 | Manager Of Customer Service Department | $89,899 | $43 | - |
| 7 | Customer Relations Manager | $84,249 | $41 | 1 |
| 8 | Customer Service Team Manager | $82,976 | $40 | - |
| 9 | Customer Account Manager | $71,031 | $34 | - |
| 10 | Customer Service Manager Supervisor | $57,833 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | VMware | $154,944 | $74 | - |
| 2 | $142,184 | $68 | 106 | |
| 3 | ServiceNow | $130,126 | $63 | 5 |
| 4 | Cybersource | $128,740 | $62 | - |
| 5 | IBM | $127,604 | $61 | 84 |
| 6 | Juniper Networks | $124,830 | $60 | - |
| 7 | Bloomberg | $124,395 | $60 | 1 |
| 8 | Workday | $123,962 | $60 | 7 |
| 9 | MicroStrategy | $111,749 | $54 | - |
| 10 | Palo Alto Networks | $101,154 | $49 | 7 |
| 11 | Orion Systems Integrators | $101,002 | $49 | - |
| 12 | Akritiv | $100,359 | $48 | - |
| 13 | Gartner | $89,783 | $43 | - |
| 14 | Xerox | $82,018 | $39 | - |
| 15 | Drake Software | $79,822 | $38 | - |
| 16 | Open Systems Technologies | $65,956 | $32 | - |
| 17 | CWIE | $51,442 | $25 | - |
| 18 | Volusion | $50,933 | $24 | - |
| 19 | ACS Technologies | $50,763 | $24 | - |
| 20 | Hostway | $31,925 | $15 | - |