Investigation clerk skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical investigation clerk skills. We ranked the top skills for investigation clerks based on the percentage of resumes they appeared on. For example, 21.2% of investigation clerk resumes contained telephone calls as a skill. Continue reading to find out what skills an investigation clerk needs to be successful in the workplace.

7 investigation clerk skills for your resume and career

1. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how investigation clerks use telephone calls:

Managed customer service telephone calls.
Scheduled appointments, typed correspondence, answered and screened incoming telephone calls.

2. Financial Institutions

Financial Institutions come in all sizes, forms, and are meant for all sorts of purposes. Some only keep money, some only trade it, some focus on extending loans, some work with only other financial corporations or regular business and companies, and some are built to be useful and multi-purpose. A central bank, for example, is a banking institution meant to keep an eye on other banks and ensure that no laws or rules are broken or bent.

Here's how investigation clerks use financial institutions:

Resolve missing items in transit, misencoded items, collections to other financial institutions.

3. Computer System

Here's how investigation clerks use computer system:

Maintained numerous records on bus registration, by inputting data into computer system.
Advanced user of the DRA imaging computer system.

4. Background Checks

Here's how investigation clerks use background checks:

Processed, verified and maintained personnel related documentation such as valid licenses and certification, performance evaluations, and background checks
Promoted from my position as an Administrative Assistant to work in the Compliance department reviewing background checks on incoming Financial Representatives.

5. Customer Inquiries

Here's how investigation clerks use customer inquiries:

Researched and resolved customer inquiries that were processed through the Fed and Clearinghouse.

6. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how investigation clerks use subpoenas:

Processed and tracked all legal summons, subpoenas, and court orders served on First Fidelity Bank.
Prepared a variety of legal documents to include Discoveries, Subpoenas and Victim Witness notifications.

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7. DMV

DMV is the department of motor vehicles in the United States of America. DMV is an agency that is state level and is under the control of the government. It deals with driver's license and registration of vehicles.

Here's how investigation clerks use dmv:

Processed and distributed police reports, criminal searches, DMV requests and Alert/research assignments.

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List of investigation clerk skills to add to your resume

The most important skills for an investigation clerk resume and required skills for an investigation clerk to have include:

Telephone Calls
Financial Institutions
Computer System

Background Checks
Customer Inquiries
Subpoenas

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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