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Junior sales representative skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Frederik Beuk,

Dr. Matteo Cantarello Ph.D.

Below we've compiled a list of the most critical junior sales representative skills. We ranked the top skills for junior sales representatives based on the percentage of resumes they appeared on. For example, 60.2% of junior sales representative resumes contained facebook as a skill. Continue reading to find out what skills a junior sales representative needs to be successful in the workplace.

15 junior sales representative skills for your resume and career

1. Facebook

Here's how junior sales representatives use facebook:

Created an official company page on Facebook to facilitate interaction with customers.
Developed internet marketing business through social media, Google and Facebook advertising.

2. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how junior sales representatives use scheduling appointments:

Worked closely with account executives, managing their calendars and scheduling appointments with current and potential merchants.
Use of Microsoft Office for scheduling appointments, Tracking Travel, Product tracking, and Expense Reports

3. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how junior sales representatives use account management:

Gained specialized account management duties within initial four months of position.
Account management Order processing/Data Entry Billing

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how junior sales representatives use customer service:

Provided exceptional customer service representation in a major athletic shoe and apparel store.
Generated additional revenue through skilled sales techniques and customer service.

5. JR

JR -- short for junior -- denotes the son of a person who's still alive and has the same name. It's used after a man's name to differentiate him from an older family member with the same name.

Here's how junior sales representatives use jr:

Promoted from Telemarketer to Jr.
Certificate of Special Congressional Recognition -2013 Frank Pallone, Jr. U.S. Representative for New Jersey's 6th congressional district

6. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how junior sales representatives use outbound calls:

Retained clientele by making outbound calls to introduce various refinancing options or rate modifications.
Applied time management techniques after accumulating premier customers and managing outbound calls to assure customer satisfaction.

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7. Submit Orders

Here's how junior sales representatives use submit orders:

Utilize incumbent Local Exchange Carrier's online systems to process and submit orders.
Prepare sales contracts and submit orders for processing.

8. Real Estate

Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.

Here's how junior sales representatives use real estate:

Provided customers information on status of specific real estate properties.
Aided lead sales representatives and real estate agents in showing homes and properties (i.e., land).

9. Trade Shows

Here's how junior sales representatives use trade shows:

Hired to sell audio engineering advertising to recording studios through client proposals and trade shows.
Attended trade shows multiple times a year around the US.

10. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how junior sales representatives use sales floor:

Worked on sales floor for kids sales.
Manage front desk and sales floor, by greeting customers, assisting them with purchases, returns and item holdings.

11. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how junior sales representatives use sales orders:

Sourced material/entered sales orders/delivered material.
Maintained 1% error for Sales Orders, saving labor/material/shipping costs decreasing replacement requirement of materials delivered.

12. Sales Targets

Here's how junior sales representatives use sales targets:

Maintain sales staff and teams in achieving and exceeding sales targets.
Averaged over 210% of sales targets

13. Cold Calls

Cold calling is a kind of business solicitation from customers who didn't express interest in their product and services before. In this technique, a salesman conducts a call with potential customers with whom they haven't had a prior interaction. Cold calling can include phone calls or telemarketing. However, in-person visits like door-to-door marketing are also a type of cold calling

Here's how junior sales representatives use cold calls:

Conducted cold calls to secure in-home sales demonstration appointments and build network.
Focused on personal account development through cold calling and outside sales calls.

14. Inbound Calls

Here's how junior sales representatives use inbound calls:

Answered all incoming/inbound calls for call center regarding statements issues.
Answered all incoming/inbound calls for Merchant Services call center.

15. Sales Presentations

Here's how junior sales representatives use sales presentations:

Developed strategic partnership with Engineered Lumber representative to perform joint sales presentations and obtain pull-through business calling on builders and dealers.
Utilized knowledge/experience with design, paste-up, layout and typography software features to create general and target specific customer sales presentations.

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What skills help Junior Sales Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What junior sales representative skills would you recommend for someone trying to advance their career?

Frederik Beuk

Associate Professor of Marketing, University of Akron

Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.

What technical skills for a junior sales representative stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all junior sales representatives possess?

John Cicala Ph.D.

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.

Do you want to know more?

List of junior sales representative skills to add to your resume

The most important skills for a junior sales representative resume and required skills for a junior sales representative to have include:

Facebook
Scheduling Appointments
Account Management
Customer Service
JR
Outbound Calls
Submit Orders
Real Estate
Trade Shows

Sales Floor
Sales Orders
Sales Targets
Cold Calls
Inbound Calls
Sales Presentations
Product Line
Upselling
Centrex

Product Knowledge
Social Events
Door Sales
Troubleshoot
Customer Complaints
POS
Customer Relationships
Customer Orders
PowerPoint

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Junior Sales Representative Skills

Updated January 8, 2025

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