La Valencia Hotel jobs in San Diego, CA

The Turndown attendant is responsible for the cleanliness of the guest rooms (interior and exterior including guest patios, entrance areas and kitchens). Turndown shifts are the afternoon shifts into evening. Other responsibilities include deep cleaning and performing special projects. Turn down attendants contribute to the resorts commitment to high quality guest service and teamwork. ESSENTIAL FUNCTIONS Responds promptly to requests from guests and other departments Fills carts with supplies and transports carts to assigned areas Picks up work assignments from the Housekeeping Department and reviews any questions. Swipes ID card in/out and keys. Enters guest rooms following procedures for gaining access and ensuring vacancy before entering Replaces guest amenities and supplies in rooms Replaces dirty linen and terry with clean items Makes beds and folds terry Cleans bathrooms Cleans kitchens with Rancho Valencia resort guidelines and standards Removes trash, dirty linen, and room service items Checks that all appliances are present and working in the room Straightens desk items, furniture and appliances Dusts, polishes, and removes marks from walls and furnishings Vacuums carpets and performs floor care duties Follows Rancho Valencia Resort stay over service guidelines Cleans mirrors, windows, high and low dusting Follows all OSHA and MSDS rules and regulations Follows all company safety and security policies and procedures Reports accidents, injuries and unsafe work environment to your manager/supervisor Follows all resort policies and procedures, ensures uniform and personal appearance is clean and professional Develops and maintains positive working relationships with others Supports team to reach common goals Ensures adherence to quality, expectations and standards Identifies, recommends, develops, and implements new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Performs other duties as directed, developed or assigned by Supervisors Requirements QUALIFICATIONS Required Prior housekeeping experience required, preferably in a resort or related field Must have schedule flexibility, PM and sometime AM shifts, weekends and holidays Ability to learn quickly and work in a fast paced position Must be able to multi-task Able to lift, pull and push a minimum of 25 pounds without assistance Able to stand for long periods of time and move moderate distances throughout shift Ability to communicate in English with vendors, guests and staff to their understanding. Desirable Prior Five Diamond Resort experience Dynamic and personable SKILLS Required Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist. Ability to focus attention to details. Ability to maintain confidentiality of Hotel guests and pertinent hotel information. Ability to ensure security of guest room access and Hotel property. Ability to prioritize, organize and follow through. Ability to resolve problems using good judgment PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 25 lbs. frequently and 30 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, responds to the general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary Description $20.00 hour

Description: The Wellness Administrative Coordinator provides essential administrative and operational support to the Director of Wellness and the leaders of the Spa, Fitness, and Racquet departments. This highly organized and proactive individual plays a key role in streamlining communication, managing recurring backend processes, and ensuring consistency across all areas. Core responsibilities include purchasing and invoice tracking, payroll support, internal scheduling logistics, interdepartmental communication, inventory coordination, and training documentation. This role also supports project tracking, guest experience tools, and vendor management tasks. The Wellness Administrative Coordinator works cross-functionally to enhance workflow, assist leadership teams, and help maintain operational excellence across all wellness departments. ESSENTIAL FUNCTIONS Duties include but are not limited to: 1. Process and track purchase orders and invoices across Spa, Fitness, Racquet and Retail departments. 2. Manage and distribute inventories of guest supplies, uniforms, and linens. 3. Ensure back-of-house spaces, including stockrooms, remain clean, organized, and well-maintained. 4. Maintain departmental checkbooks and assist with General Ledger preparation tasks. 5. Support payroll-related functions for specific departments as assigned. 6. Input in-house guest preferences and dietary restrictions into the booking system. 7. Organize provider scheduling documents and support shift coverage communication. 8. Assist with onboarding processes, including user requests, uniform ordering and distribution, training schedules, locker assignments and orientation scheduling. 9. Liaise with Accounting and Engineering for routine administrative support; act as the primary liaison between Spa and Maintenance. Maintain a tracking system to monitor engineering requests and ensure timely resolution through the system. 10. Assist with planning, logistics, and follow-up for wellness events, member mixers, and spa promotions. 11. Maintain shared calendars and departmental task trackers for ongoing projects. 12. Attend assigned meetings to support communication and alignment across departments. 13. Participate in cross-department walkthroughs and follow up on assigned action items. 14. Maintain a professional appearance and demeanor in all guest and team interactions. 15. Foster a collaborative and respectful work environment across departments. 16. Monitor and maintain accurate membership databases to ensure records are up to date and aligned with department needs. 17. Maintain and update resort reference documents such as phone lists, provider qualification sheets, and treatment overview guides. 18. Create and edit basic spreadsheets, presentations, and internal documents as requested. 19. Actively participates in safety programs, abiding by all injury reporting and safety behavior requirements. 20. Participates in and supports Hotels' efforts towards sustainability initiatives. 21. Perform other duties as directed or assigned by leadership. Requirements: QUALIFICATIONS Required 1. 2+ years administrative, operations, or hospitality experience. 2. Proficient knowledge in computer applications. 3. Strong attention to detail and organizational skills. 4. Excellent written and verbal communication. 5. Ability to manage multiple priorities in a fast-paced service environment. 6. Strong understanding of or interest in spa, fitness, and/or racquet operations preferred. 7. Valid California Driver's License SKILLS Required 1. Ability to work under own initiative in a fast-paced environment. 2. Strong interpersonal skills. 3. Proficient with all Microsoft Office programs. Ability to maintain discretion and confidentiality of all guests and hotel information TRAVEL REQUIRMENTS Travel is not required of this position. PHYSICAL DEMANDS 1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities. 2. Constant need to perform the following physical activities: grasping, turning, finger dexterity. 3. Occasional need to stand for long periods of time. 4. Lifting/carrying up to 15 lbs. frequently and 25 lbs. occasionally. 5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. 6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The Pony Room was recognized in the top 100 Hotel/resort restaurants in the country. We serve guests food and beverage in a gracious professional manner. Provide a comfortable, exceptional dining experience through the consistent implementation of our existing steps of service. Maintain and improve check averages to ensure the financial success of the operation. ESSENTIAL FUNCTIONS Anticipate guests' needs, respond promptly and acknowledge all guests. Provide prompt, efficient and gracious service to guests, including artfully describing menu items, taking food and beverage orders and correct use of the point of sale computer system, ensuring timely service. Correctly settle all guest checks, correct handling of cash, credit, room charge, gift certificates and city ledgers. Monitor and maintain cleanliness, sanitation and organization of all service areas in accordance with departmental procedures. Work quickly and safely at all times. Maintain and comply with all departmental policies/service procedures. Maintain positive guest relations at all times. Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required Must be a minimum of 21 years of age 24 months current experience as a server or captain in a "fine-dining" environment. Wine and beverage knowledge that will allow use of pairing and suggestive selling techniques. Valid San Diego County Food Handlers Card Ability to communicate in English with vendors, guests and staff, to their understanding Desirable 12 months experience as busperson Previous Culinary experience High school graduate or Ged-equivalent. Certification of previous training in liquor, wine and food service. Certification in alcohol awareness program Certification in CPR. SKILLS Required Ability to anticipate and understand guests' needs. Ability to move quickly and safely through workspace. Ability to focus attention on service details. Ability to follow directions thoroughly. Ability to work cohesively with co-workers as part of a team. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary Description $16.50 + Tips, Vacation, Medical, Dental, 401K

To provide tennis clinics and other assigned activities for 5 to 12 years old for the tennis after school program. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience. ESSENTIAL FUNCTIONS Available to teach 5 to 13 years old ages. Able to teach clinics and coordinate fun activities for the students after tennis clinic. Keep accurate records of clinics. Communicate with camp students and parents concerning special needs or concerns. Maintain, set-up and clean courts before and after every lesson and clinic. Organize games and different activities after tennis clinics together with the Head Pro Be completely familiar with what is offered within our tennis program and the Resort as a whole Promptly report any issues or problems to the Head Pro. Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. Follow safe job practices at all times. Directly promote good interdepartmental relationships between all resort departments. Attend all meetings as scheduled. Promote excellent personal rapport with guests, providing a high degree of effective guest recognition Wear appropriate tennis uniform. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required Must have experience working with kids. Ability to engage the guest and offer a fun and meaningful experience A minimum of 4.00 level. Experience with Red, Orange and green dot ball systems. Certified USTA, USPTA or PTR member. Desirable Able to fill in for tennis matches and clinics. Court washing experience. SKILLS Required Able to stand for long periods of time. Ability to work flexible shifts. Ability to teach 5 to 13 years old. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary Description $30/hour

The Tennis Concierge uses a strong understanding of the game of Tennis in order to successfully assist in scheduling court times, match guests or member to the appropriate tennis pro and to engage in and follow the tennis conversations with members and guests. The person in this role is a primary presence in the pro shop answering phone calls, scheduling courts, ringing in retail purchases and using the electronic booking system for all court reservations, and point of sale transaction. ESSENTIAL FUNCTIONS Pro shop coverage Answer phones. Return calls and E-mail messages and takes messages. Schedule lessons Billing Escorting guests to the court Greeting guests Maintain a clean and safe work environment Arrange Matches Count inventory in accordance with property guidelines and with the leadership of the Supervisor Stocking towels and other items needed for the department to run smoothly Assist Director of Tennis and fellow pros with all day to day operations Assist with league responsibilities Adhere to all company standard operating procedures Uses electronic booking system for all court reservation and to apply any member and guest payments. Able to work weekends and holidays Assist with promoting retail sales, membership and lessons Actively participates in safety programs and abides by all injury reporting and safety behavior requirements Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives Perform other duties as directed, developed or assigned Requirements QUALIFICATIONS Required Thorough understanding of the game of tennis Retail sales experience Flexible availability Desirable Able to fill in for tennis matches and clinics as requested by Tennis Director An exceptional understanding of the game of tennis Resort Suite knowledge and experience SKILLS Required Strong written and verbal communication skills Ability to sell retail items Computer skills to include use of POS system, electronic booking Desirable League experience 4.0 level tennis play Racquet stringing experience PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting the property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 40 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary Description $20/hour + Medical, Dental, 401K, Vacation

Description: Responsible for providing a warm welcome and create a positive first impression to all Resort Guests and Visitors. Provide a high level of service to create a memorable experience as soon as guests reach the clubhouse and promote Rancho Valencia notoriety. ESSENTIAL FUNCTIONS Welcome and acknowledge all resort guests, villa owners, residents and vendors in a friendly, professional manner and provide quick, responsive customer service Communicate with other departments as needed to enhance the guest check-in process and arrival experience Maintain high level of guest recognition Check logbook, emails and other message center several times daily Keep on-going log of requests and deliveries within the resort Follow Phone etiquette and provide proper greeting Follow Radio etiquette with ear piece Attend pre-shift meeting with Front Office for incoming arrivals, VIP's and resort events Attendant is knowledgeable about the facilities, scheduled activities, and daily events at the resort to offer recommendations Attendant is knowledgeable of surrounding areas, provide directions and set up GPS in card accordingly Maintain check-in and delivery logbook daily Oversee complimentary bicycle use - maintain bikes clean and ready to use Attend to bell carts - Cleanliness and charging daily Assists guests with the resort car program Keep Water and Ice available at all times Keep Bell Desk, front circle and all areas cleaned at all times with no litter Attendant to light fireplace at dusk in courtyard Check croquet lawn for equipment (mallet, balls, bocce balls) Umbrellas, car seats, strollers, beach chairs and jumper cables available upon request Run errands for guests when needed Drop and retrieve mail daily from the P.O Box Participate in all meetings as requested To report any problems to the manager on duty in a timely manner Always set up workstation with necessary supplies and maintain cleanliness throughout shift Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives Perform other duties as directed, developed or assigned Requirements: QUALIFICATIONS Required Ability to smile, welcome, and engage the guests, visitors and co-workers in a professional and welcoming demeanor at all times Ability to communicate in English with vendors, guests and staff, to their understanding. Basic computer knowledge Desirable Able to work flexible shifts, early morning, late afternoon and evening shifts, as well as availability on weekends and holidays Luxury Hospitality experience SKILLS Required Strong customer service skills Must have good communication skills in order to handle special requests Must have good knowledge of proper telephone manners and etiquette. Ability to work without direct supervision Desirable Previous experience in other hotel positions PHYSICAL DEMANDS Ability to stand for extended periods of time, remain stationery at assigned post for extended periods of time Ability to work in various environments including adverse weather conditions such as cold, rain or heat Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequent need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and up to 60 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Wear ear piece at all times during shift NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Description: Front Office & Guest Services Mgr Department: Front Office FLSA Status: Exempt Reports To: Director of Operations SUMMARY The Front Office Manager oversees and leads the day to day operation of the front office including (Front desk, Concierge, PBX, Gate Greeter and Guest services) ensuring that highest standard of services are maintained. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. This position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. The person in this role also is a seasoned trainer in both technical and service related practices and tasks; leads FORBES and AAA training and ensures adherence to the same. ESSENTIAL FUNCTIONS Responsible for short and long term planning and the management of the hotel's Front Office and Guest Services operations Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans Maintain guest room inventory Perform all tasks of a Front Office and guest services staff as needed to facilitate service Maintain excellent communication with other departments especially with Reservations and Housekeeping department Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff is trained in all areas Strive to improve service performance Analyze, investigate, and resolve guest complaints Create expectations, lead staff, manage processes, and hold people accountable for the agreed upon activities and time tables Insure proper staffing levels for customer service goals Empower employees to provide excellent customer service Provide feedback to employees based on observation and service behaviors Trains staff and enforces adherence relating to cash handling and payment handling policies Ensures associates receive timely and meaningful performance reviews in accordance with Human Resources Department guidelines. Follows all guidelines for proper performance management, working closely with Human Resources Management when formal documentation is required. Ensure that personnel and payroll documentation and processing is submitted to Human Resources and Payroll Administrator in a timely manner and within property guidelines. Set a positive example for guest relations Implement the guest recognition/service program , communicate and ensure the process Interact with guests to obtain feedback on product quality and service Monitor adherence to all credit policies and procedures to minimize disputes Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrate honesty/integrity; lead by example Establish and maintain open, collaborative relationships with employees Ensure employee recognition is taking place on all shifts Communicate critical information from staff meetings, pre and post convention meetings to the Front Office staff Participate in and support hotel and company efforts towards sustainability and environmental initiatives as part of the Planet Green program. Perform other duties as directed, developed or assigned. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Required Two years or more College degree from an accredited University in Hotel and Restaurant Management, Hospitality, Business, or related major. Minimum of two years Front Office Manager experience in four or five diamond resort Knowledge of property management system preferably Opera. Ability to communicate in English with vendors, guests and staff to their understanding Excellent English written and verbal communication skills. Flexible work schedule including weekends, holidays and evening shifts Valid CA Drivers license and ability to operate golf carts and hotel cars Desirable Prior Five Diamond Resort and Spa experience Verbal communication in Spanish Experience as Room Attendant and Supervisor. Previous experience in other Rooms Division departments SKILLS Required Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exist. General computer skills Ability to motivate assigned staff and maintain a cohesive team. Ability to motivate assigned staff training needs and provide such training. Ability to focus attention to details. Ability to maintain confidentiality of hotel guests and pertinent hotel information. Ability to ensure security of guest room access and hotel property. Ability to prioritize, organize and follow through. Ability to resolve problems using good judgment Desirable Foreign language communication skills. Previous Resort renovation or grand opening experience TRAVEL REQUIREMENTS Infrequent local travel may be required PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 25 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment, NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job related duties assigned by their supervisor.

Under the guidance of the Banquet Chef, the Banquets Cook is responsible for assisting the Banquet chef in managing the culinary program for private events, and the employee Café. The person in this role ensures, consistently high-quality food product, assists in developing and leading a positive work environment while ensuring guest and employee satisfaction and maximizing revenues. The person in this role works with the Banquet Event Orders, places orders for the product needed for the events as needed, and responds well to event changes that may occur. This position will also execute holiday production for buffet events, as well as work in the restaurants to provide coverage or assistance as needed. Salary: $22 to $24.00 per hour based on Experience ESSENTIAL FUNCTIONS Assist Banquet Chef in the management of the culinary department. Report to work as scheduled. Maintain a clean and sanitary work area Place sanitizer bucket on workstation, to be used between jobs to sanitize Check and report any equipment malfunctioning or failures Prepare daily production list as per the banquet event orders Work quickly and complete assignments Responsible for set-up of assigned workstation and supervision of fellow employee's stations Ensure all products are of the best quality for service Line checks daily before service to ensure quality and readiness Take a lunch break before the 5th hour of work, you are responsible to take your entitled break and report arrival, breaks and departures to Chef on duty Prepare and plate menu items and special requests Set up and serve functions according to Banquet Event orders Anticipate business levels, plan and prep accordingly for the following day Strictly Adhere to recipe specifications ensuring proper portion sizes and cooking methods are followed Maintain professional atmosphere throughout the kitchen Daily inspection of all refrigerators to ensure proper rotation of product and that all products are labeled and dated and complies with all Health Department regulations Receive and check food items from requisition and/or orders and ensure items are properly stored. Assist in inventory counts and controls Must be familiar with all kitchen equipment and machinery including safe operation and maintenance Adhere to established safety standards and assist in preventing accidents by being aware of hazardous situations Supervise and coach cooks below you by giving constructive feed back Inform Chef on duty of any problems, concerns, inconsistencies or product shortages Remain positive with coworkers and guests Practice proper recycling procedures and kitchen energy management Control waste, be aware of the costs attached to the area of responsibility Responsible for proper closing procedures of assigned station Checks out with Chef de Partie/ Chef on duty before leaving to ensure his/her station and prep are stored correctly Clock out in uniform and leave property immediately after shift Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Requirements QUALIFICATIONS Required High School Diploma or Ged-Equivalency. Must be either a graduate from a culinary school with 4 years previous Sous Chef or higher experience in banquet operation, preferably a luxury hotel banquet operation. Ability to communicate in English with vendors, guests and staff to their understanding. Knowledge of basic computer functions, including Microsoft Word and Excel. Must be able to perform mathematical calculations including but not limited to conversion of recipes. Must have current and up to date San Diego County food handlers card. Must be flexible in scheduling, including 3rd shift if needed. Dedication to excellence with continued development of our hotel reputation. Desirable 5 years prior Banquet Chef experience. Prior working experience in a 5 star/5 diamond hotel. Serve Safe Certification. SKILLS Required Advance culinary and knife skills including but not limited to cooking methods, and preparation of meats, fish, vegetables, soups, sauces, butchering, product identification, preparing stocks, expediting. Garde Manger and baking skills. Supervisory skills, able to make rational decisions in a calm, timely manner and maintain established quality standards Advanced courses or experience in the administration of the kitchen. Ability to multi-task. Ability to work long hours. Knowledge of kitchen terminology. Knowledge of products, uses and availability. Desirable Knowledge of basic accounting procedures Bilingual communication particularly basic Spanish communication TRAVEL REQUIRMENTS Some travel is required for training, conferences, and special events PHYSICAL DEMANDS Frequent need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities for the duration of shift. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequent need to stand for long periods of time. Lifting/carrying up to 40 pounds frequently and 50 pounds or more, occasionally Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment Must be in good physical condition to stand and move about for 10 consecutive hours. Salary Description $22 to $24.00 per hour + medical, Vacation, 401K

Job DescriptionDescription: Performs professional nail, hand and foot services in a safe and professional manner and in accordance with Rancho Valencia protocol and California State Board requirements. Provide uncompromised attention to guest/member service. Must possess a thorough knowledge of hand and foot massage techniques and neat application of polish including French manicures and Shellac. Must possess excellent cleanliness and sanitation skills and be willing to train in Rancho Valencia's specific menu of treatments. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide nailcare programs personalized to each of our guests. Must hold and maintain a current California state license. ESSENTIAL FUNCTIONS Performs nailcare services on guests using safe and professional techniques and in a safe, comfortable, and hygienic manner. Ensuring clients comfort and discreet draping at all times. Uphold all standards of sanitation and sterilization as directed by California State Board requirements. Provide consistent professional nail treatments in accordance with Rancho Valencia protocols and Forbes 5-star standards. Maintains an ample inventory of all products in treatment room necessary to perform all nail services. Sanitize and clean working area after every service. Sanitize and clean working area at the end of the shift and prepare the room for next day or the next shift. Maintains all implements for performing manicures, including clippers and cuticle trimmers. Sterilize all implements after every use. Arrive on time for schedules shifts, greet guests promptly for their service, and perform the treatment within the appropriate time allotted for the service. Offer flexibility with schedule of availability to meet the variable demand for nail services. Maintain a professional appearance and demeanor. Comply with Rancho Valencia grooming standards at all times. Prepare treatment rooms to protocol. Perform prep work, properly clean and restock treatment rooms and complete side work duties as assigned. Maintain a thorough knowledge of all treatments on the spa menu including indications, contraindications, and protocols. Possess a thorough knowledge of all professional products used including ingredients and contraindications. Actively promote spa and fitness offerings and retail products for homecare to guests. Properly care for equipment and report any maintenance concerns. Use the proper amount of product per the treatment protocol to assist with cost controls. Attend mandatory team meetings and trainings, attend all Forbes trainings. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participates in and supports Rancho Valencia's efforts towards community service, sustainability and environmental initiatives. Communicate with management any and all occurrences involving staff or guests that require attention. Handle concerns professionally and courteously. Maintain a positive attitude and contribute toward a quality work environment. Assist in all areas of the spa operation as requested by management.. Requirements: QUALIFICATIONS Required California State Board License. Communicates clearly in English with guests, staff, and vendors to their understanding. Excellent eye for detail, ability to multi-task and work in a fast-paced environment. Available to work holidays, mornings, evenings and weekends. Minimum 5 years of experience. SKILLS Required Ability to maintain discretion and confidentiality of all guests and hotel information. Ability to remain calm under pressure. Ability to work as a team and independently. Enjoy working with people and possess a friendly, customer service orientation. Excellent communication skills and basic computer knowledge. Desirable Previous experience in a luxury, Forbes 5-star work environment. Advanced knowledge of skin and nail disorders, indications and contraindications. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequently needs to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Job DescriptionDescription: Steward is responsible for washing and cleaning glass, China, silver, pots, pans and cooking equipment by machine and hand. Keeps the dish/pot washing area and equipment clean and organized. Additionally cares for and minimize breakage of all such equipment and completes any cleaning projects as advised by the Chef. The position is to support the kitchen during the dinner service, availability from 2pm to close. ESSENTIAL FUNCTIONS Report to work as scheduled Be in uniform when clocking in at scheduled start time Maintain clean and sanitary work area Check and report any equipment malfunctioning or failures Work quickly and complete assignments Ensure all culinary stations have clean sanitizer in red buckets Oversee general cleaning and organization of assigned work station Ensure proper and safe use of all cleaning chemicals Wash and clean all dishes, pots and pans daily and properly store in designated areas Keep dish machine clean, consistently monitoring dish machine water and temperature to ensure sanitary wash cycle Take a lunch break before the 5th hour of work, you are responsible to take your entitled break and report arrival, breaks and departures to Chef on duty Inform Stewarding Supervisor/Chef of any product shortages of equipment or chemicals Completing pulls of china and equipment for daily functions Setting up tables, plates and hot boxes for daily functions Ensure dish areas are consistently neat and organized Ensure that all floors are clean and free of debris, including walk in coolers Take out boxes and garbage as needed Clean food preparation and production areas as required Assist in completion of deep cleaning checklist daily Minimize breakage by ensuring all equipment is properly taken care of Maintain professional atmosphere throughout the hotel Remain positive with co-workers and guests Practice proper recycling procedures and kitchen energy management Control waste, be aware of the costs attached to the area of responsibility Ensure assigned work station is clean and neat before leaving Check out with Stewarding Supervisor/Chef on duty before leaving Clock out in uniform and leave property immediately after shift Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Required High School Diploma or Ged-Equivalency Must speak, read and write in English Must have current and up to date San Diego County food handlers card Dedication to excellence with continued development of our hotel reputation Must posses basic written and verbal communication skills Desirable 1 year prior Stewarding experience Prior working experience in a 5 star/5 diamond hotel Stable work history SKILLS Required Knowledge of stewarding operations Knowledge of kitchen terminology Ability to multi-task Desirable Ability to perform tasks under pressure and within tight time constraints Strong organizational and problem solving skills Knowledge of food products PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment Must be in good physical condition to stand for 8 consecutive hours, walk, kneel and lift a minimum of 50 pounds. Must be able to work in hot, wet, humid and loud environment for long periods of time Salary: $20.00 per hour

Job DescriptionDescription: Assist restaurant servers in providing quality food and beverage service to guests, according to hotel specifications, courteously and efficiently. Maintain cleanliness of tables, service areas and equipment. Stock all wares and equipment needed for service. ESSENTIAL FUNCTIONS Anticipate guests' needs, responds promptly and acknowledges all guests. Maintains complete knowledge of table/seat/station numbers, room capacity, and proper table set-up. Removes and transports soiled wares from tables to the dishwashing area as assigned. Separate soiled wares and food according to procedures. Deliver food from kitchen to tables. Artfully describe food items and execute tableside food preparations as necessary. Organize and expedite restaurant staff in the transportation of food from kitchen to dining room. Setup and maintenance of food garnish and equipment as assigned by culinary staff. Monitor and maintain cleanliness, sanitation, and organization of all service areas in accordance with departmental procedures. Work quickly and safely at all times. Maintain and comply with all departmental policies/service procedures. Maintain positive guest relations at all times. Be familiar with hotel services/features and local attractions/activities to respond to guest inquiries accurately. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Required 6 months current experience as a busperson. Valid San Diego County Food Handlers Card Ability to communicate in English with vendors, guests, and staff to their understanding. Desirable High school graduate or GED-equivalent. Certification in CPR. Prior training in guest relations. SKILLS Required Ability to anticipate and understand guests' needs. Ability to move quickly and safely through workspace. Ability to focus attention on service details. Ability to follow directions thoroughly. Ability to work cohesively with co-workers as part of a team. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Description: To provide tennis clinics and other assigned activities for 5 to 12 years old tennis camp guests. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience. ESSENTIAL FUNCTIONS Available to teach 5 to 13 years old ages. Able to teach clinics and coordinate fun activities for the students after tennis clinic. Keep accurate records of clinics. Communicate with camp students and parents concerning special needs or concerns. Maintain, set-up and clean courts before and after every lesson and clinic. Organize games and different activities after tennis clinics together with the Head Pro Be completely familiar with what is offered within our tennis program and the Resort as a whole Promptly report any issues or problems to the Head Pro. Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. Follow safe job practices at all times. Directly promote good interdepartmental relationships between all resort departments. Attend all meetings as scheduled. Promote excellent personal rapport with guests, providing a high degree of effective guest recognition Wear appropriate tennis uniform. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Required Ability to engage the guest and offer a fun and meaningful experience A minimum of 4.00 level Certified USTA, USPTA or PTR member. Desirable Able to fill in for tennis matches and clinics. Court washing experience. SKILLS Required Able to stand for long periods of time. Ability to work flexible shifts. Ability to teach 5 to 13 years old. TRAVEL REQUIRMENTS None. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor.

The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS. ESSENTIAL FUNCTIONS Maintains cleanliness of overall spa facility and reports maintenance needs to spa management Assists in the operations of all spa departments as required, including but not limited to the fitness rooms, locker rooms, relaxation area, treatment rooms, & hydrotherapy area Maintains the facility in peak sanitary condition at all times Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times Maintains proper stocking levels of toiletries in locker rooms and vanities Transports linen inventory to and from laundry bin on a regular basis Wash and fold small linen throughout the day as needed Sterilize spa slippers; prepare robes Prepare food and beverage amenities and keep well stocked throughout the day Wash, dry and stock food and beverage dishes Check for spa package deliveries daily Inform management when supply stock is low Actively participates in safety programs and abides by all injury reporting and safety behavior requirements Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives Performs other duties as directed, developed or assigned by management. Requirements QUALIFICATIONS Required High school diploma or GED-equivalent. Ability to communicate in English with vendors, guests and staff to their understanding. Excellent eye for detail, ability to multi-task and work in a fast pace environment. Available to work holidays, mornings, evenings and weekends. Desirable Minimum 2 years experience in spa or housekeeping department in a hotel or resort. SKILLS Required Ability to maintain discretion and confidentiality of all guests and hotel information. Ability to remain calm under pressure; work as a team or independently. Desirable High School Diploma or GED Equivalent. Minimum two years experience in a resort spa attendant capacity. Bilingual, English and Spanish. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequently needs to stand for long periods of time. Lifting/carrying up to 25 lbs. frequently and 35 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary: $20 per hour Salary Description $20.00

The Pastry Cook is responsible for preparing and planning of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes, breads and chocolates for breakfast, lunch and dinner, as well as various specialty items for amenities and special functions. Maintains established quality standards. Knows assigned menus and be able to assist other employees. Is flexible and willing to perform any task to better service. Openly accepts and positively responds to changing environment. Practices cooperation and work effectively with others. ESSENTIAL FUNCTIONS Report to work as scheduled Be in uniform when clocking in at scheduled start time Maintain clean and sanitary work area Place sanitizer bucket on work station, to be used between jobs to sanitize Check and report any equipment malfunctioning or failures Prepare daily production list Work quickly and complete assignments Responsible for set-up of assigned work station Ensure all products are of the best quality for service Set up work station ensuring all requirements are organized prior to the opening of the restaurant Line checks daily before service to ensure quality and readiness Takes a lunch break before the 5th hour of work, you are responsible to take your entitled break and report arrival, breaks and departures to Chef on duty Prepare and plate menu items and special requests Set up and serve functions according to Banquet Event orders Plate up desserts as needed for banquet functions Anticipate business levels, plan and prep accordingly for the following day Strictly Adhere to recipe specifications ensuring proper portion sizes and cooking methods are followed Maintain professional atmosphere throughout the kitchen Daily inspection of assigned work station to ensure proper rotation of product and that all products are label and dated and complies with all Health Department regulations Receive and check food items from requisition and/or orders and ensure items are properly stored. Must be familiar with all kitchen equipment and machinery including safe operation and maintenance Adhere to established safety standards and assist in preventing accidents by being aware of hazardous situations Inform Chef on duty of any problems, concerns, inconsistencies, or product shortages Remain positive with co-workers and guests Practice proper recycling procedures and kitchen energy management Control waste, be aware of the costs attached to the area of responsibility Responsible for proper closing procedures of assigned station Checks out with Pastry Chef/Chef de Partie/ Chef on duty before leaving to ensure his/her station and prep are stored correctly Clock out in uniform and leave property immediately after shift Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements QUALIFICATIONS Required High School Diploma or Ged-Equivalency Must be either a graduate from a culinary school with 1 to 2 years pastry experience in fine dining or 3 to 4 years pastry work experience including breakfast and lunch in international and regional cooking in a fine dining establishment Ability to communicate in English with vendors, guests and staff to their understanding Must be able to perform mathematical calculations including but not limited to conversion of recipes Must have current and up to date San Diego County food handlers card Must be flexible in scheduling, including 3rd shift if needed Must have own cooking tools to perform assigned duties Dedication to excellence with continued development of our hotel reputation. Desirable 1 year prior Pastry Cook experience. Prior working experience in a 5 star/5 diamond hotel. Stable work history SKILLS Required Extensive working knowledge of pastry and baking skills Creative and artistic Supervisory skills, guide and coach cooks below you by giving constructive feedback Ability to multi-task Knowledge of kitchen terminology Knowledge of products, uses and availability Desirable Knowledge of current food trends. Ability to perform tasks under pressure and within tight time constraints. Strong organizational and problem solving skills. TRAVEL REQUIREMENTS None PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment Must be in good physical condition to stand for 8 consecutive hours, walk, kneel and lift a minimum of 50 pounds. Salary: $22 per Hour based on Experience Salary Description Medical, Dental, Vision, Vacation, 401K and more!

Job DescriptionDescription: The Retail Associate is responsible for the sale and service of the retail operation. The person in this role is responsible for maintaining the stock levels and presentation of the merchandise. The Retail Associate should be knowledgeable of the features and benefits of all retail offerings, product sales and promotions. This person must understand how to effectively recommend products to meet the needs of our guests. ESSENTIAL FUNCTIONS Assist with generating purchase orders, coding invoices and keeping the spa checkbook current. Run stock and inventory reports and make order suggestions based on PAR levels and guest demand. Assist with regular store inventories. Actively promote and provide detailed descriptions of retail products and special promotions. Proactively assist guests with retail selections and process their payments. Assist with receiving, tagging and displaying merchandise. Regularly create and change product displays to promote various products and holidays. Maintain retail area of the spa in a clean and orderly manner. Actively promote spa services, programs, and resort events. Work in a Spa Concierge capacity as needed assisting with spa reception and reservations. Assist with training new spa associates on product knowledge. Facilitate online sales, special promotions and mail orders. Maintains helpful, cooperative relationships with co-workers. Maintains standards of excellence in a professional image and service. Able to work holidays, weekends, mornings and evenings as needed. Actively participates in safety programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives. Performs other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Two years experience in a retail related field. High School Diploma or GED equivalent Excellent communication, listening and Strong computer skills. Must have enthusiasm and possess excellent customer service skills Must possess basic math and cash handling skills Excellent eye for detail, ability to multi-task and work in a fast-paced environment Must be a team player Able to work holidays, weekends, mornings and evenings as needed Ability to communicate in English with vendors, guests and staff to their understanding Essential: Maintain a professional appearance & demeanor Ability to maintain discretion and confidentiality of all guests and hotel information Able to make decisions and is solution oriented Strong client/guest service skills Excellent writing, speaking, and organizational skills Ability to remain calm under pressure. Ability to work as a team or work independently. Desirable: Knowledge of SpaSoft Knowledge of San Diego culture and activities Bilingual PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequently needs to stand for long periods of time. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary: $20 per Hour

Job DescriptionDescription: To provide tennis clinics and other assigned activities for 5 to 12 years old for the tennis after school program. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience. ESSENTIAL FUNCTIONS Available to teach 5 to 13 years old ages. Able to teach clinics and coordinate fun activities for the students after tennis clinic. Keep accurate records of clinics. Communicate with camp students and parents concerning special needs or concerns. Maintain, set-up and clean courts before and after every lesson and clinic. Organize games and different activities after tennis clinics together with the Head Pro Be completely familiar with what is offered within our tennis program and the Resort as a whole Promptly report any issues or problems to the Head Pro. Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. Follow safe job practices at all times. Directly promote good interdepartmental relationships between all resort departments. Attend all meetings as scheduled. Promote excellent personal rapport with guests, providing a high degree of effective guest recognition Wear appropriate tennis uniform. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Requirements: QUALIFICATIONS Required Must have experience working with kids. Ability to engage the guest and offer a fun and meaningful experience A minimum of 4.00 level. Experience with Red, Orange and green dot ball systems. Certified USTA, USPTA or PTR member. Desirable Able to fill in for tennis matches and clinics. Court washing experience. SKILLS Required Able to stand for long periods of time. Ability to work flexible shifts. Ability to teach 5 to 13 years old. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Occasional need to stand for long periods of time. Lifting/carrying up to 30 lbs. frequently and 45 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

The Assistant Spa Manager supports the day-to-day operations of the spa, ensuring a seamless Forbes Five-Star guest experience while meeting financial and labor standards. This role requires hands-on leadership, strong organizational skills, and a commitment to fostering a professional and motivating work environment. Working closely with spa leadership, the Assistant Spa Manager contributes to staff development, operational support, and oversight of staffing, scheduling, guest service, inventory, and facility standards - all of which drive the overall success and excellence of the spa. ESSENTIAL FUNCTIONS Manages daily spa operations ensuring exceptional service and adherence to five-star standards. Train, coach and motivate spa associates to achieve performance and service excellence. Oversee assigned operational focus areas (ex. provider team support, retail & inventory, group bookings) while cross supporting all spa functions. Develop and oversee team schedules in alignment with business needs and labor standards. Support payroll and labor functions, including timekeeping compliance, biweekly payroll, and reporting. Monitor spa facilities to ensure a safe, clean and professional environment; actively participate in safety programs and reporting. Respond to guest and staff concerns with professionalism, escalating when appropriate. Assist with recruitment, onboarding, performance management, and employee recognition. Provide coaching and accountability through performance reviews and corrective actions as needed. Facilitate regular department meetings and daily line-ups to ensure communication and alignment. Implement and uphold ongoing training programs for safety, guest service, and team building. Support sustainability initiatives and resort-wide wellness programming. Collaborate with the Director of Wellness to align goals with broader resort objectives. Perform other duties as assigned. Requirements QUALIFICATIONS Minimum of 2 years' experience in hospitality or spa operations, with leadership exposure preferred. Ability to manage multiple priorities and follow through effectively. Proficiency in Microsoft Office and spa software systems. Strong written and verbal communication skills. Ability to train, coach and support team members. License in Aesthetics or Massage a benefit but not required. SKILLS Collaborative leadership style with ability to work in partnership with management team. Exceptional guest service and conflict resolution skills. Attention to detail and ability to maintain five-star standards in all areas. Ability to remain calm and solution-focused under pressure. ESSENTIAL Maintains a Professional appearance & demeanor. Ability to maintain discretion and confidentiality of all guests and hotel information. Able to make decisions and is solution oriented. Strong client/guest service skills Excellent speaking, and organizational skills Ability to remain calm under pressure. Ability to work as a team and work independently. PHYSICAL DEMANDS 1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. 2. Constant need to perform the following physical activities: grasping, turning, finger dexterity. 3. Occasional need to stand for long periods of time. 4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally. 5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. 6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to the general public and converse with staff. Ability to hear fire alarms and emergency equipment. NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. Salary Description 70,000 to 72,000 + Benefits, vacation, sick, 401K

Job DescriptionDescription: The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS. ESSENTIAL FUNCTIONS Maintains cleanliness of overall spa facility and reports maintenance needs to spa management Assists in the operations of all spa departments as required, including but not limited to the fitness rooms, locker rooms, relaxation area, treatment rooms, & hydrotherapy area Maintains the facility in peak sanitary condition at all times Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times Maintains proper stocking levels of toiletries in locker rooms and vanities Transports linen inventory to and from laundry bin on a regular basis Wash and fold small linen throughout the day as needed Sterilize spa slippers; prepare robes Prepare food and beverage amenities and keep well stocked throughout the day Wash, dry and stock food and beverage dishes Check for spa package deliveries daily Inform management when supply stock is low Actively participates in safety programs and abides by all injury reporting and safety behavior requirements Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives Performs other duties as directed, developed or assigned by management. Requirements: QUALIFICATIONS Required High school diploma or GED-equivalent. Ability to communicate in English with vendors, guests and staff to their understanding. Excellent eye for detail, ability to multi-task and work in a fast pace environment. Available to work holidays, mornings, evenings and weekends. Desirable Minimum 2 years experience in spa or housekeeping department in a hotel or resort. SKILLS Required Ability to maintain discretion and confidentiality of all guests and hotel information. Ability to remain calm under pressure; work as a team or independently. Desirable High School Diploma or GED Equivalent. Minimum two years experience in a resort spa attendant capacity. Bilingual, English and Spanish. PHYSICAL DEMANDS Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequently needs to stand for long periods of time. Lifting/carrying up to 25 lbs. frequently and 35 lbs. occasionally. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment. Salary: $20 per hour

Job DescriptionDescription: Under the guidance of the Banquet Chef, the Banquets Cook is responsible for assisting the Banquet chef in managing the culinary program for private events, and the employee Café. The person in this role ensures, consistently high-quality food product, assists in developing and leading a positive work environment while ensuring guest and employee satisfaction and maximizing revenues. The person in this role works with the Banquet Event Orders, places orders for the product needed for the events as needed, and responds well to event changes that may occur. This position will also execute holiday production for buffet events, as well as work in the restaurants to provide coverage or assistance as needed. Salary: $22 to $24.00 per hour based on Experience ESSENTIAL FUNCTIONS Assist Banquet Chef in the management of the culinary department. Report to work as scheduled. Maintain a clean and sanitary work area Place sanitizer bucket on workstation, to be used between jobs to sanitize Check and report any equipment malfunctioning or failures Prepare daily production list as per the banquet event orders Work quickly and complete assignments Responsible for set-up of assigned workstation and supervision of fellow employee's stations Ensure all products are of the best quality for service Line checks daily before service to ensure quality and readiness Take a lunch break before the 5th hour of work, you are responsible to take your entitled break and report arrival, breaks and departures to Chef on duty Prepare and plate menu items and special requests Set up and serve functions according to Banquet Event orders Anticipate business levels, plan and prep accordingly for the following day Strictly Adhere to recipe specifications ensuring proper portion sizes and cooking methods are followed Maintain professional atmosphere throughout the kitchen Daily inspection of all refrigerators to ensure proper rotation of product and that all products are labeled and dated and complies with all Health Department regulations Receive and check food items from requisition and/or orders and ensure items are properly stored. Assist in inventory counts and controls Must be familiar with all kitchen equipment and machinery including safe operation and maintenance Adhere to established safety standards and assist in preventing accidents by being aware of hazardous situations Supervise and coach cooks below you by giving constructive feed back Inform Chef on duty of any problems, concerns, inconsistencies or product shortages Remain positive with coworkers and guests Practice proper recycling procedures and kitchen energy management Control waste, be aware of the costs attached to the area of responsibility Responsible for proper closing procedures of assigned station Checks out with Chef de Partie/ Chef on duty before leaving to ensure his/her station and prep are stored correctly Clock out in uniform and leave property immediately after shift Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Participate in and support hotel efforts towards community service, sustainability and environmental initiatives. Perform other duties as directed, developed or assigned. Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. Requirements: QUALIFICATIONS Required High School Diploma or Ged-Equivalency. Must be either a graduate from a culinary school with 4 years previous Sous Chef or higher experience in banquet operation, preferably a luxury hotel banquet operation. Ability to communicate in English with vendors, guests and staff to their understanding. Knowledge of basic computer functions, including Microsoft Word and Excel. Must be able to perform mathematical calculations including but not limited to conversion of recipes. Must have current and up to date San Diego County food handlers card. Must be flexible in scheduling, including 3rd shift if needed. Dedication to excellence with continued development of our hotel reputation. Desirable 5 years prior Banquet Chef experience. Prior working experience in a 5 star/5 diamond hotel. Serve Safe Certification. SKILLS Required Advance culinary and knife skills including but not limited to cooking methods, and preparation of meats, fish, vegetables, soups, sauces, butchering, product identification, preparing stocks, expediting. Garde Manger and baking skills. Supervisory skills, able to make rational decisions in a calm, timely manner and maintain established quality standards Advanced courses or experience in the administration of the kitchen. Ability to multi-task. Ability to work long hours. Knowledge of kitchen terminology. Knowledge of products, uses and availability. Desirable Knowledge of basic accounting procedures Bilingual communication particularly basic Spanish communication TRAVEL REQUIRMENTS Some travel is required for training, conferences, and special events PHYSICAL DEMANDS Frequent need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities for the duration of shift. Constant need to perform the following physical activities: grasping, turning, finger dexterity. Frequent need to stand for long periods of time. Lifting/carrying up to 40 pounds frequently and 50 pounds or more, occasionally Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment Must be in good physical condition to stand and move about for 10 consecutive hours.