Labour relations consultant job description

Are you looking for a Hospital Senior Employee and Labor Relations Consultant role that will stimulate, challenge and engage you? If so, this may be the perfect job and organization for you to join to let your career blossom!

The Hospital Senior Labor Relations Consultant will join a prestigious healthcare organization that is one of the Greater Seattle area top hospitals, located in one of the world's most technologically advanced communities. As a member of their team, you can expect the latest technology, a collaborative environment and a friendly atmosphere.

The Hospital Senior Employee and Labor Relations Consultant will conduct labor relations activities by preparing information for management to utilize during the collective bargaining process; collect information on industrial labor relations programs to ensure compliance with the union's negotiated contract; provide information for resolve disputes or grievances between employees and management; research labor policies; process complaints from unionized employees; participate in arbitration processes as appropriate; develop new or revised union contracts; compile labor statistical information; and maintain records of wage and salary surveys or correspondence.

The Hospital Senior Employee and Labor Relations Consultant will complete work assignments and support business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.

The Hospital Senior Employee and Labor Relations Consultant will conduct moderately complex to complex EEO and other HR investigations by collecting and analyzing quantitative and qualitative data; conducting interviews; making recommendations based on investigation findings; researching key business issues; identifying potential action steps; fully documenting investigation findings; providing updates to HR and business leadership; and providing input for the creation of corrective action plans for substantiated allegations.

The Hospital Senior Employee and Labor Relations Consultant will provide consulting to business line stakeholders on Human Resources policies, processes, procedures, laws and regulations by advising employees and management on policies, procedures, and documentation; researching and identifying concerns; coordinating problem resolution; staying abreast of and interpreting policies and regulations; providing input to the development of policies in partnership with cross-functional leadership; guiding managers on employee management, discipline, and terminations; and working with Legal to resolve issues.

The ideal candidate for Hospital Senior Employee and Labor Relations Consultant should have Bachelor's degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field and Minimum 5 years experience in HR consulting, including at least 3 years in employee and/or labor relations with 1 year experience working in a unionized environment. Human Resources Professional Certification (SHRM-CP or PHR) or other accredited HR certification. Senior Human Resources Professional Certification (SHRM-SCP or SPHR).
The hospital offers a serene campus environment, bordered by a park and located near restaurants, shopping and other conveniences. The Healthcare Senior Employee and Labor Relations Consultant will also receive a generous employee benefits package. Join the reputable team of healthcare professionals now!

Reporting to the Director, Marketing & Communications, Communications, as the Physician Relations Consultant. The Physician Relations Consultant serves as a conduit between physicians and clinicians and their practices and the hospital. By building collaborative relationships, the Physician Relations Consultant works to achieve growth for the Regional Health Ministry (RHM), clinical service lines and the Accountable Care Organization/Clinically Integrated Network (ACO/CIN), in alignment with the organization's strategic plan. Under direction of senior leadership and in partnership with Marketing/Strategic Planning, the Chief Medical Officer, the Medical Group Provider Services (MGPS) leader and the CIN Executive, the Physician Relations Consultant will implement plans of action to increase physician satisfaction and raise awareness of services available within the ministry. The Physician Relations Consultant will work toward physician engagement and retention with the RHM and ACO/CIN through open dialogue and in-person visits with both affiliated (both employed and private practice) and non-affiliated physicians in the assigned service area. The Physician Relations Consultant will serve as the primary liaison with physicians and their practices: advocating for physicians and their practices with the RHM and ACO/CIN administration, identifying business opportunities, aligning with other departments/services/experts, elevating and ensuring resolution of questions and disseminating information. The Physician Relations Consultant is responsible for two-way communication with practices and will coordinate with others who visit practices, in order to achieve an integrated approach to building trusted relationships and mutually effective partnerships with physicians and practice staff.

1. Must possess a comprehensive knowledge of Physician Relations, as normally obtained through a Bachelor's degree in Business, Healthcare Administration, Marketing or related field from an accredited college or university, and minimum of five years of progressive experience in healthcare working with physicians and healthcare leaders, including senior management. Master's degree preferred.

2. Ability to develop proactive partnerships with physicians, practice managers and staff, peers, senior leaders and other stakeholders.

3. Highest level of interpersonal and business communication skills (verbal and written) to interact and influence people at all levels within the organization. Demonstrated ability to effectively communicate and present information to senior management, boards, and medical staff leadership.

4. Self-motivator and self-director, effective delegator and employer of strong project management skills.

5. Ability to problem-solve and execute initiatives. Ability to use judgement to determine steps to resolve issues and involve others appropriately.

6. Sensitivity to physician practice issues and time constraints. Adheres to high standards of follow-through on issues.

7. Proficiency with or ability to learn clinical information systems supporting PRM (Physician Relationship Management tools). Advanced knowledge of Microsoft Office Products required.
8. Must be comfortable operating in a collaborative, shared leadership environment.
9. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of the RHM.
10. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
11. Must be able to travel locally to the various physician practices and facilities. (75% of time). 12. Must possess the ability to comply with RHM policies and procedures.
Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

* Provides the research, analysis, and coordination for ongoing development and implementation of the Company's strategic plan, with a particular focus on negotiating Collective Bargaining Agreements. Assesses mid-large sized potential business opportunities, R&D, and portfolio management of the Company's cross-functional change initiatives.
* Responsibilities
* Oversee the negotiation preparation process, including the Stakeholder input, alignment, and creation of negotiation-related files and proposals
* Research and analyze Labor Relations topics as it pertains to all SWA collective bargaining agreements
* Research, create, and maintain files containing Southwest Airlines collective bargaining agreements
* Interpret union contracts as they relate to payroll, leaves of absence, bid processes, and other work rules
* Assist in scheduling negotiation sessions and other meetings
* Ensure language intent and conversations in negotiations are thoroughly documented
* Maintain labor-related documents in an easily accessible manner utilizing the department file management system
* Use interpretive data to draft reports and documents that summarize research findings for labor negotiations
* May perform other job duties as directed by Employee s Leaders

* Knowledge, Skills and Abilities
* Knowledge of the business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of People and resources
* Knowledge of administrative and clerical procedures and systems such as word processing, file and record management, stenography and transcription, form design, and other office procedures and terminology
* Knowledge of the principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
* Skilled in managing one s own time and the time of others
* Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
* Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Responsibilities Job SummaryProvides the research, analysis, and coordination for ongoing development and implementation of the Company's strategic plan, with a particular focus on negotiating Collective Bargaining Agreements. Assesses mid-large sized potential business opportunities, R&D, and portfolio management of the Company's cross-functional change initiatives. ResponsibilitiesOversee the negotiation preparation process, including the Stakeholder input, alignment, and creation of negotiation-related files and proposals. Research and analyze Labor Relations topics as it pertains to all SWA collective bargaining agreements. Research, create, and maintain files containing Southwest Airlines collective bargaining agreements. Interpret union contracts as they relate to payroll, leaves of absence, bid processes, and other work rules. Assist in scheduling negotiation sessions and other meetings. Ensure language intent and conversations in negotiations are thoroughly documented. Maintain labor-related documents in an easily accessible manner utilizing the department file management system. Use interpretive data to draft reports and documents that summarize research findings for labor negotiations. May perform other job duties as directed by Employee s Leaders.