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Labour relations director skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical labour relations director skills. We ranked the top skills for labour relations directors based on the percentage of resumes they appeared on. For example, 11.9% of labour relations director resumes contained collective bargaining agreements as a skill. Continue reading to find out what skills a labour relations director needs to be successful in the workplace.

15 labour relations director skills for your resume and career

1. Collective Bargaining Agreements

Collective Bargaining Agreement, CBA, is the collective agreement reached between an employer and the union --that is, employee-members of that union basically on terms and conditions of employment including wages and salaries, working hours, benefits, health and safety policies, and many more.

Here's how labour relations directors use collective bargaining agreements:
  • Coordinated contract negotiations and collective bargaining agreements in addition to costing labor contracts with 32 unions.
  • Directed labor relation program including organizing new bargaining units and negotiating/servicing collective bargaining agreements.

2. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how labour relations directors use human resources:
  • Mentored and trained human resources and operations managers in contract administration, union-free operations and positive employee relations.
  • Consolidated and implemented human resources policies of 7 newly merged hospitals.

3. Collective Bargaining

Here's how labour relations directors use collective bargaining:
  • Provide interpretation and application of personnel policies and the Collective Bargaining Agreement; ensure Collective Bargaining Agreement is administered consistently.
  • Managed the collective bargaining negotiation preparation process including terms and cost analysis; participates in the collective bargaining process.

4. Arbitration

Here's how labour relations directors use arbitration:
  • Provided labor relations counsel to Verizon executives, and expert testimony for arbitration hearings.
  • Award of Excellence recipient (Productivity Improvement/Cost Containment involving Grievance Arbitration).

5. Litigation

Here's how labour relations directors use litigation:
  • Facilitated resolution of ongoing reclassification dispute with part-time bargaining unit, saving substantial litigation and back-pay costs.
  • Designed and implemented extensive litigation tracking and management system.

6. Employment Law

Employment law іѕ the соllесtіоn of laws аnd rules that rеgulаtе thе rеlаtіоnѕhір bеtwееn employers and еmрlоуееѕ. It gоvеrnѕ whаt еmрlоуеrѕ саn еxресt from еmрlоуееѕ, whаt еmрlоуеrѕ саn ask of еmрlоуееѕ, and employees' rights аt wоrk. Employment law covers a wіdе range оf issues, frоm реnѕіоnѕ аnd retirement рlаnѕ to occupational safety аnd tо discrimination in thе workplace.

Here's how labour relations directors use employment law:
  • Ensured compliance with federal and state labor/employment laws and regulatory requirements.
  • Spearheaded specialized training programs addressing core issues such as harassment, team effectiveness and employment law.

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7. Labor Relations Issues

Here's how labour relations directors use labor relations issues:
  • Directed the investigation of unfair labor practices and other labor relations issues both domestically and internationally.
  • Advised managers on labor relations issues.

8. Employee Engagement

Here's how labour relations directors use employee engagement:
  • Represented USAID on the Office of Personnel Management CHCO Employee Engagement Working Group.
  • Partnered with executive and senior leadership to design and drive employee engagement strategies.

9. Contract Negotiations

When a contract is negotiated, an agreement is reached on a series of legally binding terms before it is signed and made official. Two or more parties agree on the terms of their relationship. When negotiating a contract, the focus is usually on risk and return.

Here's how labour relations directors use contract negotiations:
  • Acted as lead spokesperson and management representative in labor contract negotiations.
  • Provide expertise to management in preparing for and during contract negotiations.

10. Mediation

Here's how labour relations directors use mediation:
  • Developed Mediation program, a place whereby employees could seek assistance with internal mediators.
  • Conduct mediation sessions to resolve employee work related disputes and recommend resolutions.

11. Labor Agreements

Here's how labour relations directors use labor agreements:
  • Administered three labor agreements for a staff of 1,200 employees while averaging less than one (1) grievance per year.
  • Managed strategic labor and employee relations for workforce covered by 18 labor agreements and annual payroll of $63M.

12. Spokesperson

A spokesperson advertises and represents a company, organization, or brand's message in public to the target consumers and audiences. The aim is to promote, maintain and build the right image for a business. Spokespeople ought to own a professional capacity and be an ethical representative on behalf of their authority. They should know their audience and capture their attention and adjust their interest according to a service or goods they want by using real-world examples.

Here's how labour relations directors use spokesperson:
  • Acted as chief labor spokesperson for the following: - Major regional negotiations with Teamsters and BCTGM unions.
  • Served as chief company spokesperson in labor negotiations for ten different bargaining units throughout the United States.

13. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how labour relations directors use disciplinary actions:
  • Reduced both disciplinary actions and customer complaints of operator performance.
  • Compose formal disciplinary actions letters for managers' signatures.

14. Training Programs

Here's how labour relations directors use training programs:
  • Developed and evaluated labor relations strategies, including training programs for managers at four unionized hospitals.
  • Directed the efficient implementation of diversity and outreach initiatives in apprenticeship training programs.

15. Performance Management

Here's how labour relations directors use performance management:
  • Collaborated and partnered with key HR and business stakeholders to develop a new progressive discipline program and performance management processes.
  • Spearheaded creation of new performance management process for non-union staff based upon employee goal setting to maximize employee accountability.
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List of labour relations director skills to add to your resume

Labour relations director skills

The most important skills for a labour relations director resume and required skills for a labour relations director to have include:

  • Collective Bargaining Agreements
  • Human Resources
  • Collective Bargaining
  • Arbitration
  • Litigation
  • Employment Law
  • Labor Relations Issues
  • Employee Engagement
  • Contract Negotiations
  • Mediation
  • Labor Agreements
  • Spokesperson
  • Disciplinary Actions
  • Training Programs
  • Performance Management
  • Contract Administration
  • Conflict Resolution
  • Labor Negotiations
  • Federal Laws
  • Labor Relations Strategy
  • Labor Law
  • FLSA
  • Labor Relations
  • Contract Interpretation
  • Appeals
  • Legal Compliance
  • Personnel Policies
  • Labor Unions
  • FMLA
  • Labor Contracts
  • Progressive Discipline
  • Contract Proposals
  • Labor-Management Relations
  • HRIS
  • Workers Compensation
  • Disciplinary Process
  • EEO
  • Direct Reports
  • Labor Costs
  • Management Training
  • DOL
  • Sexual Harassment

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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