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Lead operations analyst skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Carmela Ferradáns Ph.D.,
Travis Grosser Ph.D.
Below we've compiled a list of the most critical lead operations analyst skills. We ranked the top skills for lead operations analysts based on the percentage of resumes they appeared on. For example, 22.1% of lead operations analyst resumes contained data analysis as a skill. Continue reading to find out what skills a lead operations analyst needs to be successful in the workplace.

15 lead operations analyst skills for your resume and career

1. Data Analysis

Here's how lead operations analysts use data analysis:
  • Analyzed current pricing strategy, recommended modifications based on data analysis, and implemented changes in order to increase company yield.
  • Provide operational support to business unit leaders through performance and data analysis, business case development, and resource database maintenance.

2. Mainframe

A mainframe is a high-performance digital computer used by large organizations for mission-critical applications, high transaction volumes, and reliable performance, designed for intensive high-speed computing for large-scale computing purposes that require greater availability and security which a smaller machine cannot offer.

Here's how lead operations analysts use mainframe:
  • Provide operational and technical support for mainframe, distributed systems and personal computer users worldwide.
  • Resolved cycle problems, assisted regional Data Centers (Toronto, Boston and Dallas) with their mainframe processing issues.

3. Business Processes

Here's how lead operations analysts use business processes:
  • Defined and documented business processes and standard operating procedures.
  • Gathered and documented requirements by modeling business processes and creating use cases, as well as business and system/functional specifications.

4. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how lead operations analysts use linux:
  • Monitor availability of Oracle and SQL databases in HP/UX and Linux environments and bring up and down as needed.
  • Helped design and administer Red Hat Linux servers for application migration.

5. Process Improvement

Here's how lead operations analysts use process improvement:
  • Evaluated daily performance, identify any issues and make recommendations for process improvement.
  • Lowered system transaction completion by designing 3 process improvements.

6. Incident Management

Incident management is a set of processes, practices, and solutions designed to restore a damaged service as quickly as possible in an event that could result in the loss or disruption of an organization's operations, services, or functions. The goal of incident management is to maintain and restore normal service operations as quickly as possible and reduce the negative impact on business operations.

Here's how lead operations analysts use incident management:
  • Created and maintained Incident Management dashboards in Excel and presented to Senior Leadership on weekly basis.
  • Assisted Cloud Incident Management Team with internal and external communications of known incidents or issues.

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7. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how lead operations analysts use unix:
  • Provide production support and maintain all UNIX based operating systems with the Corporate and field offices.
  • Resolved, updated and reassigned production problems in a UNIX environment using Remedy.

8. Reconciliations

Here's how lead operations analysts use reconciliations:
  • Managed mutual fund dividend distributions, reconciliations, ACATS, manual transfers, and trading.
  • Perform intercompany reconciliations and account reconciliations for Repairs units.

9. GAAP

Here's how lead operations analysts use gaap:
  • Implemented successful Internal Controls, SOX, and GAAP.

10. Financial Analysis

Here's how lead operations analysts use financial analysis:
  • Cost accounting, financial analysis, and general accounting duties.
  • Performed detailed financial analysis to determine prospective tenant's financial position and the viability of their business before executing a lease.

11. Financial Data

Here's how lead operations analysts use financial data:
  • Analyzed and reconciled supplier financial data.
  • Analyzed financial data and produced weekly customer financial reports, preparing comptroller budget exhibits for submission to the program office.

12. SQL Server

Here's how lead operations analysts use sql server:
  • Used SQL Server 2005 nested loops operation to retrieve data.
  • Performed analysis on database stored procedures and Crystal Reports utilized by customers/ hospitals using Microsoft SQL Server and Crystal Reports.

13. Hyperion

Here's how lead operations analysts use hyperion:
  • Performed installation, testing, troubleshooting and application support for Hyperion version 5.1.1 for international chemical manufacturer and lawn service company.
  • Managed the development of two new Hyperion applications to assist in internal and external financial reporting.

14. Securities

Here's how lead operations analysts use securities:
  • Headed the system conversion process from BHC Securities into USAA omnibus accounts.
  • Reviewed daily pricing downloads and missing prices, totaling 2000 securities.

15. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how lead operations analysts use troubleshoot:
  • Collaborated with stateside employees to troubleshoot and improve system performance.
  • Diagnose and Troubleshoot PC issues.
top-skills

What skills help Lead Operations Analysts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on lead operations analyst resumes?

Carmela Ferradáns Ph.D.

Professor of Hispanic Studies, Illinois Wesleyan University

Communication, adaptability, problem-solving, critical thinking, self-awareness, leadership, self-reliance, cross-cultural understanding, creativity.

What lead operations analyst skills would you recommend for someone trying to advance their career?

Travis Grosser Ph.D.

Associate Professor of Management (@ UConn School of Business), University of Connecticut

The following are critical skills that will grow in importance in the coming years:

1. Innovative and Critical Thinking: The ability to think creatively and critically to solve complex problems will be highly valued, especially in a rapidly changing business landscape.

2. Emotional Intelligence: The ability to understand and manage one's own emotions, as well as empathize with others, will be crucial for successfully navigating a workplace where change, diversity, and collaboration will continue to increase.

3. Leadership and Change Management: Skills in leading teams, managing change, and inspiring innovation will be essential as businesses navigate through transitions and transformations.

4. Digital Literacy and Technological Proficiency: As technology continues to evolve rapidly, proficiency in digital tools and platforms will be crucial. Understanding emerging technologies like artificial intelligence, blockchain/Web3, and data analytics will be increasingly valuable.

What technical skills for a lead operations analyst stand out to employers?

Carolyn Cousin Ph.D.Carolyn Cousin Ph.D. LinkedIn profile

Professor, University of the District of Columbia

In biology, you must have skills in molecular biology or biotechnology. You must be able to analyze data and relate it to the known literature which is obtained mainly from refereed journal articles in the field. You must have exceptional writing skills. No one has the time to teach you how to write.

What soft skills should all lead operations analysts possess?

George DierbergerGeorge Dierberger LinkedIn profile

MBA Director, Associate Professor, Augsburg University

Soft skills are a requirement for business graduates. The ability to play nicely in the sandbox with coworkers is critical for success. Also, a major trend is diversity and inclusion and equity for all workers.

What hard/technical skills are most important for lead operations analysts?

Jason Caudill Ph.D.

Professor of Business, King University

The number one technical skill for today's professionals is the ability to learn new systems. Regardless of expertise in a particular platform, there are going to be updates and changes, and different companies will likely be on different major platforms to perform the same functions. A strong foundation of technical skills in communications software, spreadsheets, and cloud applications will give someone the foundation they need to function in most modern workplaces, but the real skill is being able to translate that understanding of the architecture to multiple platforms so they can manage change.
Do you want to know more?
Read more about what experts have to say about lead operations analyst

List of lead operations analyst skills to add to your resume

Lead operations analyst skills

The most important skills for a lead operations analyst resume and required skills for a lead operations analyst to have include:

  • Data Analysis
  • Mainframe
  • Business Processes
  • Linux
  • Process Improvement
  • Incident Management
  • Unix
  • Reconciliations
  • GAAP
  • Financial Analysis
  • Financial Data
  • SQL Server
  • Hyperion
  • Securities
  • Troubleshoot
  • DNS
  • SME
  • Resource Management
  • Data Collection
  • Windows NT
  • Disaster Recovery
  • SLA
  • Data Warehouse
  • QA
  • UAT
  • JCL
  • SharePoint
  • Corporate Actions
  • Level Support
  • Intelligence Products
  • Problem Resolution
  • HR
  • PowerShell
  • Direct Support
  • EDI
  • MVS
  • PC
  • Analytical Support
  • Business Development
  • DHS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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