Library clerk job description

This is a non-exempt non-benefited position that involves working at a public service desk providing library services related to lending library materials and providing basic computer and printing assistance. Evening and weekend work is required. Work is supervised by the Public Services Supervisor and a Public Services Assistant Supervisor.
ESSENTIAL JOB FUNCTIONS

* Provide courteous and efficient customer service at the circulation desk: Checkout library materials, register patrons, handle routine questions
* Accurately communicate library policies and procedures to the public
* Computer data entry and database maintenance through the library automation system
* Provide directional assistance
* Assist patrons with basic computer and print questions
* Answer telephone calls from public or route appropriately
* Collect fines and fees, accurately key such transactions into a cash register
* Check in and sort materials; accurately route or mail items owned/requested by other libraries
* Magnetize/demagnetize materials
* Monitor security gates
* Availability on a "substitute" basis

OTHER JOB FUNCTIONS

* Retrieve materials on reserve for patrons or other libraries and route them accordingly
* Call other local libraries/media stores to make them aware that their materials have been returned to the library
* Check email and internal internet sites to stay up-to-date on policies and procedures

Typical Qualifications

A high school diploma or any equivalent combination of experience and training which provides the following knowledge, abilities and skills:

* Knowledge of general library services and practices
* Good organizational skills, ability to sort materials in alphabetical and numerical order
* Tactful and courteous communication skills
* Compute skills: turning on/off, soft reboot, mouse, keyboarding, saving a file and email
* Ability to become proficient on library's circulation software, adapt to changes
* Ability to work in a fast-paced environment
* Ability to work as a team member, maintaining effective relationships with co-workers
* Ability to stand and walk for several hours at a time
* Ability to lift at least 30 lbs.; push a loaded book cart (200 lbs.) on carpeting
* Ability to read find print (font sizes 8 or larger)
* Ability to hear the library's security gate alarm, computer alerts, a normal speaking voice
* Ability to speak Spanish or Hmong would be beneficial, but not required

Supplemental Information

COMPETENCIES

Communication

Customer Focus

Handling Difficult People

Problem Solving

Adaptability/Flexibility

We have an opening for Temporary Help: Library Clerk at our Southwest Tennessee-Macon and Maxine Smith campus!

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest began operation on July 1, 2000, through legislation that consolidated Shelby State Community College and State Technical Institute at Memphis.

Southwest has 5 campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a diverse community in Shelby and Fayette counties. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!

Job Description:

This is a temporary, part-time position reporting to the Executive Director of Library Services. The Library Clerk works primarily at the Macon and Maxine Smith campuses but occasionally at other locations as well. He or she is responsible for the delivery of services to library patrons, maintaining library records, and insuring that library materials are properly arranged. The hours are primarily between 4:00 pm and 8:00 pm Monday through Thursday. There are occasional Saturday mornings and as well.

Essential Job Functions:

* Provides assistance to students, faculty and staff.
* Performs circulation duties: check outs, check in, renewals and add new customers.
* Greets customers in a courteous manner.
* Performs shelving and shelf reading to ensure items are in their proper order on the shelves.
* Troubleshoots equipment problems: computers, printer, copier, fax, scanner
* Shelves new periodicals and maintain an orderly display.
* Searches for overdue and missing items.
* Maintains professional and technical skills by participating in staff development programs.
* Assists with collection maintenance: removing damaged items and recommending new titles.
* Assists with the annual inventory of the collection.
* May perform other job duties and works at various locations as assigned.

Knowledge, Skills, Abilities:

* Knowledge of modern office machines, methods, and equipment.
* Knowledge of basic filing, indexing, and cross reference methods.
* Knowledge of library automated systems and personal computers.
* Skill in service orientation; actively looking for ways to help people.
* Ability to type accurately from plain copy or rough draft.
* Ability to understand and follow instructions.
* Ability to communicate information in a courteous manner.
* Ability to establish and maintain an effective working relationship with the students, the public and other employees.
* Ability to work independently.

Required Qualifications:

* High school diploma or equivalent.
* Some work experience in an academic library setting is preferred.

The Salary Range for this position is: $10.00 per hour

A background check will be required for the successful candidate.

Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.

First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.

In order to be considered for the position, the following items must be uploaded:

* Resume
* Cover letter
* References (3)

Incomplete applications will not be considered.

If you are interested, click on the link below to apply.

Southwest Tennessee Community College is a TBR and AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.

Library Clerk

Posted: October 5, 2022

End Date: October 19, 2022

The Town of Suffield is a quintessential New England town with a longstanding pledge to preserving its historic architecture and agricultural roots. The many people who serve Suffield through town government - as employees and volunteers alike - remain committed to developing and fostering a strong sense of community among its residents.

Kent Memorial Library is seeking a knowledgeable, tech-savvy part-time library clerk with a strong commitment to serving the public. Must have excellent customer service and communication skills to serve a diverse public. Performs a variety of clerical and Library support activities for the Library by assisting patrons and maintaining library materials and records. Serves the residents of Suffield in a customer-oriented manner that helps promote a positive and professional image for the Town Government

*Supervision Received: *

Works under the general direction of Head of Circulation or the Children's Librarian.

*Supervision Exercised: *

None.

*Essential Duties and Responsibilities: *

1. Performs tasks at both the Adult and Children's Circulation desks.

2. Collects materials from the book drop.

3. Checks library materials in and out, noting if they are damaged or have missing parts.

4. Registers patrons for library cards.

5. Prepares books to be shelved; maintains records.

6. Collects fines for overdue and lost materials and other miscellaneous fees (copier, printer).

7. Prepares carts for shelving and regularly shelves books and reads shelves.

8. Greets and assists patrons with questions via phone or in-person

9. Based on assignment, may assist with implementing and promoting special programs, events and exhibits, interlibrary loan, and processing library materials after they are cataloged.

*Other Job Functions: *

1. Perform other related work as assigned.

*Education and Experience*

*Minimum Qualifications: *

1. High School Diploma or the equivalent.

2. College degree preferred.

3. One (1) year of library experience or in a customer service environment.

4. Any equivalent combination of training and experience which provides the required skills, knowledge, and abilities.

5. Relevant experience may be substituted for education attainment if deemed appropriate by the First Selectman.

*Knowledge, Skills, and Abilities: *

1. Excellent interpersonal skills

2. Communication skills

3. Knowledge of children's literature preferred

*Special Requirements: *

1. Valid, active Motor Vehicle Operator's license preferred.

2. Must submit to pre-employment drug and alcohol testing as well as fitness for duty testing.

*Tools and Equipment Used: *

Bibliomation Evergreen library system.

*Physical Demands: *

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or operate objects, controls, or standard office equipment, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

*Work Environment: *

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, postage machines, folding machines, printers, and fax machines. The noise level in the work environment is usually quiet.

*General Guidelines: *

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

*Other Duties: *

Please note this job description is not designed to cover or contain a comprehensive listing of functions, activities, duties, or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.

*Travel: *

Travel is primarily local during the business day, although some out-of-the-area travel and overnight may be expected for conferences and seminars.

*EEOC Statement: *

It is the policy of the Town of Suffield to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Town of Suffield will provide reasonable accommodations that do not present an undue hardship for qualified individuals with disabilities.

*Hours: *

This position is at will.

This is a seven (7) hours to fourteen (14) hours per week, part-time, non-benefits position. Must be flexible to include evenings and weekends. The hours may be subject to change. This position occasionally requires long hours beyond those scheduled hours, including monthly evening commission meetings, evening work, and weekend work as job duties demand.

*Compensation and Benefits: *

$15.38 per hour; this position is considered casual employment, part-time, and non-benefit eligible position.

_The Town of Suffield is an equal opportunity employer m/f/d/v._
_The above posting is intended as a guide and is not a complete description of the position or process_

Job Type: Part-time

Pay: $15.38 per hour

Schedule:
* Day shift
* Monday to Friday
* Night shift
* Weekend availability

Education:
* High school or equivalent (Preferred)

Experience:
* Library: 1 year (Preferred)

Work Location: One location