Support Technician
Lightedge Solutions job in Austin, TX
The Support Technician is responsible for the initial administration and troubleshooting for inbound customer requests and issues for Lightedge managed services and internal IT infrastructure supporting those services. This is a cross functional role across multiple infrastructure platforms for virtualization, backup and recovery, network and firewall, and storage. The ideal candidate is motivated and possesses an unwavering passion for outstanding customer experience. This position reports to the Triage and Support Supervisor and works closely with all departments. If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Responsibilities
Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA)
Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests
Install hardware upgrades and parts replacements into existing equipment
Support complex customer environments utilizing a variety of IT Cloud infrastructure platforms and technologies
Perform Network, Operating System, SANStorage, Backup, Firewall, DNS, Hardware, Server, and Virtual Machine support and management tasks for Lightedgemanaged customers and internal systems
Create and update internal documentation of procedures, solutions to common problems, and customer-facing support materials
Accurately and professionally document all communication with customers as initial response, regular updates, and resolution notes within SLAs
Escalate to other teams per procedure following and maintaining SLAs
Partner with the Lightedge Training department in recommending additions or modifications to existing technician and engineer training programs
Expand and maintain technical knowledge needed to support rapidly changing technical needs of customers. Continue as a lifelong learner through multiple training opportunities
Provide after-hours support as part of an operations on-call rotation to maintain high availability of services
Requirements
3-5 years of experience in a technical support role with a focus on system administration or networking
Intermediate knowledge supporting and administering in some of these areas:
IBMi, Windows,Unix, and/or Linux server Operating Systems
IBM operations for scheduled jobs and tasks
Virtualization technologies (VMware, Nutanix AHV, or HyperV)
Server hardware (Dell, HPE, Lenovo, etc)
LAN/WAN Networks (Cisco, Juniper, Arista, etc)
Firewalls (Palo Alto, Fortigate, Cisco ASA, etc)
Web services (Apache, IIS, etc)
Databases (MySQL, MSSQL, Mongo, etc)
IPSEC and SSL VPN
Load Balancers (F5, NSX, etc)
Excellent written and verbal communication skills
Problem solving skills and the ability to prioritize
Customer service
Possess the ability to comprehend and execute documented escalation procedures under pressure
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
Auto-ApplyIoT Solutions Specialist - MedTech & Life Sciences
Bridgewater, NJ job
Job Title: Solution Sales Specialist - Medical Device R&D | Life Sciences Vertical
Experience Level: 14+ Years Industry: Life Sciences | Medical Devices | Product Engineering
Technology Solutions and Sales; Medical Device R&D Engineering
We are seeking a Service Line Solution Sales Specialist with deep technical expertise in Life Sciences, a problem-solver who can support growth in our industry focused solution sales efforts, primarily concentrating on the Life Sciences, Smart Manufacturing, Product Engineering, R&D and IoT Services sectors within Cognizant Core Technologies and Insights Business. The role will serve our portfolio of clients in Life Sciences and Healthcare.
About Cognizant's IoT Practice:
When data, deep expertise and real-time inputs meet to deliver instant insight-that's intuition. When connected technologies work autonomously and continuously to create new value, exceptional experiences, and powerful collaboration-that's intuition engineered with Cognizant IoT. We can transform our customers' business into an IoT-enabled, intelligent enterprise that harnesses the power of connectivity-sustainably-to see ahead and stay ahead.
We use a human-centric approach to solve our customers biggest challenges and improve everyday life. Across information and operational technology, we combine software, hardware and edge IoT technologies with engineering and security capabilities to help our client's business take advantage of the almost unlimited synergies between the physical and digital worlds.
About the Role
We are seeking a Dynamic and Strategic Sales Leader to drive growth in the Medical Device R&D sector within our Life Sciences vertical. This role is ideal for a seasoned professional with a strong background in engineering services, product development, and consultative sales. You will be at the forefront of shaping and executing sales strategies, building client relationships, and delivering innovative solutions that transform the medical device landscape.
Key Responsibilities
· Develop and execute a robust sales strategy and pipeline generation plan tailored to the Medical Device R&D sector.
· Handle a portfolio of IoT programs, establish and run governance with client collaborators, and run financial and demand forecasts across their portfolio. Also drive continuous improvements resulting in client value benefits and client strategy to drive growth.
· P&L role - Responsible for both top line & bottom-line growth.
· Lead end-to-end sales, solutioning, and client relationship management within the Life Sciences vertical.
· Cultivate and manage key stakeholder relationships-both client-side and internally across Cognizant teams.
· Own and evolve account plans, focusing on deepening existing client engagements and identifying strategic new opportunities.
· Drive proactive proposal development and manage RFP responses aligned with account strategy.
· Collaborate with internal leadership to co-create and deliver impactful solutions.
· Meet and exceed annual revenue and profitability targets.
· Operate effectively within a matrixed organisation, managing prospecting and broader sales objectives.
· Partner with industry vertical teams to build and sustain long-term executive-level relationships.
· Lead and participate in the complete sales lifecycle-from opportunity identification to closure.
· Ensure seamless demand fulfilment by coordinating with HR, Operations, and global delivery teams (Offshore/Nearshore).
Qualifications & Experience
· Minimum 14 years of experience, with at least 10 years in business development or sales roles within Product Engineering, Industrial Automation, or Manufacturing domains.
· Should have industry relationships in Bio Pharma and Med Tech sales experience market leadership, relationship management, and a track record of achieving both Revenue and TCV targets.
· Proven success in managing large-scale consulting engagements.
· Deep domain expertise in Medical Device Manufacturing, Smart Product Development, and R&D Engineering.
· Strong understanding of the full product development lifecycle for medical devices and related manufacturing products.
· Technical proficiency in Product and R&D Engineering Services, with a consultative approach to solving complex business challenges.
· Demonstrated experience in selling Engineering Services or to R&D divisions within the Life Sciences sector.
· Exceptional communication, executive presentation, and stakeholder engagement skills.
· Ability to engage with senior client stakeholders, including Product R&D Leaders, Manufacturing Process Heads, and C-suite executives.
· Familiarity with regulatory environments such as GxP is preferred.
· In-depth knowledge of emerging technologies including Embedded Software Engineering, Edge Intelligence, Device Engineering, PLM, Mesh Networking, WiFi, and technology migrations.
· Bachelor's degree in Engineering or a related technical field.
Salary and Other Compensation:
The annual salary for this position is between $160,000 to $175,000+ depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#LI-FA1
Auto-ApplyCounterintelligence Requirements Officer
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Counterintelligence Requirements Officer to join our team in the Springfield, VA or St. Louis, MO.
Responsibilities include but are not limited to:
Provide CI program management support to the Chief, CI Operations.
Provide operational and production direction and guidance to various client components within the Intelligence Community (IC).
Provide CI input, technical expertise, support, and maintenance to internal databases.
Perform CI collection and production responsibilities, and publish Information Reports (IIRs).
Use IT systems to task & track office-level requirements and issue office-wide taskings.
Maintain office file plan and softcopy office library to include oversight of office SOPs.
Coordinate and collaborate across all levels of the management chain.
Conduct external customer coordination and collaboration.
Maintain office training master schedule.
Minimum Qualifications:
Bachelor's degree in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, Mathematics, or related field.
11+ years of CI experience.
Foundational defensive CI experience (ex. conducting investigations, inquiries, collections, operations, analysis, briefings, debriefings, training and awareness).
Shall be a credentialed graduate of an accredited federal or DoD CI training academy (ex. FBI Academy, etc.).
Desired Qualifications:
Master's degree in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, Mathematics, or related field.
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Sr. Tech BDM, US Fed HPC/Adv Comp
Arlington, VA job
Would you like to be part of a team that is redefining the IT industry for the Federal market? Amazon Web Services (AWS) is leading the next paradigm shift in computing, and the AWS Government Regions team is seeking an experienced Senior Technical Business Development Manager to develop and lead go-to-market strategies for HPC/Accelerated Compute solutions in the federal and regulated industry space. In this role, you will focus on identifying and developing business development and growth strategies that address critical HPC requirements for AWS Government Regions customers, while building and executing campaigns that drive out-year growth. The ideal candidate will possess deep understanding of cloud computing and HPC architectures and operations (on-prem and/or cloud); demonstrated experience executing HPC campaigns in the US federal market (on-prem and/or cloud); and proven success influencing product management and introducing new products into federal and regulated markets. Knowlege/experience with controlled unclassified and classified cloud computing infrastructure and applicable compliance and security requirements preferred. You will be responsible for developing partnership and deal strategies, managing strategic customer relationships, and driving top-line revenue growth for the federal HPC business. Success in this role requires the ability to think strategically about business, product, and technical challenges, while effectively working with cross-functional teams and driving performance goals. Candidates must be able to craft compelling value propositions, develop business case/financial proposals, and influence technical decisions at senior and executive levels.
Key job responsibilities
As a Sr. Technical Business Development Manager, HPC/Advanced Computing, you will:
• Research, identify and develop strategies to expand business in HPC for federal and regulated industry customers in AWS regions, with particular emphasis on AWS Government Regions adoption; including creation of new capabilities and solution sets to meet customer requirements and address emerging trends.
• Work with cross functional teams (sales, solutions architecture, product engineering, etc.) to validate customer requirements, perform feasibility studies and proofs of concept, and define and drive pathways to production adoption.
• Identify specific customer segments, industry verticals and partner markets to approach with targeted value propositions and business case proposals for HPC in AWS Government Regions. Work with the AWS capture, sales and partner development teams to build and qualify pipeline and support partner/customer engagement through the entire sales and business development cycle.
• Research and develop business cases to support detailed product feature requests for federal and regulated industry HPC use cases and workload classes.
• Define, develop and manage HPC-focused AWS programs and initiatives tailored to US Federal and regulated industry customers.
• Collect, create, and manage the creation of sales and marketing collateral to facilitate the business development process.
• Monitor customer onboarding and adoption; develop approaches to increase adoption, revenue growth rates and workload retention rates for HPC workloads in AWS Government Regions.
This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance.
BASIC QUALIFICATIONS- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience explaining complex technical concepts to various business and technical audiences
- Experience in ownership of projects and communicating timelines and executing independently
- 7+ years of a combination of architect/operator, business development, sales, and/or product management experience in HPC, specifically for solutions targeted to Defense and National Security and US federal government use (US federal agencies, Defense Industrial Base, federal system integrator, HPC OEM or enterprise software development industry)
- Strong presentation, verbal communication, written skills and the ability to articulate complex concepts to cross functional audience
PREFERRED QUALIFICATIONS- MBA
- Strong technical competency in the areas of cloud computing, web services and enterprise software.
- Strong organizational skills and attention-to-detail along with the ability to multi-task and prioritize well in a fast paced, dynamic work environment.
- Strong analytical orientation; comfort using databases/analytical tools and making data-based decisions
- Experience with compliance/security regimes germane to Defense and National Security and the broader US Federal market (e.g. DoD SRG, ICD503, NIST, CMMC, ITAR, DFARS, FedRAMP, FIPS).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Senior Counterintelligence Officer
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Senior Counterintelligence Officer to join our team in Springfield, VA or St. Louis, MO.
Responsibilities include but are not limited to:
Conduct defensive CI operations and damage assessments to protect missions, personnel, programs, technology, and information systems from intelligence, terrorism, and espionage threats, including close coordination with senior IC leadership for high-level reviews.
Research, gather, evaluate, and interpret all-source information to identify and analyze intelligence, terrorism, and espionage threats.
Provide comprehensive CI analyses and threat forecasts for distribution to the broader Intelligence Community (IC), including annual assessments for CONUS and OCONUS personnel.
Apply advanced analytical tools (e.g., M3, Palantir, TAC, ARCSIGHT, RSA Security Analytics, CCD, TIDE) to detect and assess anomalous activities and their potential links to foreign intelligence collection.
Facilitate extensive liaison and information sharing with components, DoD, the IC, and law enforcement to support CI activities and stay current on trends and issues.
Conduct foreign contact and travel debriefings, produce critical reports like Supply Chain Risk Assessments and Intelligence Information Reports (IIRs), and provide CI expertise for personnel security adjudications and Special Access Programs (SAP).
Develop and disseminate intelligence, alerts, and countermeasures to mitigate threats, provide analytical forecasts, and offer CI assessments for international agreements involving GEOINT sharing.
Minimum Qualifications:
Bachelor's degree in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, Mathematics, or a related field.
7+ years of CI experience.
Foundational defensive CI experience (ex. conducting investigations, inquiries, collections, operations, analysis, briefings, debriefings, training and awareness).
Credentialed graduate of an accredited federal or DoD CI training academy (ex. FBI Academy, etc.).
Desired Qualifications:
Master's degree in National Intelligence Studies, Law Enforcement, History, Analysis/Research, Journalism, Political Science, Library Science, Engineering, Mathematics, or a related field.
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Senior GEOINT Analyst
Springfield, VA job
MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA
Job duties include, but are not limited to:
Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships.
Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations.
Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis.
Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings.
Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis.
Communicate findings effectively in written, visual, and oral formats tailored to mission requirements.
Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance.
Minimum Requirements:
HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience
Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis.
Experience conducting historical imagery research.
Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles.
Desired Qualifications
Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing.
Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies.
MS Word, PowerPoint, database entry and graphic design principles skills.
Security Clearance Requirements:
Active TS/SCI with the ability to obtain & maintain a Poly
Physical Requirements:
Must be able to remain in a stationary position 50%.
Must be able to communicate, converse, and exchange information with peers and senior personnel.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
SAP Finance Architect, AWS Fintech
Seattle, WA job
We are seeking an experienced and highly skilled SAP Finance Costing expert to join our team. The ideal candidate will have deep expertise in SAP Product Costing, with a strong understanding of end-to-end manufacturing and finance processes, including cost planning and actual costing. This role involves working closely with business stakeholders, IT teams, and implementation partners to design, configure, and support SAP solutions that drive financial transparency and operational efficiency.
Key job responsibilities
* Design, configuration, and implementation of SAP Product Costing solutions.
* Analyze business requirements related to cost planning, cost estimation, standard costing, actual costing (Material Ledger), and variance analysis.
* Support month-end and year-end closing activities related to product costing and inventory valuation.
* Collaborate with cross-functional teams including Finance, Manufacturing, and Supply Chain to ensure integrated business processes.
* Provide expert-level troubleshooting and issue resolution within the SAP CO-PC module.
* Drive process improvements and automation opportunities within the costing domain.
* Create functional specifications for custom developments and work with ABAP developers as needed.
* Lead and support testing efforts, including unit testing, integration testing, and user acceptance testing (UAT).
* Provide training, documentation, and support to key users and end-users.
* Stay updated with SAP best practices, S/4HANA innovations, and industry trends.
BASIC QUALIFICATIONS- 4+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- SAP S/4HANA Experience
- SAP Finance Product Costing Experience
- SAP Finance Domain Experience
PREFERRED QUALIFICATIONS- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working within software development or Internet-related industries
- Knowledge of AWS services
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,200/year in our lowest geographic market up to $204,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Facilities Maintenance Technician (Building Engineer) $10,000 Sign on Bonus
Dulles Town Center, VA job
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations. If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
The sign-on bonus is exclusively for external candidates, internal applicants are not eligible to receive the sign-on incentive.
Key Responsibilities:
Requires a thorough knowledge of general building maintenance with emphasis on electrical solving, including AC & DC circuits, high voltage (480), high amperage and some 400 cycle equipment
Requires experience in industrial wiring and the ability to read and follow wiring schematics and work without supervision
Journeyman electrical license a plus
Requires the ability to make low and high voltage repairs to all building electrical equipment
This includes solving, installation and repair of 110/220/480 volt single and multiphase electrical circuitry and devices
You should also have some experience in related building equipment and trades, such as air handling units, plumbing and steam fitting, fire systems and conveyors
Facilities Technicians must be able to work around the clock shifts, including weekends and holidays, in the outdoors in all weather conditions
Schedules are bid and awarded according to seniority
Facilities Technicians are represented by the International Brotherhood of Teamsters (IBT)
Salary increases will be administered according to the current IBT/United contract
New employees are required to join the union within ninety (90) days of employment
There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge
Qualifications
United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
What's needed to succeed:
Twenty Four months experience required in at least three of the following areas:
Electrical (including 480 volt, 3 phase)
Structural (including steel frame construction)
HVAC (including building management systems)
Mechanical (including conveyors)
Plumbing
PLC electronic/computer controls
Must have completed high school diploma, GED or equivalent
Ability to maintain and repair all building disciplines, heavy mechanical and welding
Work may be indoors or outside or in elevated areas anywhere on airport
Must be able to climb and work from ladders, and/or walk for extended periods
Moderate lifting
Must possess sufficient tooling to perform required tasks
Computer experience for input and retrieval of data
Qualified candidates must be immediately available for full time employment
Must possess a valid, clean, applicable state driver's license
What will help you propel from the pack:
Electronics diagnostics and troubleshooting
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
The starting rate for this role is $34.52.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Personnel Security Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Personnel Security Specialist II to join our team in El Segundo, CA.
The Personnel Security Specialist's primary function is to handle personnel security functions in support of the customer's facility and organization. The position will provide “day-today” PERSEC services for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Build and Maintain tracking spreadsheets/databases for customer PERSEC activities.
Provide support for the security awareness and education programs.
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Government Security Representative.
Review, track, and monitor security clearance processing activities with appropriate government personnel to achieve appropriate clearance actions.
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintain all customer sponsored personnel access information.
Receive and/or transmit classified visit requests as necessary to meet customer needs.
Minimum Qualifications:
Bachelor's degree; an additional 4 years of experience may be considered in lieu of degree.
6 + years of related experience.
4 + years of relevant SCI experience.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience.
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program Information.
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Activity Security Representative
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Activity Security Representative II to join our team in El Segundo, CA.
The Activity Security Representative's primary function is to provide multi-disciplined security support to a customer's facility and organization. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Assist in the maintenance of a document accountability database and associated correspondence.
Implement Top Secret Control for accountable material and associated correspondence.
Prepare and/or process inbound and outbound classified mail, faxes, courier packages and receipts.
Prepare, process, and/or review Program Access Request (PARs) for accuracy and access eligibility.
Execute Special Access Program Nomination Process Questionnaires
Conduct Defense Central Index of Investigations (DCII), Joint Personnel Access System (JPAS), and SAPNP reviews of candidates being submitted for SAP access.
Perform data entry and record checks in the Joint Access Database (JADE) and maintains all customer sponsored personnel access information current.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of direct experience will be considered in lieu of degree.
6 + years of relevant experience.
3 + years of experience with SCI.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents
Preferred Qualifications:
1+ year relevant experience with SAR programs desired.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel)
Clearance Requirements:
Current Top Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations.
Must be able to exchange accurate information in these situations.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Hospital Dining Operations Manager
Pottsville, PA job
Bring Your Dining Leadership Skills into Healthcare
Sodexo is seeking a Hospital Dining Operations Manager to lead day-to-day dining operations at Lehigh Valley Hospital-Schuylkill South in Pottsville, Pennsylvania.
This role is ideal for a hands-on leader with experience in healthcare, hospital, senior living, or high-volume dining operations, including restaurant or general management backgrounds. The Dining Operations Manager will oversee a small, close-knit team of approximately 6 FTEs, ensuring high-quality service, operational efficiency, and compliance with food safety and regulatory standards.
Why Sodexo?
At Sodexo, we believe that quality of life starts with quality care. Join a team where your leadership directly supports patient experience, operational excellence, and meaningful community impact.
What You'll Do:
Provide oversight of day-to-day food service operations.
Deliver high-quality food service that meets patient, staff, and visitor expectations.
Achieve company and client financial targets and goals.
Develop and maintain strong client and customer relationships.
Create and execute strategic plans to drive operational excellence.
Foster a positive work environment that supports employee engagement and performance.
Ensure Sodexo standards, safety, and sanitation requirements are consistently met.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
A proven track record of leadership and supervisory experience, with the ability to work collaboratively.
Culinary production experience and a strong background in safety and sanitation compliance.
Ability to manage multiple priorities and adapt to changing needs.
Excellent professional communication skills and a passion for delivering outstanding customer service.
Strong organizational skills with the ability to prioritize tasks and take on additional responsibilities as needed.
Proficiency in computer applications and experience with report management.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Auto-ApplyNetwork System Administrator
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Information Technology Assurance Specialist
Los Angeles, CA job
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Financial Controller
Chicago, IL job
Lifesaving technology, powered by you. Your expertise impacts the lives of others. Invest in your life and the life of others. Invest in Sodexo.
Sodexo is seeking a Financial Controller to oversee all accounting and financial matters located in Chicagoland, IL This role plays a critical part in ensuring financial accuracy, compliance, and performance, while supporting operational leaders in achieving business goals. The Controller will analyze financial data, prepare reports, conduct audits, and provide strategic recommendations to drive profitability and operational excellence.
What You'll Do:
Manage all accounting and financial functions for assigned accounts.
Examine and verify unit financial records, ensuring accuracy of recorded transactions.
Analyze and interpret budgeting trends, providing insights and recommendations to leadership.
Assist with monthly, quarterly, and year-end close processes to ensure accurate and timely results.
Support the planning and execution of annual budgets and project-specific budgets.
Conduct unit audits and assist in developing and implementing corrective action plans.
Generate special reports, respond to data requests, and prepare documentation for management.
Provide training on internal controls, accounting procedures, contract interpretation, and system applications to accountants and field staff.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
Associate's Degree in Accounting, Finance, or related field required; Bachelor's Degree preferred.
Minimum of 2 years of experience in accounting, finance, or a related field.
Strong knowledge of financial reporting, budgeting, and auditing practices.
Experience with financial systems, internal controls, and contract interpretation.
Excellent analytical, problem-solving, and communication skills.
Strong working knowledge of Microsoft tools (Outlook, Excel, Access, PowerPoint, etc.)
Demonstrate strong Excel skills (VLOOKUP, Pivot Tables, modeling) required; Access database knowledge preferred.
Accuracy and attention to detail.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Bachelor's Degree or equivalent experience
Minimum Functional Experience - 3 years of experience in finance, accounting or related field
Auto-ApplySenior TEMPEST Lead
Springfield, VA job
ManTech seeks a motivated, career and customer-oriented Senior TEMPEST Lead to join our team in Springfield, VA.
Responsibilities include but are not limited to:
Execute and Oversee TEMPEST Activities & Compliance: Ensure all TEMPEST Countermeasures Reviews, Visual TEMPEST Inspections (VTIs), and other technical inspections, assessments, evaluations, and reviews are completed accurately and within established timeframes, adhering to National Policy and CTTA requirements.
Support the TEMPEST Program: Assist the Certified TEMPEST Technical Authority (CTTA) in implementing and managing the TEMPEST program, which includes analyzing requirements and developing processes to control or mitigate compromising emanations from equipment and facilities.
Provide Expert TEMPEST Guidance and Assistance: Offer advice and support to customers by collecting necessary information for the TEMPEST mission (e.g., drawings, wiring diagrams, equipment specifications) and assisting with online workflow requests, checklists, and Protective Distribution System (PDS) requests.
Conduct TEMPEST Testing and Inspections: Perform VTIs and TEMPEST testing of facilities, systems, and equipment, including SCIFs and PDS, as directed by the CTTA.
Represent and Report on TEMPEST Issues: Act as the CTTA's representative in meetings concerning classified information processing, providing detailed assessments of TEMPEST scope, and ensuring accurate and timely TEMPEST reporting, including annual technical evaluations.
Minimum Qualifications:
10+ years of experience in TEMPEST, Physical or Technical Security, or Facility Inspection related fields with at least 3 years in facility accreditation inspections, shielding, grounding, and Protected Distribution Systems
National TEMPEST School certifications for completion of TEMPEST Fundamentals and TEMPEST for System Installation and Facility Design, Test Equipment Familiarization and Field-Testing Basics courses
Desired Qualifications:
Credentialed graduate of an accredited federal or DoD CI training academy.
Possess a Bachelor's degree in a Computer Science, Engineering or a related technical discipline.
Possess advanced TEMPEST training.
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Technical Surveillance Countermeasures Practioner
Saint Louis, MO job
MANTECH seeks a motivated, career and customer-oriented Technical Surveillance Countermeasures (TSCM) Practitioner to join our team in Springfield, VA or St. Louis, MO.
Responsibilities include but are not limited to:
Conduct and Ensure Compliance of Technical Security Operations: Lead and execute Technical Surveillance Countermeasures (TSCM), Foreign Visit, Gift Inspection, Digital Counterexploitation, and Technical Evaluation activities. Ensure all operations, reporting, and training comply with national and agency-level policies, TSCM program, and TSSC modernization goals.
Provide Technical Security Expertise for Facilities: Offer comprehensive technical advice, and guidance. This involves preparing specialized technical risk assessments, TSCM reports of inquiry, tailored briefings, and assisting with technical security plans and policy execution.
Analyze and Mitigate Security Deficiencies: Conduct in-depth analysis of complex physical and technical security issues, ensuring NGA's compliance with ICD 705 (SCIF physical security standards) and DoD standards for collateral areas. Identify physical and acoustical security deficiencies and develop cost-effective corrective actions.
Perform Signal Intelligence and Threat Assessment: Conduct Radio Frequency (RF) signal of interest searches, assess and locate identified signals during surveys and IPMS operations, and evaluate electronic processing equipment for security vulnerabilities.
Generate Comprehensive Reports and Communications: Prepare all required correspondence, documents, briefing materials, spreadsheets, and threat reports in accordance with customer guidelines. This includes specialized technical risk assessment products, TSCM reports of inquiry, and after-action reports for all external engagements and exercise participation.
Minimum Qualifications:
6+ years experience writing and editing of technical documents
Must have an Interagency Training Center (ITC) TSCM Certification
Shall complete at least 40 hours of discipline-specific development or refresher training every fiscal year. The NGA customer will sponsor Government-offered, discipline-specific development or refresher training IAW National and DoD standards
Shall meet minimum training requirements, within one calendar year of assignment, for access to DoD networks in accordance with DoDD 8140.01, by attaining and maintaining at least baseline certification for DoD 8570.01-M Information Assurance Technician Level II (IAT2) compliance.
Desired Qualifications:
Telephone security experience (i.e., with Telephone Security Group (TSG) requirements)
Bachelor's degree in Computer Science, Engineering, or a related technical discipline
Post-graduate degree in Computer Science, Engineering, or a related technical discipline
Credentialed graduate of an accredited federal or DoD CI training academy (ex. FBI Academy, etc.)
Clearance Requirements:
Must have a TS/SCI with the ability to pass a Poly
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Network Engineer
Chantilly, VA job
MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel).
Responsibilities include but are not limited to:
Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures.
Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs.
Receives a moderate level of guidance and direction working with other network
engineers to resolve problems.
Helps in diagnosing and resolving complex issues related to customer sites,
telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance
Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance.
Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management.
Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness.
Minimum Qualifications:
Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college.
3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies.
Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing.
DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required.
Valid US Drivers License with the ability to travel up to 10% locally to customer sites.
Preferred Qualifications:
Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies.
Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation.
Clearance Requirements:
Must have an active DoD TS/SCI with the ability to obtain a CI polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Customer Engagement Manager
Fremont, CA job
Customer - Our customer offers an enterprise grade, Agentic-AI solution/platform to help customers de-risk, optimize and rationalize their entire application portfolio, based on deep actionable insights.
Job Title - Customer Engagement Manager
Type - Fulltime
Location - Fremont, California, United States
As a Customer Engagement Manager, you'll be the connective tissue between and our enterprise customers. You'll lead high-impact implementations - working directly with CIOs, enterprise architects, and engineering leaders to ensure successful deployment, adoption, and measurable outcomes.
What You'll Do
Lead customer engagements from discovery to realization of value.
Translate complex application landscapes into actionable insight and clarity.
Partner with IT and business stakeholders to drive portfolio transformation and modernization initiatives.
Feed customer insights back into product evolution and roadmap.
Who You Are
5-10 years of experience in consulting, enterprise transformation, or technology delivery.
Strong problem-solving, client-leadership, and executive-communication skills.
Comfortable leading technical discussions with architects and engineers related to cloud environments, data ingestion, and system integrations, with the ability to translate technical detail into business impact for executive audiences.
Experienced partnering closely with engineering teams during implementations, validating technical assumptions, troubleshooting issues, and ensuring data quality and platform readiness for end users.
Bring a strong strategy and value-realization mindset, with the ability to synthesize platform insights into clear recommendations, business cases, and executive narratives that drive measurable client outcomes.
Thrive in fast-moving, high-context environments where your work drives visible impact.
Join us in building one of the most consequential enterprise AI companies of this decade.
Business Level Bilingual Mandarin - Dispatch Specialist - Fulltime and Onsite - Hayward, CA (No Experience Needed)
Hayward, CA job
Job Title: Business Level Bilingual Mandarin - Dispatch Specialist - Hayward, CA (No Experience Needed)
Term: Full time and Permanent
Working hours: 5am - 2pm (Weekend need to be available)
Pay Ranges: $21.00/hr to $22.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Specialist to join our dynamic operations team. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. Your ability to solve problems in real-time, monitor key metrics, and support our field team will be essential to our success.
Key Responsibilities:
Route Management & Dispatch: Schedule and dispatch DSPs and drivers to assigned routes based on induction schedules, customer demands, and on-the-fly requests.
Real-Time Driver Support: Provide live support to drivers during delivery hours, assisting with exception handling, navigation issues, and delivery problems to ensure successful first-attempt deliveries.
Performance Monitoring & Training: Monitor driver performance against company standards, including photo quality and delivery success rates. Partner with management to coach and train drivers on best practices as outlined in the company delivery guide.
Issue Resolution & Communication: Proactively contact drivers, DSPs, and recipients via softphone (calls/text) and company-provided systems to verify and resolve delivery issues, ensuring accuracy and customer satisfaction.
Field Support & Escalation: Periodically conduct ride-alongs with drivers within assigned territories to directly observe, diagnose, and resolve chronic delivery problems.
Delivery Failure Analysis: Meticulously monitor, review, and validate the reasons for all failed delivery attempts. Work with drivers to address and correct any discrepancies in their reporting.
Returns Processing: Efficiently process all returned undeliverable packages at the sorting center to facilitate valid redelivery attempts or final disposition.
Team Collaboration: Assist management with DSP and driver recruitment, screening, onboarding, and performance monitoring activities.
Qualifications & Skills:
HS diploma or equivalent required; associate or bachelor's degree is a plus.
Proven experience in a dispatch, logistics, or fleet coordination role.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
Procurement Manager
Lightedge Solutions job in Austin, TX
LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, LightEdge has been successful in offering businesses alternatives that streamline operations, improve reliability and reduce costs.If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change on a daily basis, then LightEdge can offer you a dynamic corporate environment built on teamwork and personal responsibility.
LightEdge is undergoing a strategic transformation in how it manages suppliers, contracts, and procurement discipline across the organization. We are seeking a highly capable Procurement Manager who will play a critical role in maturing the procurement function, supporting major sourcing initiatives, and ensuring operational excellence across the purchasing lifecycle. The Procurement manager will work cross-functionally with different departments (IT, Operations, Facilities, Sales) to help re-condition and re-structure the organization with industry standard best practices, appropriate vendor etiquette and a matured Procurement Operations path forward.The ideal candidate has hands-on sourcing experience, strong commercial and contractual awareness, and the ability to operate in both strategic and tactical layers. This role will partner closely with IT, Data Center Operations, Facilities, Finance, Sales, and senior leadership, and the existing Lightedge supplier base.If you're looking for an opportunity to help build a modern Procurement function from the ground up within a growing, technology-centric organization, this role offers exactly that. We are at an inflection point…….moving away from legacy, ad-hoc purchasing toward a structured, strategic procurement model. If you are a capable, motivated professional who values creating process, discipline, and structure (rather than being boxed into a rigid corporate template), you will thrive here. This is a chance to shape the foundation, influence how the organization operates, and play a meaningful role in establishing a high-impact procurement capability opportunity.Responsibilities
Strategic Sourcing & Vendor Management
Lead sourcing initiatives, RFIs, RFPs, vendor evaluations, and competitive bid events.
Negotiate pricing, terms, SLAs, and commercial structures with key suppliers.
Support strategic supplier consolidation and optimization efforts.
Help develop category strategies for IT, data center services, hardware, software, facilities, and professional services. This will be done cross-functionally with Director of Strategic Procurement and the specific departments / operational groups.
Contract & Commercial Management
Help draft and negotiate MSAs, SOWs, renewals, amendments, and pricing schedules.
Ensure alignment with Lightedge contractual standards, legal requirements, compliance and risk posture.
Maintain contract lifecycle visibility and proactively manage renewals. Help implement a contract lifecycle tool/system.
Procurement Operations
Oversee purchasing workflows, POs, quote management, order accuracy, and supplier performance.
Partner with the Purchasing Specialist to ensure timely and accurate processing of all transactions.
Implement procurement best practices, standard operating procedures, and governance controls.
Cross-Functional Coordination
Work closely with Finance to support future budgeting, forecasting, and cost optimization.
Partner with Operations and Engineering to ensure accurate specifications and fulfillment.
Collaborate with the Director of Strategic Procurement on enterprise-level vendor strategy and high-impact negotiations.
Inventory/recordkeeping accuracy (help business group build that muscle)
Cross-department purchasing support
Vendor communication basics
Ability to work independently & prioritize
Attention to detail & multitasking
Basic reporting expectations
Process Maturity & Continuous Improvement
Help build procurement frameworks, intake processes, approval workflows, and policy enforcement.
Strengthen internal compliance and supplier accountability.
Support the long-term development of tools, reporting, and procurement KPIs.
Experience:
5-10 years of experience in procurement or sourcing, preferably in technology, data center, or IT services.
Strong negotiation skills and commercial acumen.
Experience drafting and reviewing contracts, SOWs, and vendor agreements.
Familiarity with IT hardware/software categories, VARs, data center vendors, and cloud/managed service suppliers preferred.
Comfort with analyzing spend data, vendor performance data, and procurement metrics. Candidate must have in-depth experience and knowledge with data analysis and excel.
Ability to operate independently, manage multiple priorities, and influence cross-functional stakeholders in environments where processes and maturity is still evolving.
High attention to detail and strong organizational skills.
Experience with procurement systems (Coupa, ServiceNow, NetSuite, or similar) a plus.
Comfort working in an evolving environment with limited existing structure-able to assess current processes, identify needs, prioritize effectively, and help build a more mature, scalable procurement function.
CPSM or CPM certification a plus (preferred not a requirement)
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future.
With over 20 years in business, LightEdge offers a full stack of best-in-class IT services delivering flexibility, security, and control. Our solutions include premier colocation across seven purpose-built data centers spanning Des Moines, IA, Kansas City, MO, Omaha, NE, Austin, TX, and Raleigh, NC, industry-leading private Infrastructure as a Service (IaaS) and cloud platforms, and the top global security and compliance measures. Our owned and operated facilities, integrated DR solutions, and premium compliant cloud choices make up a true Hybrid Cloud Solution Center. LightEdge annually undergoes third-party audits for ISO 20000-1, ISO 27001, HIPAA, PCI-DSS 3.2, and SSAE 18 SOC 1 Type II, SOC 2 Type II and SOC 3.
Auto-Apply