Salesforce Developer
Local Government Federal Credit Union job in Raleigh, NC
The Salesforce Developer will be responsible for designing, developing, testing, and implementing customized solutions within the Salesforce platform to meet the credit union's specific business needs. This individual will work closely with stakeholders, including business analysts, project managers, and other developers, to ensure successful delivery of Salesforce solutions that streamline operations, enhance customer experience, and drive business growth.
NORMAL DAY-TO-DAY WORK
Design, develop, test, and deploy Salesforce solutions using Apex, Visualforce, Lightning Components, and other Salesforce technologies.
Customize Salesforce applications to support various business processes, including but not limited to customer relationship management, sales automation, and marketing automation.
Collaborate with business analysts and end-users to gather and analyze requirements, propose solutions, and translate business needs into technical specifications.
Configure and customize Salesforce features, such as workflows, process builder, validation rules, and data models, to optimize platform functionality.
Integrate Salesforce with external systems and third-party applications using APIs, web services, and middleware tools.
Perform code reviews, debugging, and troubleshooting to ensure high-quality deliverables and adherence to best practices.
Maintain and enhance existing Salesforce implementations, including resolving defects, implementing enhancements, and providing ongoing support.
Stay up-to-date with Salesforce releases, new features, and industry best practices to continuously improve Salesforce solutions and drive innovation.
Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to deliver integrated solutions that meet business objectives.
Provide technical expertise and guidance to junior developers and support staff, fostering knowledge sharing and skills development within the team.
Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.
JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position.
4 - 6 years' experience developing custom solutions on the Salesforce platform, including Apex, Visualforce, Lightning Components, and Salesforce APIs.
Salesforce Certified Platform Developer I professional certification or ability to acquire certification within one year of employment.
Strong understanding of Salesforce architecture, data model, and security model.
Proficiency in web technologies including HTML, CSS, Apex, Visualforce, JavaScript, Python, Lightning Components, and Salesforce APIs.
Experience developing custom solutions and configuration for the Salesforce platform including workflows, process builder, validation rules, and custom objects.
Experience with Salesforce integration tools and techniques, such as Salesforce Connect, REST/SOAP APIs, and middleware platforms (e.g., MuleSoft, Informatica).
Excellent problem-solving skills and ability to analyze complex business requirements and technical challenges.
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
Ability to lift a minimum of 25 lbs. (file boxes, computer printer).
Travel required on occasion.
Here are a few qualities we'd LIKE for you to have to make you more suited for this position.
Bachelor's degree in Computer Science, Information Systems, or related field.
Salesforce Advanced Developer certifications (e.g., Salesforce Certified Platform Developer II).
Experience working in the credit union or financial services industry, with knowledge of regulatory requirements and industry best practices.
Experience in AMPscript and Guide Template Language (GTL).
Familiarity with Salesforce Financial Services Cloud or other industry-specific Salesforce products.
Experience with Agile software development methodologies, such as Scrum or Kanban.
Knowledge of DevOps practices and tools for Salesforce development, such as Salesforce DX, Jenkins, and Git.
Loss Mitigation Specialist (Collections)
Local Government Federal Credit Union job in Raleigh, NC
CIVIC CULTURE
Our organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins.
ABOUT THE POSITION
Loss Mitigation Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with members to resolve payment issues, providing repayment solutions, and implementing strategies to mitigate loan losses.
NORMAL DAY-TO-DAY WORK
Provide early and late-stage delinquency management by monitoring loan accounts and identify members who are at risk of becoming delinquent.
Proactively contact members via phone, email, or other communication methods to discuss their accounts and identify reasons for delinquency
Work with members to develop repayment plans, loan modifications, or other solutions to bring accounts current.
Ensure a consultative member approach to restructuring loans as necessary, providing direction on improving the financial outlook of the member in the future.
Accurately document all member interactions, payment agreements, and actions plans in the core collection system.
Provide members with information on financial education resources and tools to help them manage their finances and avoid future delinquencies.
Collaborate as necessary with other internal business units and resources to ensure a coordinated approach to loss prevention.
Assist the AVP of Risk Assessment and Loss Mitigation with reviewing reports on delinquency trends, member interactions, and recovery efforts.
Ensure all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures.
Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.
JOB QUALIFICATIONS
Here are a few skills you MUST have to be qualified for this position.
Minimum 4-6 years experience in consumer loan product collections, financial services or related field.
Must have an understanding of accounting principles and business financial statements and tax returns.
Must be knowledgeable in the process of analyzing personal tax returns, personal financial statements, and credit bureau reports.
Experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law.
Strong interpersonal skills with ability to work in a team environment.
Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.
Ability to lift a minimum of 25 lbs. (file boxes, computer).
Travel required on occasion.
Here are a few qualities wed LIKE for you to have to make you more suited for this position.
Bachelors degree in finance, Accounting, Economics, Business or related field required.
Prefer a minimum of 2-4 years of Credit Union consumer credit experience.
Knowledge of loan structuring and work-out solutions in desirable.
CONTACT US
If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:
Civic Human Resources
3600 Wake Forest Road, Raleigh, NC 27609
********************
Requirements:
PIea68f34591a9-31181-37222551
Risk and Compliance Advisor I - Cloud Security
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Take the next step in your cybersecurity career and join us as a Risk and Compliance Advisor I! In this role, you'll help protect our organization from evolving threats by providing independent oversight of cybersecurity risk activities across areas like cloud security, cyber threat operations, infrastructure and network security, and insider threat.
You'll collaborate with business and technical teams to assess cybersecurity risks, evaluate control effectiveness, and support the development of risk mitigation strategies. Along the way, you'll gain hands-on experience with complex regulatory environments, contribute to high-impact initiatives, and help ensure our practices align with internal policies and industry standards.
This is an excellent opportunity for early-career professionals (4+ years) with a foundation in cybersecurity or risk management who are eager to grow their expertise and make a significant impact within the organization.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL
Relocation assistance is not available for this position.
What you'll do:
Partners with key team members in the business to identify, assess, aggregate and document risk and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.
Communicates results of risk and compliance work to governance committees, business process owners and various levels of leadership.
Contributes to the implementation of new risk and compliance policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.
Implements assigned risk or compliance activities in accordance with enterprise policies and procedures.
Maintains and expands knowledge of the driven/regulatory landscape and the company's key challenges. Reviews laws and regulations for business impact and makes proposals for awareness and action.
May coordinate and respond to regulatory requirements and requests and ensures the execution of examinations.
Performs work on risk and compliance processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report risks.
Applies knowledge to assess data and produce analytical insights to understand business objectives, drive business decisions and influence solution strategies.
Actively involved in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.
Involved in stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
What you have:
Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
4 years relevant experience in risk, compliance, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
Risk and/or compliance experience in a highly matrixed environment.
Knowledge of compliance laws, regulations, and regulatory expectations.
Ability to challenge in business or team settings.
Ability to work with internal and external partners in a highly collaborative environment.
Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities to recommend data-driven solutions.
Proactively identifies potential concerns and recommends solutions.
Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.
What sets you apart:
Professional and industry certification such as CRISC, Certified in Cybersecurity (CC), CIAM, Security+, CompTIA CySA+, CIMP, CFE, or CAMS (preferred but not required).
Experience working in or supporting second line of defense (or risk oversight functions), with a focus on identifying and assessing operational and compliance risk across cybersecurity fields.
Critical thinking and data analysis skills, with the ability to interpret risk indicators and support the development of mitigation strategies.
Strong attention to detail, effective communication skills, and a consistent ability to meet deadlines and deliver high-quality work.
Ability to develop clear, concise risk analysis and reporting, with experience presenting findings to peers or leadership.
Organizational and task management skills, with familiarity using tools like JIRA or similar platforms to document work.
Exposure to security platforms such as Splunk, Tanium, Qualys, CyberArk, Fusion, Okta, Azure Active Directory, or SailPoint.
Compensation range: The salary range for this position is: $85,040 - $162,550.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyDirector, Risk and Compliance Management - Credit Card and Deposits
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Risk and Compliance Director, you will provide independent oversight of the Credit Card and Deposits business lines, offering effective challenge and advisory services associated with products and services aligned with core business processes. Your role will involve identifying, measuring, monitoring, escalating, and reporting on operational and compliance risks by employing established risk management practices ensuring risk exposures are managed through effective mitigation strategies. You will lead a team of risk professionals and collaborate with other risk and business partners to achieve shared objectives. Additionally, you will actively participate in and support internal and external audits, as well as regulatory reviews as needed.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, Tampa, FL, Phoenix, AZ, Colorado Springs, CO, San Antonio, TX, or Plano, TX.
Relocation assistance is available for this position.
What you'll do:
Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, analysis of regulatory environment, and adherence to enterprise operational and compliance policies and procedures.
Reviews, communicates, and recommends the development of risk policies and procedures in partnership with senior leaders and regulatory partners to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
Directs the oversight of risk through its life cycle and use, manages the review and assessment of state and federal regulatory requirements and associated business impacts.
Provides operational and compliance risk oversight for USAA, its affiliates, and USAA partnerships with external companies.
Partners with key stakeholders such as, federal/state regulatory agencies and business leaders to oversee the formulation of stress test plans, identification, quantification, and aggregation of risks using analytical methodologies, to include key and emerging risks, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and/or regulatory requirements.
Proactively identifies strategic and tactical regulatory solutions by providing risk and compliance subject matter expertise for CoSA project/process/product initiatives.
Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.
What you have:
Bachelor's degree in Risk Management, Business, Finance, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of risk management, compliance, or regulatory experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area; OR advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.
3 years of direct team lead or management experience.
Expert knowledge of relevant industry regulations and regulatory compliance in a specific area.
Advanced risk management experience understanding and implementing applicable risk and/or compliance policies, guidelines, rules, and regulations in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
Advanced knowledge of risk and/or compliance laws, regulations, and regulatory expectations.
Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
Experience leading and directing work with both internal and external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
Advanced knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
Leadership experience providing independent oversight, or the direct management of inherent risks associated with the credit card and deposits business lines.
Possess a strong understanding of operational risk principles or experience in developing and implementing operational risk frameworks and/or strategies.
Deep understanding of the regulatory environment and compliance requirements associated with deposits and credit card products.
Leadership experience in operational risk management, compliance, or internal audit functions with a proven track record of effectively leading and mentoring teams and cultivating a high-performance culture driving team success.
Excellent verbal and written communication skills with the ability to articulate complex risk assessments, strategies, and recommendations to diverse stakeholders, including senior leadership and regulatory bodies.
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $143,320- $273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyRisk and Compliance Advisor II - Data and Innovation
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a motivated and forward-thinking Risk and Compliance Advisor II to join our team and play a key role in navigating the evolving landscape of AI and Generative AI (GenAI). This position requires a proactive individual with a foundational understanding of Second Line of Defense (SLOD) risk and compliance principles specific to AI/GenAI initiatives in the Financial Services and Insurance sectors.
The ideal candidate will demonstrate AI Technology Exposure, with at least two years of hands-on experience using AI tools or understanding their application in business transformation, and a Data Risk Foundation of two or more years in data risk management, including data security and privacy principles. You should possess Technology Risk Skill, showing an ability to work with new technologies, identify risks, and articulate requirements. Familiarity with leading AI/GenAI platforms (e.g., LLMs, APIs) and a strong background or aptitude in data science/risk are highly valued. Furthermore, an AI Policy Awareness and the ability to discuss potential AI applications and their associated risks. If you are eager to apply your risk and compliance expertise to ground breaking AI technologies, we encourage you to apply.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Partners with key team members in the business to identify, assess, aggregate and document operational and compliance risks and controls, including operational and compliance risks associated with new or modified products, services, distribution channels, laws, regulations, and third-party operations using maturing knowledge.
Applies maturing knowledge of the business, its products, and processes, to identify, work, and raise operational risk and compliance issues.
Supports and contributes to the implementation of new risk and compliance policies, practices, and solutions to ensure multidisciplinary understanding and management of operational and compliance risks according to industry standard process.
Gathers information, analyzes data trends, and produces analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.
Assists in the formulation of stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.
Supports processes that focus on improving strategies, tools, and methodologies to measure, monitor, and report on operational and compliance risks.
Contributes in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk.
Supports processes to measure, monitor, and report on operational and compliance risks.
What you have:
Bachelor's degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
2 years experience in the financial services or insurance industry or specialized technical fields directly related to the role.
Knowledge of risk and/or compliance management principles, tools, and applicable systems
Awareness and ability to apply risk and compliance laws, regulations, and regulatory expectations.
Ability to work with internal and external partners in a highly collaborative environment.
Critical thinking and knowledge of data analysis tools and techniques.
Experience identifying potential concerns and recommending effective solutions.
Knowledge of Microsoft Office products including Excel and PowerPoint.
What sets you apart:
AI/GenAI Risk & Compliance Understanding: Foundational understanding of Second Line of Defense (SLOD) risk and compliance principles as they apply to Artificial Intelligence (AI) and Generative AI (GenAI) initiatives within the Financial Services and/or Insurance sectors.
Familiarity with AI Technologies: Exposure to leading AI/GenAI vendor platforms and concepts (e.g., Large Language Models (LLMs), APIs), with the ability to discuss their potential applications and associated risks.
Technology Risk Acumen: Ability to work with new technologies, proactively identify associated risks, and articulate associated requirements.
Data Risk Foundation: Two or more years of experience in data risk management, including an understanding of data security principles such as encryption, data privacy compliance, and data lineage and quality.
AI Technology Exposure: Two or more years of exposure to AI technologies, whether through direct use of AI tools, understanding of their application in business transformation, or foundational knowledge of machine learning or Large Language Models (LLMs).
Data Science/Risk Proficiency: A strong background or aptitude in data science principles or data risk management.
AI Policy Awareness: Familiarity with AI policies, standards, and/or frameworks and understanding their importance in governing AI use.
Compensation range: The salary range for this position is: $63,590 - $121,530.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyPrivate Credit Investment Analyst
Charlotte, NC job
As part of the Originations team, the Private Credit Analyst is responsible for evaluating the creditworthiness of loan applicants in the business purpose residential lending space as well as assessing the underlying collateral of the project. This role involves analyzing financial data, assessing risk, and making recommendations to ensure the integrity of our loan portfolio.
Responsibilities:
Review and analyze financial statements, credit reports, and other relevant data to assess the creditworthiness of loan applicants.
Evaluate the viability of proposed real estate investments, including property value, market conditions, and borrower experience.
Prepare detailed credit memos with recommendations for loan approval or decline, ensuring alignment with company policies and risk appetite.
Identify potential risks associated with loan applications and recommend appropriate risk mitigation strategies.
Ensure all credit analysis and documentation comply with internal policies, industry standards, and regulatory requirements.
Maintain accurate and organized records of credit decisions and supporting documentation.
Stay informed of changes in regulations and best practices within the residential lending space.
Collaborate with loan officers, processors, and other team members to gather necessary information and provide clear communication on credit decisions.
Participate in meetings to discuss complex cases, share insights, and contribute to decision-making processes.
Qualifications
Bachelor's degree in Finance, Business, Economics, or a related field.
3-5 years of experience in private real estate lending in underwriting, credit analysis or elated experience.
Strong analytical skills with the ability to interpret financial data and assess risk.
Knowledge of residential real estate markets and investment principles.
Excellent attention to detail and organizational skills.
Strong written and verbal communication skills.
Maintenance Technician
Charlotte, NC job
We're looking for a skilled Maintenance Technician to join our team! In this role, you'll ensure all equipment and machinery meet operational standards, respond to maintenance calls, and support both preventative and repair-based maintenance needs within the plant.
Contract: 6am - 2:30pm usually Monday - Friday and Sunday. The will be potential overtime during the week as well.
Key Responsibilities:
Perform preventative and corrective maintenance on plant equipment.
Install, maintain, and repair machinery using hoists, lift trucks, hand tools, and power tools.
Troubleshoot and repair mechanical failures efficiently.
Rebuild and maintain pumps, conveyors, auger systems, and packaging equipment.
Work safely within established safety standards and company policies.
Recommend improvements or upgrades to enhance equipment reliability.
Read and interpret equipment drawings, schematics, and documentation.
Accurately document maintenance work, modifications, and repairs.
Demonstrate teamwork while maintaining the ability to work independently.
Qualifications:
High school diploma or equivalent (required); VO Tech or Millwright training preferred.
Strong understanding of OSHA and other applicable safety standards.
Hands-on experience with:
Pumps and pump alignments
Conveyors and rigging practices
Hydraulics, cutting, grinding, and welding
Proven mechanical aptitude and troubleshooting ability.
Excellent communication skills and the ability to work under time constraints.
Consistent, reliable attendance and punctuality.
Fraud Strategy Analyst I (Mid-level)
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Mid-level Fraud Strategy Analyst, you will be accountable for driving USAA's overall fraud strategy, policies, and analytic capabilities for fraud rules management. This role will collaborate with key stakeholders across the enterprise, influencing outcomes in a complex, matrixed environment. This role will be an active participant in industry efforts to share and receive information, build industry partnerships and relations to formulate USAA's global fraud strategies and policies to better protect USAA from current, evolving, and future fraud threats.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.
Relocation assistance is not available for this position.
What you'll do:
Serves as an expert in at least one area of focus within Financial Crimes space to develop solutions for complex problems that align with the business's strategic direction and objectives.
Actively participates in and may take ownership of analyses or business strategy initiatives using innovative/quantitative analytical approaches.
Extract insights from moderately complex data sets to develop solutions within the Financial Crimes space through a range of data preparation, modeling, and visualization techniques, including predictive analysis, pattern recognition and/or Machine Learning.
Uses association rule learning, cluster analysis, anomaly detection, data analysis and visualization (e.g., PowerBI, Tableau), and object-oriented programming (Python, SAS) to identify trends from existing data reports and recommends strategies/analysis that should be performed to mitigate risks.
Consults with the business to understand the business direction, environment and strategies for supported domains/clients; gathers requirements to recommend solutions.
Advocates for self and teammates to encourage the growth of direct and indirect peers toward continual technical and soft skill progression.
Serves as a resource for mathematical skills, business product knowledge, and/or Financial Crimes knowledge.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of experience in financial crimes supporting and participating in stakeholder consultation, needs assessment, requirement translation and prescription of technology solution
Previous experience gathering business requirements and applying business rules to recommend technology solutions.
Demonstrated experience using fraud rules management to reduce or mitigate loss and fraud exposures.
Knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
Knowledge of bank laws and regulations related to money movement and /or payments, including but not limited to Reg E, Reg CC, UDAAP, FACTA, and Reg Z.
Strong written and verbal communication skills, with demonstrated ability synthesizing data and clearly reporting findings.
What sets you apart:
Prior fraud acquisition experience
Fraud Analytics experience specific to retail banking, credit card, debit card, deposits, checking account
Programming experience in data analysis tools, data visualizations, and developing analysis queries and automation techniques utilizing SQL, SAS, Tableau, and Snowflake
System knowledge operating a fraud detection engine tool i.e. Actimize, PowerCurve Originations (PCO), Advanced Defense, Falcon Expert
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $85,040 - $153,080.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyIT/IS Risk Management & Governance Executive
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking an IT/Info Security Risk Management & Governance for Executive team.
This Executive should have expertise in Tech Risk Oversight - SLOD.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte.
*** Relocation assistance is available for this position ***
The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk.
Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.
Minimum Education:
Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum Experience:
10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
4+ years of people leadership experience in building, leading and/or developing high-performing teams.
Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP).
Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16).
Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
Experience making data-driven decisions.
Experience working with external agencies and regulators.
Broad knowledge of information technology systems and general system development principles.
What sets you apart:
7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services.
10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software.
3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment.
10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
Compensation range: The salary range for this position is: $169,880.00 - $305,780.00.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyOffice Manager
Charlotte, NC job
The Office Manager assists with the management of daily logistics and activities, administrative tasks, and social media/marketing management. The Office Manager's responsibilities include assisting with human resource operations, organizing company events, maintaining facilities, and ensuring successful day to day operations of the business.
Job Responsibilities:
Perform administrative tasks, such as making travel arrangements, answering phones, scheduling meetings, etc.
Manage office supplies and the maintenance of office equipment.
Resolve problems in operational processes in a timely manner.
Manage internal and external business partnerships.
Plan and organize events and engagement activities.
Prepare and maintain operations documents and reports.
Create job postings and send recruitment emails.
Manage candidate interviews, schedule with HR.
Maintain social media and professional networks for operations.
Create, manage, and post regular content and messaging for social media channels.
Qualifications And Skills
High school diploma/GED or equivalent; Bachelor's degree, preferred.
Experience in office management or an administrative role.
Previous social media/marketing experience, highly preferred.
Excellent organizational, prioritization, and time management skills.
Proficiency in Microsoft Office.
This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
About Us:
CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! ********************************************************
California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California consumers.
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************
Bank Information Security Governance Senior
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Security Governance Senior.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in ensuring the effectiveness of Information Security (IS) governance, IS risk management, and compliance programs within the Bank Technology Office. Collaborates with Information Technology (IT) and IS teams, business stakeholders, Compliance, Risk Management, Audit Services, and external parties to support IS governance and IS risk and compliance-based initiatives. Acts as a key liaison between the Association's IS function and various Bank business units, ensuring alignment with enterprise security policies and standards.
Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides consultative services across Bank.
Provides expert insights on the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the Bank organization's specific needs and strategic objectives.
Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.
Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.
Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.
Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.
Leads the development, implementation, and continuous improvement of IT governance frameworks (e.g., COBIT, ITIL) tailored to the organization's specific needs and strategic objectives.
Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.
Ensures IS risk compliance with legal, regulatory, and contractual requirements, coordinating audits and assessments.
Provides governance oversight for IS related initiatives, ensuring they adhere to established standards, policies, and risk management practices.
Mentors junior members of the IS governance team, providing guidance and support in their professional development.
Enhances, and maintains awareness of the risk governance framework and its elements (RCSA).
Performs root cause analysis to determine likelihood, impact, and mitigation approaches of identified risks.
Prepares metrics reporting and participates in the metrics refresh process.
Maintains awareness of cloud computing principles and AI and understands potential IS risks inherent within this discipline.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years experience supporting IS governance, IS risk management, compliance, or IT audit activities
In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC
Experience working on and implementing IT and/or IS policies, standards, and procedures.
Experience leading and coordinating IS audits and assessments and ensuring compliance with regulatory requirements.
A strong understanding of regulatory and compliance requirements applicable to the organization.
Ability to interpret complex IT/IS environments and detect early warning signals.
Experience in identifying potential failure points and simulating risk scenarios.
Proficiency in using data to identify trends, anomalies, and emerging risks.
Understanding of cloud, cybersecurity, and digital transformation risks.
Ability to articulate risk insights and influence stakeholders to take preventive actions.
Familiarity with GRC platforms, vulnerability management tools, and risk dashboards.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $114,080-$218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyProtective Security Officer - Intermediate Level
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated
I
ntermediate level
Protective Security Officer to provide armed workforce security and safety by responding to and resolving issues pertaining to access control, accident and emergency response, medical response, workplace violence, active shooter events and other security issues. Under direct supervision, uses established procedures and guidelines to perform routine to moderately complex tasks and problem resolution. Performs all duties in alignment with USAA's Security Officer Standards.
We offer a work environment that requires an individual to be in the office 5 days per week. This position can be based in one of the following location: Charlotte, NC. Relocation assistance is not available for this position.
What you'll do:
Understands and applies policies and procedures displaying basic knowledge on operational matters.
Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management.
Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations.
Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports.
Controls access for employees and visitors, creates and issues credentials, and responds to policy violations.
Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus.
Enforces parking and traffic controls and composes incident reports.
Completes duty assignments and on-the-job duty position training.
Conducts post-related activities during special events and supports executive protection or law enforcement during incident response.
Documents shift activities, and ensures detailed information is passed on to team members.
Attends and completes all training sessions and responds to feedback from security management and the training team.
Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing.
Maintains current first aid training.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma.
1 or more years of physical security, law enforcement, or military combat arms experience.
Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint.
Must possess valid state driver's license.
Job Offer contingent on passing the MMPI evaluation.
Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months.
What sets you apart:
Ability to work 10 or 12 hour shifts: nights, weekends and holidays. Occasional overtime may be required.
Experience responding to emergency incidents.
Ability to respond rapidly and efficiently during emergency situations.
Prior experience using security related systems. Report management system, two-way radios, visitor management systems.
Demonstrated firearm proficiency.
Possess current Private Protective Services Armed Guard License.
Compensation range: The salary range for this position is: $ 43,680.00 - $65,750.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyInvestment Real Estate Banker
Raleigh, NC job
Primary Office Location: 501 Fayetteville Street. Raleigh, North Carolina. 27601. Join our team. Make a difference - for us and for your future. Investment Real Estate Banker 3 Business Unit: Commercial Banking Reports to: Varies by Assignment
Position Overview:
This position is primarily responsible for the marketing, underwriting and portfolio management of income-producing real estate assets. The incumbent solicits, evaluates, authorizes, or recommends all aspects of the credit loan process of commercial, real estate or mortgage loans. The incumbent advises borrowers on financial status and methods of payments. The incumbent develops and manages the borrower's Bank relationship including cross-selling Bank services and products.
Primary Responsibilities:
Meets with clients and prospects to obtain information for loan applications and to answer questions about the process. Explains to customers the different types of loans and credit options that are available and the terms of those services. Analyzes applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Requests and compiles copies of loan applicant, credit histories, background, credit information, tax returns, financial state and debt obligation information, corporate financial statements, and other financial information. Submits applications to credit analysts for verification and recommendation. Computes payment schedules.
Confers with credit representatives to aid in resolving loan and borrower problems. Negotiates payment arrangements with customers who have delinquent loans.
Analyzes potential loan markets and develops referral networks to locate prospects for loans. Works with clients to identify their financial goals and to find ways of reaching those goals. Markets bank products to individuals and firms, cross-selling bank services that may meet customer's needs.
Reviews and updates credit and loan files. Reviews loan agreements to ensure that they are complete and accurate according to policy. Manages accounts for delinquencies, credit reporting and asset quality.
Handles customer complaints and takes appropriate action to resolve them.
Stays abreast of new types of loans and other financial services and products to better meet customer's needs.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:
BA or BS
Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:
7
Skills Required to Perform the Primary Responsibilities of this Position:
Excellent project management skills
Excellent communication skills, both written and verbal
Excellent customer service skills
Excellent organizational, analytical and interpersonal skills
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in an equivalent lending or banking position and in a successful business relationship in a customer focused position
Knowledge of banking laws and regulations
Experience in community and civic activities
Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:
Valid Drivers License
Physical Requirements or Work Conditions Beyond Traditional Office Work:
Frequent driving (car, van, truck)
Equal Employment Opportunity (EEO):
It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
Auto-ApplyBank Information Security Governance Lead
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Bank Information Security Governance Lead.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position.
What you'll do:
Supports the first line of defense in by leading and supporting the design, implementation, and continuous improvement of Information Security (IS) governance, risk, and compliance programs within the Bank Technology Office. Oversees the development and enforcement of IS policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Acts as a key liaison between the Association's IS function and various Bank business units ensuring alignment with enterprise security policies and standards.
Continuously monitors IS environments to identify emerging risks related to cybersecurity, infrastructure, applications, and third-party services. Provides expert consultative services across Bank.
Conducts forward-looking risk assessments for new technology initiatives, system changes, and digital transformation projects.
Analyzes incident trends and control gaps to anticipate potential risk scenarios and recommend preventive measures.
Partners with and leads IT/IS teams to embed IS risk considerations early in the project lifecycle and ensure timely mitigation strategies.
Develops, improves, and enforces IS policies, standards, procedures, and frameworks to ensure regulatory compliance and mitigate risks.
Oversees audits, exams, and reviews to monitor compliance with internal policies and external regulations, including GDPR, HIPAA, GLBA, and PCI DSS.
Communicates and/or builds communications for senior leadership and the Board of Directors regarding information security strategic timelines, investments, risk mitigation, and expected results.
Defines, maintains, and enforces IS policies, standards, and procedures to ensure compliance with relevant laws, regulations, and industry best practices.
Stays informed and applies knowledge of emerging technologies, regulations (e.g., AI), and best practices to Information Security governance and compliance.
Supports the alignment of the IS roadmap with IT strategy and business goals, aligning with Association risk and regulatory frameworks (RCSA).
Provides continuous monitoring, improvement, and reporting on IS risk metrics and key risk indicators (KRIs).
Supports oversight of affiliate agreements for IS services, ensuring Bank compliance and risk ownership; reports on affiliate risk posture and mitigation.
Supports incident and issue management processes for Bank-impacting technology issues, ensuring rapid triage, root cause analysis, and remediation.
Mentors junior members of the IS governance team, providing guidance and support in their professional development.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree).
8 years experience supporting IS governance, risk management, compliance, or IS audit activities, including experience in a leadership role.
In-depth knowledge and application of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST, CIS Controls and CMMC
Demonstrated experience in developing and implementing IT policies, standards, and procedures.
Experience in leading the coordination of IT or IS audits and assessments, and ensuring compliance with regulatory requirements
A strong understanding of regulatory and compliance requirements applicable to the organization.
Experience interpreting complex IT or IS environments and detecting early warning signals.
Skilled in identifying potential failure points and simulating risk scenarios.
Experience communicating technical topics to non-technical audiences.
Proficiency in using data to identify trends, anomalies, and emerging risks.
Strong understanding of cloud, cybersecurity, and digital transformation risks.
Ability to articulate risk insights and influence stakeholders to take preventive actions.
Working knowledge of GRC platforms, vulnerability management tools, and risk dashboards.
What sets you apart:
Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.).
Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS)
Work experience in highly regulated work environments including other large financial institutions
Experience with data-driven analysis using AI tools and collaborating to drive process innovation
Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision.
Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization.
Compensation range: The salary range for this position is: $143,320-$273,930.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-ApplyBusiness Operations Lead
Hickory, NC job
Be the Leader Who Builds It from the Ground Up! Business Unit Manager - Greenfield Manufacturing Facility | Hickory, North Carolina
Are you ready to build something extraordinary?
We're launching a brand-new, state-of-the-art manufacturing facility in Hickory, NC, and we're seeking a Operations Leader who's ready to lead from day one - shaping the operation, the culture, and the future success of our business.
This isn't just another management role - it's a career-defining opportunity to take ownership of a greenfield project, overseeing construction of the main plant, installation of a CTL line, and the creation of a world-class team focused on excellence in metals processing and fabrication.
About the Role
As the Business Operations Leader, you'll take full responsibility for the success of the business unit - leading operations, sales, profitability, and strategic growth. You'll drive performance across every area of the plant, from process optimization to customer satisfaction, all while fostering a culture of continuous improvement and accountability.
What You'll Do
Lead and oversee all daily operations to ensure alignment with company goals.
Drive growth through strategic pricing, strong customer relationships, and margin improvement.
Manage P&L and develop business strategies for sustainable profitability.
Partner with customers and suppliers to create mutually beneficial agreements.
Track and improve KPIs across safety, quality, efficiency, and cost.
Implement Lean and continuous improvement initiatives.
Guide product development and innovation to fuel long-term growth.
Build, mentor, and empower a high-performing cross-functional team.
What You Bring
Bachelor's degree in Business, Engineering, or related field.
5-7+ years of progressive leadership in manufacturing or industrial operations.
Proven P&L management experience and operational leadership success.
Background in metals, fabrication, or processing (strongly preferred).
Entrepreneurial mindset with a hands-on, customer-first approach.
Experience with ERP systems, Lean Manufacturing, or quality systems is a plus.
Strong communication, strategic thinking, and problem-solving skills.
Why You'll Love This Opportunity
Be part of a greenfield launch - build the plant, the processes, and the team from the ground up.
Lead with impact - make real decisions that shape the business's success.
Grow with us - we're investing in people, technology, and long-term excellence.
Competitive compensation, benefits, and the chance to define your legacy.
Travel up to 25% to connect with customers, suppliers, and company sites.
Join Us
If you're a bold, results-driven leader ready to build and lead a next-generation manufacturing operation, we want to hear from you.
Apply today and take the lead in bringing our new Hickory facility to life!
Deposit Account Services Specialist
Greensboro, NC job
The position of Deposit Account Services Specialist requires knowledge of our core system, our deposit products, business analysis and dynamic options, Compliance and IRS and State of NC regulations pertaining to escheat, B and C notices and NRA's. Also required is the ability to balance internal bank accounts; General Ledger accounts, FRB and BOA (correspondent bank) accounts and understand CDARS and ICS accounts. File maintaining accounts for set up or correction of customer accounts as necessary or by request from the branch; Areas of concentration: Deposit accounts; Cash letter adjustments, Charged off accounts and recoveries; State and Federal withholding; IRA Contributions and Distributions. HSA accounts, Qwickrates, CDARS and Brokerage accounts. Keep up with regulations and compliance issues for Deposit accounts. Attend training as requested, Test new release information and assist with conversions.
ESSENTIAL FUNCTIONS
Receive all new and revised deposit account signature cards, DDA, Savings and CD. Review all Health Savings and IRA paperwork for accuracy, compliance etc.
Process contact notes and/or email from Branches and Customer service. Assist in correcting account errors and update accounts ex dormant accounts; return mail, closed and charged off accounts etc.
Process Cash Letter adjustments/corrections on customer deposits & paid items.
Assist Cash Management, Business Support and Branches with questions involving Business Accounts, Account Analysis and Dynamic Transfers.
Reconcile Bank of America (BOA), Federal Reserve Bank (FRB), and PCBB statements daily. Prepare FRB Currency adjustments, BOA Foreign Item Adjustment and Viewpointe adjustments.
FDIC Totals for Finance Dept/Prepare FR 2900 Report.
Reconcile and process adjustments for Internal DDA accounts (IRA, CD, OC, Holiday Club). Review stale-dated Official, CD and IRA checks for Operational Risk Department.
Balance ACH Origination and Received files daily.
Process Unposted Items for Certificate of Deposits, Safe Deposit Boxes, General Ledger and IRA's.
Process Return Mail.
Remit IOLTA to NC and SC Bar Associations.
Assist Branch and Branch Support with customer questions regarding IRA and Health Savings account transactions, compliance, eligibility etc. Review and process transaction requests for IRA accounts.
Review daily Charged Off accounts and report to Chexsystems per procedures. Manually charge off Fed Benefit negative balance accounts.
Report daily Charge off Recoveries to Chex Systems and credit amounts recovered by Chexsystems to the charged off accounts.
Open and monitor special accounts ex: Qwickrate CD's, ICS & CDARS accounts. Balance the GL's to the Promontory Reports in the Promontory Portal. Assist customers with questions.
Balances GL Settlement and Recon for numerous GL accounts including: CD/IRA/SV& DDA Overdraft, Intransit and SDB; Cash in Transit; Cash Over/Cash Short; Check Deposits in Transit GL, GL Out of balance acct, ATM GL, Cash General Ledgers, Unposted GL Items.
Reg D Exceptions. Mail customer correspondence and/or change account type with 4
th
letter.
Daily settlement of Direct Exchange (Viewpointe).
Process IRS Levies and Garnishments. Hold funds in account, inform customer, branch and remit payment per instructions.
Review and process Indemnifying Agreements for accuracy and completeness.
Annually send Escheat letters for all deposit accounts, bank checks and safe deposit box contents that are scheduled for escheatment. Report and remit to NC State Treasurer annually in October.
View daily/monthly reports for exceptions and error; research and correct.
Monthly review the Preneed Burial reports, make corrections and send report to funeral homes.
Research customers/accounts listed on the annual IRS B&C notices and IRS Penalty letters to determine incorrect reporting and/or generate letters to customers informing them of required back up withholding. Begin backup withholding per IRS regulations.
Begin back up withholding on expired W-8s in January.
Assist in testing the GUI (core) system for annual releases and updates.
Assist in merger and acquisitions through testing and post-merger review. Upon request attend merger meetings and/or be available to visit acquired bank prior to merger to view account set up etc.
Assist Branch Support, Business Support, Branches and Customer Service on a variety of areas involving deposit accounts with customer inquiries, system options and valid values in BCR records.
Review and update Deposit Account procedures consistent with product changes as directed by Executive Management.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED); or the equivalent combination of education and experience.
Work related experience should consist of duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplyStrategic Execution & Operations - Business Execution Consultant
Charlotte, NC job
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
About this role:
Wells Fargo is seeking a Business Execution Consultant to participate in resolution of critical regulatory priorities.
Strategic Execution & Operations (SEO) Central Hub drives accountability, standardization, and transparency for enterprise execution of the Company's most pressing regulatory priorities by defining, maturing and monitoring governance routines for all stakeholders. This role will support program operations with regard to closure processes, artifact management and document preparation for external reviews.
In this role, you will:
Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
Determine areas of strength or Business Execution opportunity within defined scope of work
Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
Utilize independent judgment to guide moderate risk deliverables
Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
Collaborate and consult with leaders and executive management
Provide work direction to less experienced Strategy and Execution staff
Participate in user acceptance testing of enhancements to the Program's artifact management system, QA of ad-hoc data files and periodic document migrations
Monitor, track and report on key program activities such as validations, document refresh, etc.
Become a subject matter expert in artifact management and assist program stakeholders with questions and production issues
Assist with maintaining Central Hub sharepoint sites to ensure information is relevant and current
Assist with document packaging for external reviews
Required Qualifications, US:
2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Proficiency with Microsoft tools particularly SharePoint and Excel
Experience creating pivot tables and performing data analysis in Excel
Experience working on a regulatory initiatives
Ability to influence effectively in a matrix environment
Experience interacting with management level in a consultancy capacity
Ability to articulate complex concepts in a clear manner
Ability to take complex topics and boil them down to the salient points for different key audiences
Strong organizational, multi-tasking, and prioritizing skills
Experience working on business cases, prioritization of initiatives, execution, management and resolution of risks and issues while ensuring initiative(s) are delivered within agreed timelines
Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans, solutions, and test scripts
Experience administrating a SharePoint site and document / artifact management
Job Expectations:
Work location: 301 South Tryon Street - Charlotte. Expectation is to work in office a minimum 3 days per week per Company Hybrid standard.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Teller I
Asheville, NC job
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplySenior Treasury Capital Manager (US)
Charlotte, NC job
Hours: 40 Pay Details: $110,760 - $166,400 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Finance
Job Description:
Department Summary:
The Capital Reporting & Research team is a centralized function in the US Treasury group responsible for regulatory capital reporting and research under both US & Canadian rules. This role is accountable for assessing the capital impact of regulatory changes in the US and Canada as well as new products or initiatives by partnering with external and internal key stakeholders as applicable. In this role the analyst will be working on the enterprise capital reporting efficiency effort for the US Retail Segment and supports the implementation of regulatory changes for the US Retail Segment and US Legal Entities (i.e., Basel III Endgame).
Job Summary:
The Senior Treasury Capital Manager develops and executes complex capital management capabilities, strategies and/or structures for balance sheet management purposes. This role contributes to the continuous improvement of all processes, procedures, models, and system designs. Provides technical expertise, general direction, and subject matter expertise to the team.
Depth & Scope:
* Recognized as top level expert within the company and requires significant in-depth and/or breadth of expertise in their in a complex field and knowledge of broader related areas
* Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work
* Collaborates with Finance, Risk Management, Business Partners, and Regulatory Teams to support capital planning and reporting activities
* Conducts capital planning, forecasting, risk identification, or stress testing activities to evaluate capital adequacy and resilience
* Delivers insightful analysis and reporting to support internal management and fulfill external regulatory requirements
* Identifies, analyzes, and implements RWA and ROE optimization opportunities and strategic initiatives
* Leads activities related to balance sheet management including managing capital components, balance sheet strategies, and optimization initiatives to support regulatory and strategic objectives
* Provides advice on the interpretation of new and existing regulatory capital rules
* Represents the Bank at industry forums and bi-lateral discussions with regulators on capital issues
* Identifies and implements process improvements to enhance the efficiency, effectiveness, and automation of capital reporting planning and forecasting functions
* Acts as a key point of contact for internal audit, regulatory reporting deliverables, and governance activities related to capital management
* Ensures appropriate controls, reconciliations, and governance frameworks are in place for all capital management reports and/or forecasts
* Drives continuous improvements to the regulatory reporting and forecasting processes, focusing on timeliness, accuracy, efficiency and automation
* Benchmark against industry best practices and evolving regulatory standards to identify and implement capital optimization opportunities
* Manages capital distribution, issuance and redemption processes in accordance with regulatory capital requirements and internal governance standards
* Maintains capital management policies, including capital adequacy assessment to support internal capital ratio target setting
* Monitors compliance with regulatory capital limits and processes, as outlined in relevant capital management policies
Education & Experience:
* Undergraduate degree or equivalent work experience
* 10+ years of experience
Preferred Qualifications:
* Experienced in working with large datasets
* Experienced in working with excel, including Power Query and VBA
* Ability to communicate effectively, synthesizing complex issues to easy-to-understand messages
* Demonstrated strong conceptual and analytical abilities
* Exceptional problem-solving skills
* Excellent communication skills (both written and verbal)
* Excellent interpersonal skills, team player
* Advises business partners on capital impacts regarding new business products and initiatives
* Ensures accuracy, completeness and timeliness reporting to our Finance partners, Product Partners, Risk Management,
* Board, Financial Disclosures and Regulators Develops relationships with stakeholders across the bank, including other Finance functions, 2nd line and 3rd line risk functions
Customer Accountabilities:
* Understands and implements capital management requirements
* Works with the lending groups to review suitability of on-balance assets, and leads projects to enhance systems
* Invests the Bank's surplus cash in appropriate money market instruments
* Buys options to protect against adverse movements in interest rates
* Works closely with both liquidity and capital teams to determine the appropriate funding and capital needs of the Bank and ensures various key regulatory requirements are met.
Shareholder Accountabilities:
* Adheres to enterprise frameworks or methodologies that relate to activities for the business area
* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate
* Ensures respective programs / policies / practices are well managed, meet business needs, complies with internal and external requirements, and aligns with business priorities
* Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk activities as necessary
* Ensures business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
* Participates in cross-functional / enterprise / initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations
* Conducts internal and external research projects; support the development / delivery of presentations / communications to management or broader audience
* Monitors service, productivity and assesses efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
* Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements
* Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit
* Provides mentorship and subject matter expertise to junior and peer team members to enhance technical capabilities, support career development, and strengthen overall team performance
* Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including cross training within own team
* Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
* Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
* Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyQuantitative Risk Analyst Intern
Charlotte, NC job
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Quantitative Risk Analyst internship focuses on practicing skills that play a crucial role in identifying, assessing, and mitigating risk across USAA. You will learn real corporate world sophisticated quantitative techniques to model and lead risks and provide critical insights to advise strategic decisions. The opportunity may lead to selection into a two-year risk development rotational program following graduation. Rotational placings may vary depending on business needs.
Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.
The internship is based at USAA Corporate Headquarters in San Antonio, TX, Plano, TX, and Charlotte, NC. Interns offered full-time roles may have the opportunity to work out of one of USAA's satellite locations.
What you'll do:
Our Quantitative Risk Analyst Interns, work under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks:
Applies foundational knowledge to support the assessment of future risk, opportunities, and efficiency.
Applies foundational learning to help support the team in producing standard methodologies that quantify risk and aggregate exposures.
May assist with model validation activities and model validation reporting.
Participates in the production of analytical material needed for discussions with cross functional teams to understand sophisticated business objectives and influence solution strategies.
Compiles communication materials pertaining to analytical results, findings and solutions for governance committees and business process owners to influence business analysis.
Supports internal/external audits, regulatory reviews and rating agency requests.
What you have:
To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2026 internship will start on May 27, 2026 and last through August 7, 2026.
Graduation date cannot be prior to August 7, 2026
Pursuing a bachelor's degree or higher in Business, Finance, or related field at a 4-year accredited university.
0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required.
Foundational and conceptual knowledge of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area required.
Foundational knowledge of data analysis tools and techniques.
What sets you apart:
Knowledge of information security/IT
Knowledge of reporting and analysis, and control testing
Data analytical skills, risk management interest
Detail oriented/strong organization/ self-starter
Proficient with Excel
Compensation range: The salary range for this position is: $27 - $28. Interns will receive an intern stipend to assist with expenses.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Auto-Apply