Post job

What does a manager, programming support do?

Updated January 8, 2025
7 min read

Programming Support Managers are responsible for supervising the operations of programs led by an organization. Their duties include developing a program strategy, determining business requirements, implementing a project plan, procuring resources, and communicating roles, responsibilities, and objectives clearly. They are responsible for liaising with cross departments in achieving deliverables, contribute to process improvement solutions, and perform tradeoffs to achieve time-to-market optimizations. Programming Support Managers also track progress delivery, set key performance metrics, and administer change strategies.

On this page

Manager, programming support responsibilities

Here are examples of responsibilities from real manager, programming support resumes:

  • Manage and administer SharePoint site collection for a division of committees with a wide range of transit disciplines.
  • Manage programs for profit/nonprofit healthcare organizations and IDNs.
  • Plan, coordinate and execute events including the planning and execution of logistics and operations.
  • Conduct process mapping in order to seamlessly integrate the processes of all military branches and ensure compliance with all DoD regulations.
  • Document and present policy adjustment recommendations to executive oversight groups.
  • Conduct training and continuing education sessions with the Medicaid eligibility team.
  • Perform architecture needs analysis, including current environment evaluations, package selection & modeling.
  • Maintain hardware logistics and tracking incorporation status of various customers in support of fleet wide initiatives.
  • Create test plans/scripts and execute week-long healthcare duplicate billing system software qualification test with remote users.
  • Assist client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.
  • Provide oversight and management for the accountability and effective utilization of more than $255K in directorate appropriate and non-appropriat funds.
  • Project integration, including international coordination, for programs across multiple locations and products through virtual meetings and SharePoint collaboration sites.
  • Provide customer-facing leadership around program satisfaction, issue escalation, systematic enterprise risk and opportunity analysis, staffing and delivery excellence.
  • Conduct internal quality assurance calibration sessions to ensure QA monitoring consistency.
  • Develop and implement individualize care plans for elders participating in a SCO insurance.

Manager, programming support skills and personality traits

We calculated that 16% of Managers, Programming Support are proficient in Customer Service, Program Management, and Veterans. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Time-management skills.

We break down the percentage of Managers, Programming Support that have these skills listed on their resume here:

  • Customer Service, 16%

    Developed measurements and standards for Customer Service projects with emphasis on driving standards of excellence and customer satisfaction.

  • Program Management, 11%

    Led and mentored PMO team in Program Management methodologies increasing overall program maturity levels.

  • Veterans, 10%

    Gathered information from Veterans using the Veteran Information Form (VIF) provided by Vet Center Staff.

  • Project Management, 9%

    Complete Project Management with expertise on resource management, tracking budget, efforts management and Process implementation.

  • Technical Support, 9%

    Led national technical support and program development across field operations nationwide.

  • Oversight, 9%

    Provided oversight and management for the accountability and effective utilization of more than $255K in directorate appropriated and non-appropriated funds.

"customer service," "program management," and "veterans" are among the most common skills that managers, programming support use at work. You can find even more manager, programming support responsibilities below, including:

Interpersonal skills. The most essential soft skill for a manager, programming support to carry out their responsibilities is interpersonal skills. This skill is important for the role because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." Additionally, a manager, programming support resume shows how their duties depend on interpersonal skills: "applied interpersonal and problem solving skills to ensure highest level of customer service. "

Organizational skills. Many manager, programming support duties rely on organizational skills. "social and human service assistants must often complete lots of paperwork and work with many different clients," so a manager, programming support will need this skill often in their role. This resume example is just one of many ways manager, programming support responsibilities rely on organizational skills: "obtained o level nec for optimized organizational level nalcomis (windows based system). "

Time-management skills. managers, programming support are also known for time-management skills, which are critical to their duties. You can see how this skill relates to manager, programming support responsibilities, because "social and human service assistants often work with many clients." A manager, programming support resume example shows how time-management skills is used in the workplace: "maintained a caseload of 45-50 patients, working under strict deadlines. "

Communication skills. For certain manager, programming support responsibilities to be completed, the job requires competence in "communication skills." The day-to-day duties of a manager, programming support rely on this skill, as "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." For example, this snippet was taken directly from a resume about how this skill applies to what managers, programming support do: "launch the changing worlds sharepoint network for internal communications. "

Problem-solving skills. Another crucial skill for a manager, programming support to carry out their responsibilities is "problem-solving skills." A big part of what managers, programming support relies on this skill, since "social and human service assistants help clients find solutions to their problems." How this skill relates to manager, programming support duties can be seen in an example from a manager, programming support resume snippet: "collaborated with business and it groups translating business requirements into technical solutions and technical capabilities into enhanced business processes. "

Most common manager, programming support skills

Choose from 10+ customizable manager, programming support resume templates

Build a professional manager, programming support resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your manager, programming support resume.
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume
Manager, Programming Support Resume

Compare different managers, programming support

Manager, programming support vs. Advocate

An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause. Most of the duties will vary depending on the line of organization or duty involved; however, an advocate must have extensive knowledge or background on the subject matter. Furthermore, an advocate must be present at gatherings regarding the cause, assist in the negotiation and mediation processes involving contracts and legal documentation, provide or convey accurate information, and defend what they represent.

If we compare the average manager, programming support annual salary with that of an advocate, we find that advocates typically earn a $26,692 lower salary than managers, programming support make annually.While the two careers have a salary gap, they share some of the same responsibilities. Employees in both manager, programming support and advocate positions are skilled in customer service, veterans, and support services.

There are some key differences in the responsibilities of each position. For example, manager, programming support responsibilities require skills like "program management," "project management," "technical support," and "oversight." Meanwhile a typical advocate has skills in areas such as "cleanliness," "patients," "safety planning," and "mental health." This difference in skills reveals the differences in what each career does.

The education levels that advocates earn slightly differ from managers, programming support. In particular, advocates are 4.5% less likely to graduate with a Master's Degree than a manager, programming support. Additionally, they're 0.9% more likely to earn a Doctoral Degree.

Manager, programming support vs. Resident

A resident, often known as a resident physician, is a medical doctor who just graduated from medical school and pursued the residency program for further training. Residents work with health care team members to provide direct medical care by diagnosing medical problems and devising appropriate treatment plans. Depending on their medical specialty and training, residents may assist in performing surgeries to patients but are supervised by senior residents and physicians. Residents must also have an in-depth understanding of ethical, socioeconomic, and medical-legal issues surrounding patient care.

A career as a resident brings a lower average salary when compared to the average annual salary of a manager, programming support. In fact, residents salary is $5,600 lower than the salary of managers, programming support per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both managers, programming support and residents have skills such as "customer service," "developmental disabilities," and "cpr. "

In addition to the difference in salary, there are some other key differences worth noting. For example, manager, programming support responsibilities are more likely to require skills like "program management," "veterans," "project management," and "technical support." Meanwhile, a resident has duties that require skills in areas such as "home health," "patients," "rehabilitation," and "residency program." These differences highlight just how different the day-to-day in each role looks.

Average education levels between the two professions vary. Residents tend to reach lower levels of education than managers, programming support. In fact, they're 5.6% less likely to graduate with a Master's Degree and 0.9% more likely to earn a Doctoral Degree.

Manager, programming support vs. Liaison

A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.

On average, liaisons earn lower salaries than managers, programming support, with a $12,452 difference per year.managers, programming support and liaisons both have job responsibilities that require similar skill sets. These similarities include skills such as "customer service," "veterans," and "logistics," but they differ when it comes to other required skills.

There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a manager, programming support is likely to be skilled in "program management," "project management," "technical support," and "oversight," while a typical liaison is skilled in "patients," "home health," "rehabilitation," and "patient care."

Liaisons typically earn similar educational levels compared to managers, programming support. Specifically, they're 2.1% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.

Manager, programming support vs. Resident assistant

Resident assistants help manage peers or younger students who live in a particular residence hall on campus. They are usually in charge of welcoming fellow students, providing residence hall tours, and helping students cope with their new environment. To help students become more at ease with their environment, resident assistants usually act as buddies. They answer inquiries that the students may have and act as the bridge between the students and the residence hall management. They assist with administrative activities in the residence hall, such as handing out forms for students and ensuring documents are correctly filled out.

Resident assistants tend to earn a lower pay than managers, programming support by an average of $36,218 per year.While some skills are required in each professionacirc;euro;trade;s responsibilities, there are some differences to note. "customer service," "program management," "veterans," and "project management" are skills that commonly show up on manager, programming support resumes. On the other hand, resident assistants use skills like home health, vital signs, residential life, and compassion on their resumes.resident assistants reach lower levels of education compared to managers, programming support, in general. The difference is that they're 10.8% more likely to earn a Master's Degree, and 0.9% less likely to graduate with a Doctoral Degree.

Types of manager, programming support

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse community and social services jobs