Mario Tricoci Hair Salons & Day Spas jobs in Naperville, IL - 22 jobs
Client Experience Specialist - Geneva
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Geneva, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As a
Client Experience Specialist,
you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit.
Here are some highlights of what you will be doing in this role:
Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs.
Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services.
Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc.
Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand.
Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement.
Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards.
Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members.
Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience.
Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience.
Execute Transactional Procedures: Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols.
Here are some of the skills that we are looking for in this individual:
Minimum 1-2 years' experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!
Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills.
Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations.
Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours.
Strong communication and interpersonal skills with an emphasis on active listening.
Strong communication, excellent communication skills and organizational skills.
Proficient in using computer systems and point-of-sale software.
Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients.
Professional appearance and demeanor, representing the Tricoci brand with pride.
Ability to work a variety of schedules including evenings and/or weekends.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$38k-49k yearly est. 2d ago
Looking for a job?
Let Zippia find it for you.
Salon Assistant - Naperville
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Naperville, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
Do you have in interest in the beauty industry? Are you passionate about applying hair treatments? We are looking for Salon Assistants who want to make an impact! We have part-time and full-time roles!
Here are some highlights of what you will be doing in this role:
Responsible for providing a high standard of assistance to Hairstylists and Hair Colorists by performing:
Shampooing clients,
Applying and monitoring treatments,
Executing conditioning treatments,
Support the standards of Tricoci by maintaining:
Blow dry/self-serve stations,
Hairstylist stations,
Shampoo areas,
Dispensary areas,
Laundry (keeping up with the flow of services) and more.
Ensure safety standards and cleanliness, keeping the work area clean and equipment properly sanitized.
Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure board compliance.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Here are some of the skills that we are looking for in this individual:
Experience with retail, hospitality, or customer service in a fast-paced environment.
Ability to work various schedules including evenings, weekends, and some holidays.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Able to stand on your feet for prolonged periods of time.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$24k-31k yearly est. 18d ago
Assistant General Manager - Naperville
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Naperville, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As an Assistant General Manager, you have the entrepreneurial spirit to grow the business, attract and retain a diverse and innovative team, build a strong community and ensure exceptional client service in a fast-paced environment while executing results at a high level. You will be responsible for providing outstanding leadership within your Salon and Spa location to foster an inclusive, respectful and fun working environment. You will lead with the General Manager the Salon & Spa by ensuring exceptional guest services in a fast-paced environment.
Here are some highlights of what you will be doing in this role:
Responsible for the day-to-day operations of the entire Salon & Spa, including:
Outstanding guest service expectations,
Organizing the day/week/month (scheduling)
Conduct daily walk-throughs,
Cultivate and maintain the Tricoci culture of community, trust, innovation, development, and growth opportunities.
Driving sales goals in both services and products,
Troubleshooting as changes happen throughout the day.
Manage your business through key performance indicators (KPIs) and P&L, ensuring overall profitability of the location.
Effectively communicate job responsibilities, performance expectations, guest service standards, and company policies/guidelines to all team members.
Perform opening and closing duties as needed, following established procedures.
Review and prepare weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverage.
Conduct sales audits, monitor sales data, and prepare bank deposits.
Assist in the recruitment and training process for team members.
Maintain standards to ensure safety and maintenance and compliance with all state licensing and health requirements.
Perform various administrative functions and tasks as assigned by the General Manager.
Here are some of the skills that we are looking for:
3+ years of management experience in a high-volume retail, beauty/spa or retail or service environment.
Strong organizational skills and attention to detail with a focus on results.
Strong communication, excellent communication skills and organizational skills.
Ability to multitask and thrive in a fast-paced, high energy and evolving environment.
Proven analytical, problem-solving, and decision-making skills, to handle critical situations utilizing good judgment and professionalism.
An aptitude for creating and maintaining an environment of collaboration and teamwork.
Time management skills with the ability to set clear goals, communicate goals and provide feedback/coaching, monitor productivity goals, and evaluate results and meet deadlines.
Motivated self-starter who can work independently and be a team member within the company.
Flexible and available to work varied shifts, including evenings and weekends.
The following is required for this position:
Standing or walking in the Salon & Spa for prolonged periods of time.
The ability to lift up to twenty-five pounds.
Regularly reach, bend, squat, and other physical movements.
Regularly exposed to scents, odors, or fumes from various treatments.
Why You'll Love Working With Us
Comprehensive Medical/Rx insurance with virtual visits available for your well-being
Dental and Vision insurance
Company matching 401(k) Plan
Health Savings Account (HSA) with generous employer match
Flexible Spending Account (FSA) for health, dependent and commuter benefits
100% employer-paid Basic Life insurance + option to purchase supplemental coverage for you and your family
100% employer-paid Long-term disability insurance (LTD)
Short-term disability (STD)
Critical Illness, Group Accident and Hospital Indemnity insurance available
Paid Time Off including Vacation, Holidays, and Paid Leave
Wellness benefits including EAP with 5 free sessions (per situation)
Growth opportunities within a diverse, inclusive and fun working environment!
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$41k-57k yearly est. 21d ago
Service Support Assistant - Skokie
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Skokie, IL
Job Description
Service Support Assistant
The Service Support Assistant plays a key role in delivering an exceptional client experience by providing attentive client service and maintaining the cleanliness, comfort, and presentation of all salon and spa areas. This position ensures that clients feel welcome and cared for throughout their visit by offering refreshments, assisting with amenities, and maintaining a serene, well-stocked environment. As a collaborative member of the Tricoci team, this role contributes to a culture of professionalism, teamwork, and outstanding client service throughout the salon and spa.
Essential Functions
Responsible for providing high standard customer service at Tricoci Salon & Spa.
Provide support and guidance to clients during their time in the salon/spa
Offer beverages as needed
Maintain cleanliness and organization across all areas including spa waiting rooms, spa quiet rooms, locker rooms, showers, bathrooms, changing areas, and nail areas.
Ensure locker rooms and vanities are fully stocked with robes, wraps, sandals, towels, and Tricoci amenities.
Sanitize showers and steam areas, dry walls, doors, and clean drains regularly.
Support daily laundry operations: wash, dry, fold, and replenish all linens, robes, and towels.
Maintain beverage stations: restock glassware, refill coffee, tea, and water service.
Follow all safety, sanitation, and hygienic procedures; ensure compliance with Tricoci cleanliness and brand standards.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Required Qualifications
Knowledge, Skills, and Abilities:
Experience hospitality, or customer service in a fast-paced environment.
Ability to work various schedules including evenings, weekends, and some holidays.
Strong communication and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong client relationships if necessary.
Able to stand on your feet for prolonged periods of time.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Physical Requirements and Work Environment
The physical requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Regularly requires use of hands and finger dexterity to handle and feel; uses arms to reach.
Regularly required to talk and hear.
Regularly required to bend or squat
Ability to lift up to 20 pounds
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodation during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$28k-34k yearly est. 27d ago
Licensed Massage Therapist - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Orland Park, IL
Job Description
Join our team today and receive either a $2,000** or a $4,000** sign-on bonus!
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Massage Therapist to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for massage and body treatments.
Here are some highlights of what you will be doing in this role:
Responsible for performing full body massage services including exfoliation treatments, and body wraps.
Provide consistent communication with our guests to identify their needs and set expectations throughout the treatment.
Follows all safety, sanitation, and hygienic procedures before, during and after services; always ensuring board compliance.
Regularly attend and participate in educational trainings to improve and strengthen wellness service expertise and develop new skills, this includes staff meetings, training sessions, sales promotions, external events, and industry shows.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Cultivates new client relationships and ensures retention of new and existing guests through high standards of service, courteous and attentiveness.
Achieving personal and salon service goals by informing and educating guests on new, innovative products, other services, and programs to build a strong guest base.
Maintains safety standards and cleanliness, keeping work area clean and equipment properly sanitized.
Proactively develops new clientele through delivering exceptional service, rebooking, referrals, and promotion.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Thorough knowledge of various massage modalities, such as deep tissue, Swedish, etc., and a willingness to learn to utilize various tools support wellness services, such as hot stone, cupping massage, etc.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time.
**Eligibility requirements apply, inquire within
$14-16.2 hourly 5d ago
Licensed Nail Technician - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Geneva, IL
Job Description
Join our team today and receive a $2,000 sign-on bonus!*
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Nail Technician to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for nail treatments.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
ADVANCED Training Opportunities:
Editorial Opportunities
Advanced Nail Art Application
Precision Polishing
Acrylic, Gel And Glass Artificial Nail Enhancements
Specialty Manicure And Pedicure Training
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time. Subject to terms and conditions.
$14-16.2 hourly 10d ago
Colorist
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Chicago, IL
Job Description
Our team is growing! We are looking for Colorists of all experience levels!
Why Tricoci:
We provide Colorists with a supportive, inclusive, and creative salon culture.
We promote a healthy work/life balance with paid time off and scheduling flexibility.
We offer a highly competitive compensation plan (no backbar fees) with the ability to earn commission on service + retail + tenure!
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
We provide 100% free to our Colorists the following:
Advanced, fast-tracked and customized onboarding training according to your technical skills.
We provide Continuing Education hours for license renewal at no cost to employees.
Training and guidance to support building your social media presence and your personal brand.
We offer unlimited growth and opportunities for professional advancement.
What You'll Need:
Active Illinois cosmetology license
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With Us
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$29k-39k yearly est. 10d ago
Client Experience Specialist - Arlington Heights
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Arlington Heights, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As a
Client Experience Specialist,
you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit.
Here are some highlights of what you will be doing in this role:
Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs.
Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services.
Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc.
Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand.
Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement.
Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards.
Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members.
Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience.
Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience.
Execute Transactional Procedures: Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols.
Here are some of the skills that we are looking for in this individual:
Minimum 1-2 years' experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!
Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills.
Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations.
Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours.
Strong communication and interpersonal skills with an emphasis on active listening.
Strong communication, excellent communication skills and organizational skills.
Proficient in using computer systems and point-of-sale software.
Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients.
Professional appearance and demeanor, representing the Tricoci brand with pride.
Ability to work a variety of schedules including evenings and/or weekends.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$38k-50k yearly est. 19d ago
Assistant General Manager - Oakbrook
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Oak Brook, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As an Assistant General Manager, you have the entrepreneurial spirit to grow the business, attract and retain a diverse and innovative team, build a strong community and ensure exceptional client service in a fast-paced environment while executing results at a high level. You will be responsible for providing outstanding leadership within your Salon and Spa location to foster an inclusive, respectful and fun working environment. You will lead with the General Manager the Salon & Spa by ensuring exceptional guest services in a fast-paced environment.
Here are some highlights of what you will be doing in this role:
Responsible for the day-to-day operations of the entire Salon & Spa, including:
Outstanding guest service expectations,
Organizing the day/week/month (scheduling)
Conduct daily walk-throughs,
Cultivate and maintain the Tricoci culture of community, trust, innovation, development, and growth opportunities.
Driving sales goals in both services and products,
Troubleshooting as changes happen throughout the day.
Manage your business through key performance indicators (KPIs) and P&L, ensuring overall profitability of the location.
Effectively communicate job responsibilities, performance expectations, guest service standards, and company policies/guidelines to all team members.
Perform opening and closing duties as needed, following established procedures.
Review and prepare weekly work schedules and approve service schedule changes and requests for time off to ensure adequate coverage.
Conduct sales audits, monitor sales data, and prepare bank deposits.
Assist in the recruitment and training process for team members.
Maintain standards to ensure safety and maintenance and compliance with all state licensing and health requirements.
Perform various administrative functions and tasks as assigned by the General Manager.
Here are some of the skills that we are looking for:
3+ years of management experience in a high-volume retail, beauty/spa or retail or service environment.
Strong organizational skills and attention to detail with a focus on results.
Strong communication, excellent communication skills and organizational skills.
Ability to multitask and thrive in a fast-paced, high energy and evolving environment.
Proven analytical, problem-solving, and decision-making skills, to handle critical situations utilizing good judgment and professionalism.
An aptitude for creating and maintaining an environment of collaboration and teamwork.
Time management skills with the ability to set clear goals, communicate goals and provide feedback/coaching, monitor productivity goals, and evaluate results and meet deadlines.
Motivated self-starter who can work independently and be a team member within the company.
Flexible and available to work varied shifts, including evenings and weekends.
The following is required for this position:
Standing or walking in the Salon & Spa for prolonged periods of time.
The ability to lift up to twenty-five pounds.
Regularly reach, bend, squat, and other physical movements.
Regularly exposed to scents, odors, or fumes from various treatments.
Why You'll Love Working With Us
Comprehensive Medical/Rx insurance with virtual visits available for your well-being
Dental and Vision insurance
Company matching 401(k) Plan
Health Savings Account (HSA) with generous employer match
Flexible Spending Account (FSA) for health, dependent and commuter benefits
100% employer-paid Basic Life insurance + option to purchase supplemental coverage for you and your family
100% employer-paid Long-term disability insurance (LTD)
Short-term disability (STD)
Critical Illness, Group Accident and Hospital Indemnity insurance available
Paid Time Off including Vacation, Holidays, and Paid Leave
Wellness benefits including EAP with 5 free sessions (per situation)
Growth opportunities within a diverse, inclusive and fun working environment!
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$42k-58k yearly est. 23d ago
Licensed Massage Therapist - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Geneva, IL
Job Description
Join our team today and receive either a $2,000** or a $4,000** sign-on bonus!
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Massage Therapist to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for massage and body treatments.
Here are some highlights of what you will be doing in this role:
Responsible for performing full body massage services including exfoliation treatments, and body wraps.
Provide consistent communication with our guests to identify their needs and set expectations throughout the treatment.
Follows all safety, sanitation, and hygienic procedures before, during and after services; always ensuring board compliance.
Regularly attend and participate in educational trainings to improve and strengthen wellness service expertise and develop new skills, this includes staff meetings, training sessions, sales promotions, external events, and industry shows.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Cultivates new client relationships and ensures retention of new and existing guests through high standards of service, courteous and attentiveness.
Achieving personal and salon service goals by informing and educating guests on new, innovative products, other services, and programs to build a strong guest base.
Maintains safety standards and cleanliness, keeping work area clean and equipment properly sanitized.
Proactively develops new clientele through delivering exceptional service, rebooking, referrals, and promotion.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Thorough knowledge of various massage modalities, such as deep tissue, Swedish, etc., and a willingness to learn to utilize various tools support wellness services, such as hot stone, cupping massage, etc.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time.
**Eligibility requirements apply, inquire within
$14-16.2 hourly 5d ago
Licensed Nail Technician - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Chicago, IL
Job Description
Join our team today and receive a $2,000 sign-on bonus!*
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Nail Technician to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for nail treatments.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
ADVANCED Training Opportunities:
Editorial Opportunities
Advanced Nail Art Application
Precision Polishing
Acrylic, Gel And Glass Artificial Nail Enhancements
Specialty Manicure And Pedicure Training
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time. Subject to terms and conditions.
$14-16.2 hourly 10d ago
Salon Assistant - Geneva
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Geneva, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
Do you have in interest in the beauty industry? Are you passionate about applying hair treatments? We are looking for Salon Assistants who want to make an impact! We have part-time and full-time roles!
Here are some highlights of what you will be doing in this role:
Responsible for providing a high standard of assistance to Hairstylists and Hair Colorists by performing:
Shampooing clients,
Applying and monitoring treatments,
Executing conditioning treatments,
Support the standards of Tricoci by maintaining:
Blow dry/self-serve stations,
Hairstylist stations,
Shampoo areas,
Dispensary areas,
Laundry (keeping up with the flow of services) and more.
Ensure safety standards and cleanliness, keeping the work area clean and equipment properly sanitized.
Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure board compliance.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Here are some of the skills that we are looking for in this individual:
Experience with retail, hospitality, or customer service in a fast-paced environment.
Ability to work various schedules including evenings, weekends, and some holidays.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Able to stand on your feet for prolonged periods of time.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$24k-31k yearly est. 18d ago
Client Experience Specialist - Crystal Lake
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Crystal Lake, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As a
Client Experience Specialist,
you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit.
Here are some highlights of what you will be doing in this role:
Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs.
Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services.
Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc.
Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand.
Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement.
Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards.
Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members.
Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience.
Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience.
Execute Transactional Procedures: Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols.
Here are some of the skills that we are looking for in this individual:
Minimum 1-2 years' experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!
Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills.
Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations.
Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours.
Strong communication and interpersonal skills with an emphasis on active listening.
Strong communication, excellent communication skills and organizational skills.
Proficient in using computer systems and point-of-sale software.
Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients.
Professional appearance and demeanor, representing the Tricoci brand with pride.
Ability to work a variety of schedules including evenings and/or weekends.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$38k-49k yearly est. 2d ago
Licensed Massage Therapist - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Chicago, IL
Job Description
Join our team today and receive either a $2,000** or a $4,000** sign-on bonus!
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Massage Therapist to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for massage and body treatments.
Here are some highlights of what you will be doing in this role:
Responsible for performing full body massage services including exfoliation treatments, and body wraps.
Provide consistent communication with our guests to identify their needs and set expectations throughout the treatment.
Follows all safety, sanitation, and hygienic procedures before, during and after services; always ensuring board compliance.
Regularly attend and participate in educational trainings to improve and strengthen wellness service expertise and develop new skills, this includes staff meetings, training sessions, sales promotions, external events, and industry shows.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Cultivates new client relationships and ensures retention of new and existing guests through high standards of service, courteous and attentiveness.
Achieving personal and salon service goals by informing and educating guests on new, innovative products, other services, and programs to build a strong guest base.
Maintains safety standards and cleanliness, keeping work area clean and equipment properly sanitized.
Proactively develops new clientele through delivering exceptional service, rebooking, referrals, and promotion.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Thorough knowledge of various massage modalities, such as deep tissue, Swedish, etc., and a willingness to learn to utilize various tools support wellness services, such as hot stone, cupping massage, etc.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time.
**Eligibility requirements apply, inquire within
$14-16.2 hourly 5d ago
Stylist
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Chicago, IL
Job Description
Our team is growing! We are looking for stylists of all experience levels!
Why Tricoci:
We provide Stylists with a supportive, inclusive, and creative salon culture.
We promote a healthy work/life balance with paid time off and scheduling flexibility.
We offer a highly competitive compensation plan (no backbar fees) with the ability to earn commission on service + retail + tenure!
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
We provide 100% free to our Stylists the following:
Advanced, fast-tracked and customized onboarding training according to your technical skills.
We provide Continuing Education hours for license renewal at no cost to employees.
Training and guidance to support building your social media presence and your personal brand.
Opportunity to earn your Bellami certification at no cost to you.
We offer unlimited growth and opportunities for professional advancement.
What You'll Need:
Active Illinois cosmetology license
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$14-16.2 hourly 10d ago
Client Experience Specialist - Skokie
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Skokie, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
As a
Client Experience Specialist,
you will be the first point of contact for our clients and play a crucial role in creating a warm, welcoming, and seamless experience from the moment they walk through our doors. Your exceptional interpersonal skills, attention to detail, and passion for delivering top-notch service ensure our clients feel cared for throughout their entire visit.
Here are some highlights of what you will be doing in this role:
Offer Personalized Care: Greet clients with warmth and professionalism, offer refreshments, guide them to specific service areas, and curate an overall experience aligned with their preferences and needs.
Encourage Future Visits: Schedule clients for their next appointment at checkout, ensuring they continue to enjoy the benefits of our services.
Achieve Key Performance Indicator (KPI) Targets: Success will be gauged through the achievement of objectives including rebooking rates, retail conversion, gift cards, etc.
Champion the Brand: Embrace and embody the values and culture of Tricoci Salon & Spa, becoming a living ambassador of our brand.
Seek Valuable Feedback: Gather insights from departing clients on their experience, showing our commitment to continuous improvement.
Uphold Brand Standards: Ensure waiting areas, reception areas, and other spaces are maintained according to company brand standards.
Facilitate Seamless Communication: Maintain an open line of communication with fellow team members and management, accurately logging messages into our system and ensuring timely communication between team members.
Share Your Expertise: Educate clients on our services, retail products, and promotions, assisting clients in their selections and elevating their experience.
Resolve Inquiries and Concerns: Skillfully address questions, fulfill requests, and resolve concerns, demonstrating your expertise and dedication to the client experience.
Execute Transactional Procedures: Handle cash and credit transactions accurately and efficiently, ensuring strict adherence to established credit card/cash management protocols.
Here are some of the skills that we are looking for in this individual:
Minimum 1-2 years' experience in a customer-facing role, preferably in a spa/salon, hospitality, or retail environment. Reservation experience a plus!
Provide mobile customer experience (via headset and tablet) with strong communication and organizational skills.
Ability to anticipate the needs of our clients, consistently going above and beyond to exceed their expectations.
Thrive in a fast-paced environment, maintaining composure and attention to detail even during peak hours.
Strong communication and interpersonal skills with an emphasis on active listening.
Strong communication, excellent communication skills and organizational skills.
Proficient in using computer systems and point-of-sale software.
Passion for the beauty and wellness industry, with a genuine desire to create exceptional experiences for clients.
Professional appearance and demeanor, representing the Tricoci brand with pride.
Ability to work a variety of schedules including evenings and/or weekends.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$38k-50k yearly est. 22d ago
Salon Assistant - Arlington Heights
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Arlington Heights, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
Do you have in interest in the beauty industry? Are you passionate about applying hair treatments? We are looking for Salon Assistants who want to make an impact! We have part-time and full-time roles!
Here are some highlights of what you will be doing in this role:
Responsible for providing a high standard of assistance to Hairstylists and Hair Colorists by performing:
Shampooing clients,
Applying and monitoring treatments,
Executing conditioning treatments,
Support the standards of Tricoci by maintaining:
Blow dry/self-serve stations,
Hairstylist stations,
Shampoo areas,
Dispensary areas,
Laundry (keeping up with the flow of services) and more.
Ensure safety standards and cleanliness, keeping the work area clean and equipment properly sanitized.
Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure board compliance.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Here are some of the skills that we are looking for in this individual:
Experience with retail, hospitality, or customer service in a fast-paced environment.
Ability to work various schedules including evenings, weekends, and some holidays.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Able to stand on your feet for prolonged periods of time.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$24k-31k yearly est. 16d ago
Licensed Massage Therapist - Multiple Locations
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Crystal Lake, IL
Job Description
Join our team today and receive either a $2,000** or a $4,000** sign-on bonus!
Tricoci is an innovative, high-end provider of salon and spa services and a fast-growing haircare brand that delivers in-salon results at home. Established in 1977 by legendary stylist Mario Tricoci, the Tricoci brand started with a simple vision to help people look and feel their best.
Now, the brand inspires entire communities by setting trends and putting confidence at the forefront of beauty. We are a team of the most creative minds in the industry.
We are looking for our next Licensed Massage Therapist to join our team. This individual will help create, cultivate, and promote a high-quality wellness environment for our guests. They will provide the Tricoci standard of services for massage and body treatments.
Here are some highlights of what you will be doing in this role:
Responsible for performing full body massage services including exfoliation treatments, and body wraps.
Provide consistent communication with our guests to identify their needs and set expectations throughout the treatment.
Follows all safety, sanitation, and hygienic procedures before, during and after services; always ensuring board compliance.
Regularly attend and participate in educational trainings to improve and strengthen wellness service expertise and develop new skills, this includes staff meetings, training sessions, sales promotions, external events, and industry shows.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Cultivates new client relationships and ensures retention of new and existing guests through high standards of service, courteous and attentiveness.
Achieving personal and salon service goals by informing and educating guests on new, innovative products, other services, and programs to build a strong guest base.
Maintains safety standards and cleanliness, keeping work area clean and equipment properly sanitized.
Proactively develops new clientele through delivering exceptional service, rebooking, referrals, and promotion.
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Thorough knowledge of various massage modalities, such as deep tissue, Swedish, etc., and a willingness to learn to utilize various tools support wellness services, such as hot stone, cupping massage, etc.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
*Tricoci reserves the right to modify or cancel this program at any time.
**Eligibility requirements apply, inquire within
$14-16.2 hourly 5d ago
Stylist
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Crystal Lake, IL
Job Description
Our team is growing! We are looking for stylists of all experience levels!
Why Tricoci:
We provide Stylists with a supportive, inclusive, and creative salon culture.
We promote a healthy work/life balance with paid time off and scheduling flexibility.
We offer a highly competitive compensation plan (no backbar fees) with the ability to earn commission on service + retail + tenure!
Here are some of the skills that we are looking for in this individual:
Valid and current Illinois license is required.
One to Three years' experience a plus.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Required education: High school or equivalent.
Able to stand on your feet or sit for prolonged periods of time.
Available to work a minimum of 4 days per week of varied shifts including evenings, weekends, and holidays.
We provide 100% free to our Stylists the following:
Advanced, fast-tracked and customized onboarding training according to your technical skills.
We provide Continuing Education hours for license renewal at no cost to employees.
Training and guidance to support building your social media presence and your personal brand.
Opportunity to earn your Bellami certification at no cost to you.
We offer unlimited growth and opportunities for professional advancement.
What You'll Need:
Active Illinois cosmetology license
Tricoci has 13 Chicagoland Salon | Spa's located in:
Arlington Heights
Bloomingdale
Chicago
Crystal Lake
Deerfield
Geneva
Libertyville
Naperville
Oakbrook
Orland Park
Schaumburg
Skokie
Vernon Hills
Why You'll Love Working With US
$14-$16.20 per hour plus the ability to earn over 50% commission
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!)
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$14-16.2 hourly 10d ago
Salon Assistant - Skokie
Tricoci Salon | Spa 4.1
Tricoci Salon | Spa job in Skokie, IL
Job Description
At Tricoci Salon & Spa, we believe in the power of beauty, self-care, and a sense of belonging. We're a leading name in the beauty industry, offering an experiential space where our clients and team members can discover their best selves.
Do you have in interest in the beauty industry? Are you passionate about applying hair treatments? We are looking for Salon Assistants who want to make an impact! We have part-time and full-time roles!
Here are some highlights of what you will be doing in this role:
Responsible for providing a high standard of assistance to Hairstylists and Hair Colorists by performing:
Shampooing clients,
Applying and monitoring treatments,
Executing conditioning treatments,
Support the standards of Tricoci by maintaining:
Blow dry/self-serve stations,
Hairstylist stations,
Shampoo areas,
Dispensary areas,
Laundry (keeping up with the flow of services) and more.
Ensure safety standards and cleanliness, keeping the work area clean and equipment properly sanitized.
Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure board compliance.
Be an active and engaged member of the Tricoci team that promotes teamwork and a high level of client services throughout the Salon and Spa.
Here are some of the skills that we are looking for in this individual:
Experience with retail, hospitality, or customer service in a fast-paced environment.
Ability to work various schedules including evenings, weekends, and some holidays.
Strong communication, excellent communication skills and organizational skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong guest relationships.
Able to stand on your feet for prolonged periods of time.
Why You'll Love Working With US
Competitive pay
Employee discounts (up to 90% off the Tricoci menu service pricing, 25-50% off retail and more!).
Growth opportunities within a diverse, inclusive and fun working environment
Comprehensive health insurance including medical/rx (including virtual visits) dental, vision, life and disability
Critical Illness, Group Accident and Hospital Indemnity insurance available
Company matching 401(k) Plan
Wellness benefits including EAP with 5 free sessions (per situation)
Paid Leave/Vacation
*Health insurance and 401(k) available after meeting eligibility requirements.
Tricoci inspires confidence within every client by catering to the unique needs of every individual, providing an experience that is anything but ordinary. Visit *************** for more information and follow us on Instagram @Tricoci_Official.
Tricoci is an equal opportunity employer.
All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Tricoci makes reasonable accommodations during all aspects of the employment process, including during the interview process.
It is our commitment to create an inclusive environment for all employees.
$24k-31k yearly est. 19d ago
Learn more about Mario Tricoci Hair Salons & Day Spas jobs