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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $88,784 | $42.68 |
| 2 | Summit, NJ | $85,102 | $40.91 |
| 3 | Chicago, IL | $81,483 | $39.17 |
| 4 | Cranston, RI | $80,231 | $38.57 |
| 5 | Rote, PA | $77,151 | $37.09 |
| 6 | New York, NY | $75,176 | $36.14 |
| 7 | Lakewood, MN | $68,807 | $33.08 |
| 8 | Omaha, NE | $67,130 | $32.27 |
| 9 | Los Angeles, CA | $67,052 | $32.24 |
| 10 | Pewaukee, WI | $63,455 | $30.51 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $114,780 | $55 | - |
| 2 | Flight Service Specialist | $102,696 | $49 | - |
| 3 | Senior Client Service Specialist | $93,212 | $45 | - |
| 4 | Customer Service Executive | $90,348 | $43 | - |
| 5 | Customer Service Senior Associate | $89,460 | $43 | - |
| 6 | Specialist | $77,702 | $37 | - |
| 7 | Customer Relationship Specialist | $76,182 | $37 | - |
| 8 | Service Officer | $73,763 | $35 | - |
| 9 | Service Consultant | $69,008 | $33 | - |
| 10 | Senior Service Specialist | $67,227 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Berkshire Hathaway | $87,984 | $42 | 2 |
| 2 | Raymond James Financial | $77,176 | $37 | 164 |
| 3 | Morgan Stanley | $71,787 | $35 | 277 |
| 4 | Cigna | $70,780 | $34 | 11 |
| 5 | Aetna | $69,635 | $33 | - |
| 6 | Safeco Insurance | $61,673 | $30 | - |
| 7 | Prudential Retirement Insurance And Annuity Co | $60,171 | $29 | - |
| 8 | M&T Bank | $60,071 | $29 | 13 |
| 9 | AmTrust Financial | $59,765 | $29 | 4 |
| 10 | State National Companies | $47,556 | $23 | - |
| 11 | Genworth | $39,909 | $19 | - |
| 12 | The Cincinnati Insurance Companies | $38,739 | $19 | 1 |
| 13 | Legg Mason | $37,790 | $18 | - |
| 14 | Aimco | $35,600 | $17 | - |