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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Franklin Town, MA | $82,705 | $39.76 |
| 2 | Hoboken, NJ | $78,076 | $37.54 |
| 3 | Washington, DC | $75,785 | $36.44 |
| 4 | Philadelphia, PA | $70,416 | $33.85 |
| 5 | New York, NY | $68,859 | $33.11 |
| 6 | Colchester, VT | $63,790 | $30.67 |
| 7 | Chicago, IL | $50,028 | $24.05 |
| 8 | Los Angeles, CA | $47,975 | $23.06 |
| 9 | Fargo, ND | $45,888 | $22.06 |
| 10 | Richmond, VA | $45,780 | $22.01 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $103,931 | $50 | - |
| 2 | Information Service Specialist | $79,638 | $38 | - |
| 3 | Senior Client Service Specialist | $78,254 | $38 | - |
| 4 | Senior Technical Service Specialist | $73,260 | $35 | - |
| 5 | Senior Service Specialist | $71,669 | $34 | - |
| 6 | Transactional Specialist | $70,507 | $34 | - |
| 7 | Service Consultant | $63,537 | $31 | 1 |
| 8 | Processing Specialist | $60,870 | $29 | - |
| 9 | Operations Specialist | $59,231 | $28 | - |
| 10 | Service Officer | $57,925 | $28 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | W. R. Berkley | $72,702 | $35 | 2 |
| 2 | Pacific Life Re | $44,505 | $21 | 4 |