Technical Customer Care Representative (11-7pm)
Massachusetts Medical Society job in Waltham, MA
The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine, NEJM Evidence, NEJM AI, NEJM Catalyst, NEJM Journal Watch, and through our accredited and comprehensive continuing medical education programs.
The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work - at home, onsite in our Waltham office, or a combination of the two - based on their preferences and our business needs. Because what matters is the work we do, not where we do it.
The Technical Customer Care Representative provides an exceptional customer experience by resolving issues in a timely manner using various systems, software, and support tools. Provides resolution support for all calls and email tickets, including level 1 technical support issues related to digital products. Supports all MMS and NEJM Group products, programs, and services.
Responsibilities:
* Support all MMS and NEJM Group products, programs, and services by assisting customers, MMS members, and subscription agents via phone, Zendesk email tickets, and live chat. Demonstrate effective communication and active listing skills to understand customer needs, provide timely solutions, and escalate issues as needed to ensure resolution.
* Resolve MMS member inquiries: research member profiles on the membership management system; provide information on education programs, registration, and CME credits; troubleshoot site access issues, update website user information, and provide subscription management support. Coordinate closely with Membership Processing to resolve membership and dues concerns.
* Ensure accuracy of pricing and customer financial transactions, processing adjustments as needed. Adhere to established workflows and business rules, making exceptions when appropriate.
* Troubleshoot site access and technical issues across all product sites, support tools, and department applications. Report issues for escalation to the proper technical team using internal systems.
* Maintain expert knowledge of systems, processes, workflows, product business rules, and website functionality, using department procedures, macros, and Wiki as needed to proactively resolve issues.
* Provide process and workflow improvement suggestions to the manager to enhance the customer experience.
* Performs other duties as assigned.
Qualifications:
* A Bachelor's degree with 2+ years' customer service experience required.
* Exceptional problem-solving, decision-making, communication, and call-handling skills, including active listening and de-escalation techniques. Organizational skills and strict attention to detail are essential.
* Ability to communicate technical resolutions to non-technical customers in a clear and concise manner. Must be able to work independently in a team-oriented, fast-paced, multi-project environment.
* Strong familiarity with Zendesk (or similar customer support platforms), as well as subscription and membership management systems, is required.
* Must be comfortable using collaboration and project management tools such as Jira and Slack.
Compensation:
The target base pay range for this role is between $55,000 and $58,000. Salary is commensurate with skills, qualifications, and experience.
Benefits:
Our generous benefits offerings include: 2 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!
The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.
The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.
Managing Director, New Business & Strategic Partnerships
Massachusetts Medical Society job in Waltham, MA
The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine, NEJM Evidence, NEJM AI, NEJM Catalyst, NEJM Journal Watch, and through our accredited and comprehensive continuing medical education programs.
The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work - at home, onsite in our Waltham office, or a combination of the two - based on their preferences and our business needs. Because what matters is the work we do, not where we do it.
The Managing Director, New Business & Strategic Partnerships is focused on potential revenue growth opportunities and business model transformation, leads NEJM Group business development activities, within and across program and product lines, and ensures that business development efforts support the strategic goals of the organization. With a focus that extends outside the current organization and business lines, the Managing Director, New Business & Strategic Partnerships, identifies, evaluates, and defines value propositions and business models for potential new business lines, strategic partnerships, investments, and acquisitions. They will work with product development and editorial teams, as needed, to increase growth and impact via new business models. They will also work with sales, as needed, in researching, developing and growing revenue through new channels or partners. Acts as business advisor to the senior team and areas within NEJM Group and across MMS to help diversify revenue opportunities.
Responsibilities:
1) Engage organizations and external subject matter experts in meaningful dialogue to explore their goals and emerging trends in AI in medicine and healthcare, identifying where NEJM Group can uniquely contribute-leveraging our trusted brand and core strengths to shape impactful commercial opportunities.
2) Working with the senior team, lead development of a strategy to evolve and grow the NEJM Group business, leveraging AI, core capabilities, content, and partnerships.
3) Collaborate with appropriate internal departments to help define and accomplish strategic objectives, especially as they relate to new business lines and international growth opportunities.
4) Lead organization in high-value licensing/strategic partnership initiatives, including developing and implementing strategy and tactics to grow licensing of NEJM Group content to companies and organizations active in AI.
5) Identify, evaluate, and propose new business line & revenue opportunities that leverage NEJM Group's core content and capabilities for financial impact, strategic alignment, operational requirements, and scalability. Work with appropriate business leads to create the business case for opportunities, including market analysis, value proposition, strategic fit, financial models, and funding options.
6) Research, propose, and pursue structural options to fund new growth opportunities.
7) Additional responsibilities as needed.
Qualifications:
* An MBA or other advanced degree in a related area or equivalent experience is required.
* 10+ years' experience in publishing management and corporate strategy is also required; medical publishing experience is preferred.
* Proven track record in identifying new commercial opportunities and collaborating with business teams to develop new products/services in an online environment that result in revenue growth.
* Ability to work in a matrix environment to create teams for maximum efficiency and results is essential.
* Proficiency with business case development and financial modeling.
Compensation:
The target base pay range for this role is between $220,000 and $250,000. Salary is commensurate with skills, qualifications, and experience.
Benefits:
Our generous benefits offerings include: 3 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!
The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.
The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.
Vascular Tech Per Diem-Stoneham, MA
Stoneham, MA job
This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following Ultrasound duties: Utilizes Ultrasound Technology to provide images of internal body structures. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.
Job Overview
Perform vascular ultrasound procedures on assigned patients according to the policies, procedures, philosophy, and objectives of the department and hospital. Perform vascular ultrasound procedures that follow radiological standards in a safe, accurate and timely manner, meet the American College of Radiology (ACR) imaging standards and allow the radiologist and/or physician to make a radiological diagnosis. Responsible for designated areas and/or procedures as assigned. Work cooperatively within departments and other service lines to create a system of quality health care. Work independently as required.
Job Description
Minimum Qualifications:
1. Associate degree in Radiology or related field.
2. Registered Vascular Sonographer (ARDMS) or Registered Vascular Specialist (CCI).
3. Two (2) years of experience as a Vascular Ultrasound Technologist.
4. Basic Life Support Certification.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Independently perform vascular ultrasound procedures on patients as assigned according to policy and radiological standards.
2. Verify patient and procedure to be performed.
3. Provide clear and accurate instructions to patients.
4. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient.
5. Ensure patient and staff safety for equipment used.
6. Participate in ongoing education and training.
7. Perform quality control on equipment and devices as required.
8. Communicate with other staff/departments to coordinate care of patients.
9. Maintain supply stock and request stock to be ordered when necessary.
10. Keep all work areas clean and functional according to DPH and The Joint Commission.
11. May teach students and support new technologists.
Physical Requirements:
1. Frequent standing, occasional sitting, walking, and lifting 30-35 lbs.
2. Manual dexterity using fine hand manipulation to operate radiology equipment.
3. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms.
4. Exposure to bodily fluids and communicable diseases.
Skills & Abilities:
1. Knowledge of radiologic equipment, examinations, and procedures.
2. Knowledge of radiation safety protocols.
3. Good communication skills.
4. Good customer service skills.
5. Ability to organize and set priorities.
6. Ability to work independently.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$44.17 - $56.32
Lung Nodule PA Navigator
Boston, MA job
A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems. These roles focus on providing high-quality patient care and promoting wellness. APCs work collaboratively with physicians and other healthcare professionals to diagnose and treat a variety of acute and chronic conditions. In addition, this role focuses on care under the supervision of licensed physicians including conducting comprehensive patient assessments, ordering and interpreting diagnostic tests, diagnosing and treating acute and chronic conditions, injuries, and illnesses, developing and implementing treatment plans in collaboration with supervising physicians, prescribing medications and performing procedures, educating patients and families on treatment options, health maintenance, and preventive care and adjusting treatment plans as necessary
Job Overview
This Physician Assistant - Pulmonary position is responsible, within the legal limitations, for assisting the physician staff of the Department in the provision of medical services to patients. The position performs complete, detailed and accurate initial evaluations including medical histories, reviews patient records to develop comprehensive medical status reports, and order laboratory, radiological and diagnostic studies appropriate for complaint, age, race, gender, and physical condition of the patient. Assumes responsibility to coordinate treatment plans, monitors progress, refers patient as necessary to appropriate sources for care under the direction of the supervising physician. The position understands the philosophy, objectives, policies and procedures of Nursing Service and provides for their implementation. Works cooperatively within department and other services to create a system of quality health care.
-Perform comprehensive evaluations for patients eligible for lung cancer screening (e.g., low-dose CT), including medical history, physical examination, and review of prior imaging.
-Counsel and educate patients on lung cancer screening including benefits and risks, and discuss management of suspicious lung nodules, including biopsy, surgery, or surveillance.
-Assess and address psychosocial needs and barriers to care, providing emotional support to patients and families. -
Promote and counsel for healthy behaviors that support lung health, including smoking cessation.
-Order and interpret appropriate imaging and laboratory tests based on clinical assessment.
-Manage and monitor patients with lung nodules (both within and outside the screening program) according to established guidelines, interpreting imaging, determining next steps, and ensuring timely follow-up. -
Collaborate with pulmonologists, radiologists, oncologists, surgeons, and other specialists to coordinate comprehensive care, including weekly multidisciplinary thoracic conference. -
Ensure timely referral of patients requiring further diagnostics, biopsy, or specialty care.
-Maintain accurate, timely and complete patient records, including histories, exam findings, test results, and care plans. -
-Manage and update the Low-Dose CT (LDCT) Dashboard to track patients' screening and follow-up status, ensuring results communication to patients, timely reminders, and compliance with surveillance protocols.
-Communicate with referring clinicians.
-Participate in community outreach along with members of the lung nodule program.
-Contribute to ongoing evaluation of the lung nodule program by reviewing patient outcomes, identifying gaps in care, and making recommendations for improvement.
-Stay current with advancements in lung cancer screening and nodule management through continuing education, conferences, and research.
Job Description
Minimum Qualifications:
1. Bachelor's degree.
2. Successful completion of a Physician's Assistant program.
3. Physician's Assistance Licensure within the first three months following the receipt of a complete application for medical staff membership and privilege.
4. Physician's Assistant Certification.
5. Basic Life Support (BLS) certification.
Preferred Qualifications:
1. State and federal controlled substances registration.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Manages a broad spectrum of patients and performs a wide range of clinical, diagnostic and therapeutic procedures.
2. In collaboration with the healthcare team, assesses the health status of patients by obtaining complete and thorough medical histories and performing physical examinations, laboratory and diagnostic studies. Diagnose health and developmental problems and care for patients suffering from acute and chronic diseases.
3. Assesses patient/family psychosocial needs, educational needs, learning readiness, and barriers to learning during admission process.
4. Examines patients, records, and discriminates between normal and abnormal findings to recognize early stages of a serious physical or emotional problem. Consult with physician concerning patient evaluation and condition.
5. Develops an effective, comprehensive plan of care individualized to the age and needs of each patient using established standards of care, knowledge of disease entities, and human growth and development and emotional, social and spiritual needs and following hospital standards.
6. Communicates professionally with patient/family, other practitioners, physicians, and co-workers.
7. Sets priorities and modifies patient care in response to changing situations. Demonstrates judgment in consulting MD regarding all patient encounters. May triage and refer to appropriate source when primary care patients present with new symptoms.
8. Orders appropriate labs and radiological testing based on assessment of needs.
9. Maintains required records, reports and statistics. Maintains accurate patient records, charts and documentation for administrative purposes.
10. Demonstrates appropriateness of prescribing habits (i.e. agents, volume, and refill).
11. Encourages preventative medicine through patient education and counseling. Recognizes that patient and family teaching are an integral part of the role and follows through on teaching that has been initiated with appropriate documentation.
12. Interpret patient needs to other clinical personnel participating in the care through direct communication and input into care plans.
13. Works collaboratively with physician to manage care of patients in a cost-effective manner. Utilize appropriate resources across the system including nursing interventions. Utilize organizational skills to complete assigned work effectively and on time.
14. May orient and train new Physician Assistants, coordinate staff schedules, assist with performance evaluations, and provide guidance on effective team building.
15. May participate in rounds with residents, completes daily patient management assignments and assists with patient care and disposition. Handles medical emergencies during regular working hours on the inpatient service.
Physical Requirements:
1. Lifting and turning patients of 30-35 lbs.
2. Prolonged standing and walking.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
4. Exposure to infectious disease and possible carcinogenic chemicals and blood-borne pathogens.
5. Requires manual dexterity using fine hand manipulations for performing procedures and computer keyboard.
6. Requires ability to see computer screen, reports, and perform assistance in procedures with accuracy. 7. Requires ability to hear instructions from physician.
Skills & Abilities:
1.Ability to assess the needs of patients of all different age groups and to provide care appropriately.
2. Effective Interpersonal skills needed for interacting with physicians, staff, patients and their families, and so forth.
3. Excellent analytical skills needed for evaluating patients and coordinating treatment plans.
4. Possess the maturity, self-confidence, and ability to follow complex patient management plans as directed by the attending physician.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$116,480.00 - $145,600.00
Clinical Social Worker LICSW - Pediatrics: Developmental/Behavioral Pediatrics - Boston - Sign-on Bonus Eligible
Boston, MA job
This role focuses on safeguarding and promoting the welfare of patients and can provide services if necessary. In addition, this role focuses on performing the following Social Work duties: Provides social work assistance to patients and families relating to developmental disabilities and life events in all areas of service as a member of multi-disciplinary team and in liaison with community resources. Responsibilities also include identification, assessment, and coordination of cases and anticipation of needs related to illness, hospitalization, finances, education, and home/community service. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically, responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.
Job Overview
This position oversees a range of clinical social work services to patients/clients and families in inpatient, ambulatory and community settings utilizing individual, family or group modalities and practicing within the guidelines of professional social work ethics and standards. Participates in a multi-discipline case conferences. Consult with agency care providers regarding social service needs of clients and families.
Job Description
Minimum Qualifications:
1. Master's degree in Social Work from an accredited institution.
2. Licensed Independent Clinical Social Worker (LICSW).
3. Five (5) years of related experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Provides psychosocial assessment of the individual and family, including limitations, deficits and strengths in their current situation and environment, as well as functional level. May conduct a psychiatric social work assessment according to the Diagnostic and Statistical Manual of Mental Disorders (DSM-5). Develops treatment plans with appropriate and competent interventions.
2. Responsible for psychosocial assessment and intervention in crisis situations that often involve issues of suicide, homicide, family violence, elder or child abuse.
3. Demonstrates sound clinical judgment in assessing the patient's needs for long-term care, including evaluating the home and family situation, helping the patient and family to develop an in-home care plan, exploring alternatives to in-home care and arranging for placement if necessary.
4. Provides treatment, therapy, psycho-education and/or counseling utilizing individual, family or group modalities.
5. Provides information, referral and creative resource acquisition for specific individual and family needs both within the Hospital and in the community as indicated. Assists patients/families to understand psychosocial factors impeding their maximal utilization of hospital and community resources.
6. Collaborates with and provides psychosocial consultation to the health care team to promote a smooth, coordinated plan of care. Aids the team in understanding and integrating the significance of psychosocial factors in relation to patient's illness, treatment and recovery. Identifies psychosocial issues that may impede progress. Makes recommendations to the team regarding patient/family care and management. Assists health care team to assist patient/family level of understanding to make informed decisions.
7. Provide medical social services to the patient's family member or caregiver on a short-term basis when necessary to remove a clear and direct impediment to the effective treatment of the patient's medical condition or rate of recovery.
8. Treats patients and families with dignity and respect at all times. Offers time for questions and answers; demonstrates empathy in communication while working toward optimal health goals.
9. Provides outreach, case finding/screening for high-risk issues that may impact on patient's progress, participation in plan, discharge or ability to utilize resources.
10. Assists with discharge planning issues to ensure continuity of care. Formulates, coordinates and implements the psychosocial components of outpatient care.
11. Consults, collaborates and communicates with a wide range of social, governmental and legal agencies, courts, schools, clinics, other hospitals, physicians and other sources.
12. Serves as a patient/family advocate with a variety of systems both internally and externally as required. May be called upon to testify in court.
13. Ensures clinical documentation is complete and according to departmental standards. Performs other administrative documentation and record keeping, such as accountability and statistical reports, billing forms, student intern evaluations, performance evaluations, etc. in complete and timely manner.
14. Initiates policy and program development in specific service area or team, utilizing knowledge of state-of-the-art programs and promoting social work values such as patient self-determination and social justice. Initiates, participates in and supports policy and program development in the Department of Social Work Services.
15. Actively engages in the regularly scheduled meetings, programs and activities of the Department. Serves on departmental committees. Represents the profession and Department in hospital and community meetings and committees.
16. Participates in social work professional education, supervision and teaching activities; supervises or trains staff social workers, student interns, house staff, nurses, medical students, and volunteers as required.
17. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
18. Continually monitors, assesses and modifies his/her own social work practice and programs. Conducts quality improvement activities and research regarding service delivery and effectiveness of interventions, as required.
19. Conducts or participates in professional organizations, grant writing, teaching, public presentations, seminars and workshops. May supervise staff social workers, social work associates, social work interns, parent consultants, house staff, nurses, medical students and volunteers as required.
20. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines.
Physical Requirements:
1. Normal office setting.
2. Inpatient and/or outpatient clinic patient care setting.
3. Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
4. Requires manual dexterity using fine hand manipulation to operate computer keyboard.
5. Requires ability to see computer screen and reports.
Skills & Abilities:
1. Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process.
2. Knowledge of casework process and community resources in relation to health (including mental health), illness, and disability.
3. Knowledge of current social work theory and practice, the ability to apply treatment and case management methods, and familiarity with community issues and resources.
4. Understanding of organizational theory and practice in large systems and the knowledge of social and health care policies and systems.
5. High degree of diagnostic, treatment, interpersonal, organizational, and communication skills.
6. Analytical skills required assessing patient needs, to develop associated treatment modalities and to provide effective counseling.
7. Computer skills and knowledge of general office programs, spreadsheet programs, database programs, and presentation programs (Word, Excel, Access, PowerPoint).
8. Ability to read/write and communicate in English.
9. Excellent interpersonal skills.
10. Ability to function well in very busy situations.
11. Responsible and reliable.
12. Good organization skills.
13. Ability to engage a wide variety of patients and collaterals in the acute treatment and discharge planning process.
14. Ability to identify and access community resources.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$72,371.94 - $90,464.92
Clinical Pharmacy Specialist, Advanced Heart Failure and Heart Transplant
Boston, MA job
Opportunity for the position to be a Senior Clinical Pharmacist Specialist, dependent upon qualifications and experience of the candidate.
This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties: Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense medicine/controlled substances. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.
Job Overview
Clinical Pharmacy Specialists work closely with other health practitioners to improve the health of patients by providing pharmaceutical care to individual patients and by serving as an expert resource to physicians, nurses, and other health professionals and caring for patients of the assigned service areas. Responsible for the optimization of drug therapy, control and analysis of the formulary; and the identification and remediation of drug related problems. Reviews and approves medication orders, monitors drug therapies, and provides drug information. Acts as an ambassador and educator for medication safety and best medication practices and drug therapy research within the organization. Pharmacists supervise and direct support personnel. Provides leadership by facilitating the development, implementation, and maintenance of hospital and departmental systems that promote desirable patient outcomes. Ensures the pharmacy is operated within the limits of State and Federal regulations.
Job Description
Minimum Qualifications:
1. Doctor of Pharmacy (PharmD) AND Two (2) years of clinical pharmacy experience in a hospital OR Bachelor's Degree in Pharmacy AND Five (5) years of clinical pharmacy experience in a hospital
2. Pharmacist License.
Preferred Qualifications:
1. Doctor of Pharmacy (PharmD) AND Three (3) years of clinical pharmacy experience in a hospital OR Bachelor's Degree in Pharmacy AND Seven (7) years of clinical pharmacy experience in a hospital.
2. PGY1 Pharmacy Residency.
3. PGY2 Residency in a relevant area of practice.
4. Pharmacy Board Certification.
5. Active Board of Pharmacy Specialties (BPS) credential in a related area of practice.
6. Experience in drug utilization review and analysis.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Provides prospective evaluation and monitoring of drug therapy.
2. Coordinates review of policies and procedures related to clinical practice.
3. Participates in the development and implementation of treatment guidelines, protocols and clinical pathways.
4. Participates in the development of departmental drug-specific and population-specific initiatives.
5. Directs and coordinates the clinical activities of the assigned pharmacy service area. Responsible for preparing, compounding and dispensing medications to patients in accordance within state, federal laws.
6. Reviews and accurately interprets physician's orders checking for appropriateness of orders as to indication, clarity, accuracy of dose, drug allergy, potential drug interactions and duplication (two or more drugs with the same therapeutic action).
7. Detects and reports medication errors and adverse drug reactions in a timely manner.
8. Communicates professionally with Physicians, Nurses and other healthcare professionals regarding medication related issues.
9. Prepares and presents to the appropriate committees evidence-based reviews of drugs requested for formulary addition.
10. Actively participates in hospital multi-disciplinary committees, multi-disciplinary patient rounds on a daily basis.
11. Participates in periodic reviews of therapeutic classes of drugs and present findings to the Pharmacy and Therapeutics Committee and others.
12. Represents the pharmacy department at committees, councils and meetings throughout the organization.
13. Performs medication counseling and medication history taking when requires, expertly performs basic patient care services such as blood glucose testing, blood pressure monitoring, peak flow meters, BLS/ACLS (if required by care setting).
14. Actively participates in developing department policies and procedures, maintaining the drug formulary, education of the pharmacy, nursing and medical staffs, and in department quality improvement efforts.
15. Participates in the professional development of clinical pharmacy specialists and clinical pharmacists by serving as a preceptor for pharmacy students, interns, externs, foreign graduates, and pharmacy residents (when applicable). Maintains relationships with local colleges of pharmacy.
16. May present research at state and national professional meetings, seek publication in a refereed journal, or maintain an adjunct faculty appointment at a school of pharmacy.
17. Oversees the preparation, compounding and dispensing of medications to patients and manages support staff (when required).
18. Participates in Pharmacy Quality Programs that relate to: People; Clinical excellence; Operational excellence; Financial performance and growth; Safety and quality; and Research.
19. Recommends appropriate medication doses and adjustments as indicated by patient clinical condition.
20. Identifies, documents, resolves and works to prevent drug therapy problems.
21. Monitors compliance with treatment guidelines, protocols and clinical pathways and present findings to the appropriate committees.
Physical Requirements:
1. Ability to walk and stand 25-75% of the day and to occasionally lift up to 30 pounds.
2. Requires sometimes reaching and grasping below, at, and above shoulder level.
3. Requires regularly grasping, typing, and fine manipulation with hands.
4. Works in an area with some discomfort due to dust, dirt, and temperature changes.
5. Possibility of cuts from broken glass and some exposure to hazardous chemicals.
6. Frequently required to speak, hear, communicate and exchange information.
7. Ability to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.
8. Ability to work in confined or open environments.
9. Ability to work independently or in a team environment.
Skills & Abilities:
1. Knowledge of clinical best practices and standards for optimizing medication use
2. Superior verbal and written presentation skills.
3. Superior communication skills, including developing and giving presentations, both 1-1 and group.
4. Knowledge of integrated health networks and health plan drug formularies.
5. Maintains skill, knowledge and competency as an expert in pharmaceutical care of the assigned specialty area.
6. Project and resource management skills.
7. Creative thinking and problem-solving skills.
8. Ability to understand importance of and respect for the confidentiality of all patient information in accordance with applicable standards and regulations.
9. Ability to work independently with minimal supervision and as part of a team.
10. Comfort with and adaptability to contemporary healthcare workplace technologies including but not limited to electronic medical record(s), software applications, messaging systems, video chat, and team collaboration platforms (e.g. Microsoft Teams, etc.)
11. Ability to work with all ages, backgrounds, ethnicities, and life experiences.
12. A robust understanding of chronic health condition management and population management.
13. Ability to prioritize and resolve critical issues efficiently and effectively.
14. Detail oriented, with strong organizational skills and multi-tasking abilities.
15. Willingness and ability to learn and utilize new technology and procedures that will continue to develop in their role and throughout the organization.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$124,800.00 - $155,933.24
Interpreter- Toisanese/Cantonese
Boston, MA job
This role focuses on performing activities associated with evaluating, developing, recommending, implementing, and carrying out the policies and procedures related to the delivery of high-quality patient care. In addition, this role focuses on performing the following Language Services duties: Listens to, understands, translates and provides support to those individuals with physical or mental impairments when it comes to language, such as speech therapy or speaking a foreign language. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices.
Job Overview
Under general supervision, this position provides accurate interpretation for patient/families who have Limited English Proficiency (LEP). This position interprets the spoken language and culture between two or more individuals from English to the target language and back into English again to ensure accurate cross-language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English. Acts as culture broker to identify when cultural differences are leading to a misunderstanding on the part of either the provider or patient. Language services are performed in designated areas according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.
Job Description
Minimum Qualifications:
1. High School diploma or equivalent
2. Medical Interpreter Certification from an accredited college or university
3. One (1) year of relevant interpreting experience
4. Bilingual
Preferred Qualifications:
1. National Certification for Medical Interpreters
2. Three (3) years of relevant experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Interprets the spoken language from English into the target language and from the target language into English for patients, physicians and staff.
2. Combines the ability to interpret both culture and language.
3. Participates in family meetings with social workers to assist in completing forms, obtaining financial aid for clients, transferring patients, etc.
4. Contacts non-English speaking patients to obtain consent signatures, give notification of appointments, and explain procedures, diagnosis, medical history, etc.
5. May accompany non-English speaking patients to operating room or other departments when presence is needed. May participate in patient/client care conferences.
6. Translates correspondence, brochures, documents and special diagnostic procedures from English into the target language.
7. May be required to take on-call requests to be available for emergencies at night and on weekends.
8. Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
9. Adhere to applicable policies, procedures as they pertain to patient/client care and to applicable personnel qualifications.
10. Demonstrates a knowledge and understanding of what to report to the CEO or Chief Compliance Officer when concerns of corporate compliance arise.
11. Ensures compliance within guidelines set forth by regulatory agencies (DPH, ERISA etc.) and demonstrates compliance with Home Health Foundation policies and procedures.
12. Practices confidentiality principles set by the agency and federal HIPAA/HITECH guidelines.
13. Participates in all mandatory in-services
Physical Requirements:
1. Prolonged, extensive, or regularly standing/walking.
2. Regularly lifts and/or move 25 pounds and occasionally lift and/or move up to 100 pounds.
3. Frequently requires reaching, stooping, bending, kneeling, crouching, and climbing stairs.
4. Frequent exposure to hazardous chemicals, sick patients, bodily substances, noise and possible exposure to radiation, lasers, electric shock, etc.
5. Regularly exposed to the risk of blood borne diseases and other transmissible infections.
6. Contact with patients under wide variety of circumstances.
7. Specific vision abilities apply including close vision, distance vision and ability to adjust focus.
8. The noise level in the work environment is usually moderate.
Skills & Abilities:
1. Ability to read/write and communicate in both languages.
2. Ability to provide effective and clear interpretation and communication.
3. Advanced knowledge in areas of interpreting techniques and medical terminology, basic anatomy and physiology, diagnostic procedures and treatments in both English and target language.
4. High degree of courtesy and tact required in regular contacts with patients and their families involving patient related information of a sensitive and or/confidential nature.
5. Excellent interpersonal skills.
6. Ability to function well in very busy situations.
7. Responsible and reliable.
8. Good organization skills.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$23.04 - $28.80
Radiologic Technologist - Full-Time - Sign-on Bonus Eligible
Boston, MA job
Schedule:
Wednesday, 7:00 AM - 7:00 PM, Thursday, 8-hour shift, Friday 8-hour shift, Saturday, 7:00 AM - 7:00 PM
This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following Diagnostic Radiology duties: Evaluates physical conditions related to diagnostics are typically technically skilled and able to operate medical imaging equipment for this purpose. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.
Job Overview
Perform radiologic procedures on assigned patients according to the policies, procedures, philosophy, and objectives of the department and hospital. Perform radiologic procedures that follow radiological standards in a safe, accurate and timely manner, meet the American College of Radiology (ACR) imaging standards and allow the radiologist and/or physician to make a radiological diagnosis. Responsible for designated areas and/or procedures as assigned. Work cooperatively within departments and other service lines to create a system of quality health care. Work independently as required.
Job Description
Minimum Qualifications:
1. Associate degree in Radiology or related field.
2. Radiologic Technologist Certification (ARRT).
3. Radiologic Technologist state license eligible.
4. Basic Life Support Certification.
Preferred Qualifications:
1. X-Ray experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Independently perform radiologic procedures on patients as assigned according to policy and radiological standards.
2. Verify patient and procedure to be performed.
3. Provide clear and accurate instructions to patients.
4. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient.
5. Ensure patient and staff safety for equipment used.
6. Participate in ongoing education and training.
7. Perform quality control on equipment and devices as required.
8. Communicate with other staff/departments to coordinate care of patients.
9. Maintain supply stock and request stock to be ordered when necessary.
10. Keep all work areas clean and functional according to DPH and The Joint Commission.
11. May teach students and support new technologists.
Physical Requirements:
1. Frequent standing, occasional sitting, walking, and lifting 30-35 lbs.
2. Manual dexterity using fine hand manipulation to operate radiology equipment.
3. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms.
4. Exposure to bodily fluids and communicable diseases.
Skills & Abilities:
1. Knowledge of radiologic equipment, examinations, and procedures.
2. Knowledge of radiation safety protocols.
3. Good communication skills.
4. Good customer service skills.
5. Ability to organize and set priorities.
6. Ability to work independently.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$40.00 - $43.49
Academic Finance Leader
Boston, MA job
About Tufts Medicine
Tufts Medicine is an innovative, mission-driven health system that unites the best of academic and community medicine to deliver exceptional, connected, and accessible care. Our system includes Tufts Medical Center, the principal teaching hospital of Tufts University and Tufts University School of Medicine, as well as Lowell General Hospital, Lowell General Hospital - Saints Campus, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Tufts Medicine Behavioral Health Hospital (opening Fall 2025), Tufts Medicine Care at Home, Tufts Medicine Integrated Network, and a network of 2,300 physicians across Massachusetts and southern New Hampshire. We treat the most complex conditions, keep our communities healthy, and bring research breakthroughs to life.
Onsite at Tufts Medical Center Boston, MA.
Job Overview
This position serves as a strategic partner in advancing the academic and research missions across Tufts Medicine (TM), Tufts University School of Medicine (TUSM), and Tufts Medical Center (TMC). Responsible to align and oversee funds flow across the academic enterprises, implement efficiencies in current processes, and establish standardized sponsored fund accounting structures across the health system. Collaborate with academic, research, and clinical leaders to ensure fiscal accountability, regulatory compliance, and long-term sustainability of academic and research priorities.
Job Description
Minimum Qualifications:
1. Bachelor's degree in Accounting, Finance, Business Administration, or related field.
2. Fifteen (15) years of progressive financial management experience, including leadership in a complex academic healthcare environment, research and education, budget development, funds flow, and sponsored program financial management.
Preferred Qualifications:
1. Master's degree in related field.
2. CPA, CMA, or CFA credential.
3. Experience in an Academic Medical Center, medical school, or integrated health system.
4. Experience with research finance, philanthropy finance, and academic budgeting (UME, GME, endowed positions, faculty appointments).
5. Experience with federal funding structures, e.g., CTSI funding, NIH funding mitigation strategies, and federal indirect cost/F&A structures.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Oversee and integrate the research and education (academic) budgets across TM and TMC.
2. Support budget development and ongoing management of Dean/CAO office budgets, incorporating research, Undergraduate Medical Education (UME), Graduate Medical Education (GME), and faculty development.
3. Support execution of Tufts Medicine-Tufts University research priorities, including CTSI, research/education initiatives, and cluster hire funding.
4. Provide strategic oversight for research funds flow, including clinical trials (central vs. departmental models).
5. Direct funds flow between TM/TMC and TUSM, to support the research and education mission, including support for research infrastructure, shared services, educational roles including site directors, joint appointments, per-student fees, and named positions (e.g., coaches, clerkship directors).
6. Oversee faculty funding streams including endowed professorships, directorships, and joint appointments.
7. Lead development, review, and updates to research and special fund financial policies in alignment with system priorities and federal guidelines.
8. Develop financial models for NIH/F&A funding decreases and lead F&A Joint Allocation Group (JAG) processes.
9. Drive Medicare cost report optimization to maximize education-related reimbursements.
10. Support educational agreements between Tufts Medicine, TUSM, and partner institutions (including Children's Hospital).
11. Manage resident funding, and expansion planning at Lowell, Melrose, and future sites.
12. Develop and implement funds flow models that balance academic incentives with strategic investment in system-wide research and education.
13. Establish infrastructure for research and philanthropic fund accounting across the system, including F&A assessment and allocation.
14. Oversee sundry fund management and philanthropic fund compliance, ensuring optimal utilization and alignment with institutional goals.
15. Partner with TU and internal stakeholders to establish policies and processes for research and education philanthropy.
16. Ensure compliance, maximize resource utilization, and align philanthropic funding with academic and research priorities.
Physical Requirements:
1. This is largely a sedentary role, which involves sitting most of the time, but may involve movements such as walking, standing, reaching, ascending/descending stairs, and operating office equipment.
2. Frequently required to speak, hear, communicate, and exchange information.
3. Ability to see and read computer displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.
4. Requires manual dexterity using fine hand manipulation to operate computer keyboard.
Skills & Abilities:
1. Strong leadership and team management skills and the ability to direct senior-level staff.
2. Deep knowledge of academic and research finance within a healthcare system.
3. Strong knowledge and understanding of federal research and academic funding regulations and funding mechanisms (e.g., NIH, Medicare cost reporting).
3. Strategic thinker with ability to design sustainable funds flow and financial models.
4. Excellent communication and interpersonal skills and the ability to influence stakeholders at all levels.
5. Analytical and problem-solving skills and ability to improve processes.
6. Ability to navigate a complex, matrixed organization with competing priorities.
Job Profile Summary
This role focuses on performing a variety of financial activities, including accounting, financial analysis, audit, tax, and collections, while ensuring compliance with regulatory standards. In addition, this role focuses on performing the following Finance Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$162,773.52 - $207,541.52
Respiratory Therapist - ECMO Specialist - NICU (Sign-on Bonus Eligible)
Boston, MA job
It takes a lot of very smart, hard-working and talented people to provide the level of care that we give to our patients. Tufts Medical Center is an internationally respected academic medical center and we pride ourselves not only on the sophistication of the care we deliver, but the compassionate way in which we provide it. And that starts with our employees.
Job Description
This position is responsible for respiratory care for patients of all age groups, who are diagnosed with cardio-pulmonary dysfunction. Services are provided throughout the Tufts Medical Center are complex. This includes the ICUs, in-patient rooms, the Emergency Room, and outpatient clinics. A request for service originates from the medical staff of Tufts Medical Center. It may be written or verbal and can be communicated to the therapist by direct telephone conversation and/or beeper page. The patient's nurse or unit secretary conveys the order.
All patients are assessed for their needs initially and on an on-going basis until no longer required. Documentation of services provided is recorded in the Respiratory Therapy Progress Notes section located on the department flow sheet. A copy of this document is filed in the patient Medical Record.
A list of the specific practices available by this department is noted below. A Respiratory Therapist is under the direction of the Director and Assistant Director of Respiratory Care. Patient services are available 24 hours/day, 365 days/year. Services are provided in accordance to policies and procedures agreed upon by the Medical Directors of the department. Clinical Practice Guidelines have and continue to evolve as the framework of clinical respiratory care practice. These practices are well referenced and sponsored by the American Association for Respiratory Care.
Opportunities for growth and career expansion include:
PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
Neonatal and pediatric training
Advanced certifications: ACLS, NRP, PALS
Incentive career ladder supporting expanded skillsets
Participation in neonatal and pediatric transport program
Extracorporeal Membrane Oxygenation (ECMO) training
Participation in orientation of new employees, primary preceptor opportunities
Quality and Safety initiatives: participating in composing and maintaining clinical practice guidelines and protocols
Participation in various departmental and critical care research opportunities
Initiates patients on invasive and non-invasive mechanical ventilation; routinely checks and maintains proper function of ventilator in conjunction with the physician order.
Abides with infection control guideline for invasive and non-invasive equipment per departmental policy. Changes and adjusts ventilator parameters based on clinical assessment and blood gas analysis in accordance with physician orders.
Weans patients from mechanical ventilation and other therapies through patient assessment and adjusting parameters within prescribed protocols.
Administer inhaled medications in accordance with institutional guidelines derived from the department of respiratory care and pharmacy.
Administers oxygen using low flow, high flow, open and closed circuits.
Embodies patient and family centered care. Explains procedures to patients and family.
Provides services to analyze blood specimens for blood gases, glucose and electrolytes in neonatal and pediatric intensive care units.
Administers Positive Pressure Breathing, (e.g. CPAP or BiPAP), which consists of the application of positive pressure to the upper airway to promote better lung inflation and aerosol distribution.
Routinely assists in the transport of patients requiring life-support to and from referral hospitals.
Provides in-house transport of mechanically ventilated and other high-risk patients.
Provides non-traditional therapies, e.g. Nitric Oxide gas administration, as ordered.
Provides resuscitation and support services at all high-risk deliveries.
Monitors effectiveness of therapy using non-invasive techniques such as pulse oximetry, end tidal CO2 and transcutaneous PO2/PCO2, in addition to invasive techniques such as arterial blood gas sampling.
Analyzes inspired oxygen concentration using various oxygen analyzers.
Calibrates monitors and maintains Transcutaneous Oxygen Monitors, End Tidal CO2 and pulse Oximetry monitors.
Assists in Cardio-Pulmonary Resuscitation as part of Code Team primarily providing airway management and manual resuscitation. Commonly administers drugs via the endotracheal tube during cardiopulmonary rescue e.g. Lidocaine, Atropine Sulfate and Epinephrine.
Documents therapy, patient assessment, and interventions performed and test results in the progress notes of the medical record in a concise, accurate, and thorough manner.
Transcribe a detailed shift note for all patient's cared for during the shift.
Responsible for acknowledging the proper assembly of all respiratory therapy equipment prior to and during patient use.
Performs daily rounds and fairly bills patients for services rendered.
Attend rounds daily with the intensive care unit critical care team and is an active participant in the patient's care.
Assists with development of in-service programs for departmental personnel.
Assists the Associate Director with the orientation of new employees; acts as a preceptor for new employees and is utilized as a clinical instructor for students enrolled in local universities.
Administers therapeutic agents such as Heliox, Surfactant, Tobramycin, Ribavirin and Pentamidine in accordance with established Departmental procedure.
Provides services for new clinical programs as research protocols are developed.
Qualifications
JOB KNOWLEDGE AND SKILLS:
Ability to walk and stand for approximately 90% of the time.
Ability to transport respiratory therapy equipment (up to 100 lbs.) using carts or wheels on the equipment to and from patient areas.
One needs to demonstrate the ability to communicate with and assess the patient needs of different age populations to provide the necessary care. This will be demonstrated by supervisory review of Daily Shift Notes documented in all areas of clinical practice. Skills will be rated as part of your Performance Appraisal.
Ability to perform all required duties under emergency and extreme stress situations.
When cross-trained to perform neonatal and pediatric services, one is expected to acquire and maintain NRP and PALS certification.
Demonstration of competency is required on an annual basis. This will include computer based training and evaluation in adult, pediatric and neonatal mechanical ventilators.
EDUCATION:
Bachelor's degree level in health profession, science or equivalent is preferred.
Associates degree in Respiratory Therapy is required.
Must possess the RRT credential.
Knowledge of medical terminology, physiology of the cardiopulmonary system and respiratory therapy science.
EXPERIENCE:
One to two years on the job experience in acute and critical care.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements
LICENSES, ETC:
Must be currently licensed and in good standing with the Licensure Board of Registration of Massachusetts.
Must be a Registered Respiratory Therapist, be issued Registration from the National Board of Respiratory Care.
AGE SPECIFIC COMPETENCIES:
Possesses and applies the skills and knowledge necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. This includes:
Knowledge of growth and development
Ability to interpret age specific data and response to care
Provide age specific communication
WORKING CONDITIONS/PHYSICAL DEMANDS:
Most work is performed on patient floors, emergency room, outpatient clinics, and respiratory therapy workrooms.
Exposure to infectious patients, blood products, and contaminated equipment.
Works with high-pressure gas systems and uses gas mixtures which support combustion.
Exposed to potentially toxic aerosols such as RibavirinÒ and PentamidineÒ and poisonous gases e.g. nitric oxide & nitrogen dioxide.
Frequent contact with patients and their families, medical and nursing staff, unit secretary and other employees.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$42.00 - $47.41
CT Technologist Overnight - Sign-on Bonus Eligible
Boston, MA job
Hours: 36 hours weekly, No on-call rotation
Friday 7:00 PM - 7:00 AM
Saturday 7:00 PM - 7:00 AM
Sunday 7:00 PM - 7:00 AM
This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following CT Scan duties: Utilizes CT Scan Technology to provide images of internal organs, bones, and soft tissue. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.
Job Overview
Perform Computed Tomography (CT) scan procedures on assigned patients according to the policies, procedures, philosophy, and objectives of the department and hospital. Perform CT scan procedures that follow radiological standards in a safe, accurate and timely manner, meet the American College of Radiology (ACR) imaging standards and allow the radiologist and/or physician to make a radiological diagnosis. Responsible for designated areas and/or procedures as assigned. Work cooperatively within departments and other service lines to create a system of quality health care. Work independently as required.
Job Description
Minimum Qualifications:
1. Associate degree in Radiology or related field.
2. Radiologic Technologist Certification (ARRT).
3. CT Certification (ARRT) or (NMTCB).
4. Radiologic Technologist state license eligible.
5. Two (2) years of experience as a CT Technologist.
Preferred Qualifications:
1. X-Ray experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Independently perform CT scans on patients as assigned according to policy and radiological standards.
2. Verify patient and procedure to be performed.
3. Provide clear and accurate instructions to patients.
4. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient.
5. Ensure patient and staff safety for CT equipment used.
6. Ensure IV access has been obtained and administer IV contrast.
7. Participate in ongoing education and training.
8. Perform quality control on equipment and devices as required.
9. Communicate with other staff/departments to coordinate care of patients.
10. Maintain supply stock and request stock to be ordered when necessary.
11. Keep all work areas clean and functional according to DPH and The Joint Commission.
12. May teach students and support new technologists.
Physical Requirements:
1. Frequent standing, occasional sitting, walking, and lifting 30-35 lbs.
2. Manual dexterity using fine hand manipulation to operate radiology equipment.
3. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms.
4. Exposure to bodily fluids and communicable diseases.
Skills & Abilities:
1. Knowledge of radiologic equipment, examinations, and procedures.
2. Knowledge of radiation safety protocols.
3. Good communication skills.
4. Good customer service skills.
5. Ability to organize and set priorities.
6. Ability to work independently.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$47.00 - $56.32
RN Navigator - Neurosurgery - Boston
Boston, MA job
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nurse Navigator duties: Focuses on the patient's needs and helps guide the patient through the healthcare system and works to overcome obstacles that are in the way of the patient receiving the care and treatment they require. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for: managing projects / processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.
Job Overview
The RN Navigator - Ambulatory serves as a liaison between patients, community resources, and providers and supports a smooth transition from outpatient setting to home with a goal of eliminating and/or reducing readmissions, patient satisfaction, and continuity of care across the continuum.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 3 Years of RN Experience OR 5 Years of Specialty LPN Experience.
2. Current Basic Life Support (BLS) Certification.
Preferred Qualifications:
1. Bachelor of Science in Nursing (BSN).
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Serves as the primary point of contact for neurosurgery patients, responding to patient portal messages and phone calls in a timely and professional manner.
Assists patients and families with completing required documentation such as disability forms, FMLA paperwork, and insurance-related documents.
Helps manage prescription refill requests in accordance with provider instructions and regulatory guidelines.
Provides education and anticipatory guidance to patients undergoing neurosurgical procedures using principles of adult learning.
Assesses barriers to care and coordinates resources to address patient-specific needs, including access to follow-up appointments, imaging, or rehabilitation services.
Collaborates closely with providers, schedulers, and administrative staff to ensure timely, coordinated care delivery.
Maintains accurate and complete documentation of patient interactions, care coordination efforts, and communication with insurers.
Encourages patients to take an active role in their care planning and helps them navigate complex healthcare decisions.
Supports clinical and OR operations through effective communication, care coordination, and identification of workflow improvements.
Assist with pre cert for procedures as needed.
Suture/Staple removal for postop patients. Manages Neuro Surgery Department Code Cart - Ambulatory Setting Demonstrates flexibility and willingness to take on additional responsibilities as needed to support the needs of the Neurosurgery Department.
Other duties as assigned.
Physical Requirements:
1. Occasional lifting of 30-35 lbs and turning patients.
2. Prolonged standing and walking.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
4. Exposure to infectious disease and possible carcinogenic chemicals.
5. Exposure of blood-borne pathogens.
6. Requires fine manual dexterity to lift and maneuver patients.
7. Requires visual and aural acuity necessary to monitor patient care.
Skills & Abilities:
1. Ability to plan, implement, and evaluate individual patient care programs.
2. Ability to effectively communicate with patients, families, physicians, and healthcare team.
3. Ability to analyze, evaluate multiple solutions, and solve complex problems using well developed critical & analytical thinking skills.
4. Knowledge of and application of the nursing process.
5. Excellent time management skills needed to prioritize competing priorities.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$84,300.22 - $107,481.20
Cardiac Electrophysiology Technologist - Sign On Bonus Eligible
Boston, MA job
Cardiac Electrophysiology TechnologistMinimum Qualifications:
Bachelors Degree OR;
Degree from an accredited school of Radiologic Technology with Radiologic Technologist (RT) Certification OR;
Registered Cardiovascular Electrophysiology Specialist (RCES) Certification.
Basic Cardiac Life Support (BCLS) Certification Obtain Advanced Cardiac Life Support (ACLS) Certification within six (6) months of hire.
Preferred Qualifications:
Registered Cardiovascular Electrophysiologist Specialist (RCES) Certification.
Duties and Responsibilities:
The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
Prepares the EP Lab for procedures, including setting up the sterile procedure table and ensuring all necessary supplies and apparel are available. Assists in clean up and turnover of room in preparation for following procedure. Assists preparing patient for electrophysiology procedures, including prepping access site(s) and properly draping patient in the fashion that corresponds to the procedure, while maintaining standards of sterility. Sets up, operates, and troubleshoots and maintains Electrophysiology equipment, ensuring their proper functioning during procedures. Among the expected skills to perform these duties:
Hemodynamic monitoring
Scrubbing, prepping and draping for cardiac devices and ablations
Mapping system and ablation set up
Operating the recording system and stimulator
Baseline intracardiac measurements
Pacing from different catheters for the purpose of checking thresholds
Burst pacing for arrhythmia induction
Assessing for pulmonary vein isolation
Pacing for phrenic nerve capture
Assessing for bidirectional block across flutter lines
Pacing for the purpose of entrainment and measurement of post pacing intervals
Basics of assessing for dual AV nodal physiology and preexcitation
Measurement of QRS duration and left ventricular activation times for physiologic/conduction system pacing
Understanding of basics of pacemaker and ICD programmers
Assessment of lead parameters (sensing, impedance and threshold)
Accurately documents procedure charges, supply charges, fluoroscopy time and radiation dose, and contrast dosage. Collaborates with the healthcare team to maintain a sterile environment within the EP lab, adhering to infection control protocols. Ensures proper radiation safety protocols are followed, including use of lead aprons and shielding to minimize radiation exposure to patients, staff, and oneself. Responsible for notifying physician of elevated radiation doses during procedures. Participates in quality assurance initiatives to improve the efficiency and safety of EP procedures. Assists in managing supplies and equipment within the EP lab, ensuring all necessary items are readily available. Participates in the orientation and training of new staff members and collaborate effectively with cardiologists, nurses, and other healthcare professionals. Prepares to respond to emergencies and provide immediate assistance during complications or adverse events, including cardiopulmonary resuscitation (CPR), cardiac defibrillation, and artificial respiration.
Physical Requirements:
Ability to work within the semi-restricted and restricted environment of the Operating Room and other Perioperative support areas. Stands under hot surgical lights for prolonged periods of time. Possibility of muscle strain from lifting patients and heavy equipment, shocks and burns from cautery units and autoclaves. Possibility of cuts from sharp instruments. Frequent exposure to hazardous chemicals, blood and bodily fluids, extreme noise levels, radiation, lasers, drastic fluctuations in ambient temperature, etc. Ability to wear a protective lead apron for extended periods of time and exposure to radioactivity, harmful anesthesia gases and septic infections. Requires frequent lifting and positioning of patients, materials, equipment, power tools, instruments, etc. Frequent contacts with patients, physicians and nursing staff in Operating Room.
Skills & Abilities:
Willingness to participate in late shift rotations as required. Ability to perform effectively in high-pressure, fast-paced environments. Attention to detail and unwavering commitment to patient safety. Knowledge of EP procedures, including structural heart procedures, and equipment operation strongly preferred. Exceptional interpersonal and communication skills.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$37.18 - $47.41
Clinical Nursing Director Endoscopy Tufts Medical Center
Boston, MA job
Tufts Medical Center is a world-renowned academic medical center that has been providing exceptional care across New England for over two centuries. Our clinicians are dedicated to delivering innovative, patient-centered care every day, from our primary care to our Level I Trauma Center to our leading heart transplant program and over 100 specialties and services. We are also the principal teaching hospital for Tufts University School of Medicine and a leading research institution that conducts game-changing medical and health policy research.
Job Overview
Tufts Medical Center is seeking a Clinical Nursing Director reporting to our Executive Director of Perioperative services and Endoscopy . You will have overall responsibility for the planning, development, coordination, implementation and evaluation of nursing care, patient safety, clinical quality outcomes, evidence-based practices, and professional development of nursing staff. The Clinical Nursing Director works collaboratively with other disciplines and departments to ensure that procedures are well planned and that services are fully integrated to ensure a patient-centered and safe approach to care. Manages systems in order to accomplish patient, unit, and departmental and institutional goals. Case types for this unit include outpatient and inpatient GI procedures including upper endoscopy, colonoscopy, ERCP, endoscopic ultrasound and bariatric procedures. The Endoscopy unit has 3 procedure rooms and 2 advanced procedure rooms as well as prep and recovery and also a manometry program for evaluation of patients with motility issues.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master's Degree in Health Administration, Nursing, Business Administration, or another related field.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$162,773.52 - $207,541.52
Allied-RT - RRT
Boston, MA job
Evaluates and treats patients with respiratory disorders, operates respiratory equipment, and communicates with the pulmonology team.
Sr. UI Designer Developer
Massachusetts Medical Society job in Waltham, MA
The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the
New England Journal of Medicine
,
NEJM Evidence
,
NEJM AI
, NEJM Catalyst, NEJM Journal Watch, and through our accredited and comprehensive continuing medical education programs.
The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work - at home, onsite in our Waltham office, or a combination of the two - based on their preferences and our business needs. Because what matters is the work we do, not where we do it.
The Sr. UI Designer Developer creates and delivers a world-class digital user experience across desktop, mobile, and applications. They conceptualize, design, and code responsive interfaces as required by functional specifications and business needs. The Sr. UI Designer Developer develops and drives a design vision for MMS and NEJM Group initiatives by leveraging creativity, research, and emerging UI trends. They also collaborate with cross-functional teams and key stakeholders to brainstorm concepts and transform ideas into intuitive, modern, and user-centered designs.
Responsibilities:
Conceptualize, design, and code responsive web pages, websites, HTML emails, modals, and application interfaces in alignment with business requirements.
Create innovative UI design mockups and clickable prototypes. Manage design assets, adhere to branding guidelines, or, when necessary, create a cohesive style guideline to ensure a consistent visual design language is applied across products.
Develop wireframes, user and process flows, as well as site maps to effectively communicate interaction and design ideas using Figma.
Implement responsive user interfaces that deliver seamless performance, ensure accessibility, and automatically adapt across all screen sizes and devices.
Design and develop HTML email for desktop, webmail, and mobile platforms using best practices and thorough testing (via Email on Acid or Putsmail) to ensure seamless rendering across email clients and platforms.
Proactively troubleshoot browser bugs, email client incompatibilities, and script conflicts.
Manage project tracking and bug reporting in JIRA to support efficient workflows, prompt issue resolution, and visibility into project status.
Serve as an in-house design expert and provide mentoring to junior designers/developers.
Assists in developing, maintaining, and promoting web design standards and procedures.
Performs other duties as assigned.
Qualifications:
Bachelor's degree or equivalent in Web Design, Graphic Design, or a related field and a minimum of 6 years of related experience in web design and web development are required.
In-depth knowledge of internet standards and web browsers, proficiency with Photoshop, Illustrator, Dreamweaver, Figma, and the ability to write validated code in HTML and CSS are also necessary.
Advanced experience with user interaction design, web technologies, and visual communication.
Fluent in front-end web development languages/systems (HTML, CSS, Bootstrap, and GitHub). Familiarity with JavaScript a plus.
Proficient in working with WordPress content management system (CMS), including development of themes and working with PHP.
Proven ability to translate client objectives and user needs into intuitive, user-centered interface designs that deliver engaging and effective digital experiences.
Strong communication and collaboration skills for work with cross-functional teams to drive digital projects through the full lifecycle, from concept to launch.
Skilled in leading discovery and brainstorming sessions, conducting user research and usability testing, and incorporating feedback into iterative design solutions.
Must be detail-oriented and with a proven ability to manage and prioritize multiple projects simultaneously.
Familiarity working with the Adobe Creative Suite, Figma, Outlook, Word, PowerPoint, Teams, Slack, Zoom, and Basecamp in a Mac environment.
Compensation:
The target base pay range for this role is between $90,000 and $100,000. Salary is commensurate with skills, qualifications, and experience.
Benefits:
Our generous benefits offerings include: 2 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!
The MMS has earned praise as one of the Top Places to Work in Massachusetts by
The Boston Globe
for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.
The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.
Respiratory Therapist - Adult Critical Care (Part Time/Full Time) - Sign on Bonus Eligible
Boston, MA job
Respiratory Therapist - Adult Critical Care (Part Time/Full Time) Sign on Bonus Eligible
At Tufts Medical Center, Respiratory Therapists are at the heart of innovation, teamwork, and growth. We're proud to offer more than just a role! We provide a career path with flexibility, advanced training, and opportunities you won't find anywhere else in the city. Here's what makes our department stand out:
Department-Specific Requirements & Scheduling
Massachusetts license and RRT status with NBRC (new grads may begin as CRT, RRT required within 3-6 months).
Flexible self-scheduling every 6 weeks, no on-call, easy shift switches.
Holiday balance: one major + one minor winter holiday, plus one major summer holiday.
Rotating day/night shifts (only 2-4 nights per 6-week schedule); full-time nights available.
Weekend rotation begins every other weekend, with option to move to every third.
Career Path and Growth
Support for advanced credentialing (NPS or ACCS).
NICU training, external transport opportunities, and ECMO Specialist roles with competitive pay.
Leadership and Research Support
Engaged leaders available 24/7, supervisors on every shift.
High employee engagement scores.
Opportunities to join ongoing research studies.
ECMO Program / Specialist Details
Robust program with 100+ patients in 2024; outcomes exceed ELSO benchmarks.
Mobile ECMO team with cannulation and transport experience.
Comprehensive training (3-4 weeks classroom/lab + 60+ pump hours) and biannual ECMO updates.
Neonatal Care
41-bed NICU with dedicated orientation separate from adult critical care.
Attend high-risk deliveries (NRP certification offered at TMC).
Quality improvement and high-reliability training opportunities.
Only RT department in the city with RT participation on pediatric transport.
Additional Benefits & Differentials
Parking close to campus: $15/day for days, free for nights, reduced weekends.
Competitive shift differentials for evenings, nights, and weekends.
Job Profile Summary
This role focuses on assessing the needs of patients who have physical, mental, or emotional disabilities and delivering therapy services to improve their developmental, physical or cognitive impairment. In addition, this role focuses on performing the following Respiratory Therapy duties: Evaluates patients and helps them improve physical and mental conditions through treating cardiopulmonary related dysfunction. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An entry level role that applies broad theoretical job knowledge typically obtained through advanced education. May require the following proficiency: work is closely supervised, problems faced are not typically difficult or complex, and explains facts, policies and practices related to job area.
Job Overview
This position is responsible for respiratory care for patients of all age groups, who are diagnosed with cardio-pulmonary dysfunction. Sets up various types of equipment to administer prescribed doses of medicinal gases and aerosolized drugs. Administers all types of respiratory therapy treatments including, oxygen delivery, mechanical ventilator management, diagnostic procedures (e.g., blood gas sampling and analysis, bedside pulmonary function testing, pulse oximetry, EKG's, BCLS, function and troubleshooting of respiratory therapy equipment). Works cooperatively within department and other services to create a system of quality health care.
Job Description
Minimum Qualifications:
1. Associate's degree from an accredited Respiratory Care program.
2. Licensed by the state of Massachusetts to provide respiratory care.
3. Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT). If employed at TMC, must be RRT.
4. Basic Life Support (BLS) Certification.
Preferred Qualifications:
1. Bachelor's degree from an accredited Respiratory Care program.
2. One (1) year of experience as a Registered Respiratory Therapist.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates patients on invasive and non-invasive mechanical ventilation; routinely checks and maintains proper function of ventilator in conjunction with the physician order.
2. Abides with infection control guideline for invasive and non-invasive equipment per departmental policy. Changes and adjusts ventilator parameters based on clinical assessment and blood gas analysis in accordance with physician orders.
3. Weans patients from mechanical ventilation and other therapies through patient assessment and adjusting parameters within prescribed protocols.
4. Administers inhaled medications in accordance with institutional guidelines derived from the department of respiratory care and pharmacy.
5. Administers oxygen using low flow, high flow, open and closed circuits.
6. Embodies patient and family centered care. Explains procedures to patients and family.
7. Provides services to analyze blood specimens for blood gases, glucose and electrolytes in neonatal and pediatric intensive care units.
8. Administers Positive Pressure Breathing, (e.g. CPAP or BiPAP), which consists of the application of positive pressure to the upper airway to promote better lung inflation and aerosol distribution.
9. Routinely assists in the transport of patients requiring life-support to and from referral hospitals.
10. Provides in-house transport of mechanically ventilated and other high-risk patients.
11. Provides non-traditional therapies, e.g. Nitric Oxide gas administration, as ordered.
12. Provides resuscitation and support services at all high-risk deliveries.
13. Monitors effectiveness of therapy using non-invasive techniques such as pulse oximetry, end tidal CO2 and transcutaneous PO2/PCO2, in addition to invasive techniques such as arterial blood gas sampling.
14. Analyzes inspired oxygen concentration using various oxygen analyzers.
15. Calibrates monitors and maintains Transcutaneous Oxygen Monitors, End Tidal CO2 and pulse Oximetry monitors.
16 Assists in Cardio-Pulmonary Resuscitation as part of Code Team primarily providing airway management and manual resuscitation. Commonly administers drugs via the endotracheal tube during cardiopulmonary rescue e.g. Lidocaine, Atropine Sulfate and Epinephrine.
17. Documents therapy, patient assessment, and interventions performed and test results in the progress notes of the medical record in a concise, accurate, and thorough manner.
18. Transcribes a detailed shift note for all patient's cared for during the shift.
19. Responsible for acknowledging the proper assembly of all respiratory therapy equipment prior to and during patient use.
20. Performs daily rounds and fairly bills patients for services rendered. Attend rounds daily with the intensive care unit critical care team and is an active participant in the patient's care.
21. Assists with development of in-service programs for departmental personnel.
22. Assists the Associate Director with the orientation of new employees; acts as a preceptor for new employees and is utilized as a clinical instructor for students enrolled in local universities.
Physical Requirements:
1. Able to walk and stand for approximately 90% of the time.
2. Able to transport respiratory therapy equipment (up to 100 lbs.) using carts or wheels on the equipment to and from patient areas.
3. Able to communicate with and assess the patient needs of different age populations.
4. Requires manual dexterity using fine hand manipulation to operate computer keyboard and or respiratory equipment.
5. Requires ability to see computer screen and reports.
Skills & Abilities:
1. Knowledge of medical terminology, physiology of the cardiopulmonary system, and Respiratory Science.
2. Ability to communicate effectively with all professional staff as well as all patients.
3. Ability to assess patient status and develop treatment plans.
4. Ability to perform all required duties under emergency and stressful situations.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$42.00 - $43.49
Mammography Technologist - Per Diem
Boston, MA job
This role focuses on using various imaging techniques and practices to aid in the diagnosis and treatment of patients. In addition, this role focuses on performing the following Mammography duties: Evaluates physical conditions related to medical imaging of breast tissue. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A senior level role requiring broad knowledge of operational procedures and tools obtained through extensive work experience and requiring vocational or technical education. Works under limited supervision for routine situations, problems typically are not routine and require analysis to understand, provides assistance and/or may lead and train entry level employees and may lead daily operation activities.
The Mammography Department at Tufts Medical Center is a full-service breast imaging center. We work closely with the Breast Health Center, oncology, pathology, and primary care. A technologist may perform or (help the radiologist perform) exams and procedures that include screening mammograms, diagnostic mammograms, breast ultrasounds, wire localizations, MOLLI localizations, stereotactic core biopsy, ultrasound guided core biopsy, and clip placements.
Schedule: Per Diem
Job Description
Minimum Qualifications:
1. Associate degree in Radiology or related field.
2. Radiologic Technologist Certification (ARRT).
3. Mammography Technologist Certification (ARRT).
4. Radiologic Technologist state license or license eligible.
5. Four (4) years of experience as a Mammography Technologist.
6. Basic Life Support Certification.
Preferred Qualifications:
1. X-Ray experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1 Independently perform mammography exams and procedures on patients as assigned according to policy and ACR/MQSA standards.
2. Verify patient and procedure to be performed.
3. Provide clear and accurate instructions to patients.
4. Verify and perform correct imaging protocol, step, procedures, and scanner parameters for each patient.
5. Ensure patient and staff safety for equipment used.
6. Participate in ongoing education and training.
7. Perform quality control on equipment and devices as required.
8. Communicate with other staff/departments to coordinate care of patients.
9. Maintain supply stock and request stock to be ordered when necessary.
10. Keep all work areas clean and functional according to DPH and The Joint Commission.
11. Train and educate students and/or technologists on proper procedures and techniques.
Physical Requirements:
1. Frequent standing, occasional sitting, walking, and lifting 30-35 lbs.
2. Manual dexterity using fine hand manipulation to operate radiology equipment.
3. Hearing and visual acuity sufficient to perform examinations, observe patients, read monitors and documents, and hear audible equipment alarms.
4. Exposure to bodily fluids and communicable diseases.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$44.17 - $56.32
Surgical Technologist lll - OB - Nights (Sign On Bonus Eligible)
Boston, MA job
Surgical Technologist lll - OB (Nights - 3rd Shift)
At Tufts Medical Center, our Obstetrics (OB) team plays an essential role in supporting mothers, babies, and families during childbirth. As a Scrub Technician, you'll contribute directly to safe, compassionate, and high-quality care during some of life's most important moments.
Why Join Us?
Be part of a highly skilled and inclusive OB team.
Work in a collaborative environment where every role is valued.
Experience a culture that feels like family while making a meaningful impact on patients and their loved ones.
Play an essential role in bringing families together and supporting new beginnings.
Job Profile Summary
This role focuses on providing medical and clinical support services to patients. In addition, this role focuses on performing the following Surgical Services duties: Responsible for medical services involving the excision or incision of a patient's body, such as interventional pain management and other procedures. This position also works to provide a safe environment for patients undergoing invasive procedures or surgery. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. A senior level role requiring broad knowledge of operational procedures and tools obtained through extensive work experience and requiring vocational or technical education. Works under limited supervision for routine situations, problems typically are not routine and require analysis to understand, provides assistance and/or may lead and train entry level employees and may lead daily operation activities.
Job Overview
This position is an expert Surgical Technician who practices under the supervision of the surgical team in the Operating Room to deliver patient care throughout the perioperative experience. Assists the Surgeon during surgery by providing the appropriate instruments and in maintaining and organizing operating room equipment. Performs according to the policies, procedures, philosophy, and objectives of the department and hospital. Assists in coordinating the services, techniques and teachings of those individuals assigned to specialty services in which technician has an expertise and is daily assigned. Works cooperatively within department and other services to create a system of quality health care.
Job Description
Minimum Qualifications:
1. High school diploma or equivalent.
2. Before July 1, 2013, employed as a surgical technologist in a surgical facility; OR Successfully completed a training program for surgical technology in the military; OR Graduated from an accredited Surgical Tech Program.
3. If employed as a Surgical Technologist after July 1, 2013, Surgical Technologist Certification (CST) is required.
4. 3 Years to Less than 8 Years of healthcare experience.
5. Basic Life Support (BLS) Certification.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Functions professionally and independently as the Surgical Technologist Operating Room on a wide variety and in all stages of surgical procedures.
2. Maintains strict aseptic technique during set-up, patient draping and during surgical procedure.
3. Scrubs on surgical cases, participates in surgery by organizing the instrumentation to the surgeon, participating in surgical counts.
4. Selects and prepares the appropriate instruments, supplies and equipment for surgical cases.
5. Performs related activities under the direction of the surgeon.
6. Performs all counts with the circulating nurse according to Operating Room policy.
7. Manages all intraoperative medications in accordance with Operating Room policy.
8. Manages surgical specimens according to Physician's orders and Hospital policy.
9. Follows Operating Room procedures for the proper decontamination of instrumentation, equipment, and room turnover.
10. Assists in the positioning, moving and transporting of patients as needed.
11. Reports equipment and supply problems to the Charge Nurse, Service Lead or Clinical Nursing Director as needed.
12. When not participating on surgical cases, assists with positioning obtaining needed items during surgery and assists in room turnover activities.
13. Participates in Operating Room activities related to quality improvement, continuing education, orientation of new personnel and emergency preparedness.
14. Remains knowledgeable about service specific equipment ensuring safe and efficient utilization.
15. Maintains a collaborative work relationship with peers and colleagues in order to create a positive work environment.
16. Performs the role of Preceptor for staff in training.
17. Assists in orientation of new personnel (i.e. aides, orderlies, technicians, nurses, etc.) to the protocols, policies, rules and regulations of the Operating Suite.
18. Displays leadership qualities and acts as a role model and mentor.
19. Remains knowledgeable about equipment ensuring safe and efficient utilization across multiple surgical specialties.
Physical Requirements:
1. Ability to work within the semi-restricted and restricted environment of the Operating Room and other Perioperative support areas.
2. Stands under hot surgical lights for prolonged periods of time.
3. Possibility of muscle strain from lifting patients and heavy equipment, shocks and burns from cautery units and autoclaves. Possibility of cuts from sharp instruments.
4. Frequent exposure to hazardous chemicals, blood and bodily fluids, extreme noise levels, radiation, lasers, drastic fluctuations in ambient temperature, etc.
5. Ability to wear a protective lead apron for extended periods of time and exposure to radioactivity, harmful anesthesia gases and septic infections.
6. Requires frequent lifting and positioning of patients, materials, equipment, power tools, instruments, etc.
7. Frequent contacts with patients, physicians and nursing staff in Operating Room.
Skills & Abilities:
1. Expert knowledge of aseptic technique and infection prevention practices.
2. Advanced knowledge of anatomy and physiology, medical terminology, microbiology, and pharmacology to ensure that optimal patient care is provided.
3. Intermediate knowledge of computers, surgical equipment, and infrastructure.
4. Intermediate knowledge and skills necessary to provide care to patients throughout the life span.
5. Excellent interpersonal skills to effectively interact with staff, patients, physicians, vendors, and other departments within the hospital.
6. Demonstrates superior knowledge and expert clinical practice while assisting with advanced procedure types within their surgical specialty area.
7. Demonstrates expert knowledge of the advanced instrumentation and surgical equipment utilized within their specialty area.
8. Displays excellent knowledge and skills related to procedures performed outside of their surgical specialty area and demonstrates the ability to proficiently support multiple service lines and case types within the Operating Room.
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth-one of the many ways we invest in you so you can thrive both at work and outside of it.
Pay Range:
$36.00 - $43.49
Managing Director, New Business & Strategic Partnerships
Massachusetts Medical Society job in Waltham, MA
The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the
New England Journal of Medicine
,
NEJM Evidence
,
NEJM AI
, NEJM Catalyst, NEJM Journal Watch, and through our accredited and comprehensive continuing medical education programs.
The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work - at home, onsite in our Waltham office, or a combination of the two - based on their preferences and our business needs. Because what matters is the work we do, not where we do it.
The Managing Director, New Business & Strategic Partnerships is focused on potential revenue growth opportunities and business model transformation, leads NEJM Group business development activities, within and across program and product lines, and ensures that business development efforts support the strategic goals of the organization. With a focus that extends outside the current organization and business lines, the Managing Director, New Business & Strategic Partnerships, identifies, evaluates, and defines value propositions and business models for potential new business lines, strategic partnerships, investments, and acquisitions. They will work with product development and editorial teams, as needed, to increase growth and impact via new business models. They will also work with sales, as needed, in researching, developing and growing revenue through new channels or partners. Acts as business advisor to the senior team and areas within NEJM Group and across MMS to help diversify revenue opportunities.
Responsibilities:
1) Engage organizations and external subject matter experts in meaningful dialogue to explore their goals and emerging trends in AI in medicine and healthcare, identifying where NEJM Group can uniquely contribute-leveraging our trusted brand and core strengths to shape impactful commercial opportunities.
2) Working with the senior team, lead development of a strategy to evolve and grow the NEJM Group business, leveraging AI, core capabilities, content, and partnerships.
3) Collaborate with appropriate internal departments to help define and accomplish strategic objectives, especially as they relate to new business lines and international growth opportunities.
4) Lead organization in high-value licensing/strategic partnership initiatives, including developing and implementing strategy and tactics to grow licensing of NEJM Group content to companies and organizations active in AI.
5) Identify, evaluate, and propose new business line & revenue opportunities that leverage NEJM Group's core content and capabilities for financial impact, strategic alignment, operational requirements, and scalability. Work with appropriate business leads to create the business case for opportunities, including market analysis, value proposition, strategic fit, financial models, and funding options.
6) Research, propose, and pursue structural options to fund new growth opportunities.
7) Additional responsibilities as needed.
Qualifications:
· An MBA or other advanced degree in a related area or equivalent experience is required.
· 10+ years' experience in publishing management and corporate strategy is also required; medical publishing experience is preferred.
· Proven track record in identifying new commercial opportunities and collaborating with business teams to develop new products/services in an online environment that result in revenue growth.
· Ability to work in a matrix environment to create teams for maximum efficiency and results is essential.
· Proficiency with business case development and financial modeling.
Compensation:
The target base pay range for this role is between $220,000 and $250,000. Salary is commensurate with skills, qualifications, and experience.
Benefits:
Our generous benefits offerings include: 3 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!
The MMS has earned praise as one of the Top Places to Work in Massachusetts by
The Boston Globe
for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.
The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.