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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $71,713 | $34.48 |
| 2 | Washington, DC | $70,099 | $33.70 |
| 3 | Trenton, NJ | $67,237 | $32.33 |
| 4 | Providence, RI | $64,697 | $31.10 |
| 5 | Dover, DE | $64,622 | $31.07 |
| 6 | Harrisburg, PA | $60,136 | $28.91 |
| 7 | New York, NY | $59,914 | $28.80 |
| 8 | Hartford, CT | $58,624 | $28.18 |
| 9 | Montpelier, VT | $58,332 | $28.04 |
| 10 | Concord, NH | $54,861 | $26.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $88,199 | $42 | - |
| 2 | Flight Service Specialist | $76,179 | $37 | - |
| 3 | Service Officer | $65,918 | $32 | - |
| 4 | Service Consultant | $65,158 | $31 | - |
| 5 | Protective Service Specialist | $64,881 | $31 | - |
| 6 | National Account Specialist | $60,510 | $29 | - |
| 7 | Human Service Specialist | $58,173 | $28 | - |
| 8 | Client Specialist | $56,616 | $27 | - |
| 9 | Customer Relationship Specialist | $55,027 | $26 | - |
| 10 | Customer Solutions Specialist | $54,728 | $26 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Edward Jones | $82,160 | $40 | 6 |
| 2 | Citi | $81,237 | $39 | 21 |
| 3 | Raymond James Financial | $77,176 | $37 | 167 |
| 4 | American Express | $73,080 | $35 | 15 |
| 5 | Morgan Stanley | $71,787 | $35 | 279 |
| 6 | AIG | $68,132 | $33 | 4 |
| 7 | Guardian Life | $62,199 | $30 | 5 |
| 8 | Northwestern Mutual | $60,549 | $29 | 16 |
| 9 | New York Life Insurance | $57,757 | $28 | 38 |
| 10 | Thrivent | $56,281 | $27 | 10 |
| 11 | Prudential Financial | $53,576 | $26 | - |
| 12 | Ameriprise Financial | $44,746 | $22 | 27 |
| 13 | Voya Financial | $41,827 | $20 | 5 |
| 14 | Genworth | $39,909 | $19 | - |
| 15 | MetLife | $39,080 | $19 | 53 |
| 16 | Charles Schwab | $38,685 | $19 | 60 |
| 17 | USAA | $38,062 | $18 | 33 |
| 18 | The Hartford | $37,577 | $18 | 4 |
| 19 | Principal Financial Group | $36,890 | $18 | 14 |
| 20 | Lincoln Financial Group | $33,032 | $16 | 4 |