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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Beverly, MA | $37,735 | $18.14 |
| 2 | Portsmouth, NH | $36,978 | $17.78 |
| 3 | Bowne, MI | $35,743 | $17.18 |
| 4 | Sioux City, IA | $32,447 | $15.60 |
| 5 | Dakota City, NE | $32,021 | $15.39 |
| 6 | San Diego, CA | $31,337 | $15.07 |
| 7 | Boone, NC | $30,496 | $14.66 |
| 8 | Enon, VA | $30,405 | $14.62 |
| 9 | Hope, IN | $30,187 | $14.51 |
| 10 | Kane, IL | $29,920 | $14.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Agent | $41,213 | $20 | - |
| 2 | Customer Representative | $38,088 | $18 | - |
| 3 | Customer Service Technician | $36,203 | $17 | - |
| 4 | Call Center Specialist | $35,735 | $17 | - |
| 5 | Customer Engagement Specialist | $35,024 | $17 | - |
| 6 | Customer Service Consultant | $34,907 | $17 | - |
| 7 | Call Center Coordinator | $34,618 | $17 | - |
| 8 | Customer Care Representative | $33,775 | $16 | - |
| 9 | Customer Service Specialist | $33,434 | $16 | - |
| 10 | Customer Support Agent | $33,423 | $16 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Vocalocity Inc | $29,828 | $14 | - |
| 2 | Intuitive Solutions | $29,828 | $14 | - |
| 3 | Zhunrize Inc | $29,827 | $14 | - |
| 4 | MediConnect Global Inc | $29,827 | $14 | - |
| 5 | RateGenius, Inc | $29,827 | $14 | - |
| 6 | Veracity Payment Solutions Inc | $29,590 | $14 | - |
| 7 | Premier BPO, LLC. | $29,506 | $14 | - |