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Medical administrative specialist skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical medical administrative specialist skills. We ranked the top skills for medical administrative specialists based on the percentage of resumes they appeared on. For example, 33.0% of medical administrative specialist resumes contained patients as a skill. Continue reading to find out what skills a medical administrative specialist needs to be successful in the workplace.

15 medical administrative specialist skills for your resume and career

1. Patients

Here's how medical administrative specialists use patients:
  • Skilled in office administration, interoffice correspondence, answer incoming patients and physician referral calls, electronic scheduling and managing appointments.
  • Conducted epidemiological investigations, prepared reports, held interviews, counseled patients, and treated all communicable disease.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical administrative specialists use patient care:
  • Performed all aspects of administration concerning patient care.
  • Maintained continuous patient care services despite under-staffing.

3. Medical Terminology

Here's how medical administrative specialists use medical terminology:
  • Received certificates in cardiopulmonary resuscitation and medical terminology.
  • Organize and check medical records for completeness, accuracy and compliance with regulatory requirement including automated records systems and medical terminology.

4. Medical Administration

Here's how medical administrative specialists use medical administration:
  • Served as medical administration Specialist in USAF hospitals in California and Thailand.
  • Developed training and procedure manuals for Medical Administration, Ambulatory Care & Processing, and Health Information Management staff.

5. Word Processing

Here's how medical administrative specialists use word processing:
  • Utilized Microsoft office products for spreadsheets, word processing and database management.
  • Experience involved Athena, Allscripts, Mysis and EHR Scan, Word processing Excel, scanning in documents.

6. AOD

Here's how medical administrative specialists use aod:
  • Track facility operations, events, admissions, and transfers on the AOD log.

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7. Statistical Reports

Here's how medical administrative specialists use statistical reports:
  • Prepared daily gains and losses sheets and other related statistical reports, maintained bed inventory and availability.
  • Prepared ad hoc, statistical reports and presentations for department heads and facility administrator.

8. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how medical administrative specialists use patient demographics:
  • Verify patient demographics and billing information at each visit and enter correctly in system.
  • Tracked, analyzed and interpreted healthcare trends to include patient demographics, clinic and patient wait times and costs.

9. Epic

Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.

Here's how medical administrative specialists use epic:
  • Implemented various training guides along with the implementation of EPIC.
  • Scan business and patient medical records into EPIC.

10. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how medical administrative specialists use cpt:
  • Order labs and submit CPT codes and diagnosis to Lab corps.
  • Prepared medical documents and utilized medical references as needed Responsible for coding the charges using ICD-9 and CPT books.

11. HIPAA

Here's how medical administrative specialists use hipaa:
  • Documented medical procedures and adhered to HIPAA laws.
  • Reviewed requests for HIPAA compliance.

12. Medical Treatment

Here's how medical administrative specialists use medical treatment:
  • Coordinated and submitted payment for charges for medical treatment provided to active duty personnel by civilian healthcare facilities and providers.
  • Provide advisory and technical assistance to veterans and beneficiaries seeking medical treatment, experiencing problems, or requesting information.

13. Front Desk

Here's how medical administrative specialists use front desk:
  • Front desk reception- patient check in/out.
  • Front desk medical secretarial duties.

14. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how medical administrative specialists use administrative functions:
  • Work with VISTA and CPRS software to carry out daily administrative functions.
  • Performed office automation and specialized administrative functions in support of the Behavioral Health Services for active duty personnel.

15. Medical Facility

Here's how medical administrative specialists use medical facility:
  • Communicate accurate information relating to authorized treatments available at the medical facility, laboratory, and pharmacy coverage.
  • Provide information concerning authorized treatments available at the medical facility, laboratory, and pharmacy coverage.
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List of medical administrative specialist skills to add to your resume

Medical administrative specialist skills

The most important skills for a medical administrative specialist resume and required skills for a medical administrative specialist to have include:

  • Patients
  • Patient Care
  • Medical Terminology
  • Medical Administration
  • Word Processing
  • AOD
  • Statistical Reports
  • Patient Demographics
  • Epic
  • CPT
  • HIPAA
  • Medical Treatment
  • Front Desk
  • Administrative Functions
  • Medical Facility
  • Patient Appointments
  • Veterans
  • Medical Charts
  • Hippa
  • Travel Arrangements
  • Patient Flow
  • Administrative Processes
  • Insurance Verification
  • Patient Registration
  • Medicaid
  • Scheduling Appointments
  • Patient Charts
  • CPR
  • Patient Accounts
  • Vital Signs
  • ICD-9
  • Administrative Authority
  • Medical Billing
  • Medical Appointments
  • Office Equipment
  • Blood Pressure
  • Medical Procedures
  • EKG
  • Test Results
  • Telephone Calls
  • Death Certificates
  • Medical History
  • Encounter Forms
  • Customer Complaints

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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