Meetings manager job description

At least 10 years' related association and meeting planning experience. Bachelor's degree or equivalent experience. CMP preferred.

In accordance with Association Headquarters' commitment to provide and maintain a workplace that is free of known and preventable hazards to safeguard the health of employees and their families, clients, and affiliates, all employees are required to receive the COVID-19 vaccination unless a reasonable accommodation is approved (i.e.: serious health risks or sincere religious beliefs). Such accommodations will be granted where they do not cause AH undue hardship or pose a direct threat to the health and safety of others.

APPLICATION INSTRUCTIONS

To be considered for this position, the online application must be submitted, along with an updated resume. All applicable fields on the application are required.

AH utilizes Spark Hire, a video interview software, to gain better insight on our candidates. Please use the below link to submit your video interview for review.

Meeting Manager - Spark Hire Interview

AH is a professional services firm that specializes in helping non-profit organizations achieve their mission, create value, and advance their causes, industries, and professions. We have four main divisions within AH - a full-service Association Management Company; a Marketing and Communications Agency (MarCom); a Meetings & Events Management Team; and a division that focuses on other custom solutions such as strategic planning, website builds, database integrations, accounting services, staff recruitment, credentialing management, public affairs and lobbying, and growing non-dues revenue.

For more information, visit associationheadquarters.com, connect with AH on Facebook on YouTube and follow on Twitter.

Association Headquarters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, nationality, ethnicity, ancestry, age, sex (including pregnancy), family status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status), language, national origin, political affiliation, socio-economic status, and other characteristics that make our employees unique.

Benefits

Benefits include, but are not limited to:

• Medical, Dental, and Vision
• Voluntary Life Insurance - Employee Paid
• AFLAC available
• Paid holidays and Paid Time Off (PTO) accrual
• 401k
• Basic life insurance, short term, and long term disability

Other Benefits of Working at AH:

• Named Best Place to Work by Philadelphia Business Journal 9 Times - based on a survey conducted of our employees
• Industry Leader - Most credentialed AMC, and the first AMC to be Customer Service Certified by the Customer Service Institute of America
• Flex Schedules
• On-site fitness center, open 24/7
• Gym reimbursement program
• Tuition reimbursement program
• Training and Development opportunities

Job Posted by ApplicantPro

Arch Amenities Group is seeking a Banquet Captain / Meetings Experience Manager for a multiple meetings and events facilities throughout Manhattan, New York City, NY. Ideal prior experience includes hotel Banquet Captain or Banquet Manager for this on-request catering, meetings and events focused role.
• A gracious, friendly, patient and helpful attitude towards guests
• Ability to multi-task and work in a very busy environment
• Flexible schedule with full availability on nights and weekends
• Working knowledge of food and beverage laws and regulations
• Prior experience in hotel banquet environment preferred
$40.00 / Hour Rate
Apply today for immediate consideration and full details.
Great opportunity for someone seeking a flexible schedule as this is an on-request role!
Responsibilities
• Greet and welcome club members and meeting attendees
• On-site meeting and event manager
• Manage concierge as a resource to assist with duties
• Opening venue upon arrival- unlock doors, turn on lights and music
• Review banquet event order (BEO) and utilize as your manual throughout meeting/event
• Inspect meeting and event rooms to BEO specifications
• Act as point of contact for group contact and assist with all their needs
• Oversee catering logistics- receiving and reviewing orders
• Prepare and serve coffee drinks in lounge accordance with standard recipes
• Set up buffet- chafing dishes, serve ware and signage
• Respond promptly to requests from customers in a polite and professional fashion
• Replenish F&B at all meal breaks
• Assist client with all audiovisual tech needs- connect laptop to flat panel monitors, manage microphones and audio levels and video conferencing set up
• Maintain cleanliness and organization of the kitchen panty
• Refresh meeting rooms at break interval throughout meeting
• Clean dishes, flatware & glassware in dishwasher, emptied and placed back in cabinets
• Restock inventory supplies
• Comply with all health, safety and hygiene standards and policies
• Replenish restroom supplies
• Clean and reset meeting rooms for following day events/meetings according to client specifications
• Ability to move tables, chairs and furniture
• Complete EOD report outlining the meeting/ event and send to Director of Operations
Qualifications
• High School Diploma preferred
• Prior experience in hotel banquets as a captain or manager preferred
• Minimum age requirement of 21 years
• Working knowledge of kitchen equipment
• Able to work flexible schedules
• Able to work in a standing position for long periods
• Be able to reach and bend and frequently lift up to 30 pounds.
• Additional duties as required by management
Key Competencies:
• Customer service orientation
• Communication skills
• Interpersonal skills
• Team member
• High energy level
• Handle a fast-paced work environment
• Reliability
• Honesty and integrity
Facility/Job Highlights
Arch Amenities Group is an equal opportunity employer dedicated to maintaining a diverse and inclusive workforce.
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The Internal Meetings Manager is responsible for directing the overall planning and strategy for live or virtual meetings and events for Merz Aesthetics, North America. Working closely with internal stakeholder, the Manager defines the goals, success metrics, and messaging for the internal events, for example Sales Meetings, Leadership Meetings, and Incentive Trips. The Manager will be well versed in contemporary industry trends to implement best practices. Additionally, the Manager develops planning standards, policies, and procedures relating to meetings and events for Merz Aesthetics, North America. The Manager in this position works closely with a network of vendors and is key Point-of-Contact for vendor relationships who provides direction and oversight. The Manager approves the final selection of venues, catering, technology, and other event support services in consultation with internal stakeholders. Reviews and approves contracts and has overall responsibility for ensuring events stay within budget. The Manager works very closely with key stakeholders within the organization including, but not limited to, executive leadership, sales, marketing, sales enablement, finance, and human resources and will provide input to strategic decisions that affect the functional area of responsibility. Critical to the role is creating budgetary needs, aligning with Finance, and executing programs that stay within budget.
RESPONSIBILITIES:

Manages and leads the overall planning of logistics for live or virtual meetings and events


Working with stakeholders, creates the goals, success metrics, and messaging for events. Conducts meetings for internal and vendor support teams in preparation for events. Implements best practices from industry to create impactful attendee experiences.



Manages and leads the on-the-ground execution of live or virtual meetings and events



Key member of each internal events team who oversees the meeting or event on-the-ground execution. Gives direction to vendors and works closely with internal stakeholder team to deliver the most effective and impactful programs.



Manages network of vendors to provide services in support of meetings and events



Involved in the selection of vendors and contracting process. Upon selection, the Manager is the key interface with the vendor overall and for specific projects. Manages site selection process for future meetings and events.



Responsible to ensure event budgets are adequately aligned and documented and that programs are executed within budget.



Works closely with finance to provide input and determine budget needs for planned events and through close oversight and management ensures that meetings are executed within budget.



Reviews and approves contracts relating to vendors providing meetings and events services



Works closely with Global Sourcing team, legal, finance, and senior leadership to secure new contracts, contract extensions, or RFP process when appropriate. Expectation that contracts are adequate to deliver impactful and effective meetings and events and contain budgetary detail favorable to Merz Aesthetics.



Conducts attendee feedback for all meetings events and preforms analysis of results



Uses best practices and seeks innovative ways to gather attendee satisfaction and meeting/event goals achievement. Shares feedback with appropriate internal stakeholders and uses insights for future meeting planning.



Other duties as assigned



All administrative duties and responsibilities are met within prescribed deadlines



REQUIREMENTS:



Requires 3+ years of experience in meetings and events planning. Experience creating project plans and leading teams from planning through execution. Experience working as or with vendors supporting large programs. BA degree.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)