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Membership advisor job description

Updated March 14, 2024
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Example membership advisor requirements on a job description

Membership advisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in membership advisor job postings.
Sample membership advisor requirements
  • At least 2 years of sales experience
  • Knowledgeable in the membership organization industry
  • Proficiency in using customer relationship management (CRM) systems
  • Excellent communication, customer service, and problem-solving skills
  • Proficiency in MS Office and other software programs
Sample required membership advisor soft skills
  • A friendly and approachable demeanor
  • Ability to work independently and as part of a team
  • Excellent organizational and time-management skills
  • Ability to work under pressure and meet deadlines
  • High level of self-motivation and initiative

Membership advisor job description example 1

Tapout Fitness membership advisor job description

Job DescriptionGet in on the ground floor of Tapout Fitness. We are excited to offer the Group fitness instructor opening at Tapout Fitness to the right candidate.

The Fitness Coach is someone who has a passion for fitness and an undeniable enthusiasm for motivating members through a fast-paced high-energy workout.

This is a hybrid role where you will also work as a membership advisor in charge of generating lead, booking appointments and building your own business as a training by offering personal training services to the members.

We are looking for someone that has experience leading small group or group training classes with a microphone and having boxing, kickboxing or martial arts experience.

We are looking for someone who can lead by example and represent excellence as a fitness professional. The brand has been rooted in Martial Arts and we have evolved the business into martial arts, group fitness and general fitness training, while staying committed to its brand essence of discipline, determination and motivation. Tapout Fitness is dedicated to inspiring the athlete in every individual and to support each team member.

As a Fitness Coach you’ll be a leader within our organization and expected to maintain the highest standard of professionalism at all times. The Trainer is committed to promoting fitness, nutrition, and well-being through one-on-one training, group training, presentations, and personal standard of living.

We’re looking for someone who will provide top-level personal training services to Tapout Fitness members. The Personal Trainer will also need to have a working knowledge and understanding of all Tapout Fitness training equipment and safety guidelines.
Job Responsibilities
Know the ins and outs of the company and how we operate. Individual must demonstrate the ability to confidently lead our group training classes by following our structured workout programs. Ability to create a positive, upbeat and energetic studio environment while multi-tasking. Ability to verbally and visually correct exercise and striking form to educate members and prevent injury. Gain new business through member promotion, referrals, and the use of guest passes. Create relationships with potential, new, and current members so that they feel at home at Tapout Fitness. Generating leads, making calls for booking appointments and selling memberships and personal training. Work regularly designated shifts and be a resource to members on the fitness floor by proactively providing professional service. Motivate members to set goals for themselves and create a workout plan that works for them. Perform other duties as required.
Qualifications
Proven experience as Boxing or Kickboxing Coach. High School Diploma or GED. All Personal Trainers are required to become NCSF, ACSM, NSCA or ACE certified within 6 months of hire date. Fulfill required annual CEC’s and/or hours of service for each industry certification. Must be CPR certified within 3 months of hire date.
Compensation
Competitive hourly rate. Very competitive commission available that is above Industry Standard. Complimentary membership. Bonus Available.
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Membership advisor job description example 2

Crunch Fitness membership advisor job description

Crunch
is a No Judgment Gym that believes in making serious exercise fun by fusing fitness and entertainment. Looking to combine work, fitness and fun? Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch boasts state-of-the-art facilities and mixes fun and fitness to make for the ideal work environment. We're looking for Membership Sales Reps with a burning desire to succeed, are extremely client oriented, highly motivated, love developing a meaningful rapport with your clients and communicate with piercing persuasiveness then you need to apply! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The position offers excellent hourly pay, along with a very competitive, solid commission and bonus structure. One of the best plans in the industry! The right candidate will have a great opportunity for upward mobility.


Benefits/ Perks:
  • Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
  • Top compensation plan of any commercial gym
  • Complimentary dot FIT nutrition program
  • Complimentary CPR/AED re-certifications
  • Benefits for eligible full-time employees including group health insurance, disability insurance, life insurance and others after meeting a waiting period
  • Complimentary Crunch gym membership
  • Semi-annual team activities
  • Annual contests and recognition
  • Discounts on services, products, and much more!

Responsibilities:
  • Attract business via member referrals, cold calls, corporate lead generation, territory outreach, telephone inquiries, sales follow up
  • Ability to achieve and surpass all personal sales goals
  • Perform all functions with the highest levels of integrity and adhere to company core values at all times
  • Work closely with team members in driving new member personal training sales
  • Maintain an atmosphere that makes all co-workers, members, and guests feel welcomed at all times
  • Possess an enthusiastic, passionate, outgoing, friendly and ambitious personality

Qualifications:
  • 1+ years sales experience preferred
  • Strong rapport building and sales closing skills
  • Enthusiastic, energetic, personable and friendly as well as passionate, intelligent and knowledgeable regarding the fitness industry
  • Excellent verbal communication skills
  • Computer literacy
Crunch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Membership advisor job description example 3

The Edge Fitness Clubs membership advisor job description


Who We ARE:
When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You’ll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!
What We LOVE:
People. Fitness. Teamwork. Fun. Changing Lives.
What You’ll DO:
  • YOU will change lives
  • You will provide exceptional customer service to all our members and guests and get them excited about reaching their fitness goals
  • You will utilize your sales skills to sell memberships and hit monthly goals
  • You will create an energetic and friendly environment for all members
  • You will share your knowledge and passion for fitness by educating new members on our membership types, features and amenities
  • You will deliver on the extraordinary Edge member experience, hellos and goodbyes are a must
  • You will create excitement and interest for our clubs with prospects over the phone and in person

What You Will NEED:
  • Energy & Enthusiasm
  • A Passion for Fitness
  • Ability to work with a sense of urgency
  • Ability to work flexible hours, as necessary during closeouts or end of month
  • A “roll up the sleeves” mentality
  • Proven track record of achieving and/or exceeding sales goals

What We Offer YOU:
  • We will give you a FREE Gym membership for you and a friend! Get your workout in during lunch or after shift!
  • We “insure” you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
  • We work hard to play hard… take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
  • We make sure you plan for your future. Enroll in our 401k.
  • We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
  • We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
  • We want you to advance your education! Reimbursed training certifications!
  • We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP), MetLife
  • We will give you an awesome culture and fun work environment! Look forward to coming to work each day!
Not all heroes wear capes, we wear sneakers and workout clothes! There is a reason our members call us the best gym ever... it’s because we have the best staff ever... come join our team! It’s okay… you can invite your friends to come work with you too! Edge Fitness, LLC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, Responsibilities and activities may change at any time with or without notice.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.