Merchants Bank of Indiana jobs in Carmel, IN

The Benefits Manager plays a key role in defining and executing our benefits strategy by developing, implementing, and managing benefits. This position is responsible for the ongoing operations of benefits programs, program compliance, and analysis related to providing strategic and design recommendations to executive management. This position also provides exceptional service to employees, benefits vendors, and advisors. Success in the role requires an individual to be both strategic and hands-on in leading all facets of benefits. The successful candidate will work to ensure our benefits are competitive and drive business results while both reflecting and enhancing our culture. A successful Benefits Manager will know how to do the following confidently and independently… Benefits Administration and Employee Support (60%): * Manages day-to-day benefits matters as employees' primary point of contact as internal subject matter expert, including coverage questions, claims inquiries, enrollments, coverage terminations, and other qualifying event changes. * Works with outside benefits advisors for escalated employee benefits matters. * Adapts, documents, and maintains administrative procedures for benefits processes. * Plans, prepares, and delivers written and verbal information and conducts employee meetings and presentations, including open enrollments, to provide benefits education. * Promotes wellness and other initiatives that support employee well-being. * Reviews, verifies, and reconciles invoices for related benefits plans. Vendors and Compliance (25%) * Serves as the primary contact for outside benefits advisors and vendors. * Maintains complete and accurate employee benefits records and manages related audits, processes, and controls to ensure completion and accuracy. * Manages the overall execution of the 401k plan including completion of all compliance activities. * Oversees and completes relevant 5500 filings, related audits, and ACA reporting. * Maintains knowledge of and ensures compliance with all applicable federal and state laws and regulations including ACA, ERISA, HIPAA, FMLA, COBRA, ADA, ADAAA, and FLSA. Strategic Planning and Stakeholder Engagement (15%) * Monitors key benefits plan data and provides high-quality reporting to HR leadership and benefits committee. * Researches, analyzes, and recommends benefits programs. * Evaluates benchmarks and competitive trends, in conjunction with outside advisors, for benefits offered by other organizations. * Collaborates with HR leadership and benefits committee to align benefits strategy with organizational goals. * Prepares executive summaries and presents updates to leadership. Requirements What we are looking for… * Minimum of 5 years of experience in benefits planning, administration, and analysis. * Must demonstrate intermediate to advanced understanding of medical, dental, vision, disability, life, FSA, HSA, TSA, 401k, and similar employee benefits; benefits certification preferred. * Demonstrated experience building relationships with vendors, advisors, and internal stakeholders to ensure effective collaboration, support, and service. * Strong knowledge of federal, state, and local laws regarding employee benefits. * Excellent written and verbal communication skills and ability to clearly interpret and explain benefits plans and policy features to broad audience types and sizes. * Experience within HRIS applications, Paylocity experience is a plus. * Strong analytical, problem solving, and project management skills. * Collaborative, inclusive approach to planning and project management. * Ability to develop effective processes to produce consistent, accurate outcomes. * Intermediate user of Excel, Word, Outlook, PowerPoint, and Teams. * Ability to work independently and in a team. * Must demonstrate a history of excellent teamwork, a positive attitude, personal accountability, high integrity, enduring commitment, and high empathy. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here. PM20 #BK

Merchants Bank is seeking a versatile and detail-oriented Senior Marketing Specialist to join our growing marketing team. This multi-skilled role combines digital marketing, creative design, event coordination, and campaign analytics to support high-impact campaigns, sponsorship activations, and day-to-day marketing needs. The ideal candidate thrives in a fast-paced environment, has a strong creative eye, and is comfortable balancing multiple priorities-from designing a social post to coordinating a game-day event to analyzing campaign performance. This role provides critical team support, including coverage during heavy workloads and vacations, and requires flexibility for occasional after-hours and weekend events, including travel for athletic sponsorship activations and mascot appearances. As our Senior Marketing Specialist, you should be able to do the following confidently and independently... Digital Marketing & Creative Production Design and produce marketing collateral, graphics, and digital content using Adobe Creative Suite and Canva. Manage social media channels, including content creation, scheduling (Sprout Social), monitoring, and reporting. Build and deploy email marketing campaigns through Mailchimp. Update and maintain multiple company websites (WordPress). Edit and produce video content for internal office displays and external communication platforms. Ensure all content aligns with brand standards and compliance requirements. Event Planning & Sponsorship Activation Plan, coordinate, and execute athletic sponsorship activations with Indiana University and Butler University. Manage corporate mascot appearances, including scheduling, logistics, and on-site coordination. Attend and support after-hours and weekend events as needed, ensuring smooth execution and brand representation. Coordinate with external partners and vendors for event-related logistics. Analytics & Reporting Track, analyze, and report on campaign performance across digital channels (social media, email, website, events). Create dashboards and reports highlighting key performance metrics to guide marketing strategy. Use data insights to recommend improvements and optimize future campaigns. Team Support & Collaboration Provide coverage and project support during peak times or when teammates are out of office. Collaborate closely with marketing team members to deliver integrated campaigns. Maintain organization of shared marketing resources, including SharePoint sites and digital asset libraries. Requirements Qualifications... Required: Bachelor's degree in Marketing, Communications, Public Relations, or related field (or equivalent experience). 3+ years of experience in marketing, communications, digital content, or event coordination. Proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro). Experience with social media management platforms (Sprout Social preferred). Strong knowledge of WordPress for website content management. Experience in data analytics and creating campaign performance reports. Excellent verbal and written communication skills. Ability to travel and work occasional evenings/weekends for event coverage. Strongly Preferred: Experience with SharePoint for managing shared files and resources. Prior experience in banking, financial services, or other regulated industries is strongly preferred. Advanced video editing and digital signage management experience. Strong organizational and project management skills. What we are looking for... A utility teammate who can step into multiple roles and keep projects moving forward. A creative problem solver who thrives on variety and juggling different tasks. A data-driven marketer who can translate metrics into actionable insights. A brand ambassador who is comfortable representing Merchants Bank at events and sponsorship activations. A team player with a “jump in and help” mindset. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

The Loan Servicing Assistant is responsible for managing a variety of duties necessary for the servicing of SBA Guaranteed Loans. Responsible for providing quality customer service after loans have closed and funded through payoff. The Loan Servicing Associate will respond to inquiries and/or initiate contact with clients and third parties (insurance agents, etc.). The Loan Servicing Associate will work with the SBA Loan Servicing Manager closely as it relates to working with clients in all aspects of the servicing of the SBA Loans. Expected Outcomes: To make it an easy flow from the time the loan closes until the loan is paid in full. To provide excellent customer service to our borrowers and to be a team player. You will know you a successful Loan Servicing Assistant if you can do the following confidently and independently... Effectively manage Loan Servicing relationships with borrowers. Familiarity and understanding of all SBA Loan Servicing policies (SOP) Become a proficient user in CSI (our core banking system) Review all loan payments as they post in CSI to verify accurate posting to loans. Review and support Loan On-Boarding Process. Collect and review borrower financials and insurance documentation for accuracy and compliancy. Forward financials to our Portfolio Management Team and contact insurance companies if insurance docs are not filled out correctly. Track UCC filings for renewals. Exhibit a detailed understanding of Loan Servicing policies and procedures. Keep complete and accurate electronic documentation. Will become the full back up to the SBA Servicing Manager, which will include completing the 1502 report in a timely manner and making disbursements of unfunded loans, including construction draws. Requirements What we are looking for... Bachelor's Degree or Equivalent Work Experience. Minimum of 5 years' experience in a fast-paced work environment with increased responsibilities. Knowledge of loan processing and basic accounting as well as legal and closing documents, insurance documents, construction documents etc. - Nice to have. Knowledge of SBA Government Guaranteed Loans - preferred Proficient in Microsoft Office About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

Job Description First Merchants Bank is seeking a Private Wealth Administrative Specialist to join our team! This position will provide administrative support to Private Wealth client facing employees (officers) in a specific discipline. Private Wealth disciplines include Private Banking, Wealth Management and Advisory, Retirement Services and Advisory, and IRA Operations. As part of this role you will: Provide administrative support for assigned officers, in the administration of accounts within the limits of authority. Coordinate communications, appointments, documentation, etc. between the officers and their clients. Process tasks requested by the officer by completing transaction in the software or completing necessary paper tickets. Maintain compliance on behalf of the organization by validating completed requests and monitoring daily and monthly reports. Prepare, complete and process necessary paperwork and transactions for opening, maintaining, and closing accounts. Research and assemble data and reports for officers. Assist officers with follow up on action items for clients and internal requests. Create presentation materials utilizing Power Point and Adobe DC. Use Excel for tracking and to calculate figures for special reporting. Open, screen, deliver, and prepare outgoing mail. Maintain paper and electronic filing system. To be successful in this position, we require the following: High school diploma or equivalent (GED). A minimum of two (2) years of related administrative experience. Customer service experience, Excel, and Power Point. The following would be a plus: Bachelor's degree. Private Wealth experience. Salesforce and/or Adobe DC experience First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants is seeking a Senior Business Intelligence Analyst I to join our team! This position will deliver accurate and sustainable data management and reporting solutions; identify, develop and support implementation of process improvements. This position requires on-site training for six (6) months at our Data Center located in Daleville, IN and then offers a hybrid work schedule also based out of our Daleville Data Center. As part of this role, you will: Perform advanced data profiling, modeling, and business logic analysis and architect complex data management solutions to meet business requirements for enterprise-wide data projects and other data tactics. Provide training to BI teammates and other reporting users to maximize understanding and use of reporting technologies. Collaborate with business units to perform requirements analysis and project scoping; perform required business logic transformation. Collaborate with business units to analyze business processes and identify, develop, and assist in the implementation of process improvement opportunities. Support the implementation of data governance principles and standards in data related projects across the organization. Ensure enterprise report delivery works reliably for the business including, but not limited to, reporting systems troubleshooting and supporting report and information delivery. Operate in alignment with reporting development lifecycle strategy and business intelligence governance framework. Ensure documentation of BI processes is consistently maintained according to best practices. Collaborate with data governance analysts and data stewards to ensure data dictionary is appropriately updated to reflect changes resulting from projects and tickets completed including, but not limited to, data flow, business logic and metadata. Collaborate with Data Engineering, Data Architecture, and Enterprise Application Management to support alignment of Business Intelligence and Data Governance processes and objectives. Completion of periodic attestations, controls, and performance procedures as required. To be successful in this position, we require the following: Bachelor's degree in computer science, management information systems (MIS), business or a related field OR Associate Degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus additional required experience detailed below). A minimum of five (5) years of business intelligence, business analyst, or related experience. A minimum of three (3) years of report writing experience using SQL, Power BI, or similar technology. The following would be a plus: Business intelligence or related certifications. Knowledge of data governance practices, business and technology issues related to management of enterprise information assets. Experience in finance, credit, risk, or operations related data projects, specifically around data transformation. Experience in banking or the financial services industry. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Preferred location is Carmel, IN - HQ. The Investor Reporting Analyst will be responsible for ensuring the accurate and completeness of required reporting, remitting and reconciling for the investors (GNMA, FNMA, FHLMC) using servicing system, database and reporting tools. The Investor Reporting Analyst performs these accounting tasks as a part of maintaining residential mortgage loan servicing compliance. Expected Outcomes: The ideal teammate will demonstrate excellent math and Excel skills and enjoy applying those skills in a residential mortgage loan servicing environment with a desire to grow in expertise within the role and department. A successful Investor Reporting Analyst places a high priority on accuracy and attention to detail in adherence with complex mortgage loan servicing and accounting regulations. After one year as our Investor Reporting Analyst, you will know you were successful if you are able to handle the following confidently and independently. * Perform initial and monthly required investor reporting in order to remain compliant with investor guidelines. * Coordinate with new loan boarding to ensure accurate investor and accounting setup. * Track and remit required payments to investors per their set schedules. * Work with internal accounting for account reconciliation items including, but not limited to, P&I, T&I, service fee, corporate advances, timing advance and operating account reconciliations. * Primary point of contact with investors regarding investor reporting matters. * Assist with audit processes and support department audit procedures. * Complete general accounting tasks in support of the mortgage servicing department. Requirements What we are looking for… * Minimum three years of mortgage servicing investor reporting experience required. * Demonstrable knowledge and experience with Ginnie Mae, Fannie Mae, and Freddie Mac investor reporting requirements and regulations required. * Excellent Math skills with accuracy and strong attention to detail required. * Proficiency using MS Excel, Word, and Outlook. * Strong organizational skills. Able to work under and meet strict time deadlines. * Strong verbal and written communication skills needed. * Experience using report writing software. Crystal Report Writer is a plus. * Working knowledge of FICS mortgage servicing software is a plus. About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

Our Mortgage Servicing Specialist will pull and analyze closing loan documents, checking insurance coverage for properties, prep-to-file booking, and accurate processing of mortgage servicing transactions. While receiving hands-on training by members of the Merchants Mortgage team, you will be able to work in a laid-back environment that encourages team building. A successful Servicing Specialist, SF will complete required responsibilities in line with business objectives and in compliance with regulatory requirements. Success in this role requires knowledge and execution of multiple servicing processes and the ability to assist others when needed. Our Servicing Specialist should be able to do the following confidently and independently... Process servicing transfers and reconcile balances Reviewing and processing loan documents after closing for completeness and accuracy. Receiving and managing customer calls via incoming Customer Service Lines. Track all loan related insurance requirements. Validate insurance coverage amounts according to bank and local requirements. Assist with tax and insurance payments on escrow accounts. Verify payment of all taxes and insurance for escrowed and non-escrowed accounts. Book first mortgages and HELOCs on servicing platform. Analyze data and research issues and exceptions while making or recommending appropriate changes. Process incoming and outgoing mail items. Produce and mail late notices and monthly statements, sort, and process payments. Set up ACH plans upon receipt of authorization forms. Prepare and send payoff statements and process incoming payoff proceeds. Requirements What we are looking for... A minimum of three years' mortgage banking experience in areas of loan servicing, or an educational background that provides a level of knowledge typically gained from three years or more experience preferred. Requires at least a high school diploma or GED from an accredited institution. Strong organizational skills required with the ability to prioritize work to meet deadlines. Must demonstrate excellent verbal and written customer service skills. Requires proficient knowledge of MS Word, Excel, and Outlook. Previous mortgage loan servicing experiences strongly preferred. Previous banking experience preferred About Merchants Ranked as a top performing U.S. public bank by S&P Global Market Intelligence, Merchants Bancorp is a diversified bank holding company headquartered in Carmel, Indiana operating multiple segments, including Multi-family Mortgage Banking that offers multi-family housing and healthcare facility financing and servicing; Mortgage Warehousing that offers mortgage warehouse financing; and Banking that offers retail and correspondent residential mortgage banking, agricultural lending, and traditional community banking. Merchants Bancorp, with $18.8 billion in assets and $11.9 billion in deposits as of December 31, 2024, conducts its business primarily through its direct and indirect subsidiaries, Merchants Bank of Indiana, Merchants Capital Corp., Merchants Capital Investments, LLC, Merchants Capital Servicing, LLC, Merchants Asset Management, LLC, and Merchants Mortgage, a division of Merchants Bank of Indiana. Merchants Bank and Merchants Capital have recently been honored with the 2025 USA Today Top Workplaces recognition, ranking 22nd nationally within the 500-999 employee category. This is the second year that Merchants has been recognized with this award. These accolades build on our strong history of workplace recognition, including being named a Best Place to Work in Indiana for seven consecutive years (2016-2022). For more information read the entire article here.

First Merchants Bank is seeking a Customer Care Specialist I to join our team! This position will be a high performing and knowledgeable team member who can identify and respond to the customer's needs and provide an experience that exceeds the customer's expectations. Essential Duties and Responsibilities: Handle Customer calls and provide accurate, satisfactory answers to queries and concerns. De-escalate situations involving dissatisfied customer, offering patient assistance and support. Guide callers through troubleshooting, navigating the company site or using the company's products and services. Review customer or client accounts and provide updates and information about a variety of subjects. Collaborate with other team members and leadership to improve customer service. Actively participate in a whole bank sales initiatives by seeking opportunities to cross-sell bank products, make customer referrals in response to identified customer needs and other activities to support scorecard goals. Utilize the system to proactively recommend prompted products and service to the customer. Be knowledgeable of all bank products and support the whole bank by making partner referrals. Exhibit strong customer service skills and professionalism including: Strong communication, both written and verbal. Great active listening skills. Exceptional interpersonal and rapport building skills. A patient and empathetic attitude. Strong time management and organizational skills. Adaptability and flexibility. Comfortable working in a fast-paced environment. Strong computer literacy and phone skills. To be successful in this position, we require the following: High school diploma or equivalent (GED). One (1) year of experience in a customer service role. Preferred Requirements: Experience in banking or financial services. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

The Senior Consents Asset Manager will be responsible for managing all documentation requests, credit analysis and checklists related to Fannie Mae and Freddie Mac multifamily loans. Duties include analyzing documentation, credit write up and ensuring that all required materials are complete and accurate before processing. Candidate will coordinate with internal and external stakeholders to gather necessary documentation and maintain organized records. Success in this position is expected to ensure the accuracy and completeness of all documentation and checklists, facilitate smooth communication with stakeholders, and provide timely support to the consents process. By managing documentation efficiently and performing thorough credit analysis, to contribute to the overall effectiveness and compliance of the GSE Consents department. Requirements * Process a portfolio of multifamily loans managing each file from application to consent closeout. * Manage all documentation requests and checklists. * Maintain customer contact and provide timely file status updates to both the customer and internal team members. * Perform analysis of documentation provided by customers. * Manage communication with third party vendors (appraisers, engineers, etc.). * Provide credit analysis for complex consent requests. * Work with assigned Asset Manager to finalize Borrower Request submissions for internal and Investor review. Expected Experience, Skills and Education: * Bachelor's degree in Finance, Real Estate, Accounting, Economics or a minimum of 3+ years of experience in real estate is preferred. * Minimum of 1+ year of GSE credit underwriting or consent underwriting experience required. * Proficient in Microsoft Office Products, with an emphasis on Excel and Word. * Prior experience with Fannie Mae or Freddie Mac multifamily platforms a plus. * A knowledge of real estate markets with an emphasis on multifamily assets. * Strong organizational skills. * Strong verbal and communication skills. * Exhibit self-motivation whether working independently or on a team. * A strong sense of urgency and ability to problem solve. * An ability to execute and manage multiple projects with deliverables to ensure that timelines and results are achieved. ABOUT MERCHANTS CAPITAL With over 30 years of success built on putting people first, Merchants Capital is a proven leader in financing for multifamily housing nationwide. Our licenses with Fannie Mae, Freddie Mac, and HUD/FHA, in addition to our bank's balance sheet products, allow us to offer custom solutions with agility and ease of execution, expanding access to housing in meaningful and impactful ways. Recognized as a top five affordable lender, Merchants Capital pairs our comprehensive debt offerings with in-house tax credit equity to provide a one-stop-shop for developers and owners. To learn more about Merchants Capital, visit *************************

First Merchants Bank is seeking a Senior Horizon Core Deposit Systems & Conversion Analyst to join our team! This position will ensure assigned core banking and related deposit or loan systems bring the expected business value, work reliably well and support organizational growth by providing business analysis and technical support services that ensure products, processes, data conversion, reports and other operational needs are met. As part of this role you will: Provide application support services of the assigned Deposit or Loan applications, specifically focusing on the core banking Deposit or Loan system and related Deposit or Loan systems. This includes, but is not limited to, maintaining, troubleshooting, supporting Deposit or Loan systems and ensuring system release levels are kept current. Develop and understand product and service requirements through information gathering session to determine how the assigned core Deposit or Loan servicing and related Deposit or Loan systems can be utilized to meet company needs. Partner with application owners, vendors, Deposit or Loan operations and other internal constituents to achieve job objectives. Gather and assess requirements for software utilization through data analysis, product mapping and interviews. Lead software configuration changes with vendor or other internal teams. Create data maps and transaction workflow documents showing exactly how required fields of information will be converted. The data mapping forms the technical specification for the integration. Share data maps with vendor and programmers, clients, and others as appropriate to ensure successful conversion. Refine mapping through iterative validation. Test customized software against customer specific needs, share with customer reports and application specific data that reflects how conversion data will be processed. Review conversion results (reports, balancing, data load, and change) to refine and confirm requirements. Obtain formal results acceptance. Examine data and reports to make sure conversion is processing correctly, run tests scripts to see how transactions process through the software and verify/validate accuracy of data through the generation of a variety of reports and completion of system reconciliation activities. Examine client's processes, forms and reports to determine operational needs and document what the software will do and all related processes, forms, reports, etc. to be sued after conversion is complete. Lead and/or participate in FMB projects as needed (system upgrades, bank integration, etc.). Collaborate with other departments to lead and facilitate the implementation and fulfil the initiative purpose and goal through standard best practice project management techniques. Ensure all aspects of the project are completed. Document the project needs. Analysis/options or feasibility research of needs and possible solutions. Visually map solutions and present in an easy-to-understand manner to get a decision. Identify, gather, and document technology and/or business solutions requirements. Complete detailed workflow process mapping. Develop testing strategies and execute test plan to mitigate deployment risk. Recommend preferred solutions. Implements (identify issues and escalate/manage resolution as required). Develop supporting documentation (process/procedure manuals). Maintain and manage reporting systems to provide actionable information to drive business decisions. In order to be successful in this position, we require the following: High School Diploma or equivalent (GED). A minimum of five (5) years of deposit or loan servicing, operations, line of business or similar experience in the financial industry. The following would be a plus: Bachelor's degree in computer science, information systems or related field of study. Similar experience supporting core Deposit or Loan servicing systems (FIS, FiServ, CSI, Jack Henry, etc.). Commercial bank operations and servicing experience supporting FIS Horizon Deposit or Loan system. Working knowledge of SQL or other reporting technology. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

Job Description As part of this role you will: Develop new business by cultivating CRA/LMI prospects and referral contacts (realtors, builders, teammate referrals, community partners and personal contacts). Advise prospects and customers concerning home loan products and process. Interview and take loan applications including the analysis of financial data and delivery of loan packages. Maintain knowledge of available loan products, processing, underwriting and escalation of exception procedures. Provide high level of customer service. Conduct and coordinate homebuyer-training seminars for CRA potential applicants. Participate in community affairs to increase FMB's visibility and enhance new business opportunities. To be successful in this position, we require the following: High school diploma or equivalent (GED). Two (2) plus years in mortgage lending, consumer lending, credit counseling or homeownership counseling. The following would be a plus: Understanding of conventional and/or government lending guidelines. Understanding of residential first time home buyer processing, underwriting and closing process. Experience presenting financial education workshops with a focus on low and moderate income and minority neighborhoods. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking an Items Processing Specialist I to join our team! This position will handle, process and balance all Proof of Deposit (POD) work for the bank. This position will work on second shift from 1pm to 10pm Eastern and can offer remote work options within a commutable distance to our Daleville Data Center located in Daleville, IN. Essential Duties & Responsibilities: * Perform data entry for all tickets that are not systematically read. * Review runs for out of balance transactions. * Review out of balance transactions and determine which type of error occurred. Process correction to balance the transaction. * Receive, process and transmit all internal departments' proofs. * Build, verify and transmit POD posting files. * Distribute information to internal customers. * Communicate with Banking Centers on basic troubleshooting of scanners and out of balance transactions. * Process incoming Lockbox transactions for commercial clients. To be successful in this position, we require the following: * High School diploma or equivalent (GED). * A minimum of one (1) year of operations, processing or related work experience. First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Fraud Product Manager to join our team! As part of the External Fraud Working Group's strategic initiative, this role is designed to centralize and enhance the bank's use of fraud prevention and detection tools and technologies. The Fraud Product Manager will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors. Essential Duties and Responsibilities: * Tool Optimization & Oversight * Attend vendor and user group meetings to stay current on tool capabilities and updates. * Monitor system changes and assess their impact-both positive and negative-on fraud detection and prevention. * Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement. * Strategic Coordination & Documentation * Understand fraud practices and control effectiveness. * Coordinate with LOBs to support decision-making related to fraud tools and strategies. * Document current state, key decisions, and maintain up-to-date records of tool configurations and usage. * Research and recommend leading practices in fraud prevention and technology utilization. * Fraud Intelligence & Triage * Identify and analyze fraud trends across channels and products. * Participate in the fraud triage team to support rapid response and resolution. * Provide recommendations for ongoing tuning and configuration of fraud detection systems. * Proactive Engagement & Business Alignment * Bring forward ideas and recommendations to improve fraud prevention strategies. * Align fraud tool usage with broader business goals and risk appetite. * Serve as a proactive partner to internal stakeholders and external vendors. To be successful in this position, we require the following: * Bachelor's degree in business, finance, information systems, or related field OR associate degree/ two years of college + two (2) years of related work/military experience OR four (4) years of related work/military experience (plus any additional required experience). * A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology. * Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc. The following would be a plus: * Strong analytical and problem-solving skills. * Excellent communication and collaboration abilities. * Experience working with cross-functional teams. * Knowledge of fraud typologies and emerging threats. * • Ability to translate technical capabilities into business value. * Detail-oriented with strong documentation and organizational skills. First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us! Location Information: The preferred location for this position is Greenwood, IN. However, this position could be flexible to any location throughout our footprint.

First Merchants Bank is seeking a Business Banking Underwriter I to join our team! This position will provide credit risk assessment support. Essential Duties and Responsibilities: Review credit data to evaluate the Business Banking Center's most complex commercial loan requests in order to approve or deny applications within individual lending authority. Analyze sources of financial information, such as tax returns, financial statements, credit bureaus, and other sources. Order and review appraisals, evaluations and environmental assessments. Review and recommend proper structure for commercial loans based on financial strength and loan purpose. Complete trigger database business banking monitoring: Spread and review financial data Assist in management of database Review triggers generated for validity Request financial information where needed Report concerns to management and Business Banking and/or Relationship Managers. Complete assigned reports. Assist Business Banking Credit Manager as needed. Complete compliance and assigned training and development. Attend and participate in department and policy meetings as requested. Establish and maintain good working relationship with Business Banking Officers. Attend sales calls with Business Banking Officers as requested. To be successful in this position, we require the following: Bachelor's degree in accounting, finance, business or related field of study. Two (2) years of analytical or related experience. The following would be a plus: Training in OMEGA, RMA or other commercial lending courses. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We support you so you can exceed personal sales and service goals while delivering a meaningful customer experience. As part of this role you will: * Provide excellent customer service by: * Responding to customer requests for banking transactions. * Answering customer inquiries and problems with solutions that meet the customer's current needs. * Continually building customer loyalty and customer advocates. * Contribute to overall banking center operation by: * Balance cash, daily transactions, vault and ATM. * Understanding and ensuring compliance, regulations and reporting. * Following information security policy and verification procedures to protect customer privacy. * Assist with opening and/or closing banking center. * Actively participate in a high performing sales environment by: * Selling bank products, making customer referrals and other activities to support the goals. * Knowing about all bank products. * Participating in daily/weekly meetings and coaching sessions. * Lead and act as an example to others by: * Training, coaching, and guiding staff with operational and sales skills. * Attending and/or completing applicable and required training sessions. * Actively participating in leading the sales and service activities at the Banking Center. * Assisting in banking center operations and ensure policies and procedures are followed. To be successful in this position, we require the following: * High School Diploma or Equivalent. * Minimum of 6 (six) months of experience selling products or services. * Minimum of 1 (one) year of sales, banking and/or related experience. * S.A.F.E. Act Registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). This must be met within 3 (three) months of hire date. * Obtain Notary Public designation. * Ability to multi-task in a fast-paced environment. * In-depth knowledge of products/services offered by the bank (all lines of business). The following would be a plus: * Prior banking experience. * Ability to sell and cross-sell bank products and services. First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Bank Protection Fraud Specialist I to join our team! This position performs daily fraud prevention reviews utilizing multiple technology platforms to mitigate fraud exposure for customers and bank. Provide support during incidence responses to ensure timely countermeasures and mitigants are enacted. Assist in fraud case management and work with Bank Protection Management as needed. Essential Duties & Responsibilities: * Demonstrates a basic understanding of fraudulent item identification, financial scams, account compromise, and gains proficiency in the processes used to investigate them. * Review, identify, and investigate fraud committed through electronic/technology channels. These include: * Wires * Remote Deposit Capture * Mobile Deposit Capture * Check and Kite * Online Banking * Falcon Alerts * Debit Card disputes * Works with, and refers more complex cases to, Fraud Investigations team for resolution. * Utilizing the Case Management software, opens fraud cases, provides a clear and concise narrative of the event, updates the case, and assists the lead Investigator as needed. * Interviews and communicates with bank clients regarding potential/actual fraud perpetrated on their accounts and how to avoid fraud in the future. * Communicates and collaborates with consumer and business bankers on fraud identification and mitigations. * Answer the 2-SAFE Hotline and respond to fraud questions, provide assistance, and guidance to bank personnel for all fraud situations. To be successful in this position, we require the following: * High school diploma or equivalent (GED). * A minimum of one (1) year of banking experience, or direct experience in fraud and/or criminology. The following would be a plus: * Associates degree in criminology. First Merchants offers the following: * Base Pay PLUS Bonuses * Medical, Dental and Vision Insurance * 401k * Health Savings and Flexible Spending Accounts * Vacation/Sick Time * Paid Holidays * Paid Parental Leave * Tuition Reimbursement * Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants is seeking a Mortgage Loan Closer to join our team! This person will be responsible for the production and complete accuracy of the Closing Disclosure (CD), as well as serve as the final quality control check point prior to an executed closing to ensure accurate and deliverable loan package is properly executed. As part of this role you will: Validate conditions are cleared prior to closing. Validate in compliance with the Truth in Lending (TIL) tolerances, Home Ownership Equity Protection Act (HOEPA) calculations, and the Higher-Priced Mortgage Loan (HPML) calculations. Prepare and balance all tickets to fund the transaction. Validate the loan Annual Percentage Rate (APR) is in compliance and accurately calculated. Obtain, analyze and validate all fees to be included on the CD. Calculate points and fees test for compliance with Qualified Mortgage (QM) regulatory requirements. Produce and validate a deliverable closing package. Review and analyze title work. Work with applicable parties to clear closing deficiencies. To be successful in this position, we require the following: High School Diploma or Equivalent. A minimum of three (3) years of experience closing mortgage loans or related experience. Experience with government and/or conventional loan processing. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us! Upcoming Location Change: In 2026 our Detroit Headquarters at 32991 Hamilton Court, Farmington Hills, MI 48334 will be moving to Royal Oak at 400 W 4th Street, Royal Oak, MI 48067.

Job Description First Merchants Bank is seeking a Marketing Analytics Insights & Reporting Manager to join our team! The Marketing Analytics, Insights & Reporting Manager leads the consolidation of marketing data across platforms to tell clear, actionable data stories that accelerate decision-making, demonstrate progress against KPIs, and close the loop on customer feedback. The role integrates performance analytics (web, social, email/SMS, SEO/SEM, paid media), campaign measurement, and Voice of Customer (VoC) insights to guide strategy, optimize spend, and inform experience improvements-including partnering closely with UX to share behavioral and attitudinal insights. This role blends descriptive, diagnostic, and predictive analytics with benchmarking to communicate what happened, why it matters, and what to do next-core expectations highlighted in current marketing analytics role guidance. It also stands up a scalable VoC practice (collection, analysis, and actioning of feedback from surveys, reviews, support interactions, social listening) to inform roadmap and retention efforts. Essential Duties & Responsibilities: Consolidate and normalize marketing data from web analytics, social platforms, email/SMS, SEO/SEM, paid media, and CRM to establish a single source of truth for performance reporting and optimization. Define and maintain the KPI framework and benchmarks for brand, demand, lifecycle, and experience metrics; tie measures to business outcomes and OKRs in partnership with Marketing and Finance/FP&A. Build and maintain executive and team-level dashboards and reports (weekly/monthly/QBR) and apply data-storytelling techniques so stakeholders quickly grasp what/so-what/now-what. Stand up/run a VoC program aggregating solicited and unsolicited feedback (CSAT/NPS/CES, in-app/site feedback, product reviews, social listening, service transcripts). Apply sentiment/topic analysis to reveal loyalty drivers and friction. Operationalize closed-loop feedback with Marketing, UX, Product, and Service; size impact, recommend fixes, and track adoption and outcomes. Create measurement plans, event schemas, and UTM/naming standards; ensure full-funnel tracking for always-on and campaign activity across paid/owned/earned. (Design the stack recognizing that no single tool covers all analytics needs.) Deliver pre/post analyses, A/B and incrementality testing, and contribution/attribution reads to quantify ROI/ROAS and inform budget reallocation. Communicate findings using storytelling best practices. Partner with UX to share behavioral insights (funnels, heatmaps, session replays) and VoC themes that shape hypotheses, experiments, and design priorities. Collaborate with Finance/FP&A to connect marketing investments to growth, acquisition, retention, and relationship deepening; align on forecasting and performance narratives for leadership. Work with Marketing Ops/IT/Data to govern data quality, documentation (data dictionary), and access/controls; ensure reporting is accurate, timely, and compliant. Evaluate and advise on analytics/VoC and martech tools, integrations, and roadmaps; lead light vendor management and pilots as needed. Coach marketers on interpreting dashboards and applying insights; run recurring insights reviews and share best practices for data storytelling to drive adoption and action. Champion privacy-aware measurement and ethical use of data in collaboration with Legal/Compliance. To be successful in this position, we require the following: Bachelor's degree in marketing, analytics, statistics, business, computer science, or related field A minimum of (5) years of hands-on experience in marketing analytics/insights/reporting with measurable impact on channel optimization and campaign ROI. The following would be a plus: Excellent written and verbal communication skills Strong analytical and problem-solving abilities with the ability to distill complex information into actionable insights Commitment to the mission and values of the organization High degree of integrity, discretion, and professionalism Collaborative and team-oriented approach to partnerships Ability to work independently and thrive in dynamic, fast-paced environments Empathetic and mission-driven, prioritizing relationships built on respect and compassion Demonstrated exceptional organizational, time management, and attention to detail Demonstrated ability to consolidate data across web analytics, SEO/SEM, paid media, social, email/SMS, and CRM; fluency working across multiple tools/platforms Proficiency in dashboarding/visualization (e.g., Power BI) and data storytelling; working SQL/data transformation skills preferred Experience standing up or contributing to VoC programs (survey design, text/sentiment analysis, social listening, closed-loop actioning) First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!

First Merchants Bank is seeking a Credit Analyst I to join our team! This position will perform credit analysis, underwriting and monitoring of the commercial loan portfolio. As part of this role you will: Complete accurate, unbiased credit analyses within required timelines and according to standards including cash flow analysis, credit decision summary preparation and credit processes. Complete credit monitoring functions for designated portfolio including spreading and review of financial statements, borrowing base and covenant testing, marketable securities and leveraged lending monitoring and annual credit reviews. Assign call codes, NAICS codes, risk grade and risk rating score data accurately. Review appraisals and real estate evaluations. Use of financial spreading software, loan system, cash flow analysis and other credit systems and tools Attend and participate in loan committees as requested. To be successful in this position, we require the following: Bachelor's degree. The following would be a plus: Bachelor's degree (or completion within current semester) in accounting, finance, or business. First Merchants offers the following: Base Pay PLUS Bonuses Medical, Dental and Vision Insurance 401k Health Savings and Flexible Spending Accounts Vacation/Sick Time Paid Holidays Paid Parental Leave Tuition Reimbursement Additional Benefits A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy. Our Vision is: To enhance the financial wellness of the diverse communities we serve. Our Mission is: To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders. Our Team: "We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging." Apply today to begin your career with us!