District Manager
Monro job in Cincinnati, OH
Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the country's top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time, every time.
Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors.
Job Description
The District Manager is responsible for the successful operations of 8 store locations in the Anaheim and LA area. Responsibilities include the workforce planning, hiring, training, counseling, developing store managers and retention of teammates to ensure the district financial goals are achieved. The District Manager sets accountability and expectations for teammates on the company standards, policies and procedures, and develops an environment which is conducive to accomplishing both the company and teammate personal goals.
Pay: $90,000-$125,000 including incentives. Pay is based on experience. This role is eligible for additional incentives company vehicle with gas card and cell phone stipend.
Essential Functions:
Develop Store Managers to become culture change leaders who produce a consistent 5-star Guest experience
Ensure assigned locations (districts) are staffed in accordance with company workforce planning standards that ensure staffing matches demand
Responsible for hiring, training, and developing of all store management and minimizing turnover
Train, develop and lead Store Managers and Manager trainees on store operations, sales, product knowledge, and service techniques
Manage budget and capital expenses to exceed objectives
Manage budget to maximize profit potential of the district; develop recovery plans to address shortcomings as needed
Conduct and document store visit cadence (every store at least once per quarter) which includes tracking action items and communicating follow-up expectations to the Store Manager
Assure all required documents/processing/reporting, company policies, safety, regulations, and standards are met throughout the district
Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment
Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required
Maintain knowledge of local market competitors, automotive industry, and new developments
Manage district inventory within company established standards and policies
Complete all Monro University required training with the guidelines and timing provided
Perform other duties as assigned
Management Responsibility:
The District Manager has leadership responsibility for the entire operations of up to 10 stores within the assigned district, with direct supervisory responsibilities for Store Managers. This position operates under the general direction of the Regional Vice President.
(IND#R18)
Qualifications
Education and Experience:
High School Diploma or equivalent (Associate's or Bachelor's degree in Business a plus) and a minimum of 5 year's management experience.
Prior management in a multi-unit retail environment strongly preferred
Tire or automotive-related business preferred
Knowledge & Skills:
Self-aware, servant leader with proven experience managing a team of 10 or more employees where responsibilities included interviewing, hiring, training, counseling and termination of teammates.
Previous experience with performance management including coaching, setting expectations, writing and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding teammates accountable for results
Strong motivator and role model to teams with the ability to proactively diagnose problems and provide effective solutions; ability to deal with problems involving several concrete variables in standardized situation
Proven practitioner in sales with the ability to train others in successful sales techniques and strategies
Clear communicator of ideas, concepts, and initiatives including the ability to connect disparate data points into one message
Ability to read, interpret and communicate business and financial documents regularly
Ability to interrupt and calculate figures such as financial reports, discounts, interest, commissions proportions, and percentages; ability to apply concepts of basic algebra
Ability to apply common sense understanding to communication and carry out instructions furnished in written, oral, and diagram or schedule form
Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications
Demonstrated experience managing a P&L and familiarity with key line item management to impact results
Work Environment & Physical Requirements:
This job operates in an office environment with exposure to an automotive retail store environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Ability to work flexible hours/days including evenings and weekends; additional time may be required depending on business needs.
Ability to work with hands overhead, stand for long periods, and lift 50 lbs.; frequent reaching, bending, twisting, pulling, and pushing.
Frequent travel within assigned district.
Additional Information
Benefits
Four-week onboarding and training program
Performance based incentives
Paid vacation and holidays
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Company provided vehicle
Cell phone stipend
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Store Manager
Monro job in Springboro, OH
Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.
(IND#R18)
Job Description
About the Role:
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
Salary Range:
The range for this role is from $60,000 - $72,000 This role is eligible for additional compensation and incentives. Pay will be based on experience level.
Responsibilities:
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
(IND#R18)
Qualifications
Qualifications:
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Profile Summary:
Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
Employee Discounts
Career Development
Benefits:
Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Customer Service Advisor - 1554
Cincinnati, OH job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales Associate
Florence, KY job
Sales Consultant
J.D Byrider, the nation's leading used car and finance company, is currently seeking motivated individuals for our Sales, Finance, and Service Departments. If you are interested in a great career with excellent benefits, we want to talk to you!
Sales Consultant
We are looking to add to our team of Sales Consultants to sell Pre-Owned vehicles. In this role you will exceed our customer's expectations by selling a great program that helps our customers re-establish their credit and improve their lives. Our Sales Associates feel good about their careers… knowing that it is possible to help people while earning a great income
As a Sales Consultant you will:
Work with customers to understand and assess their personal needs
Explain our great program and the value we provide to prospective customers
Provide world-class customer service - in our company the customer is king!
We seek enthusiastic individuals with a strong work ethic who put the customer first. This is a fast-paced position that requires you to manage multiple priorities at once.
We offer:
Guaranteed base salary plus unlimited commission!
Guaranteed $500 monthly incentive for the first 90 days!
No Sundays!
Paid training!
Rich health and dental benefits after 60 days!
401K with company match!
Paid Time Off!
Career growth opportunities and more!
Our company believes in developing our team to be the best. We will give you the training and tools to succeed, and we will provide an excellent chance to grow and develop your career in sales and/or management!
Ready to join a proven winner?
Key Words: Used Car Sales, Used Automotive Sales, Pre-Owned Car Sales, Pre-Owned Automotive Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, Auto Consultant, Automotive Consultant, Dealer
Auto-ApplyService Technician - 1263
Cincinnati, OH job
The Service Technician for PVA (Jiffy Lube) is a Lube Technician that ensures our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as required. The Service Technician may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in house for all roles.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Paid Time Off*
401(k) Match
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Job Description:
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Work efficiently to service the customers in a timely fashion, prioritizing safety always.
Vacuum and sanitize interior of vehicle and clean windshield when vehicle enters.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires following J Team Service Standards (JTSS).
Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected as needed.
Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Keep customer, inventory, and service records and participate in inventory stocking.
Perform housekeeping/minor building maintenance.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability to perform the responsibilities of the job.
Willingness to undergo on the job training and a growth mindset.
Ability to stand for an extended period of time.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
All levels of automotive service and repair experience considered.
Valid Driver's License strongly preferred.
State Motor Vehicle Inspector License preferred.
Proven face-to-face customer service or sales experience preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
A teamwork mentality.
Ability to perform the responsibilities of the job.
Able to work in a fast-paced environment while multi-tasking.
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Assistant Service Manager - Cincinnati, OH
Cincinnati, OH job
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As an Assistant Service Manager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.
You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest.
We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications: Minimum 1 year of previous Automotive Service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: Previous management experience Previous automotive service sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures Application Process :Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
If you pass, you'll receive an invitation to schedule a phone or in-person interview.
Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork
Auto-ApplyAutomotive Technician - Technician LEAD TECH/MASTER TECH
Monro job in Cincinnati, OH
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
(INDalx14)
Job Description
The hourly range for this role is $18-$22 per hour Guaranteed Minimum and $28-$40 Flat Rate based on experience.
You must understand that you are coming on to help drive sales and guest count.
What i am looking for is a professional technician who wants to help fix and grow a shop. Must be detail oriented and able to coach and train the entry level techs. Must have your own tools. Must have a valid drivers license. I am looking for a team leader and team player.
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
Perform basic vehicle diagnostics to properly identify required repairs.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
(#INDR18)
Profile Summary:
Capable of performing basic automotive maintenance, repair, and tire services
Ability to diagnose problems identifying root cause and determine appropriate repair solution.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Qualifications
Qualifications:
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Required to own a basic set of tools or participate in Monro's tool purchase program.
Capable of performing basic automotive maintenance, repair, and tire services
Ability to diagnose problems identifying root cause and determine appropriate repair solution.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Sales Manager
Fairfield, OH job
Sales Manager Job Expectations The role of the Sales Manager is to assist the General Manager with the operations of the store. By taking on the additional role of Sales Manager, this opportunity can provide a potential career path to a General Manager position. Expectations listed below are in addition to your regular position responsibilities.
Essential Duties and Responsibilities
· Perform the duties of the GM in the absence of the GM, to include potential days off, PTO, travelling, etc.
· Assist the GM in Managing operations to ensure a profitable location, including:
· Assist the GM in co-managing the store and team, to include specific assigned tasks
· Assist the GM in directing, training, and managing the team to ensure the origination and contract closing processes are followed according to CNAC policies and procedures. Collaborate with the Remote Underwriting Center on these processes.
o Provide Originations with proper documentation
o Manage and assist in the customer reclaim process
o Assist with managing insurance roll and admin rewrites
o Assist and manage back off process
o Obtain notary for your state
· Assist the GM with structuring all deals within compliance of CNAC policies and procedures.
· Assist in training and developing team members to enhance customer service
· Assist GM in driving results in Sales, CNAC, and Service to maximize P&L success
· Sales manager is accountable for their own personal sales activity and production.
· Support the GM in communicating policy, procedure, and any changes within the branch/company
· Assist GM in creating a positive working environment
· Assist GM in ensuring all team members follow all state and federal laws that effect our business
· Assist GM in ensuring all team members adhere to JDB company values
· Effectively communicate and lead team members across all departments
· Manage EOD cash and cards as needed
· Handle escalated customer issues as needed
· Work with Service on daily inventory as needed
· Assist in ensuring the lot is clean and organized
Qualifications:
· Requires strong analytical and problem solving skills with ability to successfully manage diverse teams within the store.
· Must be customer service oriented and possess strong written and verbal communication skills
· Requires the ability to successfully negotiate business transactions
· Must have, or be willing to gain, a general understanding of P&L statements.
· 5+ years' experience in a customer service or retail-related industry. Previous management experience a plus.
· College degree preferred but not necessary
· Occasional travel may be required
We offer:
Guaranteed base salary of $30,000.00 per year plus unlimited commission (Average 50k-75k; top producers 75k+)
Paid training
Rich health and dental benefits after 60 days
401K with company match
Paid Time Off
Career growth opportunities and more!
Auto-ApplyService Writer
Cincinnati, OH job
Auto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team! Compensation: $40,000.00 - $65,000.00 per year
Auto Systems Centers (Midas) is an Employee owned company (ESOP) and is also the world's largest Midas Franchisee in the Midas chain.
Our company culture is all about taking care of our Teams (People) so that they can take care of our customers (Take Care of People and People will take care of you).
Our Goal is to make every Team Member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in the automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are all about "TEAM”
Auto-ApplyMobile Tire Technician - West Chester, OH
Olde West Chester, OH job
**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** **The starting pay for this position is $20/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts. **
Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
**General Description**
As a Mobile Tire Technician, you are always on the move, utilizing innovative mobile e-commerce technology, and fulfilling customers' tire needs. You will be responsible for operating one of our cutting-edge vans serving customers at their homes and places of work. But your job goes beyond installing tires, you will be engaging with customers and answering any tire questions they may have. No experience installing tires? No worries! We are happy to train you to become a part of our team as the driving force behind the most innovative way to buy tires.
**Benefits**
Roll by Goodyear offers a fun, fast-paced work environment with a competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification and tuition reimbursement, and paid vacations. We invest in your career by providing learning and development opportunities. Come join our team and help Roll by Goodyear reinvent a 130+ year old industry!
**Responsibilities Will Include, But Not Be Limited To**
+ Performing basic tire services (e.g., mounting and balancing tires, tire repairs) using a Roll by Goodyear mobile van to provide the simplest, most convenient experience possible.
+ Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs
+ Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements
+ Working as part of the Roll by Goodyear team with the store network and customer service
+ Enjoy daily independence on your route, safely driving the van between appointments, and representing Roll by Goodyear
+ Conduct proper safety checks when installing tires
+ Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting
+ Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques
**Basic Qualifications**
+ Previous customer service experience is required
+ You must be at least 18 years of age
+ A valid driver's license and safe driving record
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications**
+ Previous tire installation experience (if not, we are happy to train you!)
+ High school diploma/GED
**Position Skills and Requirements**
+ You enjoy serving customers and can provide top-of-the-line service in any scenario
+ Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team
+ Be a clear communicator with others, making every interaction with customers approachable, simple and informative
+ You enjoy working with technology, including mobile phone applications and van tire changing equipment
+ You are excellent at managing your time, but also flexible knowing your schedule won't always be exactly the same
+ This position requires the ability to read, understand, and follow all procedures and guidelines.
+ Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts
Goodyear is one of the world's largest tire companies. It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to ************************** (************************************** .
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Automotive General Service Technician - (Tire & Lube Tech)
Monro job in Cincinnati, OH
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About The Role:
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Salary Range:
$15.00 - $17.00 per hour - Based on experience. Additional incentive of $2/FRU.
This role is eligible for additional compensation and incentives.
Qualifications
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Required to own a basic set of tools or participate in Monro's tool purchase program.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays for Full Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Service Writer
Florence, KY job
Auto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team! Compensation: $40,000.00 - $65,000.00 per year
Auto Systems Centers (Midas) is an Employee owned company (ESOP) and is also the world's largest Midas Franchisee in the Midas chain.
Our company culture is all about taking care of our Teams (People) so that they can take care of our customers (Take Care of People and People will take care of you).
Our Goal is to make every Team Member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in the automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are all about "TEAM”
Auto-ApplyDistrict Manager
Monro Muffler Brake & Service job in Cincinnati, OH
Monro Inc. is a leader in the automotive maintenance and repair services industry. We are the country's top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure the work performed on their cars is done right the first time, every time.
Founded in 1957 in Rochester, New York, we now have over 1,300 company-owned locations servicing over four million cars each year in the US in 28 eastern and mid-western states. Monro offers our guests a wide range of tire choices and repair services, such as exhaust, brake, suspension, alignment, ride control, tire, battery, electrical, air conditioning, and scheduled maintenance services under several leading brands. We are a publicly traded company and a top performer on the NASDAQ both in our results and our return to our investors.
Job Description
The District Manager is responsible for the successful operations of 8 store locations in the Anaheim and LA area. Responsibilities include the workforce planning, hiring, training, counseling, developing store managers and retention of teammates to ensure the district financial goals are achieved. The District Manager sets accountability and expectations for teammates on the company standards, policies and procedures, and develops an environment which is conducive to accomplishing both the company and teammate personal goals. Pay: $90,000-$125,000 including incentives. Pay is based on experience. This role is eligible for additional incentives company vehicle with gas card and cell phone stipend.
Essential Functions:
* Develop Store Managers to become culture change leaders who produce a consistent 5-star Guest experience
* Ensure assigned locations (districts) are staffed in accordance with company workforce planning standards that ensure staffing matches demand
* Responsible for hiring, training, and developing of all store management and minimizing turnover
* Train, develop and lead Store Managers and Manager trainees on store operations, sales, product knowledge, and service techniques
* Manage budget and capital expenses to exceed objectives
* Manage budget to maximize profit potential of the district; develop recovery plans to address shortcomings as needed
* Conduct and document store visit cadence (every store at least once per quarter) which includes tracking action items and communicating follow-up expectations to the Store Manager
* Assure all required documents/processing/reporting, company policies, safety, regulations, and standards are met throughout the district
* Train, monitor, and ensure company safety and security standards are enforced to provide a work-safe environment
* Communicate effectively and professionally with Store Support Center teammates to include Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required
* Maintain knowledge of local market competitors, automotive industry, and new developments
* Manage district inventory within company established standards and policies
* Complete all Monro University required training with the guidelines and timing provided
* Perform other duties as assigned
Management Responsibility:
The District Manager has leadership responsibility for the entire operations of up to 10 stores within the assigned district, with direct supervisory responsibilities for Store Managers. This position operates under the general direction of the Regional Vice President.
"Indalx14"
Qualifications
Education and Experience:
* High School Diploma or equivalent (Associate's or Bachelor's degree in Business a plus) and a minimum of 5 year's management experience.
* Prior management in a multi-unit retail environment strongly preferred
* Tire or automotive-related business preferred
Knowledge & Skills:
* Self-aware, servant leader with proven experience managing a team of 10 or more employees where responsibilities included interviewing, hiring, training, counseling and termination of teammates.
* Previous experience with performance management including coaching, setting expectations, writing and delivering performance reviews, managing disciplinary actions, conducting investigations, and holding teammates accountable for results
* Strong motivator and role model to teams with the ability to proactively diagnose problems and provide effective solutions; ability to deal with problems involving several concrete variables in standardized situation
* Proven practitioner in sales with the ability to train others in successful sales techniques and strategies
* Clear communicator of ideas, concepts, and initiatives including the ability to connect disparate data points into one message
* Ability to read, interpret and communicate business and financial documents regularly
* Ability to interrupt and calculate figures such as financial reports, discounts, interest, commissions proportions, and percentages; ability to apply concepts of basic algebra
* Ability to apply common sense understanding to communication and carry out instructions furnished in written, oral, and diagram or schedule form
* Proficient with all Microsoft Office applications with the ability to learn new and existing company specific software applications
* Demonstrated experience managing a P&L and familiarity with key line item management to impact results
Work Environment & Physical Requirements:
* This job operates in an office environment with exposure to an automotive retail store environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and fax machines.
* Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
* Ability to work flexible hours/days including evenings and weekends; additional time may be required depending on business needs.
* Ability to work with hands overhead, stand for long periods, and lift 50 lbs.; frequent reaching, bending, twisting, pulling, and pushing.
* Frequent travel within assigned district.
Additional Information
Benefits
* Four-week onboarding and training program
* Performance based incentives
* Paid vacation and holidays
* 401k eligibility immediately upon hire
* Direct Deposit
* Employee Discounts
* Healthcare, Vision, and Dental for Full time teammates
* Employee Access Perks
* Company provided vehicle
* Cell phone stipend
* Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Service Technician - 1220
Blue Ash, OH job
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and teamwork ability to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Service Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. This role does not require automotive experience, but customer service/sales experience are preferred.
Benefits
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, employer funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited, but not required.
See Full Job Description Below!
Job Summary:
The Service Technician for PVA (Jiffy Lube) is a Lube Technician that ensures our customers are confident in the safety of their vehicle by evaluating the customers' needs and performing services as required. The Service Technician may work in various positions to meet the individual needs of the customer; therefore, they are thoroughly cross trained in house for all roles.
Job Responsibilities:
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Work efficiently to service the customers in a timely fashion, prioritizing safety always.
Vacuum and sanitize interior of vehicle and clean windshield when vehicle enters.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires following J Team Service Standards (JTSS).
Perform automotive maintenance of the engine, transmission, axles, steering and suspension, brakes, electrical, heating/air conditioning, tires, batteries, and spark plugs.
Perform multi-point Inspection of automotive vehicles to ensure compliance to emission standards and governmental regulations and maintain detailed records of vehicles inspected as needed.
Participate in regular on-site and e-learning training, and maintain compliance with Jiffy Lube safety requirements, OSHA, and state regulations.
Participate in marketing events and promotions.
Keep customer, inventory, and service records and participate in inventory stocking.
Perform housekeeping/minor building maintenance.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Dedication to following safety policies and procedures.
Ability to work well in a team environment.
Ability to perform the responsibilities of the job.
Willingness to undergo on the job training and a growth mindset.
Ability to stand for an extended period of time.
Ability to lift over 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
All levels of automotive service and repair experience considered.
Valid Driver's License strongly preferred.
State Motor Vehicle Inspector License preferred.
Proven face-to-face customer service or sales experience preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
A teamwork mentality.
Ability to perform the responsibilities of the job.
Able to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Paid Time Off*
401(k) Match
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Mobile Tire Technician - West Chester, OH
Olde West Chester, OH job
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter!The starting pay for this position is $20/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location.
Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick and vacation time, as well as tire discounts.
Goodyear owns and operates more than 580 tire and auto service centers nationwide.
We offer a fun, fast paced work environment, with competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description As a Mobile Tire Technician, you are always on the move, utilizing innovative mobile e-commerce technology, and fulfilling customers' tire needs.
You will be responsible for operating one of our cutting-edge vans serving customers at their homes and places of work.
But your job goes beyond installing tires, you will be engaging with customers and answering any tire questions they may have.
No experience installing tires? No worries! We are happy to train you to become a part of our team as the driving force behind the most innovative way to buy tires.
Benefits Roll by Goodyear offers a fun, fast-paced work environment with a competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification and tuition reimbursement, and paid vacations.
We invest in your career by providing learning and development opportunities.
Come join our team and help Roll by Goodyear reinvent a 130+ year old industry! Responsibilities Will Include, But Not Be Limited To Performing basic tire services (e.
g.
, mounting and balancing tires, tire repairs) using a Roll by Goodyear mobile van to provide the simplest, most convenient experience possible.
Delivering outstanding customer service by answering questions, explaining the installation process, while always fully understanding the customer's needs Demonstrating proficient knowledge of our products and services including warranties, promotions, and advertisements Working as part of the Roll by Goodyear team with the store network and customer service Enjoy daily independence on your route, safely driving the van between appointments, and representing Roll by Goodyear Conduct proper safety checks when installing tires Performing a variety of manual tasks for extended periods of time, which may include light and heavy lifting (consumer tires and wheels), standing, bending, and squatting Opportunity to travel to other cities outside of your home market to train others or receive additional training on new technology and techniques Basic Qualifications Previous customer service experience is required You must be at least 18 years of age A valid driver's license and safe driving record No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications Previous tire installation experience (if not, we are happy to train you!) High school diploma/GED Position Skills and Requirements You enjoy serving customers and can provide top-of-the-line service in any scenario Ability to work independently, following schedules, and enjoy solving problems while also being part of a larger Roll by Goodyear team Be a clear communicator with others, making every interaction with customers approachable, simple and informative You enjoy working with technology, including mobile phone applications and van tire changing equipment You are excellent at managing your time, but also flexible knowing your schedule won't always be exactly the same This position requires the ability to read, understand, and follow all procedures and guidelines.
Depending on location, our business may be open 7 days a week which can include some weekends and holiday shifts Goodyear is one of the world's largest tire companies.
It employs about 72,000 people and manufactures its products in 55 facilities in 23 countries around the world.
Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.
For more information about Goodyear and its products, go to www.
goodyear.
com/corporate.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Auto-ApplyService Writer
Dayton, OH job
Auto Systems Centers is an Employee owned company (ESOP) and is also the worlds largest Midas Franchisee in the Midas chain. Every Team member receives company stock (after first full fiscal year) every year; HUGE!!! Our company culture is all about taking care of our Teams (people) so they can take care of our customers (Take care of People and People will take care of you) Our Goal is to make every Team member feel "Valued" and carry out their "Purpose" each and every day. Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do. Midas has a rich history and an iconic name in automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge. We are about "TEAM": Our Team member benefits include:
5-day work week; Family Friendly hours for our Team
No Sundays and everyone is on a 5 Day work week.
Paid Holidays
Paid Time Off after 6 Months
Health, Dental, Vision, Prescription & Life Insurance
401K with Matching Funds (Dollar to Dollar match)
Advancement Opportunities
Employee tool purchase program
Great Weekly Pay
We cover uniform expenses.
We are looking for people that have a Great Attitude, Great Attendance and want to be a part of a winning Team! Compensation: $40,000.00 - $65,000.00 per year
Auto Systems Centers (Midas) is an Employee owned company (ESOP) and is also the world's largest Midas Franchisee in the Midas chain.
Our company culture is all about taking care of our Teams (People) so that they can take care of our customers (Take Care of People and People will take care of you).
Our Goal is to make every Team Member feel "Valued" and carry out their "Purpose" each and every day.
Our Management style is "Servant Leadership", Serving our Teams and Leadership Development so we can better Serve our Customers. We Model/Live this in everything we do.
Midas has a rich history and an iconic name in the automotive maintenance, repair and tire industry as a company that is both progressive and cutting edge.
We are all about "TEAM”
Auto-ApplyStore Manager
Monro job in Centerville, OH
Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
Job Description
About the Role:
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
Compensation: The yearly salary for this role is $65,000-$75,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Responsibilities:
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Profile Summary:
Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.
Qualifications
Qualifications:
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Additional Information
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Benefits:
Performance based incentives
Paid vacation for Full Time Teammates
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time Teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Compensation: The yearly salary for this role is $65,000-$75,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
General Service Technician
Monro job in Kettering, OH
Company Info: Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
“Indalx13”
Job Description
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Responsibilities:
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services - perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services - perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Profile Summary:
Ability to take initiative in identifying problems, collecting data, and establishing facts to make practical decisions and recommend solutions.
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Qualifications
Qualifications:
High School Diploma or equivalent is preferred.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Required to own a basic set of tools or participate in Monro's tool purchase program.
Additional Information
Benefits:
Paid vacation and holidays for Full Time teammates
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Compensation: The hourly range for this role is $14-$16 per hour. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Store Manager
Monro job in Oxford, OH
Monro, Inc. Monro, Inc. is one of the nation's largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states and our stock trades on the Nasdaq (MNRO). The Monro family of brands includes some the most recognizable names in the industry-Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, amongst many more regional chains. Our dominance is driven by teammates who strive to provide a five-star experience and deliver consistent value to our guests and shareholders. At Monro, we understand that a 5-star guest experience begins with a 5-star teammate experience. In fact, we're currently investing more than $100 million in store improvements, new technology, and career development through our own Monro University training platform.
Destination Monro - Your Career is Here!
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships; if you value honesty and integrity - we have a Destination for you at Monro. Contact us to learn more. Destination Monro! - Your career is here.
(IND#R18)
Job Description
About the Role:
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.
Salary Range:
The range for this role is from $60,000 - $72,000
This role is eligible for additional compensation and incentives. Pay will be based on experience level.
Responsibilities:
Develop sales and technical teammates to produce a consistent 5-star Guest experience.
Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
Provide direction and oversight to other technicians and assist where needed with services/repairs.
Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
Audit courtesy inspections performed by teammates.
Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs.
Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
Attend to all guest needs in areas of sales, service, complaints, and adjustments.
Build guest relationships to maximize customer satisfaction, loyalty, and retention.
Assist teammates in conveying repair and service needs to guests.
Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Qualifications
Qualifications:
High School Diploma or equivalent.
Demonstrated leadership experience in a retail/sales environment.
Proven ability to manage, drive and deliver financial results while controlling costs.
Ability to influence and motivate a team to achieve set goals and objectives.
Ability to problem solve, manage inventory, merchandising, and customer service.
Communications skills to effectively communicate with teammates and guests.
Complete all Monro required training with the guidelines and timing provided.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) and have the ability to operate customer's vehicles to conduct test drives.
Profile Summary:
Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
Business mentality with the drive to exceed established goals.
Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
Ability to effectively mentor, coach and develop teammates.
Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:
This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to:
Ability to work flexible hours, days, evenings, weekends, and holidays.
Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
Frequent standing and walking for long periods of time.
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information
Benefits
Health Insurance
Dental Insurance
401K Retirement Plan with Company Match
Paid vacation
Paid Holidays
Employee Discounts
Career Development
Benefits:
Performance based incentives
Paid vacation and holidays
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs
Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Employee Access Perks
Career Advancement Opportunities
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Automotive Technician - Technician LEAD TECH/MASTER TECH
Monro job in Middletown, OH
Monro's family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company's regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color.
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry.
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America's leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We're looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.
Destination Monro -Your Career is Here!
(IND#R18)
Job Description
The hourly range for this role is $16-$18 per hour Guaranteed Minimum and $26-$40 Flat Rate based on experience.
You must understand that you are coming on to help drive sales and guest count.
What I am looking for is a professional technician who wants to help fix and grow a shop. Must be detail oriented and able to coach and train the entry level techs. Must have your own tools. Must have a valid drivers license. I am looking for a team leader and team player.
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Responsibilities:
Perform basic vehicle diagnostics to properly identify required repairs.
Consistently complete Monro's Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monro's safety standards including but not limited to Monro's Wheel Torque, Oil safety and compliance procedures
Test drive vehicles in accordance with Monro's Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required.
Profile Summary:
Capable of performing basic automotive maintenance, repair, and tire services
Ability to diagnose problems identifying root cause and determine appropriate repair solution.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Qualifications
Qualifications:
High School Diploma or equivalent.
Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
ASE certification and State Inspection license (where applicable) preferred.
Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
Required to own a basic set of tools or participate in Monro's tool purchase program.
Capable of performing basic automotive maintenance, repair, and tire services
Ability to diagnose problems identifying root cause and determine appropriate repair solution.
Ability to interpret and execute instructions furnished in written, oral, and diagram formats
Strong customer service skills
Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.
Additional Information
Benefits:
Performance based incentives
Paid vacation and holidays for Full-Time Teammates
Reimbursement for ASE Certifications
Reimbursement for State Inspection Licenses, where applicable
401k eligibility immediately upon hire
Direct Deposit
Employee Discounts
Healthcare, Vision, and Dental for Full time teammates
Employee Access Perks
Career Advancement Opportunities
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent's supervisor at any time based upon the Company's needs.
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Your next Destination!
Growth Opportunity:
At Monro we're committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.