Mortgage loan counselor vs mortgage loan specialist

Differences between mortgage loan counselor and mortgage loan specialist duties and responsibilities

Mortgage loan counselor example responsibilities.

• Innovate technical solutions, including development of complex macros within MSP, to automate work and reduce manual processes
• Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
• Help customers to bring their accounts current through negotiation and listening skills and programs that are available through Drivetime for assistance.

Mortgage loan specialist example responsibilities.

• Time management and organization skills to effectively prioritize multiple objectives and achieve volume goals.
• Investigate and resolve, borrower complaints, inquiries and disputes in accordance with RESPA establish procedures.
• Clear post-closing FHA and VA deficiency items to ensure loans meet federal loan guidelines and ensure they are salable.
• Process FHA and VA loan information, post-closing, ensure that initial payments receive were forward to the proper department.
• Respond to mortgage lenders and taxing agency jurisdictions by utilizing effective verbal and written communication in a prompt and accurate manner.
• Determine loan DU eligibility and submit files to underwriting department.