Eye Care Center General Manager: Lead Teams & Drive KPIs
Myeyedr 4.3
Myeyedr job in McLean, VA
A leading healthcare provider in McLean, Virginia, is seeking a General Manager to enhance team collaboration and ensure financial success of the office. The ideal candidate will possess strong leadership and communication skills, along with an undergraduate degree and over 2 years of management experience. Responsibilities include building a purpose-driven team, managing office performance, and ensuring excellent patient experiences. Join a dynamic organization that values service excellence and team growth.
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$49k-101k yearly est. 2d ago
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Eyewear Customer Service/Sales Advisor Part Time
Myeyedr 4.3
Myeyedr job in Germantown, MD
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly Auto-Apply 41d ago
Employment Brand Design Specialist
Myeyedr 4.3
Myeyedr job in Vienna, VA
About the role The Employment Brand Design Specialist is responsible for designing the methods, story, and tools that bring MyEyeDr.'s people programs and employer brand to life. You will shape the frameworks, messaging, and creative assets that help teams across HR activate programs that attract, engage, develop, and reward our people. You will collaborate across HR teams and cross-functionally to design materials and campaign toolkits that others can execute with confidence. You will also maintain our digital presence through internal and external websites, ensuring content is compelling, clear, and easy to navigate.
Reporting to the Sr. Manager, People Experience Value Acceleration, you will be part of the Office of People Experience Design and partner frequently with the HR leadership team and associates across the department.
This is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices, with an in-office requirement of two days per week.
You Will
Lead the design and launch of MyEyeDr.'s Employee Value Proposition and employer brand, crafting messaging frameworks, visual assets, and campaign materials that bring our story to life.
Develop and maintain MyEyeDr.'s presence on Glassdoor and Indeed - creating content, templated responses, and feedback reporting that reflect our culture and influence reputation.
Create compelling content and templates for the careers website and LinkedIn to enhance talent attraction and candidate engagement.
Design clear, cohesive communications campaigns for key HR initiatives such as Open Enrollment, Engagement Surveys, and Total Rewards, ensuring consistency in voice and brand.
Develop engaging talking points, scripts, and presentation materials to support the Chief People Officer in key meetings, leadership forums, and enterprise events.
Build and manage a forward-looking calendar of people program communications that integrates HR topics with key industry, cultural, and organizational events.
Drive continuity in HR communications and presentations across the team by sharing guidelines, templates, and feedback.
Partner with leaders to shape tone and messaging, manage priorities with diplomacy, and ensure alignment between strategy and storytelling.
Maintain and evolve SharePoint sites and HR microsites, balancing function, design, and usability for a seamless user experience.
Uphold strict confidentiality with sensitive information, financial records, and personnel matters.
Deliver all work with precision, urgency, and follow-through - ensuring every product is ready for leadership visibility, scalable across teams, and continuously improved.
About You
A bachelor's degree in human resource management, communications, business administration, marketing or equivalent certification.
3+ years' experience with project management and/or communications management.
Exceptional writing, editing, and storytelling skills with the ability to tailor tone and voice for diverse audiences - from executives to frontline employees.
Demonstrated experience designing digital and print materials that balance clarity, visual appeal, and brand consistency.
Proficiency in tools such as Canva, Adobe Creative Suite, etc. to create on-brand visuals, templates, and layouts for internal and external audiences.
Strong sense of visual hierarchy, typography, and layout - able to translate complex ideas into engaging, easy-to-understand visuals.
Strong executive presence, discretion, and ability to influence tone and outcomes across all levels.
Naturally curious, adaptable, and proactive; able to anticipate needs and connect information across teams and topics.
Proven success in working independently and the ability to anticipate stakeholder needs with some level of ambiguity.
Demonstrated customer focus and collaboration skills.
Knowledge of laws, regulations, principles, and practices related to Human Resources; SHRM or other HR certification a plus.
Grow with Us
Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$41k-68k yearly est. Auto-Apply 26d ago
IT Infrastructure Project Specialist
Myeyedr 4.3
Myeyedr job in Vienna, VA
Description About the role MyEyeDr is seeking a dynamic and detail-oriented IT Infrastructure Project Specialist to join our IT Implementation team. This critical role focuses on ensuring seamless IT operations and driving IT special projects, supporting both our growing network of optometry practices and our home office initiatives. The ideal candidate will have a strong background in IT project management, vendor coordination, and technical implementation within the optometry healthcare sector. The IT Infrastructure Project Specialist possesses exceptional problem-solving abilities, effective written and oral communication skills, is capable of promptly resolving technical problems, and can coordinate the effort of the support team in incident response when necessary. Overall, the IT Infrastructure Project Specialist contributes to the technological efficiency of IT operations within the company. This role reports to the IT Manager, Implementation and is a hybrid remote role, offering a flexible work arrangement out of either our Raleigh, NC or Vienna, VA offices, with an in-office requirement of two days per week. You Will
Lead and manage IT projects related to Acquisitions, De Novos (Greenfields), Relocations, Mergers and Home Office initiatives.
Develop and maintain detailed project plans, timelines, and tasks.
Sustain clear and effective communication with all stakeholders and cross-functional teams to ensure project milestones are met.
Create comprehensive scopes of work for IT projects, outlining project objectives, deliverables, timelines, and resource requirements.
Collaborate with stakeholders to refine and approve scopes of work, ensuring alignment with business goals and technical specifications.
Conduct site surveys to assess IT infrastructure and equipment needs.
Design IT infrastructure layouts for new and existing locations.
Develop and implement Meraki network configurations for new offices.
Manage third-party vendors for the procurement, installation, and integration of IT equipment and services, including ISP circuits, VoIP phones, computers, network equipment and more.
Manage on-site technicians to ensure the quality and timeliness of installations and upgrades.
Oversee the setup and deployment of hardware and software.
Plan and execute network cabling and infrastructure installations.
Manage network migrations and software integrations, including EHR/POS legacy systems.
Integrate optometry-specific devices and software, ensuring seamless operation with existing systems.
Conduct thorough testing of all IT systems to ensure functionality and reliability.
About You
Bachelor's Degree in a computer related field or the equivalent combination of education, experience and skills.
4+ years of IT support training or on-the-job experience in a help-desk or computer support environment.
Proficiency with project management software such as Smartsheet.
Experience with network infrastructure design and implementation, including Meraki.
Strong understanding of optometry medical device integrations and related technologies.
Excellent critical thinking and multi-tasking abilities.
Superior communication skills, both written and verbal.
Ability to work effectively in a fast-paced environment and manage multiple projects simultaneously.
Demonstrated expertise in Windows PC hardware and software.
Tech savvy with working knowledge of office automation products, databases and remote control.
Ability to diagnose and resolve moderately complex technical issues.
Demonstrated ability to work with a high degree of attention to details.
Success working within an office environment, collaborative working with a broad spectrum of internal customers.
Customer-oriented
Grow with Us
Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
#LI-Hybrid
$65k-95k yearly est. Auto-Apply 60d+ ago
Licensed Optician
Myeyedr 4.3
Myeyedr job in Fairfax, VA
About the role See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients' needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.
You Will
Provide patients with exceptional customer service by understanding and assisting the patient's needs
Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient
Converse with patients to analyze and assess patient's vision problems and needs
Provide oversight on all prescriptions throughout the office
Maximize sales by using the company's best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.
Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits
Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer (“walking Rx”)
Focus on all company Key Patient Indicators
Educate patient on the adaptation of new Rx's and care of lenses
Use pupillometer, PD ruler and other technical aids for proper fit and measurements
Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times
Understand all promotions, coupons and third-party programs available through MyEyeDr.
Conduct “Care Calls” on a daily basis to patients who received their eyewear one week prior
Use lensometer to neutralize, verify and make a final inspection of eyewear
Notify and re-notify patients when eyeglasses are complete for dispensing
Fit and adjust completed eyewear for each patient
Ensure product pricing is accurate
Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
Clean and merchandise displays on a daily basis, displaying effective merchandise at all times
Place all returns in their proper bins
Perform preliminary testing for patients, as needed
Accurately process patient payment transactions
Help maintain the attractive appearance of the office
Attend all office meetings
Participate in all training opportunities offered by MyEyeDr.
Other duties, as assigned
About You
Must be State Board Certified Licensed Dispensing Optician
AA or BA/BS in related field is desirable
2-5 years of related eyewear experience within a similar office environment
Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences
Strong comfort level with optical and lens related concerns
Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily
Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends
Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment
Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
Proficiency in utilization of automated equipment and systems standard to the optometry industry
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
IND-LDO
$28k-37k yearly est. Auto-Apply 58d ago
People Experience Portfolio Manager
Myeyedr 4.3
Myeyedr job in Vienna, VA
About the role The People Experience Portfolio Manager plays a pivotal role in bringing order, rhythm, and visibility to how the Human Resources department plans, executes, and measures our people strategy. You will manage and integrate the HR strategic roadmap, annual calendar, and monthly HR operating reviews, connecting these to create a cohesive view of priorities, progress, and performance. You will serve as the bridge between strategy and execution through disciplined coordination, standardized practices, and stakeholder management.
You thrive at the intersection of structure and creativity: translating ideas into actionable plans, harmonizing cross-functional efforts, and building sustainable frameworks that enable progress. You will assess and recommend improvements to programs and operations to enhance HR's effectiveness. As a strategic utility player with a passion for people, you will ensure our programs are not only launched but demonstrate measurable and lasting impact.
Reporting to the Sr. Manager, People Experience Value Acceleration and working closely under the direction of the VP, People Experience Design, you will work in partnership with many teams including Human Resources, Internal Operations, and Finance and Accounting.
This is a hybrid role, offering a flexible work arrangement out of our Vienna, VA office.
You Will
Establish and evolve HR's project management discipline, ensuring alignment, accountability, and transparency across enterprise people initiatives.
Design and implement tools, meeting structures, and governance routines to strengthen coordination between HR teams and drive delivery against strategic priorities.
Own the HR roadmap and HR activity calendar, maintaining visibility into milestones, interdependencies, and timelines while surfacing key risks and decisions.
Connect the dots across HR teams, driving alignment and accelerating progress on complex, cross-functional work.
Launch new ideas and programs championed by the Chief People Officer, incubating early-stage concepts until ownership and operational structures are defined.
Lead macro-HR portfolio management, including how we set goals, groom and prioritize the backlog, and assign work across the three offices of People Experience.
Establish and manage Monthly Operating Reviews for the HR leadership team and their direct reports to monitor the health of the talent and the success of our programs.
Develop and present clear, data-informed presentations that bring clarity, context, and momentum to decision-making and stakeholder engagement.
Own HR's operating budget, ensuring fiscal discipline, forecasting spend, and delivering impact reporting for HR leadership.
Centralize HR vendor and contract management, building scalable processes for tracking renewals, renegotiations, and terminations. Partner with Procurement and Legal to ensure compliance and value realization.
Mentor colleagues on matters pertaining to vendor and expense management to avoid challenges and promptly resolve issues.
Execute HR budget audit activities, partnering with Finance and Accounting to ensure clean accounting transactions and ability to forecast effectively.
Uphold strict confidentiality with sensitive information, financial records, and personnel matters.
About You
A bachelor's degree in human resource management, communications, business administration, or a related field; equivalent experience considered.
6+ years of experience in project or program management; PMP certification preferred.
Proficiency in management information systems, data synthesis, and presentation storytelling.
Intermediate proficiency in Microsoft Powerpoint and Excel.
Experience managing budgets, contracts, and vendor relationships with accuracy and accountability.
Natural systems thinker - curious, logical, and able to make sense of ambiguity quickly.
Exceptional follow-through, adaptability, and ownership mindset; preference for dynamic work environment.
Demonstrated success in establishing processes and tools that improve alignment, efficiency, and transparency across teams.
Strong ability to analyze information, identify root causes, and develop actionable solutions to complex problems.
Advanced communication and storytelling skills, particularly in executive presentations, briefings, and written narratives.
Proven ability to build trust, influence leaders at all levels, and maintain discretion when handling sensitive or confidential information.
Knowledge of HR principles, practices, and compliance requirements; SHRM certification a plus.
Grow with Us
Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$85k-147k yearly est. Auto-Apply 26d ago
Optometric Technician/Medical Assistant
Myeyedr 4.3
Myeyedr job in Burtonsville, MD
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
Ensure patients are comfortable with office procedures to which they will be exposed during appointment
Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
Conduct contact lens training for applicable patients and other preliminary testing
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
High School Diploma/GED with the ability to understand/do basic math
Someone who is personable, patient and has the ability to comfort patients during screening process
Someone who is detailed oriented and who will work closely with the Optometrist
Willingness to learn about industry, product, and services
Collaborative team player that will provide the best patient experience
Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
Grow and develop your career through role specific training programs
Potential to earn bonuses
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly Auto-Apply 60d+ ago
Patient Service/Front Desk Coordinator
Myeyedr 4.3
Myeyedr job in Rockville, MD
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
The wage range for this position is $17.15 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
* Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
* Assist in appointment confirmations and patient outreach in partnership with Doctor availability
* Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
* Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
* Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
* Flexible, nimble and agile mindset with the ability to wear multiple hats
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
* Computer Savvy with excellent oral and written communication skills
* Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
* Grow and develop your career through role specific training programs
* Be offered an opportunity to earn bonuses and commission (role specific)
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401K with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-20.2 hourly 3d ago
Sr. Compensation Manager
Myeyedr 4.3
Myeyedr job in Vienna, VA
About the role The Senior Compensation Manager will play a strategic role in shaping compensation programs that directly support both our Field and Clinical/Doctor teams. This role requires strong critical thinking, independent decision-making, and the ability to lead cross-functional projects from concept to implementation.
This position will be a consultative and highly visible partner to our HR Business Partners and Clinical Operations leaders. Partnering closely with the HR Operations team, Finance and Payroll partners, this role will drive compensation management and administer core systems to enable talent retention and engagement, use advanced analytics to deliver insights in compensation administration program development, and conduct comprehensive market research to ensure competitiveness of MyEyeDr.'s compensation packages, including supporting incentive and bonus processes tied to performance.
As the Sr. Compensation Manager, you will help oversee MyEyeDr.'s compensation programs, including incentive programs, evaluating jobs and levels, managing our base pay programs, and overseeing merit processes in conjunction with other team members. You will work closely with our internal business partners to assist in developing competitive pay strategies, pricing those plans, and monitoring effectiveness.
This role will report to the Sr. Director, Total Rewards and is a hybrid role based out of MyEyeDr.'s Home Office in Vienna, VA or Raleigh, NC, with an in-office requirement of two days per week.
You Will
Supports compensation strategy by developing, recommending, implementing, and maintaining exempt and non-exempt pay programs across all functional areas of MyEyeDr.
Leads end-to-end compensation initiatives that include compensation design and planning cycles, including data collection, data analysis, presentation development, communication, and program implementation.
Influences HR and other cross-functional business partners including but not limited to Accounting, Finance, Legal, Operations, Communications, and IT to achieve desired business outcomes and through data driven presentations.
Responsible for strategic development and execution on annual Merit, Bonus Planning and Performance Management processes for both Home Office, Professional Services and Field Associates.
Manages various compensation-related projects which involve revision, development, and/or re-design of existing compensation programs and modeling cost of incentives and programs.
Assists in designing MyEyeDr.'s job architecture, levels, and pay bands in conjunction with management and HRBPs. Maintain the integrity of MyEyeDr. job architecture ranges as new positions are created and revised.
Participate in large-scale compensation surveys to collect and analyze competitive salary information to determine the company's competitive position for Salary Planning and Salary Structure recommendations.
Manages market pricing and job evaluation activities, including matching internal positions to external data and formulating recommendations to ensure competitive pay supporting recruitment and retention efforts.
Identifies opportunities for process improvement, application of technology, and program simplification.
Enhanced HR Reporting and Auditing pay practices Data Integrity to ensure compliance with federal and state legislation applicable to wage and hour laws and regulations. Initiate changes when appropriate.
Assists in the development of manager training, communication strategies, and materials to create clarity and understanding around MyEyeDr.'s compensation philosophy to ensure that key organizational messages are integrated and to facilitate consistent program administration and adherence to pay policies.
Review the effectiveness of incentive programs in driving behavior and provide recommendations.
Write and launch new compensation policies and procedures as necessary, educating all impacted parties and ensuring compliance.
Support the evaluation of pay considerations during the DeNovo and office integrations.
Proactively stays abreast of industry trends and new technologies. Makes appropriate recommendations to enhance, develop and innovate to better serve the evolving needs of the businesses and stay in legal compliance.
Performs other duties and projects as assigned.
About You
Minimum of 7 years of progressive compensation experience, including job architecture, pay structures and bands, annual pay cycles, KPIs, budgeting, analytics, and incentive/bonus programs.
Bachelor's degree in Human Resources, Business Administration, Finance, or related field; advanced degree preferred.
Professional certifications such as CCP, PHR, SPHR, and/or SHRM-SCP preferred.
Deep expertise in compensation principles and regulations, including job evaluation, FLSA classification, job leveling, and pay band development; experience in large, multi-state organizations strongly preferred.
Proven experience designing compensation solutions across executive, exempt, non-exempt, and geographically diverse populations.
Demonstrated success operating in lean, high-growth environments; healthcare and/or specialty retail experience a plus.
Strong business acumen and strategic mindset, with the ability to synthesize complex quantitative data into clear recommendations and actionable insights for senior leadership.
Advanced analytical, mathematical, and problem-solving skills, with experience developing and presenting reports, analyses, and proposals to executive audiences.
Exceptional project management and prioritization skills, with a track record of delivering complex, cross-functional initiatives on time.
Highly effective consultative and collaborative leader, capable of influencing, building consensus, and fostering strong partnerships across teams.
Excellent written and verbal communication skills, including the ability to navigate sensitive and confidential matters with discretion and sound judgment.
Hands-on experience with HR technology platforms, including Ceridian Dayforce and/or Workday; advanced proficiency in Microsoft Excel and PowerPoint.
Grow with Us
Career Development and Training Opportunities
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$88k-127k yearly est. Auto-Apply 3d ago
Eyewear Customer Service/Sales Advisor Part Time
Myeyedr 4.3
Myeyedr job in Germantown, MD
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly 42d ago
Licensed Optician
Myeyedr 4.3
Myeyedr job in Fairfax, VA
About the role See yourself starting a new career journey? As a MyEyeDr. Licensed Dispensing Optician (LDO) you will analyze prescriptions to make recommendations that provide the highest quality vision care to our patients. Additionally, the LDO fits, measures, and adjusts eyeglasses to exceed the patients' needs and expectations as well as problem solves any difficulty a patient may experience regarding vision care. The LDO is responsible to provide oversight on all prescriptions throughout the office.
You Will
* Provide patients with exceptional customer service by understanding and assisting the patient's needs
* Guide and assist patients in the eyewear and frame/lens selection process, by using extensive knowledge of product lines and options to educate patient
* Converse with patients to analyze and assess patient's vision problems and needs
* Provide oversight on all prescriptions throughout the office
* Maximize sales by using the company's best, better, good sales concept, maximizing key areas such as promotions, product of choice, Anti-Reflective coating, poly, warranties, 2nd pairs and backup eyeglasses, etc.
* Maximize insurance plans for patients and provide patients with comprehensive explanation of their insurance benefits
* Understand the company's cost of goods and retail fee schedules. Be able to utilize knowledge of cost of goods to eliminate situations where cost-conscious patients might consider taking their Rx to a discount retailer ("walking Rx")
* Focus on all company Key Patient Indicators
* Educate patient on the adaptation of new Rx's and care of lenses
* Use pupillometer, PD ruler and other technical aids for proper fit and measurements
* Promise accurate delivery & turnaround times meeting the patients' needs. Immediately notify patient of any delays of delivery times
* Understand all promotions, coupons and third-party programs available through MyEyeDr.
* Conduct "Care Calls" on a daily basis to patients who received their eyewear one week prior
* Use lensometer to neutralize, verify and make a final inspection of eyewear
* Notify and re-notify patients when eyeglasses are complete for dispensing
* Fit and adjust completed eyewear for each patient
* Ensure product pricing is accurate
* Monitor jobs waiting to be picked up. Inform management of any job held over 30 days
* Clean and merchandise displays on a daily basis, displaying effective merchandise at all times
* Place all returns in their proper bins
* Perform preliminary testing for patients, as needed
* Accurately process patient payment transactions
* Help maintain the attractive appearance of the office
* Attend all office meetings
* Participate in all training opportunities offered by MyEyeDr.
* Other duties, as assigned
About You
* Must be State Board Certified Licensed Dispensing Optician
* AA or BA/BS in related field is desirable
* 2-5 years of related eyewear experience within a similar office environment
* Demonstrated success in a retail, office environment addressing a broad spectrum of customer requirements and preferences
* Strong comfort level with optical and lens related concerns
* Demonstrates the ability to actively oversee, understand and describe multiple prescriptions daily
* Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer-trends
* Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced, entrepreneurial environment
* Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met
* Proficiency in utilization of automated equipment and systems standard to the optometry industry
Growth With Us
* Grow and develop your career through role specific training programs
* Be offered an opportunity to earn bonuses and commission (role specific)
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
IND-LDO
$28k-37k yearly est. 9d ago
Optometric Technician/Medical Assistant
Myeyedr 4.3
Myeyedr job in Burtonsville, MD
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
* Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
* Ensure patients are comfortable with office procedures to which they will be exposed during appointment
* Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
* Conduct contact lens training for applicable patients and other preliminary testing
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* High School Diploma/GED with the ability to understand/do basic math
* Someone who is personable, patient and has the ability to comfort patients during screening process
* Someone who is detailed oriented and who will work closely with the Optometrist
* Willingness to learn about industry, product, and services
* Collaborative team player that will provide the best patient experience
* Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
* Grow and develop your career through role specific training programs
* Potential to earn bonuses
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly 9d ago
People Experience Portfolio Manager
Myeyedr 4.3
Myeyedr job in Vienna, VA
About the role The People Experience Portfolio Manager plays a pivotal role in bringing order, rhythm, and visibility to how the Human Resources department plans, executes, and measures our people strategy. You will manage and integrate the HR strategic roadmap, annual calendar, and monthly HR operating reviews, connecting these to create a cohesive view of priorities, progress, and performance. You will serve as the bridge between strategy and execution through disciplined coordination, standardized practices, and stakeholder management.
You thrive at the intersection of structure and creativity: translating ideas into actionable plans, harmonizing cross-functional efforts, and building sustainable frameworks that enable progress. You will assess and recommend improvements to programs and operations to enhance HR's effectiveness. As a strategic utility player with a passion for people, you will ensure our programs are not only launched but demonstrate measurable and lasting impact.
Reporting to the Sr. Manager, People Experience Value Acceleration and working closely under the direction of the VP, People Experience Design, you will work in partnership with many teams including Human Resources, Internal Operations, and Finance and Accounting.
This is a hybrid remote role, offering a flexible work arrangement out of our Vienna, VA office.
You Will
* Establish and evolve HR's project management discipline, ensuring alignment, accountability, and transparency across enterprise people initiatives.
* Design and implement tools, meeting structures, and governance routines to strengthen coordination between HR teams and drive delivery against strategic priorities.
* Own the HR roadmap and HR activity calendar, maintaining visibility into milestones, interdependencies, and timelines while surfacing key risks and decisions.
* Connect the dots across HR teams, driving alignment and accelerating progress on complex, cross-functional work.
* Launch new ideas and programs championed by the Chief People Officer, incubating early-stage concepts until ownership and operational structures are defined.
* Lead macro-HR portfolio management, including how we set goals, groom and prioritize the backlog, and assign work across the three offices of People Experience.
* Establish and manage Monthly Operating Reviews for the HR leadership team and their direct reports to monitor the health of the talent and the success of our programs.
* Develop and present clear, data-informed presentations that bring clarity, context, and momentum to decision-making and stakeholder engagement.
* Own HR's operating budget, ensuring fiscal discipline, forecasting spend, and delivering impact reporting for HR leadership.
* Centralize HR vendor and contract management, building scalable processes for tracking renewals, renegotiations, and terminations. Partner with Procurement and Legal to ensure compliance and value realization.
* Mentor colleagues on matters pertaining to vendor and expense management to avoid challenges and promptly resolve issues.
* Execute HR budget audit activities, partnering with Finance and Accounting to ensure clean accounting transactions and ability to forecast effectively.
* Uphold strict confidentiality with sensitive information, financial records, and personnel matters.
About You
* A bachelor's degree in human resource management, communications, business administration, or a related field; equivalent experience considered.
* 6+ years of experience in project or program management; PMP certification preferred.
* Proficiency in management information systems, data synthesis, and presentation storytelling.
* Intermediate proficiency in Microsoft Powerpoint and Excel.
* Experience managing budgets, contracts, and vendor relationships with accuracy and accountability.
* Natural systems thinker - curious, logical, and able to make sense of ambiguity quickly.
* Exceptional follow-through, adaptability, and ownership mindset; preference for dynamic work environment.
* Demonstrated success in establishing processes and tools that improve alignment, efficiency, and transparency across teams.
* Strong ability to analyze information, identify root causes, and develop actionable solutions to complex problems.
* Advanced communication and storytelling skills, particularly in executive presentations, briefings, and written narratives.
* Proven ability to build trust, influence leaders at all levels, and maintain discretion when handling sensitive or confidential information.
* Knowledge of HR principles, practices, and compliance requirements; SHRM certification a plus.
Grow with Us
* Career Development and Training Opportunities
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$85k-147k yearly est. 26d ago
Patient Service/Front Desk Coordinator
Myeyedr 4.3
Myeyedr job in Bowie, MD
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
The wage range for this position is $17.15 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401K with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-20.2 hourly Auto-Apply 21d ago
Sr. Compensation Manager
Myeyedr 4.3
Myeyedr job in Vienna, VA
About the role The Senior Compensation Manager will play a strategic role in shaping compensation programs that directly support both our Field and Clinical/Doctor teams. This role requires strong critical thinking, independent decision-making, and the ability to lead cross-functional projects from concept to implementation.
This position will be a consultative and highly visible partner to our HR Business Partners and Clinical Operations leaders. Partnering closely with the HR Operations team, Finance and Payroll partners, this role will drive compensation management and administer core systems to enable talent retention and engagement, use advanced analytics to deliver insights in compensation administration program development, and conduct comprehensive market research to ensure competitiveness of MyEyeDr.'s compensation packages, including supporting incentive and bonus processes tied to performance.
As the Sr. Compensation Manager, you will help oversee MyEyeDr.'s compensation programs, including incentive programs, evaluating jobs and levels, managing our base pay programs, and overseeing merit processes in conjunction with other team members. You will work closely with our internal business partners to assist in developing competitive pay strategies, pricing those plans, and monitoring effectiveness.
This role will report to the Sr. Director, Total Rewards and is a hybrid role based out of MyEyeDr.'s Home Office in Vienna, VA or Raleigh, NC, with an in-office requirement of two days per week.
You Will
* Supports compensation strategy by developing, recommending, implementing, and maintaining exempt and non-exempt pay programs across all functional areas of MyEyeDr.
* Leads end-to-end compensation initiatives that include compensation design and planning cycles, including data collection, data analysis, presentation development, communication, and program implementation.
* Influences HR and other cross-functional business partners including but not limited to Accounting, Finance, Legal, Operations, Communications, and IT to achieve desired business outcomes and through data driven presentations.
* Responsible for strategic development and execution on annual Merit, Bonus Planning and Performance Management processes for both Home Office, Professional Services and Field Associates.
* Manages various compensation-related projects which involve revision, development, and/or re-design of existing compensation programs and modeling cost of incentives and programs.
* Assists in designing MyEyeDr.'s job architecture, levels, and pay bands in conjunction with management and HRBPs. Maintain the integrity of MyEyeDr. job architecture ranges as new positions are created and revised.
* Participate in large-scale compensation surveys to collect and analyze competitive salary information to determine the company's competitive position for Salary Planning and Salary Structure recommendations.
* Manages market pricing and job evaluation activities, including matching internal positions to external data and formulating recommendations to ensure competitive pay supporting recruitment and retention efforts.
* Identifies opportunities for process improvement, application of technology, and program simplification.
* Enhanced HR Reporting and Auditing pay practices Data Integrity to ensure compliance with federal and state legislation applicable to wage and hour laws and regulations. Initiate changes when appropriate.
* Assists in the development of manager training, communication strategies, and materials to create clarity and understanding around MyEyeDr.'s compensation philosophy to ensure that key organizational messages are integrated and to facilitate consistent program administration and adherence to pay policies.
* Review the effectiveness of incentive programs in driving behavior and provide recommendations.
* Write and launch new compensation policies and procedures as necessary, educating all impacted parties and ensuring compliance.
* Support the evaluation of pay considerations during the DeNovo and office integrations.
* Proactively stays abreast of industry trends and new technologies. Makes appropriate recommendations to enhance, develop and innovate to better serve the evolving needs of the businesses and stay in legal compliance.
* Performs other duties and projects as assigned.
About You
* Minimum of 7 years of progressive compensation experience, including job architecture, pay structures and bands, annual pay cycles, KPIs, budgeting, analytics, and incentive/bonus programs.
* Bachelor's degree in Human Resources, Business Administration, Finance, or related field; advanced degree preferred.
* Professional certifications such as CCP, PHR, SPHR, and/or SHRM-SCP preferred.
* Deep expertise in compensation principles and regulations, including job evaluation, FLSA classification, job leveling, and pay band development; experience in large, multi-state organizations strongly preferred.
* Proven experience designing compensation solutions across executive, exempt, non-exempt, and geographically diverse populations.
* Demonstrated success operating in lean, high-growth environments; healthcare and/or specialty retail experience a plus.
* Strong business acumen and strategic mindset, with the ability to synthesize complex quantitative data into clear recommendations and actionable insights for senior leadership.
* Advanced analytical, mathematical, and problem-solving skills, with experience developing and presenting reports, analyses, and proposals to executive audiences.
* Exceptional project management and prioritization skills, with a track record of delivering complex, cross-functional initiatives on time.
* Highly effective consultative and collaborative leader, capable of influencing, building consensus, and fostering strong partnerships across teams.
* Excellent written and verbal communication skills, including the ability to navigate sensitive and confidential matters with discretion and sound judgment.
* Hands-on experience with HR technology platforms, including Ceridian Dayforce and/or Workday; advanced proficiency in Microsoft Excel and PowerPoint.
Grow with Us
* Career Development and Training Opportunities
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$88k-127k yearly est. 3d ago
Eyewear Customer Service/Sales Advisor
Myeyedr 4.3
Myeyedr job in Washington, DC
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.00 to $21.00 hourly, commensurate with experience. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Provide patients with exceptional customer service by understanding and advising the patient's needs
* Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
* Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
* Provide patients with comprehensive explanation of insurance benefits
* Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
* Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
* Collaborate with doctor(s) and team members to provide seamless patient experience
* Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
* Participate in other office duties as assigned
About You
* Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
* A proactive approach to problem solving with an entrepreneurial spirit
* Willing to learn about industry, product, and services
* Ability to sell with a desire to meet office goals with a "can do" attitude
* Friendly, caring, and patient-centric person who thrives in a fast-paced environment
* Team player who is willing to collaborate to provide the best patient experience
Growth With Us
* Grow and develop your career through role specific training programs
* Be offered an opportunity to earn bonuses and commission (role specific)
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17-21 hourly 3d ago
Optometric Technician/Medical Assistant
Myeyedr 4.3
Myeyedr job in Bowie, MD
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
Ensure patients are comfortable with office procedures to which they will be exposed during appointment
Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
Conduct contact lens training for applicable patients and other preliminary testing
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
High School Diploma/GED with the ability to understand/do basic math
Someone who is personable, patient and has the ability to comfort patients during screening process
Someone who is detailed oriented and who will work closely with the Optometrist
Willingness to learn about industry, product, and services
Collaborative team player that will provide the best patient experience
Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
Grow and develop your career through role specific training programs
Potential to earn bonuses
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly Auto-Apply 4d ago
Patient Service/Front Desk Coordinator Part Time
Myeyedr 4.3
Myeyedr job in Columbia, MD
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.
The wage range for this position is $17.15 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience
Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments
Assist in appointment confirmations and patient outreach in partnership with Doctor availability
Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed
Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)
Collaborate with doctor(s) and team members to provide seamless patient experience
About You
Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks
Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff
Flexible, nimble and agile mindset with the ability to wear multiple hats
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Computer Savvy with excellent oral and written communication skills
Professional attitude and ability to problem solve and respond to patient service requests
Growth With Us
Grow and develop your career through role specific training programs
Participate in our Vision coverage and associate discounts on our products
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-20.2 hourly Auto-Apply 14d ago
Optometric Technician/Medical Assistant
Myeyedr 4.3
Myeyedr job in Bowie, MD
About the role See yourself starting a new career journey? As an Optometric Technician for MyEyeDr. you play an essential role by providing direct support to our Doctors of Optometry in preparing the patient for their visit inclusive of preliminary testing and measurements. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager but will directly support our Doctor(s). Some weekend and evenings shifts required.
The wage range for this position is $17.15 to $22.20 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
* Consult with patients, accurately document existing conditions and complaints, and chart medical history to prep for Optometrist exam
* Maintain a smooth flow of patients to the Doctor and additional office staff throughout appointment
* Ensure patients are comfortable with office procedures to which they will be exposed during appointment
* Through company training learn to use all pretest equipment to perform a range of visual screenings for patients prior to visiting with the doctor
* Conduct contact lens training for applicable patients and other preliminary testing
* Collaborate with doctor(s) and team members to provide seamless patient experience
About You
* High School Diploma/GED with the ability to understand/do basic math
* Someone who is personable, patient and has the ability to comfort patients during screening process
* Someone who is detailed oriented and who will work closely with the Optometrist
* Willingness to learn about industry, product, and services
* Collaborative team player that will provide the best patient experience
* Prior healthcare/medical/optical background preferred but not required, training will be provided for the right candidate
Growth With Us
* Grow and develop your career through role specific training programs
* Potential to earn bonuses
* Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
* Participate in our Vision coverage and associate discounts on our products
* Participate in our 401(k) with competitive company match
* Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.
$17.2-22.2 hourly 5d ago
Eyewear Customer Service/Sales Advisor
Myeyedr 4.3
Myeyedr job in Washington, DC
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager. Some weekend and evenings shifts required.
The wage range for this position is $17.00 to $21.00 hourly, commensurate with experience. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage.
You Will
Provide patients with exceptional customer service by understanding and advising the patient's needs
Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit
Consistently deliver sales plan and office goals through cultivating a patient experience that is built on relationship building and trust
Provide patients with comprehensive explanation of insurance benefits
Utilize company provided training to fit, measure, and adjust eyeglasses from our wide selection of stylish eyewear
Complete optometric tasks in partnership with our Office Optometrist to best serve the patient and their selected lenses or frames
Collaborate with doctor(s) and team members to provide seamless patient experience
Communicate and demonstrate the MyEyeDr. values and brand philosophy while working with patients
Participate in other office duties as assigned
About You
Experience in a customer facing or sales related position (Retail, Hospitality or Optical field preferred, but not required)
A proactive approach to problem solving with an entrepreneurial spirit
Willing to learn about industry, product, and services
Ability to sell with a desire to meet office goals with a “can do” attitude
Friendly, caring, and patient-centric person who thrives in a fast-paced environment
Team player who is willing to collaborate to provide the best patient experience
Growth With Us
Grow and develop your career through role specific training programs
Be offered an opportunity to earn bonuses and commission (role specific)
Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and more
Participate in our Vision coverage and associate discounts on our products
Participate in our 401(k) with competitive company match
Accrue PTO and paid holidays from day one
Introduction | MyEyeDr.
How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best.
MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.