NEIGHBORHOOD ASSOCIATION FOR jobs in New York, NY - 26 jobs

Title: Case Manager - Mental Health FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling NAICA's core purpose, value and vision. Primary Job Responsibilities/Duties: The Case Manager - Mental Health is responsible for, but not limited to: Conduct initial intake assessments and act upon critical needs appropriately Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals Orient clients to the shelter program, requirements and consequences Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services. Assist non-working clients to obtain Public Assistance Complete psycho-social assessments within the first 30 days of intake Track and monitor client progress Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Meet with clients to address issues, challenges and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents Maintain confidential case record for all clients Report critical incidents immediately to the Site Director/ Director of Social Services Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing Treat all clients, visitors and employees with kindness, respect and dignity Report critical incidents immediately to the Director/Supervisor of Social Services Refer clients to internal and external resources and serve as an advocate when necessary Provide case management and counseling periodically; one year beyond the client's departure Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Responsible for escorting clients to housing viewings, DHS or HRA appointments Responsible for placing clients into suitable housing Case notes must be completed within 24 hours after meeting with clients Substitutes for other staff when need arises Perform general clerical duties Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8+ years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Operations Manager Pay Range: $32.41 - $32.96 per hour (est. $59,000 - $60,000 per annum) FLSA Classification: Full-time (35 hours per week), Non-Exempt The Operations Manager oversees the daily operations of their Transitional Housing Program, ensuring a safe, supportive, and well-managed environment for clients and staff. This role is responsible for supervising facility operations, coordinating program services, and ensuring compliance with operational standards imposed by the organization and/or authorized government bodies. Primary Job Responsibilities/Duties The primary job duties and responsibilities of the Operations Manager shall include, but not necessarily be limited to the following: Manage day-to-day program operations, facilities management, and client support systems. Supervise the Program's Residential Aides, Shift Supervisors, and other Operations staff (if any) to ensure their timely and appropriate service delivery to clients. Provide other Operations staff with ongoing coaching, training, and performance evaluations to promote professional growth and accountability. Provide employees and clients with guidance concerning relevant policies and procedures, including but not limited to conflict resolution and de-escalation techniques, to promote safety and compliance. Participate in the development of operational goals, objectives, and procedures for the Program, making recommendations for changes to existing standards and procedures. Serve as the Program's main advocate and daily representative in communications with third parties concerned with or hired to provide maintenance, security, and/or cleaning or housekeeping services. Work closely with the Program's Director of Operations/Security to ensure compliance with applicable health, fire safety, and emergency preparedness standards, as well as any contractual obligations related to the Program. Work closely with the Program's Director of Operations/Security to ensure compliance with local, state, and federal rules and regulations, including those promulgated by the City of New York's Department of Homeless Services (“DHS”) and other authorized regulators and government bodies. Conduct regular audits of program documentation, case notes, and operational reports to maintain program integrity. Respond to and manage crises, incidents, or emergencies in coordination with other NAICA leadership and staff. Establishing and implementing team schedules and work tasks for the team. Prepare and submit operational reports, incident logs, occupancy reports, and other documentation as required. Foster a positive and collaborative work culture that prioritizes client well-being and staff safety. Maintain ongoing communication with all Operations department supervisors/directors concerning any issues. Report directly to the Program's Director of Operations/Security, and indirectly to its Site Director, about all activities, needs/concerns and incidents within the facility. Support the implementation and monitoring of Standard Operating Procedures (SOPs) across the program. Physical Requirements Ability to sit at a desk, work on a computer, and perform repetitive tasks for prolonged periods of time. Ability to regularly engage in physical activity including bending over, lifting, reaching, grasping, standing, and walking. Must be able to grasp, pull, lift and carry up to 25 pounds. Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements Office setting with regular exposure to computer screens and moderate noise levels. May be required to work evenings or nights, weekends (Saturdays and/or Sundays), and holidays when Program needs require. This position follows a regular weekly schedule. However, the Program operates twenty-four (24) hours per day and three hundred sixty-five (365) days per year, so variable or additional hours may occasionally be necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events. Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Qualifications High school diploma or GED, plus one (1) or more years of experience in facilities management (preferably for a residential facility) or, in the alternative, an Associate degree in facilities, management or a related field Experience working for NAICA and a track record of above-average performance reviews (preferred) Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80) Strong knowledge of DHS or similar regulatory frameworks Excellent organizational, communication, and problem-solving abilities Proficiency in MS Office Suite Proficiency in CARES (preferred) Proven leadership, conflict resolution, and team management skills Ability to implement and ensure compliance with policies and procedures Strong analytical, organizational, problem-solving skills, and effective management skills Must be able to read, speak, write, and understand English for administrative purposes Must pass drug screening to be appointed This position may be subject to a series of screenings before and after appointment Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” Competitive Benefits Package Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Title : Residential Aide - Tier I Salary Range : $18.68 - 19.23 per hour (effectively $34,000 - $35,000 per year) FLSA Classification : Full-time (35 hours), Non-exempt Role Summary : We are seeking a dedicated Residential Aide to ensure the safety, security, and well-being of both staff and clients at our work site. The Residential Aide will play a crucial role in maintaining a secure environment by enforcing house rules and operational procedures. Primary Job Responsibilities/Duties: The Residential Aide will be responsible for, but not limited to: Diligently monitor clients, units, dorms, and facilities to ensure the safety and security of each resident. Enforce shelter policies and follow staff policies and procedures. Perform essential administrative tasks, including maintaining detailed communication logs, documenting resident activities, behaviors, and engagement. Provide assistance to clients, addressing questions, and promptly resolving any arising issues. Thoroughly inspect all items entering the facility to guarantee the safety of clients and staff. Monitor video footage of common areas such as hallways, staircases, and lounges. Strictly adhere to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization. Conduct regular hourly rounds of the facility. Report any immediate safety hazards promptly to appropriate supervisory or maintenance personnel. Collaborate with security personnel to ensure the safety of both staff and residents in the program. Prepare units for vacancies, including emptying, cleaning, and properly tagging client belongings when necessary. Document all incident details, participants, actions taken, and outcomes accurately. Flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed. Physical Requirements : Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 25 pounds. Must be able to travel to multiple NYC sites as needed. Frequent bending, lifting, reaching, and extended walking. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: NYS Security License preferred. F-02 Certificate of Fitness. CPR/Basic First Aid certification. Food handler certificate NYC/NYS. Ability to establish and maintain professional boundaries when working with residents. Prior experience in a residential facility is advantageous. Knowledge of HIPAA guidelines and standards. Exceptional written and verbal communication skills. Strong problem-solving and analytical abilities. Commitment to excellence and high standards. Demonstrated good judgment with the ability to make timely and sound decisions. Proficiency in assessing emergency situations and responding effectively. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Shift Supervisor FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will be under the supervision of the Security Director and Site Director. The primary responsibility will be to oversee and instruct the security staff of their assigned facility. The shift supervisor will be required to provide direction and assistance to both Residence Workers and Security Guards, ensuring a safe environment for both employees and clients. Primary Job Responsibilities/Duties: The Shift Supervisor is responsible for, but not limited to: Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident Examine all items entering the facility to ensure client and staff safety Provide crisis prevention and intervention as needed Record incidents and residents' grievances appropriate in log book and on incident report Maintain ongoing communication with all department supervisors concerning social services issues Manage entry logs to ensure all persons entering the facility are recorded and accounted for Inspect all cleaning and service chores assigned to program aides to ensure completion Participate in the development of site goals and objectives by making recommendations that can aide in site efficiency Assist clients with questions and resolving any issue as they may arise Monitor video surveillance of all areas of the facility Adhere to safety, health, and fire hazard guidelines; policies and procedures Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel Work diplomatically to solve issues that may arise Provide coverage when necessary May be required to work evenings, weekends and holidays as needed Perform all other required duties to ensure the facility is running efficiently Physical Requirements: Ability to stand or walk constantly (for up to an entire shift) on various surface Ability to climb stairs occasionally during shift Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 40 pounds. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: NYS Security License, F-80 Certificate of Fitness, CPR/Basic First Aid certification. Minimum High School Diploma / GED Ability to establish and maintain professional boundaries in working with clients General knowledge of working in a residential facility preferred Knowledge of HIPPA guidelines and standards Strong written and verbal communication skills Excellent problem-solving and analytical skills Commitment to excellence and high standards Good judgment with the ability to make timely and sound decisions Ability to assess emergency situations and respond effectively Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Employment Specialist Pay Range: $21.97 - $24.72 per hour (effectively $40,000 - $45,000 per year) FLSA Classification: Full-time (35 hours per week), Non-exempt Role Summary : The successful candidate will be responsible for assessing resident's interests, employment history, and aptitude, abilities to develop appropriate employment plans by providing vocational and educational counseling and referrals for skills development, job readiness preparation, training, and employment placement programs, which can lead to either full- time or part-time unsubsidized employment. The Employment Specialist will collaborate with colleagues to meet the vocational and educational needs of their caseload and achieve program success while fulfilling NAICA's core purpose, value, and vision. Primary Job Responsibilities/Duties: The Employment Specialist is responsible for, but not limited to: Provide clients with counseling and assisting to ensure the achievement of employment and housing Coordinate the client's employment training while maximizing cost containment by getting the client back to work Monitor and record client's progress to ensure that goals and objectives are met Confer with clients to discuss their options and goals so that and plans for accessing needed services can be developed Link clients to external resources which will assist in obtaining employment Utilize assessment tools (CARES, Vocational Profile) to identify support service needs and make appropriate referrals Orient clients to the shelter program, requirements and consequences Conduct and maintain client's Independent Living Plans (ILP) and Psychosocial via (CARES) Assist non-working clients to obtain Public Assistance Track and monitor client progress or lack of progress through documentation via CARES Facilitate group/individual sessions to Motivate and Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Conduct After-care services with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents (CARES) Maintain client's case record updated Report critical incidents immediately to the Director of Social Services. Work collaboratively with Housing Specialist and Case Managers to identify client readiness for employment and/or housing Treat all clients, visitors, and employees with kindness, respect, and dignity Refer clients to internal and external resources and serve as an advocate when necessary Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Substitutes for other employment staff when the need arises Perform administrative support duties as needed Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Qualifications: Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title : Nurse (Licensed Practical) Reports to : Site Director Pay Range : $52.19 - $52.19 per hour Status : Full-time (35 hours per week) FLSA Classification : Non-exempt Role Summary : The Licensed Practical Nurse (LPN) provides essential nursing support in a transitional housing program serving clients with mental health and stabilization needs. Working collaboratively with case managers, social workers, psychiatrists, and program staff, the LPN ensures client well-being through assessment, medication management, crisis response, and care coordination. Responsibilities adapt to program needs and prioritize client safety, dignity, and continuity of care. Primary Job Responsibilities/Duties : The primary job duties and responsibilities of the Licensed Practical Nurse shall include, but not necessarily be limited to the following: Conduct patient assessments during routine interactions, identifying physical, behavioral, and psychological needs. Build trusting relationships with clients by actively listening, interpreting concerns, and responding with empathy. Verify client identity and ensure accurate medication administration in compliance with program protocols. Respond calmly and effectively to distressed or escalated clients using de-escalation techniques. Identify risks of self-harm or harm to others and initiate appropriate safety interventions. Maintain secure medication storage units and accurate inventory records. Prepare and update client records, including progress notes, care plans, and discharge summaries. Develop individualized care plans in consultation with psychiatrists, case managers, and social services staff. Coordinate client transitions out of the shelter, including after-care follow-up with case managers. Participate in team meetings, case conferences, and external consultations as required. Foster respectful, collaborative relationships with colleagues to support high-quality, integrated care. Continuously seek innovative approaches to improve service delivery and client outcomes. Communicate clearly and professionally in written and verbal forms, adhering to ethical, legal, and documentation standards. Manage time, resources, and competing priorities effectively in a fast-paced environment. Maintain clinical expertise in acute mental health care, including suicide risk assessment and crisis management. Physical Requirements : Ability to sit, stand, or walk for extended periods; perform repetitive tasks (e.g., documentation). Lift and carry up to 25 pounds. Travel between NAICA sites across NYC as needed. Navigate all areas of program facilities, including stairs and common spaces. Work Environment / Schedule Requirements : May include evening, overnight, weekend, or holiday shifts with applicable differential pay. Staff must remain on duty until properly relieved or authorized to leave by a supervisor. Role involves exposure to emotional intensity, crisis situations, and clients experiencing mental health challenges. This position follows a regular weekly schedule. However, the Program operates twenty-four (24) hours per day and three hundred sixty-five (365) days per year, so variable or additional hours may occasionally be necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events. Qualifications : Active New York State LPN license. Minimum five (5) years of nursing experience in mental health settings. Bilingual in English and Spanish or English and French. Mental Health Nursing Certification is a plus Experience in homeless services, transitional housing, or crisis intervention is preferred. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” Competitive Benefits Package Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Title: Intake Specialist - Shelter FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will perform specific intake procedures to identify barriers that will impede the structure developed towards guiding clients in becoming self-sufficient. Intake specialists have to be able to understand what a client needs when coming to them in crisis or in a less than optimum state. The specialist will be responsible to find solutions for a myriad of issues as necessary. Compassion and patience are assets in this field and communication skills are imperative. Organization is also crucial as case records must be maintained accurately and efficiently. In addition, staff is encouraged to be crossed trained and have an understanding of job functions within their designated units. Primary Job Responsibilities/Duties: The Intake Specialist is responsible for, but not limited to: Provide direct services to new clients including intake, engagement, assessment, referral, advocacy, counseling, exit summaries and follow-up Document all interactions with, or on behalf of, clients Maintain familiarity with program resources available on- and off-site Attend staff meetings and serve on committees as required Attend professional meetings, educational conferences, and in-service trainings Maintain current and accurate documentation, progress notes, and data tools both physically and electronically Maintain Confidentiality Maintain a professional appearance Time management and prioritization Interacting with other departmental staff Perform general clerical duties Develop and maintain good communication with other programs and units within the organization to facilitate inter-agency referrals Provide coverage for other areas as directed/needed Perform additional duties as assigned Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 20 pounds. Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: High School Diploma or General Equivalent Diploma Bilingual English/Spanish language fluency is preferred. Strong oral and written communication, time management and organizational skills are necessary. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Commitment to the mission of the NAICA, Inc. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Case Manager - Asylum Shelter FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers. Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals. Providing orientation to clients about the shelter program, the asylum process, and the potential consequences. Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey. Assisting clients in understanding and accessing the asylum process and related resources. Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience. Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers. Empowering clients to actively participate in their own asylum planning and goal setting. Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs. Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings. Referring clients to relevant organizations specializing in asylum-related legal assistance. Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community. Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality. Reporting critical incidents immediately to the Site Director/Director of Social Services. Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services. Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process. Facilitating suitable housing placements and connecting clients with culturally competent housing resources. Ensuring that case notes are completed within 24 hours after client meetings. Offering support as a substitute for other staff when needed. Performing general clerical duties. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: Bachelor's degree in social work, psychology, sociology, or a related field. Associate degree in human services or a related field with a minimum of 2 years of direct social service experience. High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience. Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers. Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process. Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening. Capacity to remain composed in crisis situations. Demonstrated ability to collaborate effectively with diverse groups. Proven capability to manage multiple tasks efficiently under pressure. Outstanding organizational skills, attention to detail, and efficiency. Possessing maturity, integrity, and sound judgment. Bilingual (Spanish, French, Creole, or other languages) preferred. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title : Licensed Clinical Social Worker FLSA Classification : Full-time (35 hours), Exempt Role Summary: The Licensed Clinical Social Worker will work with clients in order to help them deal with issues involving their mental and emotional health, which might include alcohol and substance abuse issues. In the context of mental health counseling, a Licensed Clinical Social Worker can have a huge impact on the individual during the course of their treatment. Primary Job Responsibilities/Duties: The Licensed Clinical Social Worker is responsible for, but not limited to: Providing emotional and mental health counseling to groups or individuals Building strong rapport with clients and making accurate assessments of their problems whether mental/emotional or physical in the case of substance abuse Responsible for assessing clients and completing comprehensive psychological evaluations for the submission of clients housing packages Keeping detailed and concise records of each client during the course of their treatment Provide effective treatment planning and assisting clients in successfully achieving goals. Evaluate crisis situations and apply appropriate interventions. Assist in the detection of “at risk” clients and development of plans to prevent further psychological or physical deterioration. Provide consultation, and brief intervention for psychological/psychiatric problems and/or disorders Actively participate in meetings that support the integrated health care model to provide comprehensive care for clients Monitor the site's behavioral health program, identifying problems related to client services and making recommendations for improvement. Develops and maintains liaison relationships with community resources as able, specifically other behavioral health and substance abuse agencies Work to establish collaborative services and to lessen duplication of care. Participate in the development, implementation, and evaluation of special projects and/or pilot programs Interpret Center behavioral health policies and procedures to providers, institutions, agencies, recipients, and other concerned individuals. Participate fully in Behavioral Health departmental meetings and other agency meetings as warranted Assist in behavioral health departmental tasks, including programmatic and infrastructure design, implementation, and evaluation. Act as an administrator within a Social Services organization Certified to supervise students in the field of Social Work at different levels of education, undergraduate and graduate Ability to provide supervision and oversee a wide range of staff activities including all-inclusive documentation such as psychosocial evaluation/assessment, diagnosis, counseling and crisis intervention in an environment that requires a high degree of independent decision making. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Qualifications: Masters in Social Work Licensed in NYS as a Clinical Social Worker in good standing Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Housekeeping & Maintenance - Tier I Pay Range: $19.23 per hour (effectively $35,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a dedicated Housekeeping and Maintenance Worker to join our team at NAICA. The ideal candidate will play a crucial role in maintaining a clean and safe environment for our residents. This position involves a combination of housekeeping, maintenance, and facility support tasks. The Housekeeping and Maintenance Worker will collaborate closely with the operations team to ensure the facility operates smoothly and complies with all relevant regulations. Primary Job Responsibilities/Duties: The Housekeeping and Maintenance Worker will be responsible for, but not limited to: Cleaning and maintaining the exterior perimeter, lobby, hallways, walls, and elevators of the facility. Ensuring cleanliness in resident bathrooms, recreation rooms, and other communal spaces as needed. Conducting repairs and painting as per assigned work orders. Managing snow removal and ice salting on exterior grounds during winter. Performing regular garbage collection throughout the facility, including staff office spaces. Preparing and maintaining the garbage room for weekly trash and recyclables removal. Keeping staff closets, slop sinks, and other cleaning-related areas organized and clean. Locking and securing rooms and the facility to prevent unauthorized entry. Promptly reporting incidents and repair needs. Properly using and maintaining facility equipment. Maintaining a daily work log of completed tasks. Recording the use of all facility supplies. Adhering to personal appearance, hygiene, and uniform policies and standards. Assisting in compliance with city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions. Obtaining and renewing licenses and certifications required for job duties. Participating in facility and professional group meetings as scheduled. Maintaining open communication with facility and departmental supervisors and coworkers regarding maintenance issues. Collaboratively resolving problems within the facility. Physical Requirements: Flexibility to work outside of standard hours or on weekends if required. Physical fitness for frequent bending, lifting, reaching, and extended walking. Ability to perform heavy work, including lifting objects weighing up to 100 pounds and frequently carrying objects up to 50 pounds. Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: Provide professional development, coaching and mentorship to subordinates. Office setting with regular exposure to computer screens and moderate noise levels. Ability to work a standard schedule with assigned hours. Flexibility to work outside of standard hours or on weekends if required. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: CPR/Basic First Aid certification. Basic knowledge of carpentry, electrical work, and plumbing preferred. Occupational Safety and Health Administration (OSHA) Certification. Ability to operate related equipment, tools, and materials used in the facility. Proven ability to work collaboratively with diverse groups. Strong organizational skills, attention to detail, and efficiency. Willingness to obtain other necessary credentials as required (e.g., FDNY F02 Certificate of Fitness). Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

About the Role: The Residential Aide - Tier 1 plays a critical role in providing compassionate and consistent support to residents within a social assistance setting. This position focuses on ensuring the safety, well-being, and daily care of individuals residing at Casa Bolivar VII - La Quinta Hotel _FAM, 1090. The aide will work closely with a multidisciplinary team to implement individualized care plans and promote a positive living environment. Through direct interaction, observation, and assistance, the Residential Aide helps residents develop life skills and maintain their dignity. Ultimately, this role contributes to enhancing the quality of life for residents by fostering a supportive and structured residential community. Minimum Qualifications: High school diploma or equivalent. Basic knowledge of social assistance principles and residential care practices. Ability to communicate effectively with residents and team members. Demonstrated reliability and commitment to resident safety and well-being. Ability to pass background checks and any required health screenings. Preferred Qualifications: Previous experience working in residential care or social assistance settings. Certification in first aid and CPR. Training in conflict resolution and crisis intervention. Familiarity with documentation and reporting software used in social services. Additional coursework or certification related to mental health or developmental disabilities. Responsibilities: Provide daily assistance and supervision to residents, ensuring their safety and comfort. Support residents with activities of daily living, including hygiene, meal preparation, and medication reminders. Monitor resident behavior and report any changes or concerns to the supervisory team promptly. Facilitate engagement in recreational and therapeutic activities to promote socialization and personal growth. Maintain accurate documentation of resident progress, incidents, and care provided in compliance with organizational policies. Skills: The required skills enable the Residential Aide to provide attentive and empathetic care, ensuring residents' needs are met with respect and professionalism. Effective communication skills are essential for interacting with residents, families, and the care team to coordinate support and address concerns. Organizational skills are used daily to maintain accurate records and manage time efficiently across various responsibilities. Preferred skills such as first aid and crisis intervention training enhance the aide's ability to respond promptly and appropriately to emergencies or challenging situations. Together, these skills create a foundation for delivering high-quality residential support that promotes safety, dignity, and personal development.

Title: Employment Specialist Pay Range: $21.97 - $24.72 per hour (effectively $40,000 - $45,000 per year) FLSA Classification: Full-time (35 hours per week), Non-exempt Role Summary: The successful candidate will be responsible for assessing resident's interests, employment history, and aptitude, abilities to develop appropriate employment plans by providing vocational and educational counseling and referrals for skills development, job readiness preparation, training, and employment placement programs, which can lead to either full- time or part-time unsubsidized employment. The Employment Specialist will collaborate with colleagues to meet the vocational and educational needs of their caseload and achieve program success while fulfilling NAICA's core purpose, value, and vision. Primary Job Responsibilities/Duties: The Employment Specialist is responsible for, but not limited to: Provide clients with counseling and assisting to ensure the achievement of employment and housing Coordinate the client's employment training while maximizing cost containment by getting the client back to work Monitor and record client's progress to ensure that goals and objectives are met Confer with clients to discuss their options and goals so that and plans for accessing needed services can be developed Link clients to external resources which will assist in obtaining employment Utilize assessment tools (CARES, Vocational Profile) to identify support service needs and make appropriate referrals Orient clients to the shelter program, requirements and consequences Conduct and maintain client's Independent Living Plans (ILP) and Psychosocial via (CARES) Assist non-working clients to obtain Public Assistance Track and monitor client progress or lack of progress through documentation via CARES Facilitate group/individual sessions to Motivate and Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Conduct After-care services with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents (CARES) Maintain client's case record updated Report critical incidents immediately to the Director of Social Services. Work collaboratively with Housing Specialist and Case Managers to identify client readiness for employment and/or housing Treat all clients, visitors, and employees with kindness, respect, and dignity Refer clients to internal and external resources and serve as an advocate when necessary Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Substitutes for other employment staff when the need arises Perform administrative support duties as needed Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Qualifications: Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Housing Specialist - Shelter Pay Range: $26.37 - $27.47 per hour (effectively $48,000 - $50,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The successful candidate will be responsible for providing housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross-trained and have an understanding of the job functions within the Social Services Department. Primary Job Responsibilities/Duties: The Housing Specialist - Shelter is responsible for, but not limited to: Serve as a case manager for clients with a goal of placing them in transitional and permanent housing Assist in client intake, service planning, advocacy and referral services in the absence of a case manager Meet weekly or bi-weekly to follow-up on ILP Maintain records and counsel session logs in DHS CARES system Conduct housing related activities and workshops Provide follow-up case management for clients placed in housing, to promote retention and document outcomes (aftercare mediation) Communicate with evening/weekend staff and with staff of other agencies to coordinate client services such as room and apartment viewings Develop a list of real estate agents and brokers; established relationships, and make daily contact with providers with real estate agents and brokers Submit applications for General Population, Housing Preservation Development, and Supportive Housing via the PACT System. Compile and submit packages to DHS for Special One Time Assistance (SOTA), Enhanced One Shot Deal (EOSD), CityFHEPS and Pathway Home Inspect client living quarters regularly Escort clients to permanent housing or provide transportation Ensure rental agreements are finalized Make appointments with landlords and other housing agents to ensure individuals have housing leads Work collaboratively with social services staff to identify client readiness on housing Treat all clients, visitors and employees with kindness, respect and dignity Enforce facility rules and regulations to maintain compliance Attend staff meetings and serve on committees as required Maintain confidentiality and professionalism Time management and prioritization Maintain awareness of new trends and development in social services and related fields Perform general clerical duties Physical Requirements: Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 20 pounds. Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: Baccalaureate degree in Social Work, Psychology, Sociology, or related field with two (2) or more years of direct social service experience; OR, Associate degree in Human Service, or related field with four (4) or more years of direct social service experience; OR, High School Diploma/General Equivalent Diploma with six (6) or more years of direct social service experience. Knowledgeable of the plight of the homeless and special needs populations. Knowledgeable of case work/case management methodologies. Commitment to the mission of NAICA, Inc. Proven ability to work collaboratively well with diverse groups. Proven ability to handle multiple tasks effectively under pressure. Strong organizational skills, detail-oriented, and efficient. Maturity, integrity, and sound judgment. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Nurse (Licensed Practical) Reports to: Site Director Pay Range: $52.19 - $52.19 per hour Status: Full-time (35 hours per week) FLSA Classification: Non-exempt Role Summary: The Licensed Practical Nurse (LPN) provides essential nursing support in a transitional housing program serving clients with mental health and stabilization needs. Working collaboratively with case managers, social workers, psychiatrists, and program staff, the LPN ensures client well-being through assessment, medication management, crisis response, and care coordination. Responsibilities adapt to program needs and prioritize client safety, dignity, and continuity of care. Primary Job Responsibilities/Duties: The primary job duties and responsibilities of the Licensed Practical Nurse shall include, but not necessarily be limited to the following: Conduct patient assessments during routine interactions, identifying physical, behavioral, and psychological needs. Build trusting relationships with clients by actively listening, interpreting concerns, and responding with empathy. Verify client identity and ensure accurate medication administration in compliance with program protocols. Respond calmly and effectively to distressed or escalated clients using de-escalation techniques. Identify risks of self-harm or harm to others and initiate appropriate safety interventions. Maintain secure medication storage units and accurate inventory records. Prepare and update client records, including progress notes, care plans, and discharge summaries. Develop individualized care plans in consultation with psychiatrists, case managers, and social services staff. Coordinate client transitions out of the shelter, including after-care follow-up with case managers. Participate in team meetings, case conferences, and external consultations as required. Foster respectful, collaborative relationships with colleagues to support high-quality, integrated care. Continuously seek innovative approaches to improve service delivery and client outcomes. Communicate clearly and professionally in written and verbal forms, adhering to ethical, legal, and documentation standards. Manage time, resources, and competing priorities effectively in a fast-paced environment. Maintain clinical expertise in acute mental health care, including suicide risk assessment and crisis management. Physical Requirements: Ability to sit, stand, or walk for extended periods; perform repetitive tasks (e.g., documentation). Lift and carry up to 25 pounds. Travel between NAICA sites across NYC as needed. Navigate all areas of program facilities, including stairs and common spaces. Work Environment / Schedule Requirements: May include evening, overnight, weekend, or holiday shifts with applicable differential pay. Staff must remain on duty until properly relieved or authorized to leave by a supervisor. Role involves exposure to emotional intensity, crisis situations, and clients experiencing mental health challenges. This position follows a regular weekly schedule. However, the Program operates twenty-four (24) hours per day and three hundred sixty-five (365) days per year, so variable or additional hours may occasionally be necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events. Qualifications: Active New York State LPN license. Minimum five (5) years of nursing experience in mental health settings. Bilingual in English and Spanish or English and French. Mental Health Nursing Certification is a plus Experience in homeless services, transitional housing, or crisis intervention is preferred. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” Competitive Benefits Package Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Job Description Title: Operations Manager Pay Range: $32.41 - $32.96 per hour (est. $59,000 - $60,000 per annum) FLSA Classification: Full-time (35 hours per week), Non-Exempt Role Summary The Operations Manager oversees the daily operations of their Transitional Housing Program, ensuring a safe, supportive, and well-managed environment for clients and staff. This role is responsible for supervising facility operations, coordinating program services, and ensuring compliance with operational standards imposed by the organization and/or authorized government bodies. Primary Job Responsibilities/Duties The primary job duties and responsibilities of the Operations Manager shall include, but not necessarily be limited to the following: Manage day-to-day program operations, facilities management, and client support systems. Supervise the Program's Residential Aides, Shift Supervisors, and other Operations staff (if any) to ensure their timely and appropriate service delivery to clients. Provide other Operations staff with ongoing coaching, training, and performance evaluations to promote professional growth and accountability. Provide employees and clients with guidance concerning relevant policies and procedures, including but not limited to conflict resolution and de-escalation techniques, to promote safety and compliance. Participate in the development of operational goals, objectives, and procedures for the Program, making recommendations for changes to existing standards and procedures. Serve as the Program's main advocate and daily representative in communications with third parties concerned with or hired to provide maintenance, security, and/or cleaning or housekeeping services. Work closely with the Program's Director of Operations/Security to ensure compliance with applicable health, fire safety, and emergency preparedness standards, as well as any contractual obligations related to the Program. Work closely with the Program's Director of Operations/Security to ensure compliance with local, state, and federal rules and regulations, including those promulgated by the City of New York's Department of Homeless Services (“DHS”) and other authorized regulators and government bodies. Conduct regular audits of program documentation, case notes, and operational reports to maintain program integrity. Respond to and manage crises, incidents, or emergencies in coordination with other NAICA leadership and staff. Establishing and implementing team schedules and work tasks for the team. Prepare and submit operational reports, incident logs, occupancy reports, and other documentation as required. Foster a positive and collaborative work culture that prioritizes client well-being and staff safety. Maintain ongoing communication with all Operations department supervisors/directors concerning any issues. Report directly to the Program's Director of Operations/Security, and indirectly to its Site Director, about all activities, needs/concerns and incidents within the facility. Support the implementation and monitoring of Standard Operating Procedures (SOPs) across the program. Physical Requirements Ability to sit at a desk, work on a computer, and perform repetitive tasks for prolonged periods of time. Ability to regularly engage in physical activity including bending over, lifting, reaching, grasping, standing, and walking. Must be able to grasp, pull, lift and carry up to 25 pounds. Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements Office setting with regular exposure to computer screens and moderate noise levels. May be required to work evenings or nights, weekends (Saturdays and/or Sundays), and holidays when Program needs require. This position follows a regular weekly schedule. However, the Program operates twenty-four (24) hours per day and three hundred sixty-five (365) days per year, so variable or additional hours may occasionally be necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events. Staff must continue working past their shift unless relieved by another staff member or authorized to leave by a supervisor. Qualifications High school diploma or GED, plus one (1) or more years of experience in facilities management (preferably for a residential facility) or, in the alternative, an Associate degree in facilities, management or a related field Experience working for NAICA and a track record of above-average performance reviews (preferred) Certificate of Fitness for Coordinator of Fire Safety and Alarm Systems in Homeless Shelters (F-80) Strong knowledge of DHS or similar regulatory frameworks Excellent organizational, communication, and problem-solving abilities Proficiency in MS Office Suite Proficiency in CARES (preferred) Proven leadership, conflict resolution, and team management skills Ability to implement and ensure compliance with policies and procedures Strong analytical, organizational, problem-solving skills, and effective management skills Must be able to read, speak, write, and understand English for administrative purposes Must pass drug screening to be appointed This position may be subject to a series of screenings before and after appointment Equal Employment Opportunity NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” Competitive Benefits Package Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer While we sincerely hope to form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.

Job Description Title: Case Manager - Asylum Shelter FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers. Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals. Providing orientation to clients about the shelter program, the asylum process, and the potential consequences. Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey. Assisting clients in understanding and accessing the asylum process and related resources. Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience. Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers. Empowering clients to actively participate in their own asylum planning and goal setting. Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs. Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings. Referring clients to relevant organizations specializing in asylum-related legal assistance. Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community. Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality. Reporting critical incidents immediately to the Site Director/Director of Social Services. Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services. Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process. Facilitating suitable housing placements and connecting clients with culturally competent housing resources. Ensuring that case notes are completed within 24 hours after client meetings. Offering support as a substitute for other staff when needed. Performing general clerical duties. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: Bachelor's degree in social work, psychology, sociology, or a related field. Associate degree in human services or a related field with a minimum of 2 years of direct social service experience. High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience. Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers. Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process. Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening. Capacity to remain composed in crisis situations. Demonstrated ability to collaborate effectively with diverse groups. Proven capability to manage multiple tasks efficiently under pressure. Outstanding organizational skills, attention to detail, and efficiency. Possessing maturity, integrity, and sound judgment. Bilingual (Spanish, French, Creole, or other languages) preferred. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Licensed Clinical Social Worker FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Licensed Clinical Social Worker will work with clients in order to help them deal with issues involving their mental and emotional health, which might include alcohol and substance abuse issues. In the context of mental health counseling, a Licensed Clinical Social Worker can have a huge impact on the individual during the course of their treatment. Primary Job Responsibilities/Duties: The Licensed Clinical Social Worker is responsible for, but not limited to: Providing emotional and mental health counseling to groups or individuals Building strong rapport with clients and making accurate assessments of their problems whether mental/emotional or physical in the case of substance abuse Responsible for assessing clients and completing comprehensive psychological evaluations for the submission of clients housing packages Keeping detailed and concise records of each client during the course of their treatment Provide effective treatment planning and assisting clients in successfully achieving goals. Evaluate crisis situations and apply appropriate interventions. Assist in the detection of “at risk” clients and development of plans to prevent further psychological or physical deterioration. Provide consultation, and brief intervention for psychological/psychiatric problems and/or disorders Actively participate in meetings that support the integrated health care model to provide comprehensive care for clients Monitor the site's behavioral health program, identifying problems related to client services and making recommendations for improvement. Develops and maintains liaison relationships with community resources as able, specifically other behavioral health and substance abuse agencies Work to establish collaborative services and to lessen duplication of care. Participate in the development, implementation, and evaluation of special projects and/or pilot programs Interpret Center behavioral health policies and procedures to providers, institutions, agencies, recipients, and other concerned individuals. Participate fully in Behavioral Health departmental meetings and other agency meetings as warranted Assist in behavioral health departmental tasks, including programmatic and infrastructure design, implementation, and evaluation. Act as an administrator within a Social Services organization Certified to supervise students in the field of Social Work at different levels of education, undergraduate and graduate Ability to provide supervision and oversee a wide range of staff activities including all-inclusive documentation such as psychosocial evaluation/assessment, diagnosis, counseling and crisis intervention in an environment that requires a high degree of independent decision making. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Qualifications: Masters in Social Work Licensed in NYS as a Clinical Social Worker in good standing Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Title: Residential Aide - Asylum Shelter FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures. Primary Job Responsibilities/Duties: The Asylum Shelter Residential Aide will be responsible for, but not limited to: Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident. Adhering to asylum seeker-specific shelter policies while following staff policies and procedures. Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement. Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues. Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff. Monitoring video footage of common areas such as hallways, staircases, and lounges. Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization. Conducting regular hourly rounds of the facility. Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel. Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program. Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary. Accurately documenting all incident details, participants, actions taken, and outcomes. Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed. Physical Requirements: Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 25 pounds. Must be able to travel to multiple NYC sites as needed. Frequent bending, lifting, reaching, and extended walking. Ability to climb stairs. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: NYS Security License preferred. F-02 Certificate of Fitness. CPR/Basic First Aid certification. Food handler certificate NYC/NYS. Ability to establish and maintain professional boundaries when working with asylum seekers. Prior experience in a residential facility is advantageous. Knowledge of HIPAA guidelines and standards. Exceptional written and verbal communication skills. Strong problem-solving and analytical abilities. Commitment to excellence and high standards. Demonstrated good judgment with the ability to make timely and sound decisions. Proficiency in assessing emergency situations and responding effectively. Bilingual (Spanish, French, Creole, or other languages) preferred. Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Employment Specialist Pay Range: $21.97 - $24.72 per hour (effectively $40,000 - $45,000 per year) FLSA Classification: Full-time (35 hours per week), Non-exempt Role Summary: The successful candidate will be responsible for assessing resident's interests, employment history, and aptitude, abilities to develop appropriate employment plans by providing vocational and educational counseling and referrals for skills development, job readiness preparation, training, and employment placement programs, which can lead to either full- time or part-time unsubsidized employment. The Employment Specialist will collaborate with colleagues to meet the vocational and educational needs of their caseload and achieve program success while fulfilling NAICA's core purpose, value, and vision. Primary Job Responsibilities/Duties: The Employment Specialist is responsible for, but not limited to: Provide clients with counseling and assisting to ensure the achievement of employment and housing Coordinate the client's employment training while maximizing cost containment by getting the client back to work Monitor and record client's progress to ensure that goals and objectives are met Confer with clients to discuss their options and goals so that and plans for accessing needed services can be developed Link clients to external resources which will assist in obtaining employment Utilize assessment tools (CARES, Vocational Profile) to identify support service needs and make appropriate referrals Orient clients to the shelter program, requirements and consequences Conduct and maintain client's Independent Living Plans (ILP) and Psychosocial via (CARES) Assist non-working clients to obtain Public Assistance Track and monitor client progress or lack of progress through documentation via CARES Facilitate group/individual sessions to Motivate and Empower clients to become involved in their own planning and goal setting Conduct weekly/bi-weekly meetings with clients, or as needed Refer clients and encourage job development for subsequent employment if appropriate Refer clients to appropriate resources to assist with set goals Conduct After-care services with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency Maintain client files to include conversations, warnings and progress reports and documenting all incidents (CARES) Maintain client's case record updated Report critical incidents immediately to the Director of Social Services. Work collaboratively with Housing Specialist and Case Managers to identify client readiness for employment and/or housing Treat all clients, visitors, and employees with kindness, respect, and dignity Refer clients to internal and external resources and serve as an advocate when necessary Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referrals Substitutes for other employment staff when the need arises Perform administrative support duties as needed Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to sit for extended periods and perform repetitive tasks. Must be able to lift and carry up to 5 pounds. Must be able to travel to multiple NYC sites as needed. Must be able to access and navigate each department at the organization's facilities. Work Environment / Schedule Requirements: Office setting with regular exposure to computer screens and moderate noise levels. May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential. Qualifications: Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Associate degree in Human Service, or related field with 4+ years of direct social service experience High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience Strong interpersonal skills with the ability to be compassionate and firm and maintaining confidentiality at all times Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations. Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment Must be able to read, speak, write, and understand English for administrative purposes. Must pass drug screening to be appointed. This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to ************************** with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: Comprehensive Health, Dental and Vision Benefits for full-time employees 403(b) Retirement Savings Plans Loan Forgiveness Programs for eligible employees Paid Holidays and Vacation Paid Time-off Vol Life Insurance and AD&D Term Life and AD&D insurance Long Term Disability Employee Assistance Program support (EAP) Commuter Benefits Program Aflac: Short-Term Disability, CA, Accident and Hospital Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.