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Network assistant skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Kate Marek Ph.D.,
Joshua Davis Ph.D.
Below we've compiled a list of the most critical network assistant skills. We ranked the top skills for network assistants based on the percentage of resumes they appeared on. For example, 11.5% of network assistant resumes contained switches as a skill. Continue reading to find out what skills a network assistant needs to be successful in the workplace.

15 network assistant skills for your resume and career

1. Switches

Here's how network assistants use switches:
  • Configured network switches in preparation of deploying in campus buildings from configuration template.
  • Configure, maintain, monitor, upgrade, and troubleshoot routers & switches, Lease LINK (Wireless and DSL).

2. Network Operations

Here's how network assistants use network operations:
  • Provided administrative, purchasing, and project support to the Network Operations Department of a competitive local exchange carrier.
  • Provided Administrative support for the Network Operations organization of 200 employees.

3. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how network assistants use technical support:
  • Provided functional and technical support during classroom activities.
  • Provided technical support on custom GIS and HMI SCADA applications, Microsoft Office Suite, and hardware and software related issues.

4. Desk Support

Here's how network assistants use desk support:
  • Functioned as help desk support, assisting end-user with in-person or phone-in support for network, software and hardware needs.
  • Experienced with Help Desk support and with solving problems and issues submitted to the Help Desk.

5. Network Problems

Here's how network assistants use network problems:
  • Helped detected problems with loss of connectivity, master printer and domain network problems.
  • Identify and resolve network problems.

6. Network Issues

Here's how network assistants use network issues:
  • Assisted Network Supervisor with minor network issues
  • Helped troubleshoot system and network issues.

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7. CAT6

Here's how network assistants use cat6:
  • Installed and maintain copper (CAT5e and CAT6) and Fiber cabling.
  • Installed, terminated, and tested Cat5e and Cat6 cabling.

8. Network Cables

Here's how network assistants use network cables:
  • Install or repair network cables, including Coax & Fiber Optic cables.
  • Manage Windows 2008 Manage network using Active Directory Troubleshoot systems Replace computer components Use clonezilla to image computers Creating network cables

9. PCS

Here's how network assistants use pcs:
  • Assisted in identifying and repairing problems with PCs, Macs, and printers.
  • Build and upkeep PCs for end users within the organization.

10. TCP/IP

Here's how network assistants use tcp/ip:
  • Installed Network Interface Cards, setting up and troubleshooting of TCP/IP services, and coordinating with the Operations Center network diagnostics.
  • Provide LAN Support and troubleshooting TCP/IP connectivity, software, and printing issues.

11. Computer Lab

A computer lab is a place where certain computer services are provided to a community, typically for academic learning and skills development. Computer labs are typically provided in educational institutes for the students to perform their computer-based course activities. Computer labs have several computers and smart devices for the users.

Here's how network assistants use computer lab:
  • Build and repair workstations using Microsoft Windows 2000/XP for deployment in computer labs and Offices utilizing Ghost sets.
  • Move and install computers and equipment in classrooms, offices, and computer labs on campus.

12. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how network assistants use trouble tickets:
  • Resolved end-user problems and ensures correct operation of personal computers using Remedy Trouble Ticketing System.
  • Resolved all incoming trouble tickets and network communication problems.

13. User Accounts

A user account is a relationship established between a user and a computer, network, or information service that includes a user name, password, and all information related to the user. A user account may or may not allow a user to connect to a network, another computer, or other shared resources.

Here's how network assistants use user accounts:
  • Performed day-to-day Windows NT administration such as user accounts, directory services file system shares, and permissions.
  • Provide customer support, maintaining user accounts, workstations, and servers via Active Directory.

14. Windows XP

Here's how network assistants use windows xp:
  • Network Administration and desktop duties related to Windows XP, 7 and Windows Server 2008 and 2012 R2.
  • Provide support for the following applications: Microsoft Office Suite and Windows XP.

15. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how network assistants use os:
  • Network and PC installation, configuration, maintenance and troubleshooting PC hardware, software, Networking OS and Hardware.
  • Configured RAID - 5 and Raid - 1 mirroring for OS and data redundancy.
top-skills

What skills help Network Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What network assistant skills would you recommend for someone trying to advance their career?

Kate Marek Ph.D.Kate Marek Ph.D. LinkedIn profile

Director and Professor, Dominican University

If possible, find a paid internship in your area of interest, which will help expand your professional network and build your skillset. Use this time to keep scanning job ads to identify skill sets in demand; look for online mini-courses to make those skill sets.

What type of skills will young network assistants need?

Joshua Davis Ph.D.Joshua Davis Ph.D. LinkedIn profile

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.
Do you want to know more?
Read more about what experts have to say about network assistant

List of network assistant skills to add to your resume

Network assistant skills

The most important skills for a network assistant resume and required skills for a network assistant to have include:

  • Switches
  • Network Operations
  • Technical Support
  • Desk Support
  • Network Problems
  • Network Issues
  • CAT6
  • Network Cables
  • PCS
  • TCP/IP
  • Computer Lab
  • Trouble Tickets
  • User Accounts
  • Windows XP
  • OS
  • VoIP
  • Windows NT
  • Computer System
  • Windows Server
  • VPN
  • Network Infrastructure
  • Ethernet
  • RAN
  • Linux
  • Novell
  • Mac
  • DNS
  • DHCP
  • Lan
  • Network Support
  • CAT5
  • Network Devices
  • Network Equipment
  • Python
  • Software Installation
  • Network Security
  • Software Issues
  • EIGRP
  • Software Updates
  • Wi-Fi
  • HTML
  • OSPF
  • Computer Network
  • Network Troubleshooting
  • Facebook
  • Software Problems
  • Problem Resolution
  • Microsoft Exchange

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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