How to hire a network services technician

How to hire a network services technician, step by step

Here's a step-by-step network services technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a network services technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new network services technician
• Step 8: Go through the hiring process checklist

What does a network services technician do?

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1. Identify your hiring needs

   First, determine the employments status of the network services technician you need to hire. Certain network services technician roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A network services technician's background is also an important factor in determining whether they'll be a good fit for the position. For example, network services technicians from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of network services technicians.

   Type of Network Services Technician	Description	Hourly rate
   Network Services Technician	Computer networks are critical parts of almost every organization. Network and computer systems administrators are responsible for the day-to-day operation of these networks.	$18-34
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37
   Technical Support Technician	Technical support technicians are skilled professionals who resolve computer or information technology-related concerns. They may do installations, repairs, or maintenance activities of various applications or computer hardware... Show more	$11-30

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Customer Satisfaction
   • NOC
   • Troubleshoot
   • Desktop Support
   • Linux
   • Switches
   • Telecommunication
   • Mac
   • Technical Issues
   • VoIP
   • Network Printers
   • Technical Support
   • Windows Server

   Check all skills

   Responsibilities:

   • Manage the deployment of desktop, laptop computers and VOIP telephones.
   • Manage client configuration of Cisco VPN concentrator and work with clients in installing and troubleshooting issues with Cisco VPN client.
   • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
   • Configure, install, and maintain network equipment including switches, routers, and hubs.
   • Install and switch operations network onto new Cisco routers in data-center.
   • Assist technicians and training when installing WIMAX CPE, giving RF study coverage and commissioning equipment.

   More network services technician duties

3. Make a budget

   Including a salary range in your network services technician job description is one of the best ways to attract top talent. A network services technician can vary based on:

   • Location. For example, network services technicians' average salary in montana is 38% less than in new jersey.
   • Seniority. Entry-level network services technicians 47% less than senior-level network services technicians.
   • Certifications. A network services technician with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a network services technician's salary.

   Average network services technician salary

   $52,996yearly

   $25.48 hourly rate

   ---

   Entry-level network services technician salary

   $38,000 yearly salary

   Updated December 15, 2025

   Average network services technician salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New Jersey	$65,508	$31
   2	New York	$58,866	$28
   3	California	$57,113	$27
   4	Washington	$55,905	$27
   5	Florida	$52,826	$25
   6	Oregon	$46,644	$22
   7	Illinois	$43,086	$21
   8	Alaska	$42,490	$20

   Average network services technician salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Saratoga Hospital	$63,048	$30.31	2
   2	Benco Dental	$55,641	$26.75
   3	University of Notre Dame	$53,750	$25.84	1
   4	Western Washington University	$53,286	$25.62
   5	Southwest Medical Center	$51,143	$24.59	2
   6	Midwestern University	$48,580	$23.36	2
   7	Amazon	$46,712	$22.46	516
   8	Central Oregon Community College	$45,629	$21.94	3
   9	PeopleReady	$39,449	$18.97

4. Writing a network services technician job description

   A job description for a network services technician role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a network services technician job description:

   Network services technician job description example

   The Network Technician is responsible for the ongoing support and maintenance of the University's network infrastructure and assists with network projects as assigned. Primary responsibilities include general support of our community, changes to network configurations to support new services, and immediate response to critical issues (classroom services failures, WiFi connectivity issues, or any loss of service that affect student education and staff workflows). The proper candidate must demonstrate a knowledge of network infrastructure design, routing protocols, data security, and the ability to create detailed documentation. This is a team environment where specific manufacturer and vendor systems will be cross-trained with other members of the department to create a high level of support for our community. The position reports to the Manager of Networking Services.
   Essential Duties and Responsibilities
   
   Maintain and support wired and wireless networks, including route and switch infrastructure Track tasks using the department's project tracking system Respond frequently to urgent type calls to restore service in situations where education or workflows have stopped due to network failures Monitor network traffic, resolve issues as they arise, proactively manage the health of the network Create and maintain thorough documentation of the network environment Complete support requests that come from the Support Center based on our standard response policy Other duties as assigned
   
   Supervisory Responsibilities
   
   This job has no supervisory responsibilities.
   
   Qualifications
   
   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work in a constant state of alertness and safe manner with regular, predictable, in-person attendance Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   
   Other Qualifications
   
   Familiarity of network diagnostics to find routing problems or failed hardware Experience in switch configurations including restore of running configurations preferred Strong skills in communication to ensure each requestor or problem is being understood with timeframes for resolution and installs.
   
   Education and/or Experience
   
   Bachelor degree in Computer Science, Information Technology or related field with at least 1-3 years of networking experience or Bachelor degree in other field with 3-5 years of overall IT experience with the basic understanding of networking. This role requires a basic knowledge of LAN and WAN networking protocols and devices, including switches, routers, and wireless access points. Certifications in related fields (Cisco, CompTIA, Citrix, etc.) strongly preferred. Knowledge of Microsoft Office products (including Visio) and network monitoring tools (e.g. SolarWinds) preferred.
   
   Language Skills
   
   Effective communication skills will be a must for this position. The candidate must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures and governmental regulations. The candidate will be required to write reports, business correspondence, and procedure manuals. The candidate must be able to effectively present information to top management.
   
   Reasoning Ability
   
   This position will require a candidate with high reasoning skills. The candidate is required to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The candidate must have the ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
   
   Mathematical Ability
   
   This position requires intermediate mathematical skills: Ability to calculate figures and amounts such as discounts, interests, commissions and proportions, percentages, area, circumference and volume. The candidate must be able to apply concepts of basic algebra and geometry.
   
   Physical Demands
   
   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   
   While performing the duties of this job, the employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. The employee is regularly required to stand, walk, sit, reach with hands and arms; use hands to finger, handle, or feel; talk and hear. The employee must occasionally lift or move up to 50 pounds. The employee must regularly lift or move up to 25 pounds. Specific vision abilities required include correctable to 20/20 vision.
   
   Work Environment
   
   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is occasionally exposed to outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
   
   Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions, gender identity; and sexual orientation); marital status; age; disability; citizenship; past, current, or prospective service in the uniformed services; genetic information; or any other protected class, in accord with all federal, state and local laws, including 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke Free Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.
   
   Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
   
   The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right network services technician for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your network services technician job on Zippia to find and recruit network services technician candidates who meet your exact specifications.
   • Use field-specific websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Recruiting network services technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a network services technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new network services technician

   Once you've decided on a perfect network services technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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