OE Federal Credit Union jobs in Livermore, CA

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Member Loan Consultant Representative! Your Purpose You will be responsible for making outbound phone calls to existing members in order to cross-sell deposit and loan products and services and promote the credit union as their lifelong financial partner. What You'll Do To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager: Initiate, on a daily basis, a large volume of outbound phone calls to existing members to follow up on referrals and cross-selling opportunities from other departments, branches and electronic channels. Educate and cross-sell members on the company's deposit, consumer and mortgage loan and debit and credit card product and service offerings that can help them meet and exceed their financial needs. Occasionally assist with in-bound member service calls dealing with routine member account inquiries and transactions on an overflow basis. Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. Perform other related duties as assigned. Salary Range: $20.34 - $30.01 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Livermore, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We offer superior benefits Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $3.50/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership For You and Family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. Once you have completed the application, your information will be sent to our Human Resources team instantly. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Branch Manager! Your Purpose In this dynamic and challenging role, you will be responsible for maintaining member and co-worker relationships, managing branch operations, processes and staff, by building on our team-focused environment which centers on providing a high-quality member service experience. What You'll Do To perform this job successfully, you must be able to perform each essential duty satisfactorily under indirect supervision: Responsible for planning, directing, organizing and overseeing operational activities of the branch, including branch sales, and branch security. Responsible for personnel management including hiring, training and development of staff. Assist branch staff in resolving complex member issues, questions, or complaints. Provide leadership and oversight to the branch to ensure its effectiveness in achieving the Credit Union's goals and overall success, in addition to the branches productivity and performance-based goals. Maintain professional and positive public relations with members by actively participating in union functions. Maintain a current notary public certificate. Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. Perform other related duties as assigned. Ideal Candidate Will Possess Associates degree in an applicable field and minimum 4 years of work experience in a Manager-level role or High School Diploma/GED and minimum 6 years of work experience in a Manager-level role. Effective organizational, multi-tasking and prioritizing skills required. Excellent interpersonal, verbal and written communication skills required. Proficiency with Microsoft Word, Excel and Outlook required. Proficiency with JHA Symitar preferred. Bilingual in English and Spanish preferred. Salary Range: $68,640 - $101,986 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Stockton. We offer superior benefits: Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $5.57/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership for you and your family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Human Resources Generalist! Your Purpose The Human Resources Generalist serves as a key strategic partner in supporting the Human Resources team and leadership across a wide range of Human Resources functions. The Generalist role ensures smooth daily operations relating to recruitment, onboarding, employee relations, leaves of absence, workers' compensation, and compliance, while ensuring Human Resources practices remain aligned with organizational goals. What You'll Do To perform this job successfully, you must be able to perform each essential duty satisfactorily: Lead full-cycle recruiting and onboarding through the talent platform, partnering with managers on role needs, interviews, candidate evaluation for qualifications and culture fit, providing regular updates to support timely, informed hiring decisions, and a smooth new-hire experience. Build and maintain partnerships with recruiting vendors to ensure alignment on hiring progress and candidate pipelines. Prepare and issue offer letters, and update job descriptions as needed to maintain compliance with Credit Union standards. Manage onboarding and orientation of new hires coordinating with cross-functional departments. Represent the Credit Union at job fairs and recruiting events to strengthen the employer brand and attract top talent. Provide managers with regular updates and reports on recruiting status to support timely, informed hiring decisions. Recommend and implement process and technology enhancements to improve recruiting efficiency and candidate experience. Manage employee leave of absence, accommodation requests, and workers' compensation claims in compliance with policy and regulatory requirements. Support Human Resources functions including employee relations, conflict resolution, and engagement initiatives. Stay current on local, state and federal employment laws and regulations to ensure compliance supporting best practices in Human Resources policies and procedures. Other duties as assigned. The Ideal Candidate Will Possess Associate's degree in an applicable field and minimum 8 years of work experience in a similar role or High School Diploma/GED and minimum 10 years of work experience in a similar role required. Excellent communication and interpersonal skills, ethics and cultural awareness. Aptitude for problem solving and thorough knowledge of Human Resources procedures, policies, local, state and federal laws. Working knowledge of ADP Workforce Now, iCIMS or similar Applicant Tracking Systems platforms, and ability to learn new technical systems. Bilingual in Spanish preferred. Salary Range: $70,304 - $93,157 Annually OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Livermore, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We offer superior benefits Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $5.57/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership for you and your family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Branch Member Service Specialist. Your Purpose You will be responsible for developing, expanding and maintaining the credit union's relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience; while providing additional support to department staff with more complicated member requests. What You'll Do To succeed in this position, you must be able to satisfactorily perform common, uncommon and complex occurrences of each of the following under general supervision from your manager: Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. Promptly process member transaction requests on all applicable credit union products and services. Administer branch-level cash management procedures. Travel, as needed, to other branch offices to provide coverage for co-worker absences. Open and close the branch office during branch management absences. Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. Perform other related duties as assigned. Ideal Candidate Will Possess High School Diploma/ GED required and minimum 2 years of work experience in a similar role required. Excellent interpersonal, verbal and written communication skills required. Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus Bilingual in English and Spanish preferred. Salary Range: $24.27 - 33.23 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Pleasanton, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We offer superior benefits Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $3.50/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership for you and your family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best "UNION" Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.4 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Branch Member Services Representative. Your Purpose To succeed in this position, you must be able to satisfactorily perform common and uncommon occurrences of each of the following under general supervision from your manager: * Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. * Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. * Promptly process member transaction requests on all applicable credit union products and services. * Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. * Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. * Perform other related duties as assigned. Ideal Candidate Will Possess * High School Diploma/ GED required minimum 2 years of work experience in a similar role required. * Excellent interpersonal, verbal and written communication skills required. * Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus. * Bilingual in English and Spanish required. Salary Range: $22.17 - $30.62 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in San Jose, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: Signing Bonus: $1,000.00 We offer superior benefits * Medical, dental and vision benefits that cover the employee, spouse and dependents * Retiree medical benefits * A defined benefit Pension Plan with 100% employer contributions of $3.50/hour * $10,000 Life Insurance * $5,000 Accidental Death and Dismemberment * 11 ½ Paid Holidays per year * 17 days of Paid Time Off (PTO) to start * Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15th of each year * A 401(k) plan * OE Federal Membership for you and your family * Employee loan discounts * Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC. Options

Join the Best "UNION" Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Branch Member Service Specialist. Your Purpose You will be responsible for developing, expanding and maintaining the credit union's relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience; while providing additional support to department staff with more complicated member requests. What You'll Do To succeed in this position, you must be able to satisfactorily perform common, uncommon and complex occurrences of each of the following under general supervision from your manager: * Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. * Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. * Promptly process member transaction requests on all applicable credit union products and services. * Administer branch-level cash management procedures. * Travel, as needed, to other branch offices to provide coverage for co-worker absences. * Open and close the branch office during branch management absences. * Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. * Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. * Perform other related duties as assigned. Ideal Candidate Will Possess * High School Diploma/ GED required and minimum 2 years of work experience in a similar role required. * Excellent interpersonal, verbal and written communication skills required. * Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus * Bilingual in English and Spanish preferred. Salary Range: $24.27 - 33.23 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Pleasanton, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We offer superior benefits * Medical, dental and vision benefits that cover the employee, spouse and dependents * Retiree medical benefits * A defined benefit Pension Plan with 100% employer contributions of $3.50/hour * $10,000 Life Insurance * $5,000 Accidental Death and Dismemberment * 11 ½ Paid Holidays per year * 17 days of Paid Time Off (PTO) to start * Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15th of each year * A 401(k) plan * OE Federal Membership for you and your family * Employee loan discounts * Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC. Options

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.4 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Branch Member Services Representative. Your Purpose To succeed in this position, you must be able to satisfactorily perform common and uncommon occurrences of each of the following under general supervision from your manager: Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. Promptly process member transaction requests on all applicable credit union products and services. Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. Perform other related duties as assigned. Ideal Candidate Will Possess High School Diploma/ GED required minimum 2 years of work experience in a similar role required. Excellent interpersonal, verbal and written communication skills required. Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus. Bilingual in English and Spanish required. Salary Range: $22.17 - $30.62 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in San Jose, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries: Signing Bonus: $1,000.00 We offer superior benefits Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $3.50/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership for you and your family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best “UNION” Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Contact Center Member Service Representative! Your Purpose You will be responsible for developing, expanding and maintaining the credit union's relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience. What You'll Do To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager: Accept a large volume of inbound member phone calls on a daily basis. Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. Promptly process member transaction requests on deposit accounts, consumer and mortgage loans, debit and credit cards. Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. Perform other related duties as assigned. Ideal Candidate Will Possess High School Diploma/ GED required. Excellent interpersonal, verbal and written communication skills required. Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus Bilingual in English and Spanish preferred. Salary Range: $17.46 - $25.16 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Modesto, CA. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We Offer Superior Benefits Medical, dental and vision benefits that cover the employee, spouse and dependents Retiree medical benefits A defined benefit Pension Plan with 100% employer contributions of $3.50/hour $10,000 Life Insurance $5,000 Accidental Death and Dismemberment 11 ½ Paid Holidays per year 17 days of Paid Time Off (PTO) to start Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15 th of each year A 401(k) plan OE Federal Membership for you and your family Employee loan discounts Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.

Join the Best "UNION" Credit Union Around! In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country's largest labor-based credit union serving more than 115,000 members nationwide! Our People Make the Difference! Are you looking to take on a dynamic and challenging role? OE Federal is seeking to hire a Contact Center Member Service Representative! Your Purpose You will be responsible for developing, expanding and maintaining the credit union's relationship with members by gaining an understanding of their financial needs, cross-selling products and services that address those needs and providing a high-quality service experience. What You'll Do To succeed in this position, you must be able to satisfactorily perform common occurrences of each of the following under direct supervision from your manager: * Accept a large volume of inbound member phone calls on a daily basis. * Actively engage members and establish a high-quality service environment by having a courteous and helpful attitude. * Educate and cross-sell members on the credit union's product and service offerings that can help them meet and exceed their financial needs. * Promptly process member transaction requests on deposit accounts, consumer and mortgage loans, debit and credit cards. * Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally. * Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions. * Perform other related duties as assigned. Ideal Candidate Will Possess * High School Diploma/ GED required. * Excellent interpersonal, verbal and written communication skills required. * Proficiency with Microsoft Office products, proficiency in Microsoft Excel is a plus * Bilingual in English and Spanish preferred. Salary Range: $17.46 - $25.16 OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Modesto, CA. The salary range will adjust to the applicant's work location. In addition to competitive salaries: We Offer Superior Benefits * Medical, dental and vision benefits that cover the employee, spouse and dependents * Retiree medical benefits * A defined benefit Pension Plan with 100% employer contributions of $3.50/hour * $10,000 Life Insurance * $5,000 Accidental Death and Dismemberment * 11 ½ Paid Holidays per year * 17 days of Paid Time Off (PTO) to start * Annual Performance Bonus Program - Up to 5% of employee's annual base paid on December 15th of each year * A 401(k) plan * OE Federal Membership for you and your family * Employee loan discounts * Casual dress code Find your team, find your fit! If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team. OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC. Options