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Office services representative skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical office services representative skills. We ranked the top skills for office services representatives based on the percentage of resumes they appeared on. For example, 39.3% of office services representative resumes contained minor maintenance as a skill. Continue reading to find out what skills an office services representative needs to be successful in the workplace.

15 office services representative skills for your resume and career

1. Minor Maintenance

Here's how office services representatives use minor maintenance:
  • Provided minor maintenance of photocopy machines Packed and processed overnight items for delivery Created monthly spreadsheets
  • Provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.

2. Photocopying

Here's how office services representatives use photocopying:
  • Monitor inventory of supplies, Performs other administrative duties, copying and photocopying to faxing as needed.
  • Assisted with photocopying, document binding and processing messenger/courier services.

3. Greeting Visitors

Here's how office services representatives use greeting visitors:
  • Served as backup for reception coverage which included greeting visitors, handling incoming calls, and performing general administrative tasks.
  • Offered exceptional phone and client management support, such as; answering telephones, taking messages and greeting visitors.

4. Service Calls

Here's how office services representatives use service calls:
  • Solve basic problems with scanning machine such as solving paper jams, placing service calls and routine cleanings.
  • Maintained printers, fax services, inventory of supplies, and executive service calls resolving issues.

5. Billing Charges

Here's how office services representatives use billing charges:
  • Prepared monthly production and volume reports in order to measure productivity and prepare billing charges.
  • Prepare production/volume reports& log incoming/outgoing items to measure productivity and accuracy of billing charges.

6. Postal Regulations

The procedures and methods that postal authorities undertake in order to ensure the safe delivery of parcels and products between people are defined as postal laws and regulations. The postal regulations are implemented around the world by the Universal Postal Union (UPU).

Here's how office services representatives use postal regulations:
  • Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

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7. Affix Postage

Here's how office services representatives use affix postage:
  • Wrap, seal, weigh, affix postage and dispatch all outgoing mail and packages.

8. Paper Jams

Here's how office services representatives use paper jams:
  • Ensured convenience copiers are working properly, checking quality; clear paper jams and informed service technicians of specific problems.
  • Cleared paper jams and informs technicians of specific problems.

9. Stock Paper

Here's how office services representatives use stock paper:
  • Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
  • Monitored inventory of copy supplies, stock paper and toner and keep supply area organized.

10. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how office services representatives use phone calls:
  • Served as phone operator for the campus by directing incoming phone calls to their appropriate destinations.
  • Answered phone calls, greeted clients, and scheduled conference space.

11. Interoffice Correspondence

Here's how office services representatives use interoffice correspondence:
  • Dispatched mail, packages, and interoffice correspondence for delivery

12. Log Orders

Here's how office services representatives use log orders:
  • Verify and log orders upon delivery.

13. Reservations

Here's how office services representatives use reservations:
  • Assisted in coordination of travel arrangements and hotel reservations for partners and managers of the firm.
  • Post name plates at offices, workstations and conference rooms based on reservations.

14. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how office services representatives use customer service:
  • Utilized excellent troubleshooting skills to deliver notable customer service when working with escalated client concerns.
  • Perfected customer service and hospitality skills.

15. Office Equipment

Here's how office services representatives use office equipment:
  • Manage vendor relations, including office equipment, overnight shipping carriers and office supplies.
  • Handle of the office equipment.
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List of office services representative skills to add to your resume

Office services representative skills

The most important skills for an office services representative resume and required skills for an office services representative to have include:

  • Minor Maintenance
  • Photocopying
  • Greeting Visitors
  • Service Calls
  • Billing Charges
  • Postal Regulations
  • Affix Postage
  • Paper Jams
  • Stock Paper
  • Phone Calls
  • Interoffice Correspondence
  • Log Orders
  • Reservations
  • Customer Service
  • Office Equipment
  • Front Desk
  • USPS
  • DHL
  • Office Space
  • Copy Machines
  • Law Firm
  • Conference Room
  • Administrative Tasks
  • Fed-Ex
  • Fax Machines
  • Computer System
  • PowerPoint
  • Reception Coverage
  • Collating
  • Telephone Calls
  • Word Processing
  • Customer Accounts
  • Office Machines
  • Direct Calls
  • Customer Orders
  • HR
  • PDF
  • Bank Deposits
  • Mail Handling
  • Business Cards

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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