Security Agent FT
Springboard Hospitality job in Fresno, CA
Job Details Piccadilly Inn - Fresno, CA $17.00 - $18.00 HourlyDescription
About our company:
Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going
Above & Beyond
to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
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Primary mission:
As the Security Officer, you will conduct routine patrols of entire property ensuring the safety and security of our guests. Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Observe and report any discrepancies.
SCOPE OF WORK + TEAM
Reports to Property Operations & Maintenance Director
Supports special events team
Part of Security Department
RESPONSIBILITIES
Knowing the complete hotel facilities and layout including emergency procedures.
Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
Patrol parking lot ensuring safety of guests and property.
Patrol interior hallways and public areas ensuring safety of guests and property.
Prepare routine logs of status of patrolled areas.
Prepare security incident report and notify appropriate managers when an incident occurs.
Escort guests when asked to parking lot areas and assist with luggage if needed.
Perform housekeeping duties during their absence overnight, assist the Night Auditor with guest calls. In addition, perform duties of Engineer on Duty and assist with maintenance calls overnight.
Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation.
Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.
Perform special projects and other responsibilities as assigned.
Maintain good working relationships and open lines of communication with all other departments.
Train, cross-train, and re-train (when necessary) in all departments.
Assist Night Auditor/MOD and Valet whenever necessary.
Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
Qualifications
EXPERIENCE:
Prior Experience:
2+ Year Experience required by position is one full year of employment or more in a related position with this company or other organization(s).
IT Expertise:
Advanced knowledge of computer software (including Microsoft Office, outlook) and web analytics tools is preferred.
Education:
High school education or equivalent experience Valid California driver's license and ability to drive stick shift required.
Guard card and CPR/First Aid certified preferred.
Subject Expertise:
Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
Report any unusual occurrences and/or request to Supervisor.
Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills
Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
Must be energetic and outgoing
Must possess excellent interpersonal and organizational skills
Must be able to follow directions with attention to detail, speed and accuracy
Must be a team player with the ability to work under minimal supervision
Must be able to multi-task in a fast-paced work environment
Must be able to understand and work with basic financial information and solve basic arithmetic problems
Must be able to type 45 wpm and have the ability to input data and access information on the computer
Must have proficient working knowledge of Microsoft Office, Opera; preferred.
Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS:
Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
Demonstrate a working knowledge of all company safety and security procedures.
Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
Competitive Base Salary
PTO
Medical, Dental, Vision, Life, Pet Insurance
401K
Costco Membership
Bereavement Leave
Management Contract Referral Program
Education Assistance
Additional Per Position
Employee Rates at all of Springboard Hospitality's 35+ Hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
Retention Bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Springboard Hospitality Core Values:
CONNECTED. We are plugged into people, technology and the cutting edge of culture.
INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
PM Kitchen Helper
Ellisville, MO job
Resort Lifestyle Communities is accepting applications for a full-time Kitchen Helper to ensure a first-class dining experience for residents and their guests. The Kitchen Helper works collectively with the Culinary and Dining Services team under the direction of the Executive Chef. Schedule, Benefits and Pay:
You will work the following schedule: 11:30am to 8:00pm Tuesday through Saturday (evening meal ends at 6:30pm-no late nights!).
You can enjoy a delicious free meal during your shift!
As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay.
Receive $610 stipend per month from our company to apply towards any benefit(s) you select, including:
Health, Dental, and Vision Insurance
Life Insurance
Short Term and/or Long Term Disability
Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA).
Accident Insurance and Hospital Indemnity
Legal and Identity Theft Insurance
You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match.
You will receive great pay and work/life balance.
Responsibilities and Duties:
You will assist in a number of critical tasks in preparation of meal service including food prep, stocking the salad bar, filling refreshment carafes, and setting tables in the dining room.
You will focus on resetting the dining room and kitchen following meals by washing dishes, removing trash, and busing tables.
You will work alongside the culinary and dining team in a dynamic kitchen with state of the art equipment.
You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
You must be at least 18 years of age or older.
You have an eagerness to learn and grow as a professional in the food service industry.
Knowledge of food prep and/or dish washing is best, but we are willing to train the right person.
You have the ability to develop positive relationships with residents, peers and the community
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA #urgent
Part-Time Server
Ellisville, MO job
Resort Lifestyle Communities is accepting applications for a part-time Server to provide a first-class dining experience to residents and their guests. Responsibilities include pre-setting tables, taking entrée orders, serving meals, pouring coffee, and bussing tables. Schedule, Benefits and Pay:
You will have flexible scheduling with no late nights.
We'll provide you with perks, including OnDemand Pay, employee discount programs, opportunity to request financial assistance for emergencies, and more.
You will receive great pay while working in a breathtaking community surrounded by servant-hearted Team Members and Residents who will feel like family.
Responsibilities and Duties:
You will serve meals to residents and be one of the smiling faces they see every single day.
You will provide unparalleled customer service to our residents and the guests they bring with them.
You will work in our large open dining room, within our breathtaking community.
You will build positive, impactful relationships with your residents and peers every single day by working hard and giving it your best.
You will clean and reset tables and chairs, vacuum dining room carpet, and clean the salad bar area.
You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
You have the ability to respond to guests in a positive and considerate manner
Naturally build positive relationships with all those around you.
You have an eagerness to learn and grow as a professional in the food service industry.
You have experience working in a team environment ideally in a culinary or serving setting.
You will help ensure the highest standards of cleanliness.
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA #urgent
Resort Lifestyle Communities is accepting applications for a Cook to provide resort-style food from scratch while developing strong, positive, and lasting relationships with our residents and guests. The Cook works collectively with the Culinary and Dining Services team under the direction of the Executive Chef. Schedule, Benefits and Pay:
You will work the following schedule: lunch and dinner shifts Thursday through Monday (evening meal ends at 6:30pm-no late nights!)
You can enjoy a delicious free meal during your shift!
As a valued Employee, you can get access to your earned income when you need it with OnDemand Pay.
Receive $610 stipend per month from our company to apply towards any benefit(s) you select, including:
Health, Dental, and Vision Insurance
Life Insurance
Short Term and/or Long Term Disability
Health Savings Account (HSA), Medical Flexible Spending Account (FSA), Dependent Care (FSA) and Lifestyle Spending Account (LSA).
Accident Insurance and Hospital Indemnity
Legal and Identity Theft Insurance
You will receive paid holidays and vacation time, as well as a 401(k) with a generous employer match.
Responsibilities and Duties:
You will prepare and serve dynamic entrees under the mentorship of our talented Executive Chef.
You will present high-quality food that is appetizing and personalized to residents' preferences.
You can instantly witness the happiness your cooking brings to residents and their guests.
You ensure the highest standards of cleanliness and safety within the kitchen.
You must live by our Core Values of Respect, Kindness & Compassion, Honesty, and Service Excellence.
Qualifications:
You are at least 18 years of age.
You have an eagerness to learn and grow as a professional in the food service industry.
You have experience working in a team environment ideally in a culinary setting.
You have the knowledge and ability to prep, prepare and present food.
You are knowledgeable in food sanitation guidelines and are able operate kitchen equipment as needed
If you have a servant heart, a passion for hospitality and are eager to make a difference, complete our on-line application today and you'll hear from us soon! We are Resort Lifestyle Communities, a family-owned company established over twenty years ago. We specialize in providing all-inclusive, independent, resort-style 55-and-over senior living retirement communities all across the nation. Our Home Office is based out of Lincoln, Nebraska and we are rapidly growing and expanding! EOE/ADA #app
Technical Support Specialist
Sunnyvale, CA job
Technical Support Specialists
Sunnyvale
Scope:
Provide technical support to Corporate employees and contractors in person
Provide high level of customer service and professionalism in accordance with Corporate policies, practices, and expectations
Diagnose and troubleshoot technical issues according to Corporate expectations
Document issues, troubleshooting steps, and resolutions in ticketing system
Advocate for the customer. Own the issue and facilitate technical support from the initial contact to resolution
Escalate unresolved complex issues to appropriate support teams
KEY QUALIFICATIONS
Excellent customer service skills
Strong troubleshooting and problem resolution skills with the ability to probe, isolate, and diagnose problems without scripted documentation
Excellent English-language oral and written communication skills
Excellent time management and multi-tasking skills
Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment
Ability to maintain composure and customer-service focus in stressful situations
Motivation and ability to work as part of a distributed team
Conceptual understanding of IP networking and basic network troubleshooting skills
Conceptual understanding of multi-tiered and web-based information systems architecture
Experience providing hardware and software technical support for Macs, iOS devices, Apple Watch, and Apple TV
Experience troubleshooting mac OS and iOS operating systems
Experience using an IT service management or CRM system for tracking technical support cases
Experience using a knowledge base system
The performance is to be kept within KPIs as defined by IS&T Support. This includes but is not limited to standards surrounding:
Punctuality and attendance; no more than 2 occurrences per month on average
Customer satisfaction surveys (CSAT) 98% or higher
Executive Team Leader
Boca Raton, FL job
Are you a driven, service-minded leader who knows how to inspire others and grow a business with heart?
Keller Williams Realty in West Palm Beach is seeking a friendly, empowering Team Leader who combines clear communication, strategic thinking, and authentic care for others. This is a chance to lead with confidence and compassion-shaping the culture, growth, and future of a high-performing real estate Market Center.
Key Responsibilities:
Recruit, coach, and retain talented real estate professionals
Lead with empathy and clarity to build a culture of collaboration and care
Coach agents to reach personal and financial goals
Deliver dynamic presentations and run engaging team meetings
Track growth metrics and lead the Market Center to profitable success
Promote Keller Williams' family-first, values-based culture
You Are:
A strong communicator who connects with people naturally
Highly competitive, but always collaborative and respectful
A strategic leader who lifts others up through guidance and accountability
Motivated by purpose and people-not just numbers
Grounded in integrity, compassion, and service
Known for mentoring, encouraging, and inspiring others to thrive
Opportunities for Growth:
Leadership Development: Access to KW's industry-leading leadership training
Career Advancement: Pathways to regional and national leadership roles
Business Coaching Certification: Grow as a coach and thought leader
Income Potential: Competitive salary with performance-based bonus structure
Personal Growth: Thrive in a culture that encourages balance, wellness, and family-first values
Qualifications:
3+ years in sales, leadership, real estate, or coaching
Experience in recruiting, team-building, or business development
Business-minded with a passion for people
Florida Real Estate License (preferred or willing to obtain)
Ready to Lead with Strength and Compassion?
Housekeeper (Broomfield)
Broomfield, CO job
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Housekeeper - Front Range
Reports to: Housekeeping Supervisor
Job Category: Hourly | Non-Exempt | Full-Time or Part-Time
Salary Range: $17-$21/hour DOE
Job Site: Foundry Front Range (Broomfield)
Job Summary:
The Housekeeper is responsible for taking care of the facilitys general cleanliness ensuring a neat and sanitary environment for employees and residents.
Education and Experience:
High school diploma or equivalent required.
Minimum one year housekeeping experience.
Required Skills/Abilities:
Valid, non-restricted Driver's License.
Reliable, personal transportation.
Attention to detail.
Ability to listen well and take direction.
Ability to manage time effectively and efficiently.
Excellent communication skills.
Maintain professional appearance and interact positively with residents.
Ability to act with integrity, professionalism, and confidentiality.
Ability to make decisions using sound judgment.
Proficient with Microsoft Office Suite or related software.
Adept at quickly learning new systems.
Duties/Responsibilities:
Execute weekly housekeeping schedule.
Keep facility and common areas clean and maintained.
Vacuum, sweep, and mop floors.
Dust and polish furniture as needed.
Clean and stock restrooms.
Collect and dispose of trash.
Turn rooms after resident departure including changing linens.
Wipe down equipment, appliances, and hard surfaces.
Clean windows as needed.
Perform deep cleaning as needed.
Notify manager of necessary maintenance repairs.
Other duties as assigned.
Physical Requirements:
Standing, squatting, bending, climbing stairs, reaching, pushing, pulling.
Ability to operate cleaning equipment.
Job exposes individuals to cleaning equipment and products.
Must be able to lift 25 pounds at times.
Driving in all weather conditions.
Benefits & Perks:
Health and Wellness
Medical, dental and vision insurance*
Supplemental accident and hospital indemnity coverage*
Voluntary Term Life insurance*
Employee Assistance Program
Monthly wellness reimbursement*
Financial
Competitive salary
Employee recognition and rewards programs
Employee referral incentive program
Employer-sponsored 401(k) plan
Work/Life Perks
Professional growth and development
Continuing education reimbursement
Unlimited paid time off (exempt employees) + sick days
Paid time off policy (non-exempt employees) + sick days
Paid holidays (exempt) or ability to earn 1.5x base hourly rate (non-exempt)
*Full-time employees
This description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. xevrcyc Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
Requirements:
Compensation details: 17-21 Hourly Wage
PI62e554032ab1-38
Human Resources Coordinator
Costa Mesa, CA job
The Human Resources Coordinator will be responsible for managing a wide range of HR activities and ensuring smooth HR operations. This includes the onboarding of new hires, offboarding, benefits administration (medical, dental, vision, 401K and voluntary plans), leave of absence, performance reviews and recruitment. The Human Resources Coordinator will act as a liaison between management and employees, ensuring that company policies and procedures are followed, and all HR-related issues are resolved effectively and efficiently. By serving as a front-line advisor on HR-related areas including policies/best practices for all ICS offices (Costa Mesa, Concord and WA), supporting 140+ employees' company-wide.
Duties/Responsibilities:
The Human Resources Coordinator t shall be responsible for, but not limited to, the following:
Manage the recruitment process, including posting jobs, pre-screening applicants, scheduling interviews, and extending job offers.
Facilitate new hire onboarding, new hire paperwork reviewing policies with employees, and ensure a positive onboarding experience including initialized new hire in the employee portal, export to Vista and add finalized new hire data entry.
Research and resolve employee concerns regarding compensation/pay rate, time off with pay accruals, or personal info/record updates. Audit weekly reports and data and follow up as necessary.
Partner with HR Manager in the coordination of employee separation paperwork (including, where applicable, timely coordination of the preparation of final pay), processing the change in the system, and sending out post-separation paperwork.
Oversee benefits programs and address employee inquiries related to benefits including newly eligible employee, process benefit enrollment forms as needed (Kaiser, MetLife, Principal, Life Insurance).
Process and audit benefit invoices (Aflac, Anthem, Kaiser, MetLife, Principal, WEX-Cobra).
Coordinate and manage the employee annual and office anniversary date performance review process, including setting up review schedules, compiling feedback and enter new pay rates in Vista.
Maintain accurate and up-to-date employee records, ensuring compliance with company policies and legal requirements
Manage weekly 401k Contribution Report, Roth, Deferrals, Loans & Catch-Up
Manage 401k monthly Fringe Contribution Report
Provide support for all aspects of leave, accommodation, and modified duty programs. Including applying knowledge and experience to manage FMLA, CFRA, PDL, PFL,
Actively engage with employees to resolve conflicts and address concerns.Facilitate open and productive communication between employees and management
Maintain a visible presence within the company to foster strong employee relationships
Perform other related duties as required.
Qualifications & Experience
Proficiency with all MS Office products (Word, Excel, Access, PowerPoint, Project).
Ability to work in a team environment.
Must be able to meet deadlines and put in the time needed to get the job done.
Effective oral and written communication skills.
Strong attention to detail with the ability to recognize discrepancies.
Excellent customer service relations skills.
Experience in the construction industry will be favorably considered.
Business Travel (If Applicable)
Ability to travel to our Anaheim Warehouse when needed.
Education/Training
Minimum three (3) years of direct work experience in an HR position.
High attention to detail
Exceptional organizational, planning, and time-management skills
Sense of urgency and the ability to adapt to changing situations
Excellent communication skills in both one-on-on and group setting
Bilingual (Spanish) required
Office Manager / Executive Assistant
Saint Louis, MO job
Job Description: Office Manager / Executive Assistant
Company: Land & Apartments
Position Type: Full-Time
Land & Apartments is a fast-growing real estate private equity company. We are seeking a polished, highly organized Office Manager / Executive Assistant who will serve as the heartbeat of the office-ensuring our environment reflects the professionalism and culture of the company while providing high-level administrative and executive support.
This person will create a smooth, welcoming, and efficient workplace while helping leadership stay organized, prepared, and focused.
Key Responsibilities
Office Management
Maintain a clean, organized, and professional office environment that reflects the company's brand and standards.
Oversee office appearance daily-ensuring conference rooms, common areas, and workspaces are fully stocked and presentable.
Manage all office supplies, including ordering, inventory tracking, and vendor relationships.
Coordinate daily lunch orders and oversee catering or food arrangements for meetings and team events.
Serve as the primary point of contact for visitors, vendors, contractors, and building management.
Coordinate office equipment maintenance and troubleshoot issues as needed.
Lead office culture initiatives, including birthday celebrations, team gatherings, and special events.
Executive Assistant Support
Manage executive calendars, schedule meetings, and coordinate travel arrangements.
Prepare agendas, meeting notes, presentations, and professional correspondence.
Handle confidential information with discretion.
Run errands for executives.
Assist in prioritizing tasks, deadlines, and follow-up actions for executive leadership.
Administrative & Financial Support
Organize and maintain digital and physical filing systems.
Assist with invoice management, expense tracking, and basic bookkeeping tasks.
Manage vendor onboarding, including collecting documentation such as W-9s and insurance.
Assist with the printing of presentations and other materials as needed.
Communication & Relationship Coordination
Respond professionally to inquiries from tenants, partners, vendors, and stakeholders.
Support scheduling of inspections, contractor visits, and property-related meetings.
Qualifications
2+ years of experience in office management, executive assistance, or administrative roles.
Exceptional organizational skills and an eye for detail.
Strong written and verbal communication abilities.
Professional presence and ability to represent the company positively.
Proficiency in Microsoft Office and general office technology.
Ability to multitask, stay proactive, and handle a fast-moving workload.
Comfortable working in a role that combines hospitality, administration, and executive support.
Preferred Traits
Naturally proactive and solutions-oriented.
Strong sense of ownership over the office environment.
Enjoys supporting others and creating a positive workplace experience.
Reliable, polished, and adaptable.
Thrives in a growing, entrepreneurial company.
Compensation & Benefits
Competitive salary
Paid time off
Health benefits or stipend
Opportunity to grow into higher operations or management responsibilities
Personal Assistant
San Diego, CA job
Pacific Sotheby's International Realty is a luxury residential brokerage in Southern California, supporting over 600 elite real estate professionals in 18 offices throughout San Diego and Orange County. The company offers extensive marketing programs and media partnerships to ensure successful property sales experiences for agents and clients.
Role Description
This is a full-time on-site Personal Assistant role located in San Diego County, CA at Pacific Sotheby's International Realty. The Personal Assistant will be responsible for providing executive administrative assistance, managing diaries, and utilizing clerical skills to support daily operations.
Qualifications
Personal Assistance and Executive Administrative Assistance skills
Strong communication skills
Experience in Diary Management
Clerical Skills
Excellent organizational skills
Ability to prioritize tasks effectively
Proficiency in MS Office suite
Previous experience in a similar role is a plus
Development Partner - Multifamily
Tampa, FL job
SCI, the leading real estate executive search firm, has been retained to recruit a Development Partner for a prominent Southeastern multifamily developer expanding its platform across key strategic markets.
Our client is a well-capitalized, regionally focused firm leveraging strong access to capital to accelerate growth. The Development Partner will play a pivotal role in sourcing and executing garden, wrap, and podium multifamily developments throughout the Tampa Bay region.
This leader will be backed by a robust internal platform, including dedicated teams across research, land acquisition, capital markets, pre-construction, architectural design, general contracting, and accounting, enabling efficient execution from concept through delivery.
Ideal candidates will bring a proven track record in Tampa Bay multifamily development, an entrepreneurial mindset, and the drive to capitalize on a unique moment in the market-where significant wealth creation is achievable for high-performing developers.
Computer Forensic Analyst
Richmond, CA job
Facility Location
F & TSD LABORATORY
2501 RYDIN RD, FLOOR 2S
RICHMOND CA 94850
Information
TITLE: FORENSIC COMPUTER ANALYST
GRADE: W2 - 02
FLSA DESIGNATION: Exempt
OCCUPATION CODE: 2210-0218
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 04:00 P.M.
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Functional Purpose
Conducts forensic analyses of digital and other multimedia evidence utilizing appropriate scientific methodologies, forensic techniques, and quality assurance practices in support of criminal and administrative investigations.
DUTIES AND RESPONSIBILITIES
1. Conducts forensic examinations of digital and other multimedia evidence through the application of scientific practices for the recognition, collection, analysis, and interpretation of digital evidence for criminal and civil law or regulatory purposes.
2. Examines and analyzes evidence and interprets scientific observations and data to render conclusions, form opinions and produce reports utilizing a full range of electronic search methods and forensic examination techniques.
3. Provides expert witness testimony; produces comprehensive reports and illustrative exhibits for federal, state, and local judicial proceedings at a level sufficient to explain evidence interpretations and conclusions from forensic examinations and scientific data to a lay audience.
4. Serves as a subject matter expert and technical advisor in matters relating to the proper collection, preservation, packaging, and submission of digital and multimedia evidence; participates in crime scene evidence collection activities in major field investigations; ensures evidence handling requirements are met.
5. Performs ongoing evaluation and validation of laboratory instrumentation and methods, operating protocols, and safety practices under supervision; maintains awareness of safety procedures and identifies possible physical conditions and/or laboratory procedures that may create unsafe conditions.
6. Delivers training in laboratory services, evidence collection, crime scene processing and field examination.
7. Conducts studies and research for improving forensic analyses, scientific methods, and resolving forensic examination problems.
8. Acts as liaison with postal management and federal, state, and local organizations on technical developments, forensic methods, and investigative problems of common interest.
9. Analyzes systems to assist with network intrusion and cybersecurity investigations to determine the cause and extent of a breach.
Requirements
1. Ability to communicate orally and in writing in order to prepare reports of examination results and conclusions, and provide testimony as an expert witness before state, federal or other judicial bodies.
2. Ability to provide training related to laboratory services, evidence collection, and field examination.
3. Knowledge of evidence collection, preservation, packaging and shipment procedures sufficient to serve as a technical advisor in such matters and to ensure evidence handling requirements are met.
4. Knowledge of forensic science techniques, laboratory protocols, research methodologies, quality assurance standards and computer forensic and cyber security examination procedures, instrumentation and software sufficient to properly access, preserve, and extract appropriate evidence from a variety of media and conduct detailed and complex analyses and interpretation of the value of evidentiary items.
5. Ability to render conclusions/opinions and make recommendations based on forensic practices of recognition, collection, and interpretation of digital and multimedia evidence related to computer forensic examinations.
6. Ability to conduct and document scientific research related to computer forensic examinations.
7. EDUCATION/CERTIFICATION: Bachelor's degree in computer sciences, forensic science, or a closely related field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. NOTE: Employees in the Forensic Computer Analyst or Forensic Computer Analyst Sr position prior to June 27, 2015, are exempt from this requirement.
Desirable Qualifications: CERTIFICATION: International Association of Computer Investigative Specialists (IACIS) Certified Forensic Computer Examiner (CFCE) or the International Society of Forensic Computer Examiners (ISFCE) Certified Computer Examiner (CCE) or Defense Cyber Investigations Training Academy (DCITA) Digital Forensic Examiner (DFE)
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Associate Advisor
Denver, CO job
Posted Job Description:
Associate Advisor needed for Pinnacle Real Estate Advisors, a local, high growth, dynamic, energetic commercial real estate firm.
Looking for a strategic and self-motivated candidate with an entrepreneurial spirit and career-driven mindset to join the top team at Pinnacle. Must be a hardworking, trustworthy, and organized person, with a strong ability to multi-task. A can-do attitude is a must, along with the ability to learn quickly and adapt to a demanding and changing work environment.
Duties include but not limited to:
The Associate Advisor will be responsible for business development and the support of Senior Advisors, allowing them to gain industry knowledge and unlimited growth potential. Required to meet deadlines in a fast-paced environment and develop effective and constructive solutions to challenges and obstacles with the ability to complete projects on time.
Generate new business by providing market knowledge and assistance to new and existing clients
Capture all leads and assist in a timely manner.
Manage advertising production totals by tracking business generating activities.
Financially analyze commercial properties and be able to translate the analysis verbally and onto media deliverables.
Create documents such as letters, memoranda, and other business-related correspondence.
Compose and revise legal documents, such as the approved Colorado Division of Real Estate Forms, Listing Agreements, Contacts, Addendums, Letter of Intent, and Exhibits.
Assist in the creation, revision, and distribution of marketing materials including maps, aerials, brochures, proposals, submarket updates, market analyses, and other relevant documents as needed.
Direct the maintenance of all listing websites keeping property information current (CoStar, LoopNet, etc).
Coordinate/manage mailings and email broadcasts; manage distribution process and list updates and report on activity.
Complete research as necessary by collecting and analyzing property information.
Create and maintain spreadsheets in order to monitor listings, proposals, lease/sales comparable information, broker opinion valuations, sold deals, etc.
Position requirements:
4-year college degree preferred.
Previous experience in the commercial real estate industry preferred.
Strong desire to learn, or expand, business generation skills.
Previous business generation or sales experience at any level is a plus.
Excellent verbal and written communication skills are necessary.
Well-versed in Microsoft Office applications (PowerPoint, EXCEL, Word and Outlook).
Knowledge of or ability to quickly learn technology platforms to support various forms.
Ability to see the “big picture” and work hard.
Resourceful, well organized, highly dependable, efficient and detail oriented.
Compensation for this independent contractor position is salaried plus commission-based. There is potential for unlimited earnings based on individual performance. The expectation is that brokers will net commissions in the six figures within two to three years, commensurate with experience and sales achievements.
To apply please email EAnderson@pinnacle REA.com a cover letter expressing your interest with your resume and salary requirements attached. Please list "Associate Advisor" in subject line. Pinnacle Real Estate Advisors, 1 Broadway, Suite 300A, Denver, CO 80203 NO PHONE CALLS PLEASE
Research & Strategy Analyst, Life Sciences
Santa Clara, CA job
About the Role
Savills is seeking a Research & Strategy Analyst to join its Life Sciences Practice Group. This hybrid role blends market research, strategic insight, and business development support to empower brokers, consultants, and clients with high-impact intelligence.
The ideal candidate is analytically sharp, intellectually curious, and eager to contribute across both life sciences-specific initiatives and broader commercial real estate research functions. This is a unique opportunity to work at the nexus of science, data, and strategy in one of the industry's fastest-growing sectors.
Key Responsibilities
Research Operations & Market Data Management
Maintain and update proprietary databases tracking inventory, leasing activity, sales comparables, ownership structures, development pipelines, and tenant movements in key markets.
Contribute to the production of quarterly market statistics and collaborate with national and regional teams on sector-specific reports.
Ensure accuracy and consistency of data across platforms to support client-ready deliverables and leadership decision-making.
Client-Focused Research & Broker Support
Respond to requests for market intelligence to support broker teams and strategic pursuits.
Partner with brokers and across functions to develop data-driven materials for client meetings, pitch decks, and presentations.
Leverage research outputs to support marketing campaigns, graphics, and thought leadership placement tailored to client needs.
Build scalable templates and tools that enhance service delivery across geographies.
Life Sciences Industry Intelligence
Monitor companies in the biotech, medtech, and pharmaceutical sectors-from early-stage startups to public firms-tracking funding milestones, clinical pipelines, partnerships, and expansions.
Identify real estate decision inflection points (e.g., IPOs, new clinical phases, M&A activity) and align those with broker outreach and opportunity pipelines.
Maintain and regularly update a curated list of strategic targets to support CRM integration and proactive client engagement.
Translate complex industry developments into relevant real estate implications for internal and external audiences.
CRM Strategy, Pipeline Tracking & Business Enablement
Leverage Savills Salesforce environment to track target companies, contacts, and opportunities aligned with life sciences growth triggers.
Maintain detailed and dynamic CRM records to reflect company stage, activity history, strategic touchpoints, and geographic expansion status.
Collaborate with brokers and marketing to execute targeted outreach campaigns based on funding events, clinical milestones, and relocation trends.
Develop dashboards and reports that visualize pipeline health, deal progress, and prospect engagement across key geographies.
Qualifications
Bachelor's degree required; advanced degree (MBA, MS, PhD) or relevant certifications preferred.
2-6 years of experience in life sciences, research, management consulting, or corporate strategy.
Deep familiarity with biotech, pharma, and/or medtech industries including R&D pipelines, funding dynamics, and commercialization paths.
Exceptional analytical skills with the ability to distill complex data into strategic insights.
Strong written and verbal communication skills; experience writing reports or market commentary is a plus.
CRM platform experience (Salesforce) is preferred.
Highly organized, detail-oriented, and motivated to work in a fast-paced, entrepreneurial environment.
Why Join Savills Life Sciences?
Savills is a global leader in real estate advisory, with a top-tier Life Sciences team that supports clients ranging from emerging startups to global pharmaceutical companies. Our platform empowers innovation-combining data, insight, and strategy to help clients make real estate decisions that accelerate science.
As part of our team, you'll help shape how we track the future of life sciences and grow our presence in the most exciting markets in North America and beyond.
Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.
Zoning & Land Use Manager
Scottsdale, AZ job
WE'RE HIRING!
Arizona Land Consulting, LLC. is seeking an experienced Zoning & Land Use Manager to join our in-house real estate development team. This role will be responsible for managing property rezoning efforts, project development, and ensuring project viability. The ideal candidate will have expertise in land zoning, land use planning, and working with local government agencies.
Key Responsibilities:
• Oversee all aspects of property rezoning, variances, and entitlements.
• Research and analyze zoning codes, ordinances, and land use regulations to support development objectives.
• Collaborate with city planners, legal teams, architects, and civil engineers to navigate rezoning processes.
• Represent the company in meetings with government agencies, planning commissions, and community stakeholders.
• Develop strategies to mitigate zoning risks and ensure project feasibility.
• Stay up to date with zoning law changes and recommend adjustments to development strategies.
• Assist in due diligence for property acquisitions by assessing zoning constraints and opportunities.
Qualifications:
• Bachelor's degree in Urban Planning, Real Estate, Civil Engineering, Public Administration, or a related field (Master's degree preferred).
• 5+ years of experience in zoning, land use planning, or real estate entitlements.
• Strong knowledge of local and state zoning laws, land use policies, and permitting processes.
• Experience working with municipal agencies, city planning departments, and zoning boards.
• Excellent written and verbal communication skills for presenting to regulatory bodies and stakeholders.
• Ability to manage multiple projects and navigate complex regulatory issues
Commercial Real Estate Assistant
Los Angeles, CA job
Schedule: Full-Time, 5-6 Days/Week | Flexible as Needed
Compensation: $6,000/Month (1099)
DWG Capital Group, is seeking a highly organized, transaction-focused Brokerage Operations & Executive Administrative Assistant to support our commercial real estate brokerage, industrial investment, and capital markets platform.
This role is ideal for someone with experience in CRE brokerage operations, transaction coordination, deal management, or CRE marketing, who can operate confidently in a fast-moving, deal-driven environment.
You will work directly with the CEO and brokerage team to manage pipelines, execute transactions, coordinate due diligence, prepare offering materials, and ensure that every deal-from listing through closing-is executed with institutional-level precision.
The ideal candidate brings real experience in CRE brokerage or transaction coordination and is committed to excellence, accuracy, and service.
Key Responsibilities
Brokerage Transaction Coordination
Manage end-to-end transaction workflows across acquisitions, dispositions, and industrial investment deals.
Coordinate escrow timelines, due diligence checklists, third-party vendors, title, lender communications, and deal milestones.
Track all active listings, buyer/seller correspondence, LOIs, PSAs, and contingencies.
Maintain accurate brokerage pipeline reports, commission tracking, and compliance files.
Ensure all CRE documents are organized, executed, and delivered on schedule.
Brokerage Operations & Deal Execution
Prepare and update offering memoranda, BOVs, property packages, and industrial investment decks.
Conduct light financial analysis and market research to support pricing, underwriting, and listing preparation.
Maintain CoStar, LoopNet, Crexi, MLS, and internal listing platforms with accurate property details and marketing updates.
Coordinate property tours, client meetings, internal deal reviews, and broker-to-broker communications.
Support contract execution, escrow openings, and closing coordination.
Executive Administrative Support
Manage the CEO's schedule, meeting flow, inbox, materials, and travel logistics.
Step into key brokerage or investor calls to maintain continuity and organization.
Act as a communication hub across DWG-RE's brokerage, capital markets, and acquisitions teams.
Keep files, deal rooms, Dropbox/Drive structures, and communication systems organized and efficient.
Marketing & CRE Presentation Development
Build polished offering memoranda, investor decks, BOVs, pitch books, and marketing materials in Canva, InDesign, and CRE platforms.
Assist with marketing campaigns, email outreach, and investor/broker distribution lists.
Maintain and expand CRM systems with accurate prospect, buyer, and investor data.
Produce high-quality materials that support both brokerage listings and capital markets transactions.
Who You Are
Experienced in CRE brokerage, transaction coordination, or capital markets operations.
Highly organized and comfortable managing multiple deals at once.
Fast-paced, proactive, and able to anticipate next steps in the transaction process.
A polished communicator across phone, email, and in-person interactions.
Tech-savvy and comfortable with CRM systems, CoStar, LoopNet, Crexi, and Excel.
A problem-solver who thrives in a boutique, entrepreneurial brokerage environment.
Someone who loves deal flow, accuracy, deadlines, and producing clean, professional work.
Qualifications
3-7+ years in CRE brokerage operations, transaction coordination, or a capital markets role.
Strong understanding of commercial real estate documents, escrow processes, and deal flow.
Proficiency in:
Microsoft Office (Excel required)
Canva / InDesign
CRM systems
CoStar, LoopNet, Crexi, MLS
Excellent communication, writing, and client-interaction skills.
Ability to travel occasionally to Weatherford/Fort Worth (preferred but not required).
Background checks and references required due to fiduciary responsibilities.
Why Join DWG-RE?
Work directly with top CRE investors, brokers, and capital markets professionals.
Engage in real industrial and commercial transactions across multiple markets.
Be part of a growing boutique firm with high standards and major expansion underway.
Significant long-term growth potential-this role can evolve into senior operations, brokerage management, or capital markets support roles.
High-performance, positive, boutique culture with institutional execution standards.
How to Apply
Submit your résumé and professional references to:
***************
Project Manager
Sunnyvale, CA job
We are seeking a highly capable Project Manager to lead cross-functional initiatives and ensure the successful delivery of business and technology projects. The ideal candidate is a strong problem solver with exceptional communication, organizational excellence, and the ability to translate business needs into actionable requirements. Experience in front-end applications, mobile apps, or real estate facilities projects is a strong plus.
Required Skills & Qualifications
Proven experience as a Project Manager handling mid-level complexity projects.
Strong problem-solving skills with the ability to navigate ambiguity and drive decisions.
Excellent written and verbal communication skills, including user story creation and stakeholder alignment.
Strong analytical abilities and business acumen.
Exceptional organizational skills, including task prioritization and information management.
Ability to collaborate with business, design, engineering, and operations teams.
Preferred Qualifications
Experience with front-end development, app development, or working on mobile/Web applications.
Experience in real estate facilities, construction planning, or site build-out projects.
Familiarity with Agile methodologies, JIRA, Confluence, or related project management tools.
Technical understanding sufficient to communicate with engineering teams (mid-level technical depth).
Systems Infrastructure Engineer
San Diego, CA job
This position is accountable for overall design, installation and maintenance of the organization's LAN, WAN and network security systems. Responsibilities include analyzing system performance, utilization reporting and capacity planning, establishing and implementing policies and procedures for LAN/WAN usage throughout the organization, executing network and security projects, executing and implementing security compliance, practices and policies, executing risk assessments and developing/documenting corrective action and project plans and system configurations. This position is also accountable for providing direction and support for other IT staff members.
Supervisory responsibilities
This position reports directly to the Director of IT Infrastructure. Staff reporting directly to this position for work direction and guidance include:
Direct Reports
System Infrastructure Administrators I-II
NATURE & SCOPE
Leads in design planning for a company's technology architecture structure; implements hardware and software infrastructure.
Develops and monitors the organization's technology architecture and plays a leading role in the vision and development of the company's future technology.
Ensures infrastructure installations and upgrades are made in accordance with established policies, procedures and software licensing agreements.
Identifies, implements and monitors best practices for technology architecture, while providing expert advice on core infrastructure initiatives.
Supports the day-to-day computer operations as well as the underlying infrastructure of a large computing center.
Develops and implements IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
Participates and recommends in the design and implementation of disaster recovery and business continuity plans, procedures, audits, and enhancements.
Establishes and maintains regular written and in-person communications with the organization's end users regarding pertinent IT activities.
Interfaces with other engineers, administrators and project managers within the IT department; takes an active role in determining overall company technology and development strategies and specific strategies for individual projects.
Exercises discretion and independent decision-making in IT necessary to ensure the growth of the credit union in a manner that supports the credit union's mission and increases the profitability of the organization.
Performs other duties as required.
Education, skills, & abilities
The Eight Superpowers:
Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
Demonstrates empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
Demonstrates grit, persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
Models intrinsic motivation; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
Applies creative problem-solving to provide clarity, handle resources under one's control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to: national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company's success.
Values and shows appreciating for the unique qualities and experiences of each person-inclusion; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.
Other Education, Skills, and Abilities
Requires a Bachelor of Science Degree with an emphasis in Information Technology/Systems, Computer Science and 5-7 years of related work experience utilizing comprehensive knowledge of network operating systems and network management tools, as well as extensive experience (minimum 5 years) with Network Infrastructure hardware such as fiber optics, bridges, routers, universal cabling, gateways, firewalls, etc.
Requires Cisco CCNA/CCIE, Brocade BCNE, Palo Alto PCNSA/PCNSE, VMware VCP or equivalent industry certifications. Certification requirements, including re-certification, may change according to organizational needs and technology trends as determined by the Director of IT Infrastructure.
Proven experience in IT infrastructure strategic planning and development, project management, and policy development.
Expert knowledge of VMware virtualization technologies and storage area networks.
Experience with systems design and development from business requirements analysis through to day-to-day management.
Strong working knowledge of intrusion detection and prevention systems.
Expert knowledge of and demonstrated ability with TCP/IP, DNS, OSPF, SNMP, WAN technologies, VLANs and LAN switching and routing.
Excellent written, oral, and interpersonal communication skills. Highly self-motivated, self- directed, and attentive to detail.
Ability to conduct and direct research into IT issues and products. Ability to present ideas in business-friendly and user-friendly language.
Ability to multi-task and work under time constraints to meet project deadlines.
Requires On-Call availability for support escalation.
Ability to operate a motor vehicle and maintain a clean DMV record.
Ability to appear for work on time, follow directions from management, interact effectively with co-workers, understand and follow work rules and procedures and accept constructive criticism.
MAJOR Accountabilities
Evaluates network requirements and recommends corresponding changes in order to meet the organization's needs.
Consults with users on devising network requirements, analyzing project proposals, resolving conflicts between users, recommending favorable networking approaches, and expanding network systems design.
Supervises lower tier administrators and related projects and workloads.
PHYSICAL REQUIREMENTS
Ability to work within a datacenter environment; requires the ability to tolerate periods of continuous standing.
Must be able to lift up to 50 lbs.
Ability to tolerate periods of continuous sitting.
ENVIRONMENTAL CONDITIONS
Work is primarily performed within an enclosed office. Subject to standard background noise found in an office environment.
Travel required between locations during assigned shifts so ability to operate a credit union vehicle is required.
Note: Staff is expected to perform various tasks, projects and administrative duties as assigned
Management reserves the right to assign or change duties and tasks to this position at its discretion.
Salary Range (annually)
$106,935.16 - $133,668.95
Traveling Sales Coordinator Specialist
Orlando, FL job
Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team! We invest in our team members, with regular training, opportunities for advancement, and team events that bring everyone together.
As we continue to grow, we are in search of a Sales Coordinator Specialist for our team. This role is responsible for implementing sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue.
As a Successful Sales Coordinator Specialist, You Will:
Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy. The position is a traveling position that requires extended overnight travel in excess of 80%.
Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.
Create plans and take proactive measures to market the community to prospective.
Work in conjunction with the Community Manager in new/used home sales and home.
Prepare and distribute advertising materials in order to gain visibility in the marketplace.
Implement sales strategies to help maintain and increase home sales
Understand, communicate and document all customer, vendor and financial transactions for future potential clients.
Assist Community Manager with general office responsibilities.
Assist with cleaning, repairing and making homes available for sale.
Perform other duties as assigned.
Minimum Requirements:
A minimum of 2 - 3 years of sales experience required; property management experience, preferred.
High school diploma or GED required.
Exceptional customer service and communication skills.
Strong organizational, time management and follow-through skills.
Detailed orientated and the ability to work independently.
Valid driver's license and the ability to travel between communities.
Ability to multitask and be a team player in a fast-paced environment.
Proficiency in Microsoft Office specifically Excel and Outlook.
Compensation:
This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401k.
FRONT OFFICE MANAGER
OLS Hotels & Resorts job in Fresno, CA
About our company: Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler's journey-inviting them to experience the frequency of each hotel's locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard's award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions. ***************************************
Primary mission:
Direct and supervise the daily operations of the hotel's front office within corporate and hotel guidelines to provide the highest standards of courteous service while permitting acceptable profit levels. Position supervises daily operations in maintaining the Front Desk and Guest Services operating efficiently and effectively. Position also supervises other areas as Manager on Duty of Hotel in the absence of other supervisory personnel.
SCOPE OF WORK + TEAM
* Reports to Front Office Manager
* Perform special projects and other responsibilities as assigned.
* Participate in hotel committees, MOD program and task force assignments.
* Assist the General Manager in all areas requested and act in his/her place during his/her absence
RESPONSIBILITIES
* Review VIP reservations, amenity orders, and resumes for incoming and in-house guests. Update the computer system by inputting inventory and non-inventory groups. Control suites to ensure suites and special blocks are handled correctly. Communicate with other departments to ensure proper handling of guests and groups. Maintain contact with Reservation and Sales regarding requests for suites, special accommodations, etc. Maintain control over rate changes on in-house guests.
* Compute daily payroll, schedules, and other reports. Analyze data and make decisions based on previous experience and knowledge of circumstances to prepare daily forecast of expected arrivals and departures.
* Performing front desk supervisor duties; handling cash, making change and balancing an assigned house bank. Accept and record vouchers, credit cards/travelers checks, and other forms of payment. Count cash and other methods of payment at the end of the shift to verify and balance the house bank.
* Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Plan and implement detailed steps by using experienced judgment and discretion.
* Communicate effectively both verbally and in writing to provide clear direction to staff. Observe performance and encourage improvement. Administration of disciplinary procedures. Monitor lobby traffic and makes staffing adjustments accordingly.
* Organize and coordinate all front office meetings. Attend mandatory hotel meetings, representing the front office in the absence of the Director of Front Office Operations.
* Monitor and report on expenses (Payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality service.
* Refer and follow up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/ improve guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
* Assist with responsibilities and duties in the absence or heavy volume in the areas of Bell Person, PBX Operator, and Reservationist.
Qualifications
EXPERIENCE:
* Prior Experience:
* 3+ years of employment in a related position with this company or other organization(s).
* IT Expertise:
* Advanced knowledge of computer software (including Microsoft Office, outlook, Oprah PMS) and web analytics tools is preferred.
* Ability to operate a computer, calculator, phone switchboard/console, printer, radio-blue tooth
*
* Education:
* Two-Year College Degree or equivalent required
* Subject Expertise:
* Requires thorough knowledge of the Front Office Operation
* Requires Supervisory/Management skills
* Must maintain a warm and friendly demeanor; maintains composure and objectivity when needed
* Very good telephone and guest relations etiquette and skills
* Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
* Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
* Must be service oriented with excellent customer service and sales skills
* Must be able to effectively communicate to guests, management, and coworkers
* Good written/verbal communication skills;
* Must be energetic and outgoing
* Must possess excellent interpersonal and organizational skills
* Must be able to follow directions with attention to detail, speed and accuracy
* Must be a team player with the ability to work under minimal supervision
* Must be able to multi-task in a fast-paced work environment
* Must be able to understand and work with basic financial information and solve basic arithmetic problems
* Must be able to type 45 wpm and have the ability to input data and access information on the computer
* Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS:
* Abide by payroll policies, procedures and rules of conduct as stated in the Springboard Hospitality Associate Handbook.
* Demonstrate a working knowledge of all company safety and security procedures.
* Travel required: As needed for hotel familiarization, content creation shoots and to meet with colleagues.
* Hours Required: Must primarily work during Springboard Hospitality business hours, Monday - Friday 8am - 5pm (PST), while understanding that the hotel business functions 24/7 and some weekend or holiday work may occasionally be required.
Benefits:
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours/week or more that includes:
Full Time Benefits
* Competitive Base Salary
* PTO
* Medical, Dental, Vision, Life, Pet Insurance
* 401K
* Costco Membership
* Bereavement Leave
* Management Contract Referral Program
* Education Assistance
Additional Per Position
* Employee Rates at all of Springboard Hospitality's 35+ Hotels
* Monthly Cell Phone Stipend
* Dry Cleaning Services
* Hotel Level Executive Bonus Program
* Retention Bonuses
* Lead Share Program
* Associate of the Month/Quarter & Company-wide Associate of the Year Programs
* Associate Referral Bonus Program
Springboard Hospitality Core Values:
* CONNECTED. We are plugged into people, technology and the cutting edge of culture.
* INDEPENDENT. We are free-thinkers who embrace diversity and advocate for innovation.
* COLLABORATIVE. We are collaborative and believe that the best solutions are found by working hand-in-hand.
* PERSONALIZED. We are devoted to authentic human connection, personalizing our approach to the guests and owners that we serve.
* DYNAMIC. We are analytic thought leaders who harness the power of data to maximize return on investment.
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws. Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.