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Operations administrator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Janice Garnett Ed.D.,
Patrick Scott Ph.D.
Operations administrator example skills
Below we've compiled a list of the most critical operations administrator skills. We ranked the top skills for operations administrators based on the percentage of resumes they appeared on. For example, 14.9% of operations administrator resumes contained various management as a skill. Continue reading to find out what skills an operations administrator needs to be successful in the workplace.

15 operations administrator skills for your resume and career

1. Various Management

Here's how operations administrators use various management:
  • Provided support to various management and operational functions.
  • Support various management; Review trends for loss and damage claims.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how operations administrators use data entry:
  • Lease Administration Contractor Assisted Lease Administration Team in various administrative and data entry functions as directed by lease management.
  • Assist Multifamily Operations team by performing data entry functions within Excel spreadsheets and PowerPoint presentations.

3. Clerical Support

Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

Here's how operations administrators use clerical support:
  • Provide complex clerical support to various administrative staff and conduct general operational functions.
  • Provide clerical support to support mission-critical management and operational functions.

4. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how operations administrators use administrative functions:
  • Perform clerical and administrative functions for operational areas, including line haul, quality assurance and customer service.
  • Supervised administrative functions, inventory, cash management, merchandising, and operations.

5. Photocopying

Here's how operations administrators use photocopying:
  • Completed typing and photocopying assignments for all projects and Business Development for Marketing.
  • Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.

6. Management Review

Management review refers to a meeting to evaluate a management department to see if they are functioning the desired way. It involves a chairperson who leads the conference and discusses the management team's progress and procedures.

Here's how operations administrators use management review:
  • Issued internal reports and queried the database for statistical information for management review.
  • Prepared weekly damage reports for Guardian Program and management review for continuous improvement.

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7. Customer Inquiries

Here's how operations administrators use customer inquiries:
  • Handled customer inquiries and problems for financial institutions and corporate cash management customers.
  • Coordinated and expedited customer inquiries for billing resolution.

8. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how operations administrators use troubleshoot:
  • Coordinated communication between departments and terminals in order to troubleshoot logistics and delivery problems across a twenty-four hour schedule.
  • Worked as a phone call representative, helping customers troubleshoot their products and assisting with their problems and concerns.

9. Operational Functions

Operational function is a term that defines how the main operation of a company or organization is designed to function. For instance, in the manufacturing industry, the operational function is the process describing how raw materials are processed into finished consumables.

Here's how operations administrators use operational functions:
  • Supported Chief Operating Officer with daily operational functions.
  • Coordinate operational functions with internal departments: Transportation, International Freight Forwarding and Accounting, and completing month invoices.

10. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how operations administrators use technical support:
  • Provide administrative management and technical support: scheduling international meetings and calls; coordinating travel arrangements; maintaining contacts.
  • Provide direct administrative support to the Area Manager and Operations Supervisors, operations technicians and technical support technicians.

11. SQL

Here's how operations administrators use sql:
  • Set up new user accounts in Active Directory, Exchange, ImageRight, SQL and several other proprietary apps.
  • Managed manual Data Loads through interfaces and with the use of UNIX, Mainframe and Rapid SQL.

12. Patients

Here's how operations administrators use patients:
  • Care for patients, staff, and visitors in a 50 bed ER with approximately 200 daily visits.
  • Responded to all emergent patients that were declining in health to lead the team in stabilizing the patient.

13. Switches

Here's how operations administrators use switches:
  • Upgraded all remote campus network gear to Cisco 2960-X series switches and ISR 4331 series routers with voice communication support components.
  • Evaluated and recommended servers, work stations, Cisco switches layer3 and open switches to be installed.

14. Excellent Interpersonal

Here's how operations administrators use excellent interpersonal:
  • Position required excellent interpersonal skills and the ability to execute effectively on multiple simultaneous responsibilities.
  • Utilized excellent interpersonal communication, negotiation and mediation skills while interacting with Y.O.U.

15. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how operations administrators use human resources:
  • Produced timetables and targets for own achievements and regularly communicate progress/problems with Recruiting Manager and Human Resources Manager.
  • Performed strategic reorganization and implemented ways to improve human resources by allocation practices and operational process.
top-skills

What skills help Operations Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What operations administrator skills would you recommend for someone trying to advance their career?

Janice Garnett Ed.D.Janice Garnett Ed.D. LinkedIn profile

Senior Lecturer, University of Nebraska - Omaha

New leaders must balance their vision with the realities and priorities of the school and/or school district. In other words, begin by developing an entry plan to learn and understand existing budget(s), staffing, community, and other priority needs of the school and/or district. Include in the plan how you will focus on relationships to build trust and rapport with all stakeholders. A communication plan with transparent messages and ample active listening will be key. The educational landscape constantly evolves, calling for continuous learning through professional development, networking, and mentorship.

What type of skills will young operations administrators need?

Patrick Scott Ph.D.

Assistant Professor of Economics, Louisiana Tech University

I think the importance of critical thinking and reasoning skills cannot be overstated enough. In this area, economics shines. Additionally, analytical and quantitative skills are more important than ever. Businesses continue to make the shift towards data-driven decision making. The ability to quickly analyze data and correctly assign an interpretation or meaning to that data is an important job market skill. With just a little bit of economic intuition, combined data science skills, business economics majors are uniquely positioned for success in the job market of tomorrow.
Do you want to know more?
Read more about what experts have to say about operations administrator

List of operations administrator skills to add to your resume

Operations administrator skills

The most important skills for an operations administrator resume and required skills for an operations administrator to have include:

  • Various Management
  • Data Entry
  • Clerical Support
  • Administrative Functions
  • Photocopying
  • Management Review
  • Customer Inquiries
  • Troubleshoot
  • Operational Functions
  • Technical Support
  • SQL
  • Patients
  • Switches
  • Excellent Interpersonal
  • Human Resources
  • Business Control
  • Payroll
  • PowerPoint
  • FedEx
  • Purchase Orders
  • Windows
  • Work Ethic
  • Financial Reports
  • Salesforce
  • Project Management
  • Frontline Customer Service
  • Background Checks
  • Administrative Tasks
  • E-Business
  • Office Equipment
  • Management System
  • Expense Reports
  • SharePoint
  • Travel Arrangements
  • Process Improvement
  • Office Operations
  • Inventory Control
  • Customer Orders
  • QA
  • Hr Administration
  • Bank Deposits
  • Provide Customer Support
  • Network Troubleshooting
  • Administrative Operations
  • Medicare

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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