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Operations supervisor lead skills for your resume and career
15 operations supervisor lead skills for your resume and career
1. Safety Procedures
Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.
- Coordinated Vehicle loading, unloading, dispatching, tracking, safety procedures and equipment/material rotation to ensure an effective logistics operation.
- Processed and batched chemicals during plant production and trained operators for safety procedures of units
2. Safety Committee
A safety committee is in charge of promoting a safety culture in an organization, primarily by implementing various safety policies and regulations. They may arrange meetings and seminars, address issues and concerns, and conduct regular inspections to ensure different departments comply with the safety standards and regulations.
- Led the department safety committee and worked with the team to maintain an exceptional safety record.
- Led Health and Safety Committees in all buildings; served as OSHA Certified Trainer.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maximized profitability by ensuring excellent customer service, preventing claims and reducing costs in cooperation with cross-functional leaders.
- Maintain an attitude of adaptability, accountability, self-motivation and passion for excellent customer service and superior products.
4. Computer System
- Developed computer system procedure specifications and user manuals.
- Maintained computer systems and confidential drivers records.
5. Payroll
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
- Prepared Payroll Functional Manual and additional training materials.
- Reconciled Monthly payroll and daily refund discrepancies.
6. Safety Audits
A safety audit is the periodic evaluation of safety practices within an organization. Information is collected on the efficiency, effectiveness, and reliability of the entire health and safety management system of the company. Its objective is to determine whether or not an organization is complying with appropriate safety regulations and to identify weaknesses in safety programs and processes to identify corrective actions that need to be taken. Safety audits can be performed internally by supervisors and employees or by external auditors.
- Performed warehouse inventory audits, reconciliations, and safety audits throughout the duration of employment at Georgia Pacific.
- Conducted safety audits in accordance with corporate and government regulations.
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Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Established and managed economic development programs, improved reporting standards, and significantly increased accountability within logistics area.
- Develop and execute strategic plans aimed at improving existing logistics processes.
8. Continuous Improvement
Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.
- Proposed and championed Lean Manufacturing and 5-S Continuous Improvement Projects, significantly reducing overhead and operating costs.
- Research and coordinate continuous improvement activities to improve throughput and increase profitability.
9. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Administered disciplinary actions according to the department and HR policy.
- Set schedules for employees, monitored work performance to maximize productivity and take disciplinary actions.
10. Production Schedules
The project plan of a film or a documentary that highlights how a production budget will be spent over a given period until its completion is called a production schedule. The scheduling process starts with writing and analyzing the script, which is then broken down to determine and allocate the budget for each scene. The production schedule also includes several elements of the film including; cast actors, special effects, wardrobe, special equipment, stunts, extras, silent bits, production equipment, and many others.
- Developed preventative maintenance program including employee production schedule for facility operations laborers, custodians, and event staff.
- Participated in daily production planning review meetings to address issues that drove production schedules and impact performance levels.
11. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Supervised production, troubleshoot and reorganized the plan to make sure the team exceeded their goals.
- Identify and document defects on the tong and HPU, and troubleshoot equipment defects.
12. RAN
RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.
- Lead Operator/Supervisor on 3rd shift, ran multiple large kilns where we produced different materials in various stages.
- Train new employees, Ran safety meetings.
13. Performance Evaluations
Performance evaluation is a formal and productive process to measure an employee's work and results based on their job responsibilities over a defined period of time and to properly measure an employee's contribution to the workforce and employers and achieve a high level of quality and quantity of work produced. The evaluation also helps employees provide information about deficiencies in job performance and the company's expectations for the future.
- Conducted performance evaluation of assigned staff and coached them for improvements.
- Conduct performance evaluations and resolve individual and group performance issues
14. Oversight
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
- Direct oversight of approximately 15 employees, (Rail Controllers, and Bus Dispatchers).
- Evaluated areas of operational concern and developed resolutions to same;provided support and oversight during the implementation of solutions.
15. Inventory Control
- Maintained and coordinated inventory control of VSAT equipment.
- Restructured Inventory Control & Receiving processes.
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What skills help Operations Supervisor Leads find jobs?
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What skills stand out on operations supervisor lead resumes?
Assistant Director of Career Services, SUNY Potsdam
What operations supervisor lead skills would you recommend for someone trying to advance their career?
What type of skills will young operations supervisor leads need?
What technical skills for an operations supervisor lead stand out to employers?
Associate Professor, Zicklin School of Business at Baruch College - City University of New York
- Evidence-based management and decision-making are playing a much larger role in organizations, and thus the ability to work with quantitative data to understand situations and to help make decisions is crucial.
What soft skills should all operations supervisor leads possess?
Visiting Professor of Marketing, Pepperdine University, Seaver College
List of operations supervisor lead skills to add to your resume

The most important skills for an operations supervisor lead resume and required skills for an operations supervisor lead to have include:
- Safety Procedures
- Safety Committee
- Customer Service
- Computer System
- Payroll
- Safety Audits
- Logistics
- Continuous Improvement
- Disciplinary Actions
- Production Schedules
- Troubleshoot
- RAN
- Performance Evaluations
- Oversight
- Inventory Control
- Quality Standards
- Customer Complaints
- Performance Reviews
- Safety Standards
- Production Floor
- Warehouse Operations
- PowerPoint
- QA
- Performance Appraisals
- Sigma
- Direct Reports
- Process Improvement
- Sops
- Safety Policies
- POS
- Incident Reports
- Production Lines
- GMP
- Extrusion
- DCS
- Hazardous Materials
- Administrative Tasks
- HR
- Customer Orders
- Production Reports
- AS400
- Customer Inquiries
- Customer Issues
- ATM
Updated January 8, 2025