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Order processor skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical order processor skills. We ranked the top skills for order processors based on the percentage of resumes they appeared on. For example, 27.0% of order processor resumes contained customer service as a skill. Continue reading to find out what skills an order processor needs to be successful in the workplace.

15 order processor skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how order processors use customer service:

Provided customer service with a team of telephone representatives and participated in company matters and activities.
Provide comprehensive customer service including responding to customer queries, providing shipping information and updating order.

2. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how order processors use data entry:

Contributed to maximum efficiency of warehouse operations through handling freight, accurate labeling and data entry ensuring deadlines were met.
Supported customer account representatives with data entry and business analysis by adhering to report requirements.

3. RF Scanner

Here's how order processors use rf scanner:

Order Picker Picking product from inventory locations using a RF scanner Accurately reading and understanding verbal and written instructions
Processed computerized customer orders with speed and accuracy using RF scanner.

4. Customer Orders

Here's how order processors use customer orders:

Provided and responded to customer orders by harnessing facility capacities to maintain growing productivity and enhanced accuracy in handling supply.
Enter customer orders, creating allocation and pick tickets for warehouse to confirm shipping information and inventory availability.

5. Purchase Orders

Here's how order processors use purchase orders:

Contacted customers along with various departments within National Instruments for additional information and to resolve Purchase Order issues and discrepancies.
Entered purchase orders utilizing instructions from buyers containing specific part numbers and government requirements governing the manufacturing of parts.

6. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how order processors use order entry:

Keyed order entry accurately entered collected information into corporate software system.
Maintained daily email contact with customers for up-to-date order entry information.

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7. Pallet Jack

Here's how order processors use pallet jack:

Operated powered material moving equipment including forklift & pallet jack.
Assigned to operating a pallet jack and forklift to pick orders for proper delivery while working in a cold temperature environment.

8. Computer System

Here's how order processors use computer system:

Processed customers' orders using company personal computer system.
Collected and recorded inventory information in computer system.

9. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how order processors use sales orders:

Expedited constant communication with upper management and general personnel to successfully process sales orders contracts and meet deadlines.
Processed sales orders accurately and quickly, insuring on-time delivery.

10. Outbound Calls

An outbound call is made by the call center representative to the customers on behalf of the company. Such calls help increase sales and generate revenue for the organization.

Here's how order processors use outbound calls:

Handle inbound and outbound calls from distributors with questions regarding orders.
Received and handled high volume of inbound and outbound calls Assist clients with payments, package tracking and order processing.

11. Inventory Control

Here's how order processors use inventory control:

Inventory Control - Compare physical counts and bin locations against company database, investigating and reconciling any discrepancies.
Order fulfillment operations include receiving, stocking, inventory control, quality assurance and transportation.

12. International Orders

Here's how order processors use international orders:

Print out necessary documentation for international orders and documentation required by shipping carrier.
Processed Distributor and International orders in a timely, accurate manner.

13. Credit Card

A type of card issued by banks and other financial institutions, that enable users to manage and borrow their finances is called a credit card. The funds borrowed from a financial institution through a credit card are meant to be paid back along with certain amounts of interest imposed by the bank.

Here's how order processors use credit card:

Generated and audited credit card decline reports and communicated effectively and courteously with customer about their declined credit cards.
Process orders without error; securely collect checking and credit card information

14. Inbound Calls

Here's how order processors use inbound calls:

Answer inbound calls to facilitate approval of corporate accounts to order and issue equipment based on credit reports pulled and reviewed.
Received inbound calls from medical clinics and hospitals wanting to place an order for Reagents and Consumables.

15. Customer Accounts

Here's how order processors use customer accounts:

Contacted customer accounts to provide pricing quotes and other order specifications.
Maintained customer accounts Processed orders Responded promptly to customer inquiries

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List of order processor skills to add to your resume

The most important skills for an order processor resume and required skills for an order processor to have include:

Customer Service
Data Entry
RF Scanner
Customer Orders
Purchase Orders
Order Entry
Pallet Jack
Computer System
Sales Orders
Outbound Calls
Inventory Control
International Orders
Credit Card

Inbound Calls
Customer Accounts
Quality Standards
Sales Reps
Order Fulfillment
Customer Inquiries
LTL
FedEx
Assembly Line
Customer Complaints
Customer Issues
Cycle Counts
Scan Gun

Filling Orders
Product Availability
AS400
Incomplete Orders
Retail Orders
Client Orders
Retail Store
Order Accuracy
QuickBooks
Hallmark
USPS
Phone Orders

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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