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Outpatient services director skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical outpatient services director skills. We ranked the top skills for outpatient services directors based on the percentage of resumes they appeared on. For example, 20.2% of outpatient services director resumes contained patients as a skill. Continue reading to find out what skills an outpatient services director needs to be successful in the workplace.

15 outpatient services director skills for your resume and career

1. Patients

Here's how outpatient services directors use patients:
  • Provided individual, family, and group therapies to partial hospitalization and intensive outpatient patients.
  • Opened outpatient clinic to provide PT, OT, and ST services to patients outside of our inpatient community.

2. Social Work

Here's how outpatient services directors use social work:
  • Provided individual and clinical group supervision to outpatient counselors and social workers.
  • Supervised outpatient substance abuse counselors, case manager, follow-up counselor, social worker evaluator, and psychiatric consultant.

3. Quality Care

Here's how outpatient services directors use quality care:
  • Review client cases and be a resource for clients in order to insure quality care.
  • Restructured skill mix to maximize productivity while maintaining quality care in the OR.

4. Treatment Services

Here's how outpatient services directors use treatment services:
  • Provided day-to-day management and clinical supervision of the agency's Outpatient Treatment Services Program.
  • Obtain insurance and voucher authorizations for individual treatment services.

5. Crisis Intervention

Here's how outpatient services directors use crisis intervention:
  • Provided regular clinical and administrative supervision including oversight of treatment planning and assistance with crisis intervention.
  • Provide counseling and crisis intervention services to adults and children.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how outpatient services directors use patient care:
  • Supervised the delivery of patient care including supervision and management of non licensed and licensed personnel in a 32-bed facility.
  • Attended patient care conferences and helped develop interdisciplinary care plans.

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7. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how outpatient services directors use service delivery:
  • Supervised evaluations and practiced best formats to improve customer service delivery and to overcome barriers to health and productive lifestyles.
  • Developed same day assessment scheduling to include appointment management, service delivery and program placement.

8. Outpatient Services

Here's how outpatient services directors use outpatient services:
  • Coordinated plans of care for all children served through outpatient services center in accordance with state and federal requirements.
  • Lead all aspects of outpatient services for 7 agencies with 4 management-level reports and clinical team of 45+.

9. Group Therapy

Group psychotherapy or group therapy is the practice of treating a group of clients together in one sitting throughout multiple sessions. This practice allows people to receive encouragement and support from their peers who are taking the same group therapy.

Here's how outpatient services directors use group therapy:
  • Provide all group therapy and individual sessions, assessment and crisis management for adolescents enrolled in the program.
  • Direct group therapy on both process and didactic basis.

10. Mental Health

Mental health is the state of wellbeing in which an individual can cope with the regular stresses and tensions of life, and can work productively without having any emotional or psychological breakdown. Mental health is essential for a person of any age and helps them make the right decisions in their life.

Here's how outpatient services directors use mental health:
  • Assume responsibility for the effective utilization of outpatient resources to accomplish goals and objectives of a comprehensive community mental health center.
  • Directed programming comprising comprehensive day treatment and intensive outpatient mental health, substance abuse and co-occurring disorders.

11. Surgery

Here's how outpatient services directors use surgery:
  • Engaged in increasing caseloads, pursuing "Center of Excellence" status for Lap Band Surgery.
  • Collaborated with the medical director for cardiac surgery to initiate and implement participation in the Society for Thoracic Surgeons quality database.

12. Program Development

Program development refers to a road for developers to guide them on creating and developing viable community programs. Since it provides an action plan for the project, it is a continuous process that only ends with the program's full implementation.

Here's how outpatient services directors use program development:
  • Implement open access procedure and centralized scheduling for agency; program development for Veterans treatment and collaboration with SLV community agencies.
  • Provide program development and oversight for partial hospital and outpatient service program serving both adults and adolescents/children and families.

13. IOP

Here's how outpatient services directors use iop:
  • Directed Outpatient Program of Drug and Alcohol treatment facility for clients at the PHP, IOP and OP levels of care.
  • Oversee the daily operations of Behavioral Health and Chemical Dependency PHP and IOP services.

14. Outpatient Program

Here's how outpatient services directors use outpatient program:
  • Oversee outpatient programs to ensure quality of services are delivered in community and contracts are being fulfilled.
  • Increased the daily census of the Intensive Outpatient Program by thirty-three (33%) percent.

15. Clinical Supervision

Clinical supervision refers to how practicing nurses get professional and moral support from their experienced colleagues. The practice aims to promote their ability to make a concrete decision that values the patient's well-being.

Here's how outpatient services directors use clinical supervision:
  • Assist other Directors by providing clinical supervision for interns and counselors and facilitating treatment team meetings when needed.
  • Provide clinical supervision and training for employees to ensure advanced skills are developed clinically and administratively.
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List of outpatient services director skills to add to your resume

Outpatient services director skills

The most important skills for an outpatient services director resume and required skills for an outpatient services director to have include:

  • Patients
  • Social Work
  • Quality Care
  • Treatment Services
  • Crisis Intervention
  • Patient Care
  • Service Delivery
  • Outpatient Services
  • Group Therapy
  • Mental Health
  • Surgery
  • Program Development
  • IOP
  • Outpatient Program
  • Clinical Supervision
  • Clinical Services
  • Home Health
  • Substance Abuse Treatment
  • Staff Development
  • PET
  • JCAHO
  • CMS
  • Business Development
  • Therapy Services
  • Discharge Planning
  • Individual Therapy
  • Family Therapy
  • Physical Therapy
  • Medicaid
  • Administrative Oversight
  • Outpatient Clinic
  • Utilization Review
  • Strategic Plan
  • Substance Abuse
  • Community Agencies
  • Radiology
  • CARF
  • Endoscopy
  • Staff Training
  • Administrative Supervision
  • MRI
  • EMR
  • Dual Diagnosis
  • Individual Sessions
  • Speech Therapy
  • State Regulations
  • Patient Satisfaction

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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