Package delivery room service runner vs room service server

Differences between package delivery room service runner and room service server duties and responsibilities

Package delivery room service runner example responsibilities.

• Manage SLA process including monitoring, escalation and reporting.
• Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
• Operate POS system, process cash, room charge, and credit card payments.
• Prepare trays/carts of hot and cold meals, and the necessary utensils and condiments for delivery to hotel guests dining in-room.
• Create a culinary adventure for the guests.
• Input all guest orders into POS with appropriate modifications.
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Room service server example responsibilities.

• Clean and defrost mini bars regularly.
• Train, maintain and enforce all Marriott service standards using use records, menus and appropriate reference materials.
• Perform various financial activities such as cash and credit card processing, daily revenue reports, bank deposits, and payroll.
• Assist in weekly payroll and scheduling responsibilities.
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Build relationships with guests -help prepare for restaurant opening -Maintain restaurant at all times -Persuasive- positive use of upselling techniques